AllAnswered Review
What is AllAnswered?
AllAnswered is an all-in-one, AI-powered knowledge management software for engineering teams, human resources, customer support, and other knowledge workers. This platform enables teams to capture two types of knowledge – explicit and tacit. Teams can capture explicit knowledge such as guides, memos, procedures, and articles using Wiki Pages. Tacit knowledge, on the other hand, can be captured using Q&As. Team members can easily find the information they need with the aid of the platform’s powerful search engine.
What is more, AllAnswered allows teams to share their knowledge through communities. You can create either a private community or an open one. The latter enables all team members to participate. Private communities, however, can only be accessed by team members with an invitation. It is ideal for keeping sensitive information.
The platform also features a robust workflow and life-cycle management to help you keep your knowledge base up-to-date. You can review content on AllAnswered on an ad-hoc basis or fixed verification schedule. Administrators can close or delete contents that are no longer valid. Dashboards and analytics are also available, providing users with real-time insights on how the knowledge base is being utilized and discover potential knowledge gaps.
Show MoreOverview of AllAnswered Benefits
Quickly Find Information
AllAnswered lets you capture and manage different types of knowledge from one location. It also comes with a search engine, so your team members can find any information they need easily and quickly—no need to interrupt a co-worker for questions.
Supports Collaborative Knowledge Sharing
AllAnswered lets you create communities for departments, groups, projects, products, or any common interest. Communities can either be private or open. Open communities are for anyone. On the other hand, private communities are only for authorized members and can be used to keep sensitive information.
Keep Your Knowledge Base Up-to-date
Creating a knowledge base enables your team to easily access the information they need to get their job done quickly and effectively. Hence, having outdated information in the knowledge base will defeat the purpose. To help you ensure that all content on your knowledge base remains valid and trustworthy, AllAnswered offers robust workflow and life-cycle management. You can request for ad-hoc verification, and community moderators can delete or close contents accordingly. By having an up-to-date knowledgebase, you can be sure that employees are all on the same page.
Access To A Range of Templates
AllAnswered also comes with a wide range of templates. There are templates for creating support FAQs, troubleshooting guides, how-to articles, employee onboarding, job description, marketing campaign, and project plan, to name a few. With these templates, you can get started in no time and achieve document consistency.
Integrates With Popular Business Tools
AllAnswered integrates with several popular business tools and applications, so your knowledge base is at your fingertips when you need them. Some of the applications it can connect with include Slack, Github, Microsoft Teams, Gsuite, and Bitbucket.
Show MoreOverview of AllAnswered Features
- Advanced Wiki
- Private Q&As
- Built-in Workflow
- Version Control
- Search and Discovery
Awards & Quality Certificates
AllAnswered Position In Our Categories
Knowing that businesses have specific business wants, it is practical that they avoid buying a one-size-fits-all, “perfect” system. Still, it would be almost impossible to stumble on such application even among recognizable software systems. The best thing to do would be to spell out the numerous major functions which call for a research including crucial features, packages, skill ability of the employees, company size, etc. The second step is, you should conduct your research thoroughly. Read some of these AllAnswered analyses and check out each of the software solutions in your list more closely. Such detailed research ascertain you drop poorly fit apps and subscribe to the one which delivers all the tools your business requires.
Position of AllAnswered in our main categories:
TOP
100
AllAnswered is one of the top 100 Knowledge Management Software products
If you are considering AllAnswered it could also be sensible to check out other subcategories of Best Knowledge Management Software gathered in our base of B2B software reviews.
Each business has its own characteristics, and might call for a specific Best Knowledge Management Software solution that will be fit for their business size, type of customers and employees and even individual niche they cater to. It's not wise to count on finding an ideal app that will work for each company regardless of their history is. It may be a good idea to read a few AllAnswered Best Knowledge Management Software reviews first and even then you should remember what the solution is supposed to do for your business and your employees. Do you need a simple and intuitive service with just elementary features? Will you really make use of the complex functionalities needed by experts and large enterprises? Are there any specific features that are especially beneficial for the industry you operate in? If you ask yourself these questions it is going to be much easier to locate a trustworthy service that will fit your budget.
How Much Does AllAnswered Cost?
AllAnswered Pricing Plans:
Free Trial
Edu/Non-profit Plan
$1/user/month
Team Plan
$5/user/month
Enterprise Plan
Contact vendor
What are AllAnswered pricing details?
AllAnswered Pricing Plans:
Free Trial
Edu/Non-profit Plan
$1/user/month
Team Plan
$5/user/month
Enterprise Plan
Contact vendor
AllAnswered offers three SMB and enterprise pricing plans for users to choose from. It also offers a 14-day free trial with no credit card required.
Team Plan – $5/user/month
- 10GB Storage/User
- Unlimited Wiki Pages and Q&As
- Unlimited Communities
- Private or Open Communities
- Built-in Workflow Management
- Single Sign-On, SAML
- Dashboard and Analytics
- Subdomain
- Slack Integration
- Priority Support
Educ/Non-profit Plan – $1/user/month
- All features of the Team Plan
- Basic Support
Enterprise Plan – By quote
- All features of the Team Plan
- Brand/Style Customization
- Custom User Authentication
- 99.9% Uptime SL
- Custom Data Retention
User Satisfaction
Positive Social Media Mentions
6
Negative Social Media Mentions
0
We are aware that when you decide to buy a Knowledge Management Software it’s important not only to find out how professionals rank it in their reviews, but also to discover if the real people and companies that purchased this software are indeed content with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and AllAnswered reviews across a broad range of social media sites. The information is then featured in a simple to understand form showing how many clients had positive and negative experience with AllAnswered. With that information at your disposal you should be equipped to make an informed purchasing choice that you won’t regret.
Technical details
Devices Supported
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for AllAnswered?
AllAnswered seamlessly integrates with a number of business applications and tools listed below. It also offers RESTfuls APIs for custom integration.
- Slack
- Microsoft Teams
- GitHub
- Jira
- Bitbucket
- Draw.io
- Figma
- inVision
- Zeplin
- Google Docs, Google Sheets, Google Slides, Google Form
- YouTube
- Vimeo
- Wistia
- Spotify
- Slideshare
- CodePen
- Pastebin
- Okta
- Azure Active Directory
- Microsoft 365
- GSuite
- OneLogin
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