ChangeGear Review
What is ChangeGear?
ChangeGear is a fully-integrated, enterprise-level IT service management (ITSM) platform designed by SunView Software Inc for IT organizations of all sizes. It is an easy-to-use solution that streamlines ITSM processes to help enterprises manage, track, and control IT service effectively. The software leverages intelligent processing to power people-centric IT service management with enterprise-grade features that automate all the repetitive tasks required to manage challenging environments.
The platform combines three powerful modules namely: Change Manager, Service Desk, and Service Manager. The modules integrate to provide an all-inclusive, intelligent ITSM software with capabilities to meet the present-day and yet to come business requirements. They work in unison to simplify IT management while making it more flexible and efficient.
Show MoreOverview of ChangeGear Benefits
ChangeGear modular approach to IT service management brings multiple benefits enjoyed by organizations operating in numerous industries. The solution allows IT managers, IT staff, and end-users to enjoy the convenience of a streamlined and automated IT service management with seamless integration of vital ITSM processes such as problem management, incident management, release management, and knowledge management. It fast-tracks response time, incidents resolution, and reinstates normalcy while reducing the damaging effect on business operations.
The change management module provides tools built for business agility. The module is fully-optimized to withstand any dramatic increase in velocity and volume of changes in your enterprise. It leverages advanced controls and automation to streamline the release and change management process for improved compliance and risk management.
On the other hand, the ChangeGear Service Desk module provides all the essentials you require to deliver remarkable service. It’s a cost-effective and highly-scalable platform that allows you to manage, control, and track IT services. It’s easy-to-implement, configure, and manage which means you can effortlessly resolve requests, facilitate ticket routing, and systematize all changes without sacrificing quality of service delivery.
Lastly, the CnageGear Service manager is a robust module that utilizes intelligence-driven service management to deliver phenomenal service and improve staff productivity. It integrates Service Smart Technology with machine learning to provide features that facilitate strategic organization to power your proactive team. This module is the gateway to a new standard of forward-looking, self-service engagement and staff productivity.
Show MoreOverview of ChangeGear Features
- Change management
- Release management
- Change calendar
- ITIL configuration management
- Incident management
- Knowledge management
- Problem management
- Project management
- onboarding
- Self-service portal
- Service catalog
- CMDB and asset directory
- Automated smart response
- Intelligent tickets assignments
- Chatbot self-service
ChangeGear Position In Our Categories
Keeping in mind businesses have specific business requirements, it is only wise that they avoid preferring an all-in-one, ”best” system. Having said that, it would be futile to try to find such application even among sought-after software solutions. The better step to do is to jot down the varied critical factors which merit deliberation like major features, price plans, technical skill aptitude of staff members, company size, etc. The second step is, you must do your research through and through. Browse through some of these ChangeGear evaluations and look over each of the software solutions in your shortlist more closely. Such comprehensive product research can make sure you steer clear of unfit software products and choose the system that offers all the aspects your company requires to be successful.
Position of ChangeGear in our main categories:
TOP
50
ChangeGear is one of the top 50 IT Asset Management Software products
If you are considering ChangeGear it may also be beneficial to check out other subcategories of IT Asset Management Software listed in our base of B2B software reviews.
Each company has different wants and needs a software that can be personalized for their size, type of workers and buyers, and the specific industry they are in. For these reasons, no software can offer perfect functionality off-the-shelf. When you search a software app, first be sure what you want it for. Read some ChangeGear IT Asset Management Software reviews and ask yourself do you desire basic tools or do you need sophisticated tools? Are there any industry-specific functionalities that you are looking for? Get the answers to these queries to aid your search. There are multiple factors that you need to mull over and these include your finances, particular business requirements, your organization size, integration requirements etc. Take your time, check out a few free trials, and finally select the platform that presents all that you want to boost your organization efficiency and productivity.
How Much Does ChangeGear Cost?
ChangeGear Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are ChangeGear pricing details?
ChangeGear Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
ChangeGear doesn’t provide a detailed enterprise pricing structure for its products. Contact the vendor for in-depth information regarding the software pricing.
User Satisfaction
Positive Social Media Mentions
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Negative Social Media Mentions
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We are aware that when you decide to purchase a IT Asset Management Software it’s crucial not only to learn how experts rank it in their reviews, but also to check whether the actual users and enterprises that use this software are genuinely happy with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ChangeGear reviews across a vast range of social media sites. The information is then presented in a simple to understand format revealing how many users had positive and negative experience with ChangeGear. With that information at hand you will be prepared to make an informed purchasing choice that you won’t regret.
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Technical details
Devices Supported
- Windows
- Linux
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for ChangeGear?
ChangeGear integrates with the following business systems and applications:
- Jira
- SharePoint
- Microsoft Dynamics
- PBX
- Belladato
- SolarWinds Network Performance Monitor
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