MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Appian BPM Review

Appian BPM
Our score: 8.1 User satisfaction: 89%

What is Appian BPM?

Appian BPM is considered as the market leader in modern Business Process Management (BPM) and Case Management software, as this enterprise application integrates seamlessly work automation with data management, native mobility, and social capabilities.

All the data, processes, and documents, as well as the collaborations are in one environment, on any device, and are integrated through a simple social interface. Appian helps organizations deliver the best customer experience for clients, modernize critical business processes, create new market opportunities, and gain competitive advantage. On-premise and in the cloud, Appian provides the fastest way to deliver innovative business applications to its users when they need it.

Show More

Overview of Appian BPM Benefits

Appian business process management (BPM) software offers solutions that are rapidly built through a simple drag-and-drop functionality that is convenient for its users. Its native process repository captures and stores process models for rapid reuse. Business rules to define your critical policies and procedures while the Forms interface design enables the fast creation of task forms and dashboards. Complex event processing is also available for tracking, analyzing, and responding to business events.

Appian BPM also provides instant deployment of newly built solutions set up in your workplace on a scalable, flexible platform while providing out-of-the-box Integration with diverse systems. It offers built-in enterprise mobility that delivers responsive. mobile user experiences with no extra work. There is also Appian Records that serves to unify all data from across systems and processes in a single location and intuitive user interfaces deliver great user experiences.

Real-time management tools monitor in-flight processes, re-assign tasks, and view performance of your company, while task management increases worker efficiency and reduces costs. There is also real-time visibility that provides granular tracking of process and task progress. Skills-based routing ensures the right worker gets the right task while at the same time, social collaboration across people, processes, and systems drives awareness.

Show More

Overview of Appian BPM Features

  • BPMN process solutions
  • Native process repository
  • Business rules
  • Forms interface design
  • Complex event processing
  • Instant deployment
  • Out-of-the-box Integration
  • Built-in enterprise mobility
  • Appian Records
  • Intuitive user interfaces
  • Real-time management tools
  • Task management
  • Real-time visibility
  • Skills-based routing
  • Social collaboration
  • Continuous process improvement
  • Aggregated process history
  • Predictive analytics
  • Dynamic reporting
  • Appian Labs

Appian BPM Position In Our Categories

Bearing in mind businesses have distinctive business demands, it is only practical they steer clear of choosing an all-encompassing, ”best” business application. Nonetheless, it would be difficult to come across such a software product even among well-known software systems. The clever step to undertake should be to list the different main factors which need examination including essential features, price terms, technical skill aptitude of the users, business size, etc. Next, you must conduct the product research thoroughly. Have a look at some Appian BPM evaluations and check out the other software programs in your shortlist more closely. Such all-encompassing product investigation ascertain you stay away from unfit software products and subscribe to the one that has all the aspects your company requires to realize efficiency.

Position of Appian BPM in our main categories:

TOP 200

Appian BPM is one of the top 200 Business Process Management Software products

TOP 50

Appian BPM is one of the 50 Rapid Application Development Software - RAD products

Since each company has specific business needs, it is sensible for them to refrain from looking for a one-size-fits-all ideal software system. Needless to say, it would be pointless to try to find such a platform even among widely used software applications. The smart thing to do would be to jot down the various important factors that require consideration such as key features, finances, skill levels of workers, company size etc. Then, you should do your homework thoroughly. Read some Appian BPM Business Process Management Software reviews and look into each of the other solutions in your shortlist in detail. Such comprehensive research can make sure you weed out ill-fitting platforms and choose the system that presents all the features you need for business success.

How Much Does Appian BPM Cost?

Appian BPM Pricing Plans:

Free Trial

Application Edition

$90/user/month

Enterprise Edition

$180/user/month

Show More

What are Appian BPM pricing details?

Appian BPM Pricing Plans:

Free Trial

Application Edition

$90/user/month

Enterprise Edition

$180/user/month

Appian offers 3 editions:

Trial Edition – Free trial

  • All platform functionality is available
  • Separate and secure cloud instance
  • Test drive Appian’s low-code app development platform

Application Edition – $90/user/month

  • All platform functionality is offered
  • Business users can create and collaborate on a single application

Enterprise Edition – $180/user/month

  • All platform functionality is offered
  • Unleash digital transformation throughout your company without limits
  • Harness the speed and power of Appian across all your enterprise applications

Price is subject to minimum purchase requirements and Appian’s terms and conditions. Contact the vendor for external user prices as well as Appian RPA with Blue Prism pricing.

