Price

$59

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Waitwhile REVIEW

Restaurant Management Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 7.8

What is Waitwhile?

Waitwhile is a simple, user-friendly, and smart online waitlist application that aims to smoothen out the operations of various types of businesses and organizations which include restaurants, beauty salons, retail shops, event organizing services, universities, and hospitals. With Waitwhile, managers and their staff will be able to accommodate their customers and clients much easier and provide them with a happy and seamless experience.

The main feature of the app is that it allows users to create an online waitlist that they can customize and run on any device. Once they set up an online waitlist; they can add guests to it, send notifications to the waiting guests when they are ready to serve them, and configure the waitlist by adding services, goods, staff, and even their own company logo.

The online waitlist application can also generate meaningful analytics which lets users obtain insights into how long guests are waiting for their turn, which hours of the day have the most customers, and what days their staff are most busy. In addition, the app enables them to gather valuable information about their customers like how often they make visits and how loyal they are. Last but not least, Waitwhile give users the ability to put up a self-service kiosk either online or at the front desk area where customers can sign up and add themselves to the waitlist.

Overview of Waitwhile Benefits

Create A Smart Waitlist And Manage It Easily From Any Device

Functioning primarily as a waitlist tool, Waitwhile is built to give business owners the opportunity to set up an easy-to-use, customizable, and smart online waitlist where they can accommodate registering and visiting customers. This online waitlist can be easily managed on any type of device, and it can even work well even if the device is not connected to a WiFi network.

Add Guests To Multiple And Publicly Available Waitlists

After users are done setting up an online waitlist, they will be able to add guests to it as many as they want. They also have the option to decide what pieces of information they want to collect from their guests such as phone number, email address, service preference, or party size. In addition, Waitwhile allows them to create multiple online waitlists wherein they can easily switch between one waitlist to another from whatever device they are using. Because the waitlist can be accessed publicly, customers can view where they are in the line and how long they need to wait more. If they won’t be able to make it, they can remove their name from the waitlist.  

Send Automatic And Personalized Reminders

The online waitlist that users can create using Waitwhile is not just a simple list of guests but it is also a command center that provides them with powerful capabilities. For example, from the waitlist, they can send automatic reminders to the waitlisted guests when they are ready to accommodate and serve them. These reminders can be sent either by email or SMS. As they send text and email reminders to the guests, they will be able to customize and personalize such reminders or messages. For instance, they can include the name of the guest, his or her place on the waitlist, and the current wait time.

Enhance Team Collaboration

Another thing that users can do directly on the online waitlist is the capability to add staff to it. Thus, users can assign employees to the customers that are shown on the waitlist. This facilitates team management and collaboration, as they are able to work effectively together as a team to cater to the needs of their customers. In addition, they can define role-based permission levels so that the employees can access only the data and functions within the system that they are allowed to handle.

Customize Everything

As previously mentioned, the online waitlist can be customized; and that makes Waitwhile an app that is very exciting to use. Here, they can set up different products and services, and add them to the waitlist. They can also define seating capacity and other seating requirements. Likewise, they will be able to promote their brand by adding their own logo to the online waitlist.

Let Customers Schedule Bookings

Waitwhile, moreover, has a scheduling feature wherein customers can book appointments and services using the app. To ensure that customers can view all the available resources and options that the business can offer them, users can set up and allocate resources that customers can book for such as tables, cars, and rooms. What’s great about this is that Waitwhile is equipped with an auto-sync capability which means all the bookings scheduled by customers are automatically synchronized with the waitlist. Thus, this makes their online waitlist always up to date, accommodating both walk-in and scheduled customers.

Set Up A Self-Service Kiosk

With Waitwhile, customers can independently check in and add themselves to the waitlist. This is because the app offers a self-service kiosk that can be set up either online or at the front desk. By activating and running the app on an iPad, users will be to make the kiosk accessible at their front desk area.

Gain Insights Into Wait Times, Peak Hours, And Trends

The online waitlist application ensures that users are able to gain valuable and meaningful insights about their business so they can come up with better decisions and improve their operations. The app offers an analytics feature that provides them with the ability to view and assess wait times, peak hours, and the days when they are handling a large volume of guests and customers. Waitwhile can also help them spot trends, enabling them to create and execute plans that aimed at boosting business efficiency, productivity, and growth.

Learn More About Your Customers

Summing it up, Waitwhile permits business owners to collect and monitor customer data so that they can generate and explore valuable insights about their guests and customers and understand them better. They will be able to access data that identifies the customers who are visiting most often and those who are making only a few visits, shows details about all visits made by customers in the past, and provides metrics related to the waitlist. This way, they can conduct follow-up tasks to nurture frequent visitors and re-engage with old customers so they can encourage them to make regular visits.

