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Sapaad Review

Sapaad
Our score: 8.9 User satisfaction: 100%

What is Sapaad?

Sapaad is point-of-sale software that is known for its ease-of-use and constant feature upgrades, making it both a powerful and cost-effective tool for use by restaurant owners everywhere. The platform has gained significant following among restaurateurs in Dubai. This cloud-deployed system does not discriminate, serving both restaurant chains and small cafes. It is the ideal tool for food establishments who accept dine-in, walk-in, take-away and online and delivery orders.

The solution is designed to bring order even to the most chaotic kitchen environments, offering users the opportunity to improve sales and customer loyalty. It is easy to setup and even easier to use as the system takes care of everything. It offers user experience that is rich and enables businesses to focus on more pressing tasks. Sapaad is all you need to keep your restaurant business thriving as operating it doesn’t require servers nor expensive IT contracts. It is also an inexpensive tool, with the vendor taking into account businesses’ budgets and financial capabilities. The system does not come with setup costs, pricey licenses and hidden fees.

To build customer trust, a free trial package is available for interested customers. All you need to have is a desktop computer and an internet connection. The software is hosted by the providers keeping you from worries of contracts and server maintenance, among other concerns. 

Sapaad also launched the Sapaad KDS 2.0 update. This is developed to support the needs of demanding kitchen environments. With this update, some of the new features added include support for all order types, business models, devices and Touch & Bump interface.

Overview of Sapaad Benefits

Sapaad offers restaurant owners a vast array of benefits, which can help increase their revenues and grow their businesses. Here are some of them:

Improved System with Sapaad KDS 2.0

Sapaad improves their system with Sapaad KDS 2.0. This is designed to streamline kitchen workflows and optimize order fulfillment. It accelerates your services with SLA-driven processes, empowers operations with multiple category-wise kitchen stations, and leverages your kitchen efficiency through comprehensive, real-time insights. By transforming and digitizing your kitchen processes through Sapaad’s new and robust features, you can improve productivity and minimize human error.

Easy Setup and Use

It doesn’t take much to set up the system, which takes but a few minutes. The good thing is that you can immediately explore the solution once installation is complete. It boasts impeccable user experience, allowing users to focus on more important matters while it does the rest.

Inventory and Food Costing

Inventory management and cost control are simplified by the system’s inventory module, allowing users to manage food costs. This is made possible by the food costing and recipe management features that come with the tool. Purchase orders can likewise be sent and received directly via the system. You can receive and transfer stocks in between different locations–all it takes is but a click of a mouse. In addition, Sapaad tracks wastage cost and stock movement, in real time.

CRM and Home Delivery Tracking

Sapaad is capable of tracking home deliveries, thanks to its Delivery Manager feature and built-in CRM. Tracking begins from the time an order is placed to the moment it is delivered. Users can even set up their own call centers from which orders may be taken for all restaurant locations. All orders are directly printed to kitchens, making food preparation a lot easier. If you want, you can even build a client database, which may include data such as order history, favorites and contact info.

Reports and Dashboard

The software provides users with a powerful yet customizable, multidimensional dashboard from which reports and insights regarding any business aspect are generated. These include real-time analytics, sales trends analysis, staff performance monitoring and quality control–all from the convenience of any device.

Online and Mobile Ordering

The software allows users to take orders and process payments both online and through mobile devices. It offers customers richer web and mobile experience, which includes order tracking, checkout and online payments.

Loyalty Program

To better engage customers, Sapaad enables users to run their own loyalty programs, which greatly boost revenue and customer loyalty. The feature is fully integrated with the product, allowing you to come up with a loyalty program almost immediately. Customers are allowed to earn, track and redeem loyalty with no effort at all.

Biometrics

To safeguard your POS system, the software comes with a biometrics feature that allows authorized users to login with the touch of a finger. This does not only make the system secure but allows for quick logins as well. Fraud and system abuse are also prevented with this feature.

Inexpensive Tool

Sapaad is known for its unbelievably low price for such a powerful platform. The vendor offers the solution on a pay-as-you-go basis and pricing plans, which are bound to suit any establishment and budget. Plus, setup does not entail additional costs and the vendor does not impose pricey licenses and hidden fees.

Runs From Any Browser

As it is cloud-based, the product can be accessed from any device running a browser, including desktops, laptops, tablets and mobile phones. You can enjoy the benefits of this tool without the need for additional hardware.

