AnswerCart Review
What is AnswerCart?
AnswerCart is a community forum builder created to help companies and organizations create and manage community forums on their websites, providing their subscribers, customers, end-user, and potential clients a controlled environment where they can converge and converse with each other, share ideas, reactions, and more about brands, products, services, and other topics that are relevant and related to the companies that host such forums.
AnswerCart is loaded with a vast collection of features that revolutionize way how community forums are built, managed, and maximized. These features include advanced editor, personalized home pages, multi-channel notifications, gamification, auto-answer APIs, auto-distribution APIs, and user-driven motivations to name some.
Show MoreOverview of AnswerCart Benefits
With AnswerCart, you have an easy-to-use community builder solution that allows you to create user communities for various purposes, such as customer empowerment and engagement, customer support, internal collaborations, surveys, and trends, etc.
Through AnswerCart communities, you can call on your customers to participate in a product launch, conduct a survey regarding a relevant topic to determine the prevailing pulse of the people, or just to find out what you need to do in order to raise customer satisfaction. The applications are endless and the insights you can get are so topnotch because they are coming from the customer themselves.
By building and providing your customers a space where they can converge and engage with other customers, you create a pool from which you can gather high-value intelligence from which you derive highly actionable insights. These insights then help you make smart and data-driven actions and decisions that will propel your business growth.
AnswerCart is not just for customers. It works the same way for employees. You can provide your workers with their own community forums and you can easily get information that can help you devise ways to improve employee engagement and productivity.
Aside from the usual surveys, you can implement gamification strategies such as leaderboards and rewards to encourage them to be highly efficient and productive as well as competitive with each other.
Show MoreOverview of AnswerCart Features
- Discussions type
- Rich media content & advance editor
- Seamless sign-Up
- Tags and Categories
- Auto-Suggest Tags
- Customizable side-sections
- Deep linking
- Web notification
- In-App Notification
- Email notification
- Detailed user profile
- Gamification
- Personalized Homepage
- Bulk Emailing
- Base theme & layout
- Design panel
- CSS and HTML Customization
- Optimized for Mobile
- Flood Control
- Peer Moderation
- Different user roles
- Edit, hide, close & close
- Word suppression
- No-Follow Links
- Developer Tools
- Admin Panel
What Problems Will AnswerCart Solve?
Customer Engagement
For onsite engagement, companies generally use either blog (content) or chatbots to drive customer engagement. Customers can ask questions on chatbot or read content to gain relevant information, to know more about the company & the problems they are addressing.
The problem with chatbots is that any queries that are solved are generally private & other customer or site visitors can’t really view these discussions. Also, writing content is only one-directional way communication.
Community solves both problems such that all discussion is recorded at one place for future reference & it gives customers a place where they can share their view, opinions & generally feel involved with the brand.
Customer Support
Support ticketing platforms are a great way to keep track of your customer support issues, but these resolutions are mostly private & can’t be referred by customers as a self-serve. Community discussions help customers generally self-serve themselves to get resolutions quicker resulting in reduced support load.
Awards & Quality Certificates
AnswerCart Position In Our Categories
Knowing that companies have their own business needs, it is only prudent that they steer clear of settling on an all-encompassing, ”best” software. Nevertheless, it would be almost impossible to try to chance on such a software solution even among recognizable software solutions. The practical step to undertake can be to narrow down the several major factors which necessitate examination like crucial features, pricing, technical skill ability of staff, company size, etc. After which, you must do your product research systematically. Have a look at some AnswerCart analyses and look over each of the applications in your shortlist more closely. Such detailed research can make sure you steer clear of unsuitable applications and pay for the system which has all the features your business requires.
Position of AnswerCart in our main categories:
It is essential to note that hardly any service in the Online Community Platforms category is a perfect solution that can meet all the needs of various company types, sizes and industries. It may be a good idea to read a few AnswerCart Online Community Platforms reviews first as certain solutions might excel exclusively in a really small set of applications or be designed with a really specific type of industry in mind. Others might function with an idea of being simple and intuitive and as a result lack complex features needed by more experienced users. You can also find services that cater to a wide group of users and provide a rich feature base, but that frequently comes at a more significant price of such a service. Make sure you're aware of your needs so that you purchase a service that offers specifically the functionalities you search for.
How Much Does AnswerCart Cost?
AnswerCart Pricing Plans:
Free Trial
Basic
$99/month
Business
$149/month
VIP
Contact vendor
What are AnswerCart pricing details?
AnswerCart Pricing Plans:
Free Trial
Basic
$99/month
Business
$149/month
VIP
Contact vendor
AnswerCart offers the following basic and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Basic – $99/month or $999/year
- Up to 200K monthly page views
- All features included
- Unlimited community users
- Unlimited staff users
- SSL
- In-app integration supported
- Global CDN
- Customizable themes & layouts
- Migration supported
Business – $149/month or $1,499/year
- Up to 500K monthly page views
- All features included
- Unlimited community users
- Unlimited staff users
- SSL
- In-app integration supported
- Global CDN
- Customizable themes & layouts
- Migration supported
VIP – Custom Enterprise Pricing
- Custom page views
- All features included
- Unlimited community users
- Unlimited staff users
- SSL
- In-app integration supported
- Global CDN
- Customizable themes & layouts
- Migration supported
User Satisfaction
Positive Social Media Mentions
4
Negative Social Media Mentions
0
We realize that when you decide to buy a Online Community Platforms it’s vital not only to find out how professionals score it in their reviews, but also to check if the real people and businesses that purchased it are genuinely happy with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and AnswerCart reviews across a vast range of social media sites. The data is then presented in a simple to understand format revealing how many users had positive and negative experience with AnswerCart. With that information at your disposal you should be ready to make an informed buying decision that you won’t regret.
Technical details
Devices Supported
- Mac
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for AnswerCart?
AnswerCart integrates with the following applications and more:
- Zendesk
- Google Analytics
- Google Translator
- Salesforce
- Zoho
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