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Sapaad Review

Sapaad
Our score: 8.9 User satisfaction: 100%

What is Sapaad?

Sapaad is point-of-sale software that is known for its ease-of-use and constant feature upgrades, making it both a powerful and cost-effective tool for use by restaurant owners everywhere. The platform has gained significant following among restaurateurs in Dubai. This cloud-deployed system does not discriminate, serving both restaurant chains and small cafes. It is the ideal tool for food establishments who accept dine-in, walk-in, take-away and online and delivery orders.

The solution is designed to bring order even to the most chaotic kitchen environments, offering users the opportunity to improve sales and customer loyalty. It is easy to setup and even easier to use as the system takes care of everything. It offers user experience that is rich and enables businesses to focus on more pressing tasks. Sapaad is all you need to keep your restaurant business thriving as operating it doesn’t require servers nor expensive IT contracts. It is also an inexpensive tool, with the vendor taking into account businesses’ budgets and financial capabilities. The system does not come with setup costs, pricey licenses and hidden fees.

To build customer trust, a free trial package is available for interested customers. All you need to have is a desktop computer and an internet connection. The software is hosted by the providers keeping you from worries of contracts and server maintenance, among other concerns. 

Sapaad also launched the Sapaad KDS 2.0 update. This is developed to support the needs of demanding kitchen environments. With this update, some of the new features added include support for all order types, business models, devices and Touch & Bump interface.

Overview of Sapaad Benefits

Sapaad offers restaurant owners a vast array of benefits, which can help increase their revenues and grow their businesses. Here are some of them:

Improved System with Sapaad KDS 2.0

Sapaad improves their system with Sapaad KDS 2.0. This is designed to streamline kitchen workflows and optimize order fulfillment. It accelerates your services with SLA-driven processes, empowers operations with multiple category-wise kitchen stations, and leverages your kitchen efficiency through comprehensive, real-time insights. By transforming and digitizing your kitchen processes through Sapaad’s new and robust features, you can improve productivity and minimize human error.

Easy Setup and Use

It doesn’t take much to set up the system, which takes but a few minutes. The good thing is that you can immediately explore the solution once installation is complete. It boasts impeccable user experience, allowing users to focus on more important matters while it does the rest.

Inventory and Food Costing

Inventory management and cost control are simplified by the system’s inventory module, allowing users to manage food costs. This is made possible by the food costing and recipe management features that come with the tool. Purchase orders can likewise be sent and received directly via the system. You can receive and transfer stocks in between different locations–all it takes is but a click of a mouse. In addition, Sapaad tracks wastage cost and stock movement, in real time.

CRM and Home Delivery Tracking

Sapaad is capable of tracking home deliveries, thanks to its Delivery Manager feature and built-in CRM. Tracking begins from the time an order is placed to the moment it is delivered. Users can even set up their own call centers from which orders may be taken for all restaurant locations. All orders are directly printed to kitchens, making food preparation a lot easier. If you want, you can even build a client database, which may include data such as order history, favorites and contact info.

Reports and Dashboard

The software provides users with a powerful yet customizable, multidimensional dashboard from which reports and insights regarding any business aspect are generated. These include real-time analytics, sales trends analysis, staff performance monitoring and quality control–all from the convenience of any device.

Online and Mobile Ordering

The software allows users to take orders and process payments both online and through mobile devices. It offers customers richer web and mobile experience, which includes order tracking, checkout and online payments.

Loyalty Program

To better engage customers, Sapaad enables users to run their own loyalty programs, which greatly boost revenue and customer loyalty. The feature is fully integrated with the product, allowing you to come up with a loyalty program almost immediately. Customers are allowed to earn, track and redeem loyalty with no effort at all.

Biometrics

To safeguard your POS system, the software comes with a biometrics feature that allows authorized users to login with the touch of a finger. This does not only make the system secure but allows for quick logins as well. Fraud and system abuse are also prevented with this feature.

Inexpensive Tool

Sapaad is known for its unbelievably low price for such a powerful platform. The vendor offers the solution on a pay-as-you-go basis and pricing plans, which are bound to suit any establishment and budget. Plus, setup does not entail additional costs and the vendor does not impose pricey licenses and hidden fees.