Platform Features

  • Administration
  • Analytics, dashboards and reporting
  • API/SDK
  • Appian QuickApps
  • Appian Records for live, unified data views
  • BPMN-based process modeling
  • Business activity monitoring
  • Case management
  • Collaboration
  • Content management
  • Drag-and-drop design for web and mobile apps
  • Embedded application support
  • Integrated rules engine
  • Integration management
  • Process orchestration
  • Security and identity management

User Satisfaction

Positive Social Media Mentions 52
Negative Social Media Mentions 5

We know that when you make a decision to purchase a Business Process Management Software it’s crucial not only to see how experts evaluate it in their reviews, but also to check whether the actual users and businesses that purchased this software are actually satisfied with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Appian BPM reviews across a vast range of social media sites. The information is then presented in an easy to understand form indicating how many people had positive and negative experience with Appian BPM. With that information at hand you should be prepared to make an informed business decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Appian BPM?

Integration datasheet available upon request.

Appian BPM User Reviews

Appian BPM average rating:

Average score
4.3/5 (14 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Milford

PROS: I enjoy utilizing Appian for my business needs because I can see significant improvements in handling specific processes in just a couple of weeks. The majority of the programs we created are running smoothly, so I wouldn’t trade Appian for any other similar functioning app in the market.

CONS: It can do better in terms of its physical design and improve its user interface. I think that office applications should look more attractive so employees would be encouraged to use it as often as possible. Appian needs to work on its creative side by adding more templates, designs, and formats.

Reviewed 4 years ago

Read full review >

The least favorable review

Kamille

PROS: One of the best things that I like about Appian is their ability and willingness to innovate to find ways on how to improve the product. I’ve been a long time user, and I have seen many apparent changes that make it one of the most competitive products in the market today. Appian can cater to almost all kinds of business because it can create helpful tools that would improve business processes. I’ve read a lot of reviews about Appian, and most people are delighted with the product.

CONS: I appreciate the things that Appian does for my business. However, there are things that I need to address still. Despite all the improvements that Appian went through for the past few years, I think that it's still a work in progress. One of the most common problems we encounter is that the program crashes when we are in the middle of doing something like file encoding and data extraction. There is some major coding issue that needs to be resolved in the back end for things to run smoothly regardless of any circumstances. My second issue would be the pricing of the product. I can afford to shell out the said amount for the sake of improving my day to day operation. But what about other start-ups who are finding ways to cut costs? They should look into this issue because clients might opt to get a more affordable alternative that is more sustainable in the long run.

Reviewed 4 years ago

Read full review >

More reviews from 14 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Appian provides better collaboration without the need for complex coding processes.

Read full review >
Janae
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.10.2021 Company Size: More than 100 Employees Industry: Management Consulting

PROS: Every business, including our company, would like to improve most of our existing business processes to remain globally competitive. Most of our methods are outdated; thus, it affects our productivity. This is why we decided to find a long term solution to these pressing issues. We tried out Appian and did some research about how this product can change our business. We were able to create several tools to help us simplify our tasks without compromising the outcome. You can also integrate this app with Robotic Processes Automation, which will help your company streamline most of your processes and work to your advantage. I have created a few tools that my colleagues find very useful. I do not have enough coding expertise, but I am proud to come up with apps that have a significant impact on our organization.

CONS: Updates are necessary for every system to work seamlessly and effectively. Appian's problem is that it's inconsistent with system updates, which causes latency and other issues affecting end users.

What do you think about this review?

Great Poor

If you are looking for an app creator, Appian can help you create one for your business.

Read full review >
Milford
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.09.2021 Company Size: Industry: Financial Services

PROS: I enjoy utilizing Appian for my business needs because I can see significant improvements in handling specific processes in just a couple of weeks. The majority of the programs we created are running smoothly, so I wouldn’t trade Appian for any other similar functioning app in the market.

CONS: It can do better in terms of its physical design and improve its user interface. I think that office applications should look more attractive so employees would be encouraged to use it as often as possible. Appian needs to work on its creative side by adding more templates, designs, and formats.

What do you think about this review?

Great Poor
Show More User Reviews (14)

I love the improvements that the product went through for the past years.

