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Booksy Review

Booksy
Our score: 8.4 User satisfaction: 96%

What is Booksy?

Booksy is an online appointment and schedule management app for health and beauty service providers. Both personal care businesses and their clients can enjoy the simplicity of booking and managing appointments with the mobile application.

With Booksy, appointment-based businesses manage their operations, receive online e-payments, and attract clients even after office hours.

Additionally, Booksy affords service providers more time with their clients. The app allows them to focus on giving their best service and not be distracted by administrative tasks and scheduling and appointment issues. This paves the way for better customer service that can attract more clients and inspire loyalty in existing customers.

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Overview of Booksy Benefits

Online All The Time

Even when it is after office hours, businesses can remain connected with their target customers through Booksy. The application lists the business in its marketplace and makes it available to prospective clients for discovery at any time. On top of that, the booking service enables users to schedule an appointment right within the app all without a single phone call or visit to the business place.

Effortless Bookings

Booksy makes it less of a hassle to handle bookings and rebookings. Any modifications to be made can be done right in the calendar and is less arduous with the drag-and-drop feature. And in case a client decides to cancel or if there are other changes in the schedule, business users are immediately notified of this in the intuitive bookings dashboard.

En Suite POS System

No extra hardware or software is required for managing payments at the checkout counter, saving personal care establishments’ financial resources. With Booksy, they are able to have seamless transactions with mobile payment support while keeping track of sales and product inventory.

Tailored Marketing

Attracting more customers is made less arduous by Booksy and its personalized marketing tools. The application enables proprietors and managers to reach customers with targeted marketing campaigns and personalized promotional emails.

On top of that, Booksy also connects businesses with their clientele through social media as well as via SMS. This way, they keep their patrons engaged through different preferred methods.

In-Depth Business Understanding

With Booksy, owners and their employees can understand the business more with the assistance of reporting tools. By generating reports on different performance metrics, personal care establishments are able to augment their customer service and make informed decisions that can greatly impact operations.

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Overview of Booksy Features

  • Bookings Dashboard 
  • Calendar Management 
  • Appointment Reminders and Notifications 
  • Mobile Client App 
  • Client Booking Tool 
  • Rebooking 
  • Schedule Change Tracker 
  • Client Records Management 
  • Payment History 
  • Parallel Booking 
  • Saved Services 
  • Multi-Booking 
  • Gap Time Booking 
  • Waitlist Notifications 
  • Facebook/Web Widget 
  • Work Photo Display 
  • Staff Management 
  • Staff Commission Management 
  • Mobile Staff App 
  • Bulk Emailing/SMS Messaging Tool 
  • Email Scheduling 
  • Customizable Marketing Templates 
  • Point of Sale System 
  • Inventory Management 
  • Cancellation Policy and Fees 
  • Checkout Selling 
  • Business Reporting Suite 
  • Role-Based Access 
  • Shared Device Password Protection 
  • Security Violation Alerts 

Booksy Position In Our Categories

Knowing that companies have special business demands, it is practical they steer clear of preferring a one-size-fits-all, “perfect” software product. However, it would be futile to discover such a software solution even among well-known software products. The correct step to undertake is to make a list of the different chief functions which demand analysis like major features, costing, technical skill capability of the users, company size, etc. Next, you should do your product research exhaustively. Browse over some Booksy evaluations and explore the other software systems in your shortlist more closely. Such all-encompassing research ensure you circumvent ill-fitting apps and buy the system that has all the aspects your company requires.

Position of Booksy in our main categories:

TOP 50

Booksy is one of the top 50 Online Booking Systems products

If you are considering Booksy it might also be a good idea to check out other subcategories of Online Booking Systems collected in our base of SaaS software reviews.

It is crucial to note that hardly any service in the Online Booking Systems category is a perfect solution able to fulfill all the needs of various business types, sizes and industries. It may be a good idea to read a few Booksy Online Booking Systems reviews first as some solutions might perform well only in a really narrow group of applications or be designed with a very specific industry in mind. Others might operate with a goal of being easy and intuitive and as a result lack advanced features desired by more experienced users. You can also find apps that focus on a broad group of customers and offer a powerful feature base, however that frequently comes at a more significant price of such a solution. Ensure you're aware of your needs so that you select a service that has all the features you look for.

How Much Does Booksy Cost?

Booksy Pricing Plans:

Free Trial

Flexible

$29.99/month

Unlimited

$199.99/month

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What are Booksy pricing details?

Booksy Pricing Plans:

Free Trial

Flexible

$29.99/month

Unlimited

$199.99/month

Booksy for Business offers two SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Flexible – $29.99/month

  • Unlimited features, bookings, and clients
  • +$10/month per additional user
  • 24/7 customer support

Unlimited – $199.99/month

  • Unlimited features, bookings, and clients
  • Unlimited staff members
  • 24/7 customer support

Both plans include Facebook and Web widgets, mobile payment processing, and POS features.

 

User Satisfaction

Positive Social Media Mentions 70
Negative Social Media Mentions 3

We are aware that when you choose to buy a Online Booking Systems it’s vital not only to see how experts rank it in their reviews, but also to find out whether the actual users and enterprises that purchased it are actually content with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Booksy reviews across a wide range of social media sites. The data is then presented in a simple to digest form indicating how many clients had positive and negative experience with Booksy. With that information available you will be equipped to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Dutch
  • Polish
  • Swedish

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Booksy?

Booksy offers widgets for a business’ website and Facebook account and also integrates with Instagram. Other than these, Booksy does not support integration with third-party services.

Booksy User Reviews

Booksy average rating:

Average score
5/5 (2 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Davon

PROS: Scheduling meetings for professional and personal matters is made easier through Booksy! It's really user-friendly, easy to navigate, and straightforward! I love it.

CONS: This app is perfect!

Reviewed 4 years ago

Read full review >

The least favorable review

Davon

PROS: Scheduling meetings for professional and personal matters is made easier through Booksy! It's really user-friendly, easy to navigate, and straightforward! I love it.

CONS: This app is perfect!

Reviewed 4 years ago

Read full review >

More reviews from 2 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Very satisfied client here.

Read full review >
Quinton
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 06.09.2021 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

PROS: I always keep a hectic schedule, so Booky helps me book my errands ahead of time. Learning how to navigate the app is so easy that you would figure out how to book and cancel an appointment in one sitting.

CONS: I love everything about Booky. I even recommended this to some of my friends and colleagues.

What do you think about this review?

Great Poor

Better time management!

Read full review >
Davon
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 10.04.2021 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

PROS: Scheduling meetings for professional and personal matters is made easier through Booksy! It's really user-friendly, easy to navigate, and straightforward! I love it.

CONS: This app is perfect!

What do you think about this review?

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Show More User Reviews (2)
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Booksy user reviews

Very satisfied client here.

Read full review >
Quinton
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 06.09.2021 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

Better time management!

Read full review >
Davon
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 10.04.2021 Company Size: 11-50 Employees Industry: Non-Profit Organization Management
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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