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$198

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KBPublisher REVIEW

Knowledge Management Software

1 user review
USER SATISFACTION 100%
OUR SCORE 7.9

What is KBPublisher?

KBPublisher is an easy-to-use, web-based knowledge management software that permits content managers to share information with employees, customers, colleagues, partners, and more. It’s an innovative solution that enables users to publish and manage white papers, articles, business processes, user manuals, online help, FAQs, APIs, and other types of information. The platform streamlines knowledge sharing to allow businesses to improve staff productivity, eliminate time wastage during information search, and diminish the need for client support staff.

KnowledgeBase (KB) Publisher improves efficiency and allows users to deliver accurate answers to resolve customer issues quickly. In addition, the solution allows employees to acquire job knowledge faster thereby reducing training time while facilitating more retained knowledge to drive higher performance. Some of its salient features include powerful search, content editing, article drafts, quick response, file attachments, workflow approvals, flexible security, and Single Sign-On.

Overview of KBPublisher Benefits

KBPublisher is a powerful solution for businesses looking to implement a reliable knowledge base for their site. The platform features a polished and professional interface that amplifies its ease of use. Its centralized knowledge repository is one of its highlights. The repository stores all information for employee training, customer support, company intranet, and more in a secure location. This makes it easy to manage project documents while eliminating the time wasted searching for vital information.

The powerful search feature makes it easy to perform a full-text search, word variation, spell check, Sphinx search, and partial-word recognition. The feature allows customers to get answers more quickly and resolve their issues more efficiently. It facilitates customer’s self-serve thereby reducing your calls volume and allowing the support staff to serve more customers. This improves your customer support services and dramatically lowers your operational costs.

In addition, KBPublisher functions as an innovative, internal knowledge base. The platform prevents the loss of knowledge when an employee leaves hence more retained knowledge. It also enables employees to obtain job knowledge faster during training which leads to expedient training, higher performance and increased job satisfaction.

Better still, KBPublisher has other important features such as the Content editing tool that allows you to edit and format content, upload videos/images, and add hyperlinks. It also empowers you with reliable article draft tools that make it easy to modify the existing published articles without affecting the live publication.

Overview of KBPublisher Features

  • Powerful search
  • Mobile device access
  • Content editing
  • Quick response
  • Article drafts
  • File attachment
  • Workflow Approvals
  • Data integration
  • Single Sign-On
  • Flexible security
  • Automation

KBPublisher Position In Our Categories

Position of KBPublisher in our main categories:

50

KBPublisher is one of the top 50 Knowledge Management Softwareproducts

50

KBPublisher is one of the 50
Knowledge Management Software products


If you are interested in KBPublisher it could also be beneficial to check out other subcategories of Best Knowledge Management Software listed in our base of SaaS software reviews.

It's important to realize that virtually no service in the Knowledge Management Software category is going to be an ideal solution that can fulfill all the goals of all company types, sizes and industries. It may be a good idea to read a few KBPublisher reviews first as some solutions can perform well exclusively in a really narrow set of applications or be designed with a really specific type of industry in mind. Others can function with a goal of being simple and intuitive and as a result lack advanced elements needed by more experienced users. You can also find apps that support a wide group of users and offer a powerful feature toolbox, but that in most cases comes at a higher price of such a service. Ensure you're aware of your needs so that you choose a service that offers specifically the elements you look for.

How Much Does KBPublisher Cost?

KBPublisher Pricing Plans:
Free trial
Individual license
$198
5 License Pack
$498
10 license pack
$798
20 License Pack
$1298
30 License Pack
$1798
Unlimited Site License
$2998

KBPublisher offers a simple enterprise pricing that depends on the number of users:

Individual license @ $198

  • Unlimited end users
  • Up to 1 staff user

5 License Pack @ $498

  • Unlimited end users
  • Up to 5 staff users

10 license pack @ $798

  • Unlimited end users
  • Up to 10 staff users

20 License Pack @ $1298

  • Unlimited end users
  • Up to 20 staff users

30 License Pack @ $1798

  • Unlimited end users
  • Up to 30 staff users

Unlimited Site License @ $2998

  • Unlimited end users
  • Unlimited staff users

User Satisfaction

We realize that when you make a decision to buy Knowledge Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and KBPublisher reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with KBPublisher. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

2

NEGATIVE SOCIAL MENTIONS

0

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • One-time payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • On Premise

What Support Does This Vendor Offer?

  • EMAIL

KBPublisher User Reviews

What are KBPublisher pricing details?

KBPublisher Pricing Plans:
Free trial
Individual license
$198
5 License Pack
$498
10 license pack
$798
20 License Pack
$1298
30 License Pack
$1798
Unlimited Site License
$2998

KBPublisher offers a simple enterprise pricing that depends on the number of users:

Individual license @ $198

  • Unlimited end users
  • Up to 1 staff user

5 License Pack @ $498

  • Unlimited end users
  • Up to 5 staff users

10 license pack @ $798

  • Unlimited end users
  • Up to 10 staff users

20 License Pack @ $1298

  • Unlimited end users
  • Up to 20 staff users

30 License Pack @ $1798

  • Unlimited end users
  • Up to 30 staff users

Unlimited Site License @ $2998

  • Unlimited end users
  • Unlimited staff users

What integrations are available for KBPublisher?

Integration info not available

User reviews


1 Review

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Published 1 month ago
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It's cheap. But you get what you pay for. It's easy to add articles, but you can't assign them to other users to work on. It you try you get cryptic messages that even...



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