Overview of Waitwhile Features

  • Set Up A Smart Waitlist Online
  • Add New Guests
  • Multiple Waitlists
  • Public Waitlists
  • Customize Everything
  • Notify with SMS and Email
  • Personalize Messages
  • Add Services, Goods, Staff, Seat Requirement, and Logo
  • Accurate Wait Times
  • Team Management
  • Role Permissions
  • Schedule Bookings
  • Resouce Management
  • Real-time Sync and Secure
  • Check-In Kiosk
  • Serving Overview
  • Improve with Analytics
  • Useful Customer Insights

Waitwhile Position In Our Categories

Position of Waitwhile in our main categories:

50

Waitwhile is one of the top 50 Restaurant Management Software products

50

Waitwhile is one of the 50
Restaurant Management Software products


If you are interested in Waitwhile it might also be beneficial to investigate other subcategories of Best Restaurant Management Software gathered in our base of B2B software reviews.

Every organization has different requirements and requires an application that can be personalized for their size, kind of workers and buyers, and the specific industry they are in. For these reasons, no software can proffer perfect tools out-of-the-box. When you look for a software product, first be sure what you need it for. Read some Waitwhile reviews and ask yourself do you need basic functionality or do you need sophisticated functionality? Are there any industry-specific tools that you are looking for? Find the answers to these queries to aid your search. There are plenty of factors that you need to mull over and these include your finances, particular business needs, your company size, integration requirements etc. Take your time, check out a few free trials, and finally choose the app that offers all that you need to enhance your company competence and productivity.

How Much Does Waitwhile Cost?

Waitwhile Pricing Plans:

Aside from its free plan which gives you the chance to waitlist up to 100 guests each month for free, Waitwhile offers three SMB and enterprise pricing plans for all users to choose from. The plans are available through a monthly or yearly subscription and the pricing varies depending on the number of guests you can waitlist. Give the details a look, and select the best plan for your business:

Free Plan

  • $0
  • Up To 100 Guests Per Month
  • Upgrade to another plan anytime
  • Customizable SMS and Email Alerts
  • Waitlist Modified to Your Needs
  • Assign Staff and Services
  • Smart Wait Time Estimation
  • Public Waitlist and Check-in Station
  • Customer CRM
  • Analytics and Statistics
  • Real-Time Updates

Starter Plan

  • $59/Mo. – Billed Monthly
  • $708/Yr. – Billed Annually
  • Up To 1,000 Guests Per Month
  • Everything in Free Plan Plus:
  • Multiple Waitlists and Locations
  • Bookings and Scheduling
  • Add Team Members
  • Add Your Logo and Design
  • Email and Chat Support
  • 1:1 Help to Get Started
  • SSL Security

Business Plan

  • $159/Mo. – Billed Monthly
  • $1,908/Yr. – Billed Annually
  • Up To 10,000 Guests Per Month
  • Everything in Starter Plan Plus:
  • Export Customer Data
  • Phone Support
  • Daily Backups
  • Whitelabel Branding

Enterprise Plan

  • A Perfect Plan  Is Created and Customized For Your Organization
  • Everything in Business Plan Plus:
  • More Support
  • Product Training
  • Tailor-Made Features
  • Audit Logs
  • Data Anonymization
  • Service Level Agreement (SLA)

For more information on Waitwhile’s enterprise plan, please keep in touch with a sales representative.

User Satisfaction

We realize that when you make a decision to buy Restaurant Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Waitwhile reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Waitwhile. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

4

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Free
  • Monthly payment
  • Annual Subscription
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are Waitwhile pricing details?

Waitwhile Pricing Plans:

Aside from its free plan which gives you the chance to waitlist up to 100 guests each month for free, Waitwhile offers three SMB and enterprise pricing plans for all users to choose from. The plans are available through a monthly or yearly subscription and the pricing varies depending on the number of guests you can waitlist. Give the details a look, and select the best plan for your business:

Free Plan

  • $0
  • Up To 100 Guests Per Month
  • Upgrade to another plan anytime
  • Customizable SMS and Email Alerts
  • Waitlist Modified to Your Needs
  • Assign Staff and Services
  • Smart Wait Time Estimation
  • Public Waitlist and Check-in Station
  • Customer CRM
  • Analytics and Statistics
  • Real-Time Updates

Starter Plan

  • $59/Mo. – Billed Monthly
  • $708/Yr. – Billed Annually
  • Up To 1,000 Guests Per Month
  • Everything in Free Plan Plus:
  • Multiple Waitlists and Locations
  • Bookings and Scheduling
  • Add Team Members
  • Add Your Logo and Design
  • Email and Chat Support
  • 1:1 Help to Get Started
  • SSL Security

Business Plan

  • $159/Mo. – Billed Monthly
  • $1,908/Yr. – Billed Annually
  • Up To 10,000 Guests Per Month
  • Everything in Starter Plan Plus:
  • Export Customer Data
  • Phone Support
  • Daily Backups
  • Whitelabel Branding

Enterprise Plan

  • A Perfect Plan  Is Created and Customized For Your Organization
  • Everything in Business Plan Plus:
  • More Support
  • Product Training
  • Tailor-Made Features
  • Audit Logs
  • Data Anonymization
  • Service Level Agreement (SLA)

For more information on Waitwhile’s enterprise plan, please keep in touch with a sales representative.

What integrations are available for Waitwhile?

Waithwhile supports integration with the following solutions:

  • Salesforce Sales Cloud
  • MailChimp
  • Zapier

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