Runs From Any Browser

As it is cloud-based, the product can be accessed from any device running a browser, including desktops, laptops, tablets and mobile phones. You can enjoy the benefits of this tool without the need for additional hardware.

Offline Mode

Sapaad has an Offline Mode, which makes use of advanced web technology to keep the system running even without Internet connection. This way, you do not suffer system interruption if ever you get disconnected from the Internet.

Overview of Sapaad Features

  • Designed for all Restaurants
  • Supports all Order Types
  • User-friendly Interface
  • Multi-lingual Menu & Invoices
  • Multiple Payment Types & Split Bill Feature
  • Barcode scanning
  • Biometric Login
  • Access Control
  • Staff Management
  • Offline Mode
  • Cloud Print
  • LIVE Business Dashboard
  • Real-time Analytics & Reports
  • Inventory Management & Food Costing
  • Home Delivery Management
  • Customer Relationship Management (CRM)
  • Integrated Call Center Module
  • Centralized Customer Database
  • Integrated Online Ordering
  • Food Aggregator Integration
  • Kitchen Display System
  • LIVE Kitchen Insights
  • Token Screen
  • In-built Loyalty Program
  • SMS Communication
  • Accounting Integration
  • Central Monitoring for Multi-branches
  • Franchise Management
  • 24/7 Global Support
  • Accessible on Smart Phones, Tablets, Laptops & Desktops

What Problems Will Sapaad Solve?

Sapaad’s many features are known to resolve a variety of issues associated with running a restaurant. Here are some examples:

Designed for Mobile Restaurateurs

Most restaurant owners of today are businessmen who are always on the go. This makes it imperative for them to know how their businesses are doing despite being away. Sapaad’s live dashboard provides owners a great view of restaurant performance, from virtually any device.

Recipe Management/Food Costing

Sapaad effectively manages staple supplies and sub-recipes. Users are able to create recipes pretty quickly, measure quantities and see how ingredients impact menu item costs. Having this capability allows restaurateurs to stay on top of their business and keep profitability. Food costs are instantly reflected by recipes.

Accounting

The platform’s integrations with popular third-party accounting applications is one of the system’s stronger suits. Sales data from the system can be automatically posted to accounting systems such as Xero and Tally at the end of the day. And since there is no manual entry, human error is likewise prevented.

Awards & Quality Certificates

This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.
An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Sapaad Position In Our Categories

Because companies have special business-related requirements, it is only rational they abstain from selecting an all-encompassing, ideal software. However, it would be difficult to find such application even among branded software products.
The efficient step to undertake can be to set down the different vital factors which merit analysis like major features, price terms, technical skill capability of staff members, business size, etc. Then, you must follow through the product research comprehensively. Have a look at these Sapaad analyses and look over each of the applications in your list in detail. Such comprehensive product investigation guarantees you avoid mismatched software products and choose the one which provides all the tools your business requires.

Position of Sapaad in our main categories:

TOP 10

Sapaad is one of the top 10 Restaurant Management Software products

TOP 50

Sapaad is one of the 50 Sales Software products

Sapaad is also listed in the following subcategories:

There are trendy and widely used applications in each software group. But are they necessarily the best fit for your company’s unique needs? A market-leading software application may have thousands of customers, but does it provide what you require? For this reason, do not blindly invest in popular systems. Read at least a few Sapaad Restaurant Management Software reviews and mull over the elements that you want in the software such as the fees, main functionality, available integrations etc. Then, choose a few apps that fit your needs. Try out the free trials of these apps, read online reviews, get clarifications from the seller, and do your homework systematically. This profound groundwork is sure to assist you choose the finest software application for your company’s specific wants.

How Much Does Sapaad Cost?

Sapaad Pricing Plans:

Free Trial

Small

$59/month

Medium

$99/month

Large

$199/month

Upsize

$299/month

Enterprise

$399/month

Enterprise 15

$749/month

Enterprise 20

$999/month

Enterprise 30

$1499/month

Enterprise 40

$1999/month

Enterprise 50

$2499/month

There are as many as 10 SMB and enterprise pricing plans available. Hence, restaurants of any size and number of locations can benefit from this software. All plans have the following features in common:

  • Dine in and Walk in orders
  • Super Dashboard
  • Multi-printing
  • Tablet App (Table Mate)
  • Menu Items Configuration
  • Service management

Depending on the number of users and outlets, following pricing plans are available.

