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phoenixNAP Review
What is phoenixNAP?
phoenixNAP is a global IaaS services provider offering colocation, HaaS, private and hybrid cloud, dedicated servers, bare metal cloud, backup, disaster recovery, and specialized Infrastructure-as-a-Service (IaaS) technology solutions.
phoenixNAP provides organizations with access to data center services that be easily scaled and tailored to fit diverse IT strategies and needs. Their solutions are available on an opex-friendly model and deliver performance, security, and flexibility while eliminating the need to maintain a complex infrastructure. They deliver global services through a network of strategically positioned data centers in the U.S., Europe, and Asia-Pacific.
Uptime & Reliability of phoenixNAP
phoenixNAP guarantees 100% uptime for its power and network connections. The company’s data centers are secure with 24/7 security arrangements, motion detection systems, camera monitoring, multi-factor authentication systems, and smoke detection alarms. Firewalls are provided for both individual servers and groups. Other security measures include cloud backup and DDoS, offered free of charge for all servers up to 20 Gb/s.
phoenixNAP offers flexible service level agreements for different services and solutions.
Overview of phoenixNAP Features
- 17 Data Centers
- 11 Global Network PoPs across 5 continents
- 100% uptime guarantee
- Strategic interconnectivity location
- Up to 500 watts/sq. ft. of power capacity
- Up to 44kW power density per rack
- 2.35+Tbps of connectivity between data centers
- Multiple 10 Gbps transit connections
- Flexible SLAs
- 24/7 SOC
- Robust security and DRaaS options
- Easy-to-deploy opex-based solutions
- Single and multi-tenant infrastructure options
- Complete connectivity solutions with built-in DDoS protection
- 24/7/365 NOC and Network Engineers
- Easy on-ramps to hyper scalers through AWS and GCI direct connection
- 40+ carriers
How Much Does phoenixNAP Cost?
Dedicated server plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Plan 1
$128.00
1 TB
15 TB
No info
29
8 GB DDR3
Plan 2
$148.00
1 TB
15 TB
No info
29
16 GB DDR3
Plan 3
$178.00
1 TB
15 TB
No info
29
16 GB DDR4
Plan 4
$218.00
1 TB
15 TB
No info
29
16 GB DDR4
Plan 5
$258.00
1 TB
15 TB
No info
29
32 GB DDR4
Plan 6
$358.00
1 TB
15 TB
No info
29
64 GB DDR4
Plan 7
$598.00
1 TB
15 TB
No info
29
64 GB DDR4
Plan 8
$688.00
1 TB
15 TB
No info
29
64 GB DDR4
CPanel of phoenixNAP
For its bare metal server plans, phoenixNAP offers a range of control panels, including Webmin, free Webuzo, free Cpanel/WHM, and Parallels Plesk. Customers also have the option of purchasing recurring control panels.
Pros & Cons of phoenixNAP
Pros
- Easy to deploy solutions, ideal for all industry verticals
- Good choice for trans-Atlantic companies
- Competitively priced cloud services
- Bare Metal Cloud (high performance, cost-effective alternative to Public Cloud)
- phoenixNAP client portal (open API, self-service platform)
- Partner Portal (channel partners’ enablement)
Cons
- No shared hosting plans
- Not an ideal host for individuals
User Satisfaction
Positive Social Media Mentions
48
Negative Social Media Mentions
3
We know that when you make a decision to get a Hosting Services it’s crucial not only to see how professionals score it in their reviews, but also to discover if the actual users and enterprises that purchased this software are indeed content with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and phoenixNAP reviews across a vast array of social media sites. The information is then featured in a simple to understand form showing how many clients had positive and negative experience with phoenixNAP. With that information at your disposal you should be ready to make an informed business decision that you won’t regret.
Video
Technical details
Top features
- Wordpress hosting
- Unlimited sites
Platform
- Windows
- Linux
Scripting & Languages
- Java
- PHP
- Python
- Ruby on rails
Control Panel
- CPanel
- WHM
- Plesk
Easy Installs
- Drupal
- Fantastico/Softaculous
- Joomla
- Magento
- Wordpress
Server Location
- USA
- UK
- Netherlands
Databases
- PHPMyAdmin
- MySQL
Support
- Phone
- Live chat
- Knowledge base
- Tickets
Customer support details
PhoenixNAP provides 24/7 support via phone, live chat, and email and guarantees a response within 20 minutes for support requests. phoenixNAP’s customer success associates ensure that issues are resolved promptly. The company also offers a range of online resources and a knowledge base. The company’s channel partner program includes complete technical, sales, and marketing enablement.
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What are phoenixNAP pricing details?
Dedicated server plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Plan 1
$128.00
1 TB
15 TB
No info
29
8 GB DDR3
Plan 2
$148.00
1 TB
15 TB
No info
29
16 GB DDR3
Plan 3
$178.00
1 TB
15 TB
No info
29
16 GB DDR4
Plan 4
$218.00
1 TB
15 TB
No info
29
16 GB DDR4
Plan 5
$258.00
1 TB
15 TB
No info
29
32 GB DDR4
Plan 6
$358.00
1 TB
15 TB
No info
29
64 GB DDR4
Plan 7
$598.00
1 TB
15 TB
No info
29
64 GB DDR4
Plan 8
$688.00
1 TB
15 TB
No info
29
64 GB DDR4
Frequently asked questions about phoenixNAP
What payment methods do they accept?
PhoenixNAP accepts credit cards and PayPal. It accepts payment in a number of currencies.
Will you receive a free domain with their hosting plan?
No information available.
Do they allow you to quickly design a website with no HTML or coding experience?
No information available.
Is it a good choice for e-commerce? Do they provide SSL, shopping carts and payment processing?
PhoenixNAP’ packages offer full support for e-commerce websites.
Do they offer both Windows and Linux hosting services?
PhoenixNAP provides both Windows and Linux hosting services.
Are their hosting services secure?
PhoenixNAP’s data centers are secure with 24/7 security arrangements, motion detection systems, camera monitoring, multi-factor authentication systems, and smoke detection alarms, among other measures, enabling the company to provide secure and reliable hosting services.
Is it a suitable hosting service for Wordpress?
Yes, PhoenixNAP offers full support for WordPress blogs.
Do they offer an uptime guarantee and pay you back for downtime?
PhoenixNAP provides a 100% network uptime guarantee. It gives 5% service credits for every 30 minutes of downtime.
Do they provide unlimited email addresses and bandwidth?
There is no information available about unlimited email accounts. PhoenixNAP’s plans are expandable in terms of bandwidth.
Do they offer CPanel or any other control panels?
For its bare metal server plans, phoenixNAP offers a range of control panels including Webmin, Webuzo, Cpanel/WHM, and Parallels Plesk.
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