Web+Center is a set of customizable, open-source help desk solutions designed by Internet Software Sciences for small IT service companies, higher education institutions, hospitals, government, and nonprofit organizations. It presents solutions that can be deployed in the cloud or on-premises with support for multiple browser-based devices including smartphones, tablets, Macs, and PCs. The platform enables organizations to customize solutions that meet their unique business needs such as facilities management, asset tracking, customer support, and IT help desk. It facilitates a high return on investment (ROI) by offering scalable applications that enable businesses to grow at minimal cost.
Web+Center is an easy-to-use software that provides a wide range of powerful features which include GeoLocation tracking, SMS notification, asset tracking, customer management, reporting, mobile apps, backend database support, case scheduling, comprehensive help desk, and account management.
Show MoreWeb+Center a suite of powerful Window-based solutions that you can customize to create an efficient help desk system. It is a scalable solution that offers unfettered access to the source code while providing affordable licensing to enable organizations to build help desk solutions that meet unique needs. One of its reliable solutions is the Customer+Center. This is a robust, web-based customer support application that enables customers to utilize Active Directory verification techniques or self-register to log in and update their support tickets or check the status of support cases.
The Reservation+Center is another vital feature of the Web+Center. This is a reliable facilities/equipment reservation system that works in tandem with the customer database to allow customers to log in and make facility or equipment reservation. It provides an online graphics catalog that expedites the reservation process and enables administrators to manage and track all reservation requests. Customers can also utilize the mobile web app to create and update their support cases or accomplish other customer self-help tasks via a mobile device.
In addition, Web+Center offers a Bussines+Center module; a contact management system for businesses of all sizes. The module allows you to easily integrate the end-user support requirements with sales/contact business processes. It provides a mini accounting and invoicing system designed to streamline all business tasks related to time spent, support operations, and expenses.
Better still, there is a comprehensive yet very easy-to-use Tech+Web solution. This module functions as a powerful support web application that allows your employees to log and manage support cases launched by customers. It provides an all-inclusive suite of features including case routing, extensive search capabilities, dispatching options, asset tracking, project management, and reporting.
Show MoreBecause businesses have particular business-related needs, it is only reasonable they abstain from buying a one-size-fits-all, ideal system. Be that as it may, it is almost impossible to come across such an app even among sought-after software solutions. The sensible step to undertake would be to jot down the numerous critical aspects that merit careful thought like major features, packages, technical skill competence of staff members, business size, etc. After which, you should conduct your product research thoroughly. Go over some of these Web+Center analyses and look into each of the software products in your list more closely. Such comprehensive research can make sure you weed out mismatched applications and buy the system that meets all the aspects your business requires to achieve growth.
Position of Web+Center in our main categories:
Web+Center is one of the top 50 IT Asset Management Software products
If you are considering Web+Center it could also be beneficial to examine other subcategories of IT Asset Management Software gathered in our database of SaaS software reviews.
It is important to realize that hardly any software in the IT Asset Management Software category is an ideal solution able to match all the goals of all business types, sizes and industries. It may be a good idea to read a few Web+Center IT Asset Management Software reviews first as some services can excel just in a very narrow group of applications or be designed with a very specific industry in mind. Others may work with an intention of being easy and intuitive and therefore lack advanced features welcomed by more experienced users. You can also find solutions that cater to a large group of users and offer a complex feature toolbox, but this usually comes at a more significant price of such a software. Make sure you're aware of your requirements so that you purchase a service that has all the elements you look for.
Web+Center Pricing Plans:
Free
$300 and up (one-time fee)
$1500 and up (onetime fee)
$25/tech/month
Web+Center Pricing Plans:
Free Trial
Free Edition
Free
Small Business Edition
$300 and up (one-time fee)
Enterprise Edition
$1500 and up (onetime fee)
Cloud Hosted Edition
$25/tech/month
Web+Center offers a detailed enterprise pricing model with both onsite and cloud-based plans:
Free Edition @ $0
Small Business Edition @ $300 and up (one-time fee)
Enterprise Edition @ $1500 and up (onetime fee)
Cloud Hosted Edition @ $25/tech/month
We are aware that when you make a decision to buy a IT Asset Management Software it’s crucial not only to see how experts evaluate it in their reviews, but also to check whether the real clients and businesses that use it are genuinely content with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Web+Center reviews across a wide range of social media sites. The data is then presented in a simple to understand way revealing how many customers had positive and negative experience with Web+Center. With that information at hand you should be prepared to make an informed purchasing choice that you won’t regret.
Devices Supported
Deployment
Language Support
Pricing Model
Customer Types
Web+Center integrates with the following applications:
Web+Center
is waiting for
your first review.
Write your own review of this product
ADD A REVIEWMore reviews from 0 actual users:
Join a community of 7,369 SaaS experts
Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.
OR
Sign in with company emailSign in with company email
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.