Offline Mode

Sapaad has an Offline Mode, which makes use of advanced web technology to keep the system running even without Internet connection. This way, you do not suffer system interruption if ever you get disconnected from the Internet.

Overview of Sapaad Features

  • Designed for all Restaurants
  • Supports all Order Types
  • User-friendly Interface
  • Multi-lingual Menu & Invoices
  • Multiple Payment Types & Split Bill Feature
  • Barcode scanning
  • Biometric Login
  • Access Control
  • Staff Management
  • Offline Mode
  • Cloud Print
  • LIVE Business Dashboard
  • Real-time Analytics & Reports
  • Inventory Management & Food Costing
  • Home Delivery Management
  • Customer Relationship Management (CRM)
  • Integrated Call Center Module
  • Centralized Customer Database
  • Integrated Online Ordering
  • Food Aggregator Integration
  • Kitchen Display System
  • LIVE Kitchen Insights
  • Token Screen
  • In-built Loyalty Program
  • SMS Communication
  • Accounting Integration
  • Central Monitoring for Multi-branches
  • Franchise Management
  • 24/7 Global Support
  • Accessible on Smart Phones, Tablets, Laptops & Desktops

What Problems Will Sapaad Solve?

Sapaad’s many features are known to resolve a variety of issues associated with running a restaurant. Here are some examples:

Designed for Mobile Restaurateurs

Most restaurant owners of today are businessmen who are always on the go. This makes it imperative for them to know how their businesses are doing despite being away. Sapaad’s live dashboard provides owners a great view of restaurant performance, from virtually any device.

Recipe Management/Food Costing

Sapaad effectively manages staple supplies and sub-recipes. Users are able to create recipes pretty quickly, measure quantities and see how ingredients impact menu item costs. Having this capability allows restaurateurs to stay on top of their business and keep profitability. Food costs are instantly reflected by recipes.

Accounting

The platform’s integrations with popular third-party accounting applications is one of the system’s stronger suits. Sales data from the system can be automatically posted to accounting systems such as Xero and Tally at the end of the day. And since there is no manual entry, human error is likewise prevented.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.

Sapaad Position In Our Categories

Since companies have their own business-related needs, it is only logical they steer clear of seeking a one-size-fits-all, ideal solution. Just the same, it is hard to try to pinpoint such a software system even among well-known software systems. The sensible thing to do is to shortlist the varied key factors which merit research such as critical features, costing, skill competence of staff, organizational size, etc. Thereafter, you must conduct your product research through and through. Go over these Sapaad evaluations and explore the other applications in your list in detail. Such detailed research ascertain you circumvent mismatched software products and subscribe to the system which meets all the tools your company requires.

Position of Sapaad in our main categories:

TOP 10

Sapaad is one of the top 10 Restaurant Management Software products

TOP 50

Sapaad is one of the 50 Sales Software products

Sapaad is also listed in the following subcategories:

Each organization has different requirements and needs a software that can be personalized for their size, kind of staff members and buyers, and the specific industry they are in. For these reasons, no system can provide perfect functionality out-of-the-box. When you look for a software system, first be sure what you require it for. Read some Sapaad Restaurant Management Software reviews and ask yourself do you want basic features or do you want complex features? Are there any industry-specific features that you are searching for? Get the answers to these questions to aid your search. There are lots of aspects that you need to mull over and these include your budget, specific business needs, your organization size, integration needs etc. Take your time, check out a few free trials, and finally zero in on the platform that offers all that you require to boost your company competence and productivity.

How Much Does Sapaad Cost?

Sapaad Pricing Plans:

Free Trial

1 Outlet

$58.99/month

25+ Outlets

Contact vendor

SAPAAD offers a scalable enterprise pricing plan that is priced based on the number of outlets you have. Hence, you can easily grow with the solution. A 14-day free trial is available.

Base Plan – starts at $58.99/month or $53.99/month (billed annually) for 1 outlet

The price scales for up to 25 outlets. Check SAPAAD’s site for their pricing calculator.

For a business with more than 25 outlets, contact the vendor to request a quote.