Small – $59/month

  • 1 Outlet
  • 10 Users
  • Unlimited Devices

Medium – $99/month

  • 2 Outlets
  • 25 Users
  • Unlimited Devices

Large – $199/month

  • 5 Outlets
  • 65 Users
  • Unlimited Devices

Upsize – $299/month

  • 8 Outlets
  • 100 Users
  • Unlimited Devices

Enterprise – $399/month

  • 12 Outlets
  • 165 Users
  • Unlimited Devices

Enterprise 15 – $749/month

  • 15 Outlets
  • 200 Users
  • Unlimited Devices

Enterprise 20 – $999/month

  • 20 Outlets
  • 300 Users
  • Unlimited Devices

Enterprise 30 – $1499/month

  • 30 Outlets
  • 450 Users
  • Unlimited Devices

Enterprise 40 – $1999/month

  • 40 Outlets
  • 600 Users
  • Unlimited Devices

Enterprise 50 – $2499/month

  • 50 Outlets
  • 750 Users
  • Unlimited Devices

Inventory can also be included for just $69/month. It has the following features:

  • Food Costing
  • Recipe Management
  • Stock Management
  • Digital Stock Take
  • Dashboard & Reporting
  • Purchase Management

Home Delivery plans range from zero to $999 for accommodating from 1000 to 200,000 customers. The following features are included in all these plans.

  • Delivery Management
  • Home Delivery
  • Delivery Assistant
  • Cloud Printing
  • Customer Database

User Satisfaction

Positive Social Media Mentions 4
Negative Social Media Mentions 0

We realize that when you make a decision to buy Restaurant Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Sapaad reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Sapaad. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • One-time payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Sapaad Comparisons

What are Sapaad pricing details?

Sapaad Pricing Plans:

Free Trial

Small

$59/month

Medium

$99/month

Large

$199/month

Upsize

$299/month

Enterprise

$399/month

Enterprise 15

$749/month

Enterprise 20

$999/month

Enterprise 30

$1499/month

Enterprise 40

$1999/month

Enterprise 50

$2499/month

There are as many as 10 SMB and enterprise pricing plans available. Hence, restaurants of any size and number of locations can benefit from this software. All plans have the following features in common:

  • Dine in and Walk in orders
  • Super Dashboard
  • Multi-printing
  • Tablet App (Table Mate)
  • Menu Items Configuration
  • Service management

Depending on the number of users and outlets, following pricing plans are available.

Small – $59/month

  • 1 Outlet
  • 10 Users
  • Unlimited Devices

Medium – $99/month

  • 2 Outlets
  • 25 Users
  • Unlimited Devices

Large – $199/month

  • 5 Outlets
  • 65 Users
  • Unlimited Devices

Upsize – $299/month

  • 8 Outlets
  • 100 Users
  • Unlimited Devices

Enterprise – $399/month

  • 12 Outlets
  • 165 Users
  • Unlimited Devices

Enterprise 15 – $749/month

  • 15 Outlets
  • 200 Users
  • Unlimited Devices

Enterprise 20 – $999/month

  • 20 Outlets
  • 300 Users
  • Unlimited Devices

Enterprise 30 – $1499/month

  • 30 Outlets
  • 450 Users
  • Unlimited Devices

Enterprise 40 – $1999/month

  • 40 Outlets
  • 600 Users
  • Unlimited Devices

Enterprise 50 – $2499/month

  • 50 Outlets
  • 750 Users
  • Unlimited Devices

Inventory can also be included for just $69/month. It has the following features:

  • Food Costing
  • Recipe Management
  • Stock Management
  • Digital Stock Take
  • Dashboard & Reporting
  • Purchase Management

Home Delivery plans range from zero to $999 for accommodating from 1000 to 200,000 customers. The following features are included in all these plans.

  • Delivery Management
  • Home Delivery
  • Delivery Assistant
  • Cloud Printing
  • Customer Database

What integrations are available for Sapaad?

Sapaad comes with out-of-the-box integration with a growing list of cool and useful 3rd-party apps such as Xero and Tally for accounting, and more.

  • Xero
  • Tally
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Reviewed By Jenny Chang
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