Read full review >
Kamille
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 14.08.2021 Company Size: 1-10 Employees Industry: N/A

PROS: One of the best things that I like about Appian is their ability and willingness to innovate to find ways on how to improve the product. I’ve been a long time user, and I have seen many apparent changes that make it one of the most competitive products in the market today. Appian can cater to almost all kinds of business because it can create helpful tools that would improve business processes. I’ve read a lot of reviews about Appian, and most people are delighted with the product.

CONS: I appreciate the things that Appian does for my business. However, there are things that I need to address still. Despite all the improvements that Appian went through for the past few years, I think that it's still a work in progress. One of the most common problems we encounter is that the program crashes when we are in the middle of doing something like file encoding and data extraction. There is some major coding issue that needs to be resolved in the back end for things to run smoothly regardless of any circumstances. My second issue would be the pricing of the product. I can afford to shell out the said amount for the sake of improving my day to day operation. But what about other start-ups who are finding ways to cut costs? They should look into this issue because clients might opt to get a more affordable alternative that is more sustainable in the long run.

What do you think about this review?

Great Poor

Appian has provided our company with a solid structure. We realized that automation would help us solve a lot of our problems.

Read full review >
Lera
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 06.08.2021 Company Size: More than 100 Employees Industry: Computer Software

PROS: We knew from the very start that our company has many issues that need to be addressed right away. Appian came at the right time by helping us develop a robust plan that includes automating our system. We later realized that we made the right decision because we were able to lower down our overhead costs and maximize our resources.

CONS: Truth to be told, Appian is quite expensive. An ordinary person in business may find the price intimidating. If they want to increase product sales and software usage, they should probably revamp their pricing and provide excellent service.

What do you think about this review?

Great Poor

Appian, for me, is one of the best app building tools in the market. I always look forward to developing apps because it’s fast and easy. Appian, for me, is one of the best app building tools in the market. I always look forward to developing apps because of its fast and easy.

Read full review >
Elmore
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 23.07.2021 Company Size: Industry: Hospital and Health Care

PROS: It doesn’t require many codes and technicalities to develop a functioning application from scratch. I love how the records are compiled into one database and utilized to create a whole new process. The point, drag, and drop process simplify things.

CONS: I am quite surprised by the number of error messages that I’ve encountered while using this product. It’s sometimes more than what I can handle; that’s why I decided to work with an expert to help fix any existing and upcoming bugs that affect our usage and productivity.

What do you think about this review?

Great Poor

Appian is one of the top platforms to help you manage your business processes.

Read full review >
Scottie
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.06.2021 Company Size: 11-50 Employees Industry: Banking

PROS: We have been using multiple platforms to ensure that our processes are in place. We are lucky to discover Appian, where all business functionalities can be incorporated into one single platform. I can access this on both computers and mobile phones and get the same kind of visibility.

CONS: It has its specific programming codes that cannot be utilized by other companies. Its unique user interface makes it quite complex to grasp.

What do you think about this review?

Great Poor

Appian is easy to use and is meant to help you build more effective tools for your business.

Read full review >
Quinn
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 22.03.2021 Company Size: Industry: N/A

PROS: Work has become easier for my staff and me. Usually, we are swamped with a lot of paperwork, and we barely have time to keep track of our records. With Appian, everything is systematized, which makes it more inspiring to work.

CONS: Yes, Appian can create wonderful apps, but unfortunately, it cannot support all business platforms. Some apps won’t work on our primary system, which makes us feel a bit frustrated though some developers can tweak on their end to make things work.

What do you think about this review?

Great Poor

There is no need for me to hire a programmer to create and install apps for everyday use. Appian can help me come up with the ideal tool that would positively impact the company.

Read full review >
Sophie
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 21.03.2021 Company Size: Industry: N/A

PROS: There are hundreds of BPM software that are for sale in the local and international markets. Each has something unique to offer. With Appian, you are assured that you can learn how to create specific programs and system applications that would help innovate your business. Having fast and competitive apps are just one of the main factors in why companies remain competitive despite facing economic challenges. Should you wish to digitize, some aspects of your business Appian is always there to lend a helping hand.

CONS: If you would like to explore more about coding, then Appian is the perfect software for you. However, there’s a lot of things that could be done to enhance its user interface. Most users are visual learners, and finding ways to make the app more enticing is a plus factor.

What do you think about this review?

Great Poor

I will be forever thankful for Appian for helping us come up with a stable platform that played a massive part in our company’s success.