These are some of the inclusions in the base plan:

  • Cloud-based POS or iPad app
  • Unlimited devices and users
  • CRM (free for up to 25,000 customers)
  • Offline mode
  • Walk-in, take-away, dine-in and home delivery management
  • Staff access control
  • Billing and paying methods
  • Invoice and kitchen printing
  • Menu management
  • Live business dashboard
  • Discounts and promotions
  • Tax compliance
  • Daily End-of-Day report
  • Business trends and analytics
  • Free support

Optional add-ons:

  • Inventory – $38.99/month
  • CRM – $33.99/month
  • Online ordering – $28.99/month
  • Loyalty program – $13.99/month
  • Food ordering & delivery platform integration – $29/month

User Satisfaction

Positive Social Media Mentions 4
Negative Social Media Mentions 0

We realize that when you make a decision to buy Restaurant Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Sapaad reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Sapaad. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Sapaad Comparisons

Sapaad user reviews

Very cheap POS, but very limited features and integrations

Read full review >
Anonymous Reviewer
3/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 03.02.2020 Company Size: N/A Industry: N/A

Just what this industry needs

Read full review >
Nathen
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 05.10.2019 Company Size: Industry: Food & Beverages

What are Sapaad pricing details?

Sapaad Pricing Plans:

Free Trial

1 Outlet

$58.99/month

25+ Outlets

Contact vendor

SAPAAD offers a scalable enterprise pricing plan that is priced based on the number of outlets you have. Hence, you can easily grow with the solution. A 14-day free trial is available.

Base Plan – starts at $58.99/month or $53.99/month (billed annually) for 1 outlet

The price scales for up to 25 outlets. Check SAPAAD’s site for their pricing calculator.

For a business with more than 25 outlets, contact the vendor to request a quote.

These are some of the inclusions in the base plan:

  • Cloud-based POS or iPad app
  • Unlimited devices and users
  • CRM (free for up to 25,000 customers)
  • Offline mode
  • Walk-in, take-away, dine-in and home delivery management
  • Staff access control
  • Billing and paying methods
  • Invoice and kitchen printing
  • Menu management
  • Live business dashboard
  • Discounts and promotions
  • Tax compliance
  • Daily End-of-Day report
  • Business trends and analytics
  • Free support

Optional add-ons:

  • Inventory – $38.99/month
  • CRM – $33.99/month
  • Online ordering – $28.99/month
  • Loyalty program – $13.99/month
  • Food ordering & delivery platform integration – $29/month

What integrations are available for Sapaad?

Sapaad comes with out-of-the-box integration with a growing list of cool and useful 3rd-party apps such as Xero and Tally for accounting, Zomato for food ordering and delivery, and more.

  • Xero
  • Tally
  • Zomato
  • Uber Eats (TBA)
  • Deliveroo (TBA)
  • Quiqup (TBA)

Sapaad average rating:

Average score
3.5/5 (2 user reviews)
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Nathen

PROS: Sapaad hooks you up with the most helpful features that work seamlessly with most of your other apps. It’s a great tool without all the complicated commands that other solutions require. In fact, it’s so convenient that it is almost foolproof.

CONS: You’d be really hard-pressed to find anything wrong with this tool. But if I were to really dig deeper, I might suggest for the team over at Sapaad to make it easier to give commands through the software’s touch sensors.

Reviewed 6 months ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: This is a very cheap POS compared to other in the market. I would recommend it if you are a very low turnover and you are managing one or two branches.

CONS: They refuse to integrated with 3 rd parties for ordering, loyalty, engagement solutions because they already have their owns products which are very limited in terms of features.

Reviewed 2 months ago

Read full review >

More reviews from 2 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Very cheap POS, but very limited features and integrations

Read full review >
Anonymous Reviewer
3/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 03.02.2020 Company Size: N/A Industry: N/A

PROS: This is a very cheap POS compared to other in the market. I would recommend it if you are a very low turnover and you are managing one or two branches.

CONS: They refuse to integrated with 3 rd parties for ordering, loyalty, engagement solutions because they already have their owns products which are very limited in terms of features.

What do you think about this review? Great Poor

Just what this industry needs

Read full review >
Nathen
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 05.10.2019 Company Size: Industry: Food & Beverages

PROS: Sapaad hooks you up with the most helpful features that work seamlessly with most of your other apps. It’s a great tool without all the complicated commands that other solutions require. In fact, it’s so convenient that it is almost foolproof.

CONS: You’d be really hard-pressed to find anything wrong with this tool. But if I were to really dig deeper, I might suggest for the team over at Sapaad to make it easier to give commands through the software’s touch sensors.

What do you think about this review? Great Poor
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Reviewed By Jenny Chang
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