Chatmeter is a comprehensive local brand management application. The solution monitors the chatter around the brand on social networking sites as well as testimonials posted on review platforms. This allows them to rigorously monitor what is being said about them in order for them to promote positive outlook regarding the brand and to immediately address issues raised by less than happy customers.
With Chatmeter, businesses can also ensure that they stay on top of local listings. This enables them to attract more customers through their visibility and wide reach.
Plus, Chatmeter enables companies to keep an eye on their rivals. They can benchmark certain metrics to see how they compare for them to come up with strategies to leverage their business intelligence and raise their standing in the industry.
Show MoreAll-Around Reviews Monitor
With Chatmeter, businesses can easily access data regarding reviews from one comprehensive dashboard. Here they can find information such as where these testimonials are posted, who wrote them, and when so they can respond accordingly. On top of that, companies get instant notifications whenever a new testimonial is posted so they are able to review them immediately.
Furthermore, through Chatmeter’s review monitor, brands have the ability to compare themselves to their competitors, enabling them to learn what places industry leaders at the top of the game.
Automated Testimonial Builder
Chatmeter enables companies to create glowing reviews out of the sentiments they gather from their customers. The tool provides them with customizable email and SMS messages as well as landing pages. Businesses are also afforded the ability to ask for the opinions of happy customers through drip campaigns and surveys. Afterwards, they can mold these into reviews.
Reviews Moderation & Promotion
In the case that brands receive less than glowing reviews about their products or services, they can lead unhappy clients to the customer service support in order to turn around their negative experiences. Meanwhile, companies can also encourage their clientele with positive experiences to share them online on different platforms to promote an encouraging outlook towards the brand.
Accurate Local Listings
Chatmeter assists businesses in conducting a full audit of their locations to address inaccuracies if they exist. This way, they can automatically populate relevant information and spread them across different platforms to ensure that target audiences can find them through online local listings.
Social Media Mentions Analysis
People like to share their experiences with brands and businesses on their social media accounts. To be able to understand what goes on in customers’ minds, it is also important that companies gain a direct insight. That is why Chatmeter monitors social networking platforms for mentions and allow social media managers to join and turn the conversation around.
Moreover, Chatmeter also has the ability to analyze a brand’s social standing against similar businesses so they know how well they perform against the competition.
Accessible SEO Management Platform
To ensure that a business’ locations are on top of local listings, Chatmeter provides users with a platform where they can manage their local SEO. This allows them to measure their visibility in major search engines as well as in YellowPages and even in Yelp. This way, they can see at a glance how their branches are performing and conduct plans to make certain they stay at the top or to increase their rankings further.
Show MoreKnowing that companies have unique business-related demands, it is sensible that they steer clear of paying for an all-encompassing, ideal software system. Just the same, it is troublesome to find such application even among sought-after software products. The rational step to undertake is to take note of the different essential functions which merit careful thought like critical features, price plans, technical skill aptitude of staff members, company size, etc. After which, you must conduct the product research comprehensively. Have a look at some Chatmeter evaluations and look over each of the software products in your shortlist in detail. Such comprehensive product research guarantees you steer clear of mismatched apps and subscribe to the one that offers all the function your business requires.
Position of Chatmeter in our main categories:
Chatmeter is one of the top 100 Reputation Management Software products
If you are interested in Chatmeter it may also be beneficial to analyze other subcategories of Reputation Management Software gathered in our database of B2B software reviews.
There are trendy and widely used solutions in each software group. But are they essentially the best fit for your organization’s special wants? A trendy software product may have thousands of customers, but does it present what you need? For this reason, do not blindly shell out for popular systems. Read at least a few Chatmeter Reputation Management Software reviews and consider the elements that you want in the software such as the cost, main functionality, available integrations etc. Then, choose a few systems that fit your needs. Check out the free trials of these platforms, read online opinions, get information from the seller, and do your investigation thoroughly. This exhaustive research is sure to aid you select the best software application for your organization’s special requirements.
Chatmeter Pricing Plans:
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Chatmeter Pricing Plans:
Free Trial
Quote-based Plan
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Chatmeter’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
We realize that when you decide to get a Reputation Management Software it’s vital not only to find out how professionals evaluate it in their reviews, but also to find out whether the real users and companies that bought these solutions are indeed happy with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Chatmeter reviews across a broad array of social media sites. The information is then presented in an easy to understand way showing how many users had positive and negative experience with Chatmeter. With that information at hand you will be equipped to make an informed purchasing decision that you won’t regret.
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Chatmeter’s API can be employed to integrate with existing dashboards and to provide a single sign-on capability to all users.
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