Read full review >
Fabiola
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 20.03.2021 Company Size: Industry: Medical Devices

PROS: Appian is beneficial in terms of enhancing the majority of our business systems. Also, it allows third-party app integration to ensure that there won’t be any interruptions our gaps in our current process. In terms of real-time reporting and collaboration with other sources, I can say that this platform is one of the best that the industry can offer. Clients can make any requests straightforwardly, and the good thing is that most of these requests are granted accordingly by Appian.

CONS: The developers behind Appian did well in creating this robust platform that we have been utilizing for the past few years. Based on my observations, I think that Appian has still some room for improvement. They can start by upgrading the UI by making it more intuitive and flexible. They could simplify some of the existing features to improve the overall user experience. They could probably add some meaningful content to some of the tabs and make sure that all end users can learn a lot from using Appian.

What do you think about this review?

Great Poor

This app gives you a one of a kind experience. I suggest that others should use it too.

Read full review >
Tyrell
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 21.02.2021 Company Size: Industry: Information Technology and Services

PROS: At first, it was challenging for me to use Appian because I am not used to this kind of software. It took me a lot of patience and effort to be familiar with the app. I was glad that I learned a lot and applied it to my current work line. Tasks are now easier to accomplish, and deadlines are currently being met consistently.

CONS: Some upgrades are necessary to improve the overall performance of the app. One of them is upgrading their design features so you can come up with better applications.

What do you think about this review?

Great Poor

Working in the health care industry can keep you busy. Appian can help you keep things in order.

Read full review >
Elva
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 19.04.2020 Company Size: Industry: Health, Wellness and Fitness

PROS: They pay attention to upgrading the software, and I like the changes that I’m seeing. Appian listens to customer feedback because I can see that they are trying their best to incorporate positive changes to the product.

CONS: Bugs are quite common, and I’m not too fond of it. It slows me down, so I need help if our IT guy to fix whatever is going on.

What do you think about this review?

Great Poor

Appian deserves more credit because of its incredible features that help turn around every business.

Read full review >
Lilla
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 10.04.2020 Company Size: Industry: Information Technology and Services

PROS: Appian is something that I would like to use to develop our business tools. It’s easy to use because it doesn’t require much expertise to create an app. It's compatible with almost all OS, including Windows and Android.

CONS: License renewal is expensive; I think they should look into that concern raised a couple of times. Feature-wise the platform is doing okay, but some enhancements would be significant as well.

What do you think about this review?

Great Poor

An app that doesn’t require much coding knowledge which is beneficial to company owners and process experts,

Read full review >
Bartholome
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.04.2020 Company Size: Industry: Information Technology and Services

PROS: I was searching for an app that can create office tools without any hassle. Appian is the right program for me because of its low code and user friendly. I am currently sharing my experience in using this application to my friends and peers.

CONS: I have nothing wrong to say against this application. Appian has given me so much satisfaction and contentment, so I’ll continue using this as long as I need it.

What do you think about this review?

Great Poor

Businesses nowadays should start using Appian. It’s great for coding purposes, even if you are just a beginner.

Read full review >
Elmore
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 07.04.2020 Company Size: Industry: N/A

PROS: Creating a list of codes to simplify work processes is always a genius idea. With Appian, you can make this happen and fast track results.

CONS: I need to learn so much about what Appian can bring to the table. Unfortunately, minimal training is offered after the purchase of the product.

What do you think about this review?

Great Poor
women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Popular Appian BPM Alternatives

Top Competitors To Appian BPM By Price

Trending Business Process Management Software Reviews

Appian BPM Comparisons

Appian BPM user reviews

Appian provides better collaboration without the need for complex coding processes.

Read full review >
Janae
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.10.2021 Company Size: More than 100 Employees Industry: Management Consulting

If you are looking for an app creator, Appian can help you create one for your business.

Read full review >
Milford
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.09.2021 Company Size: Industry: Financial Services

I love the improvements that the product went through for the past years.

Read full review >
Kamille
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 14.08.2021 Company Size: 1-10 Employees Industry: N/A

Appian has provided our company with a solid structure. We realized that automation would help us solve a lot of our problems.

Read full review >
Lera
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 06.08.2021 Company Size: More than 100 Employees Industry: Computer Software

Appian, for me, is one of the best app building tools in the market. I always look forward to developing apps because it’s fast and easy. Appian, for me, is one of the best app building tools in the market. I always look forward to developing apps because of its fast and easy.

Read full review >
Elmore
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 23.07.2021 Company Size: Industry: Hospital and Health Care
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

Unsure about this software?
FIND ALTERNATIVES
TOP

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

Share
Tweet
Share