Chatmeter Review
What is Chatmeter?
Chatmeter is a comprehensive local brand management application. The solution monitors the chatter around the brand on social networking sites as well as testimonials posted on review platforms. This allows them to rigorously monitor what is being said about them in order for them to promote positive outlook regarding the brand and to immediately address issues raised by less than happy customers.
With Chatmeter, businesses can also ensure that they stay on top of local listings. This enables them to attract more customers through their visibility and wide reach.
Plus, Chatmeter enables companies to keep an eye on their rivals. They can benchmark certain metrics to see how they compare for them to come up with strategies to leverage their business intelligence and raise their standing in the industry.
Show MoreOverview of Chatmeter Benefits
All-Around Reviews Monitor
With Chatmeter, businesses can easily access data regarding reviews from one comprehensive dashboard. Here they can find information such as where these testimonials are posted, who wrote them, and when so they can respond accordingly. On top of that, companies get instant notifications whenever a new testimonial is posted so they are able to review them immediately.
Furthermore, through Chatmeter’s review monitor, brands have the ability to compare themselves to their competitors, enabling them to learn what places industry leaders at the top of the game.
Automated Testimonial Builder
Chatmeter enables companies to create glowing reviews out of the sentiments they gather from their customers. The tool provides them with customizable email and SMS messages as well as landing pages. Businesses are also afforded the ability to ask for the opinions of happy customers through drip campaigns and surveys. Afterwards, they can mold these into reviews.
Reviews Moderation & Promotion
In the case that brands receive less than glowing reviews about their products or services, they can lead unhappy clients to the customer service support in order to turn around their negative experiences. Meanwhile, companies can also encourage their clientele with positive experiences to share them online on different platforms to promote an encouraging outlook towards the brand.
Accurate Local Listings
Chatmeter assists businesses in conducting a full audit of their locations to address inaccuracies if they exist. This way, they can automatically populate relevant information and spread them across different platforms to ensure that target audiences can find them through online local listings.
Social Media Mentions Analysis
People like to share their experiences with brands and businesses on their social media accounts. To be able to understand what goes on in customers’ minds, it is also important that companies gain a direct insight. That is why Chatmeter monitors social networking platforms for mentions and allow social media managers to join and turn the conversation around.
Moreover, Chatmeter also has the ability to analyze a brand’s social standing against similar businesses so they know how well they perform against the competition.
Accessible SEO Management Platform
To ensure that a business’ locations are on top of local listings, Chatmeter provides users with a platform where they can manage their local SEO. This allows them to measure their visibility in major search engines as well as in YellowPages and even in Yelp. This way, they can see at a glance how their branches are performing and conduct plans to make certain they stay at the top or to increase their rankings further.
Show MoreOverview of Chatmeter Features
- Review Monitoring
- Review Email Alerts
- Competitor Benchmarking
- Sentiment Analysis
- Custom Email & Text Messages
- Customizable Landing Pages
- Drip Campaigns & Surveys
- Testimonial Widgets
- Local Listings Management
- Local SEO Ranking Management
- Social Media Conversations Tracking
- Blog/Article Monitoring
- Performance Metrics
Chatmeter Position In Our Categories
Knowing that companies have specific business-related demands, it is reasonable that they abstain from adopting an all-encompassing, ideal software. Having said that, it would be almost impossible to discover such application even among sought-after software solutions. The clever step to do can be to make a list of the several significant functions that demand inspection including essential features, pricing, skill competence of the users, business size, etc. After which, you should follow through your research through and through. Have a look at these Chatmeter evaluations and explore the other applications in your shortlist in detail. Such comprehensive product investigation makes sure you keep away from unfit applications and subscribe to the one which provides all the tools your business requires.
Position of Chatmeter in our main categories:
TOP
100
Chatmeter is one of the top 100 Reputation Management Software products
If you are considering Chatmeter it may also be sensible to investigate other subcategories of Reputation Management Software listed in our base of SaaS software reviews.
Each company has its own characteristics, and may need a particular type of Reputation Management Software solution that will be fit for their business size, type of clients and staff and even specific niche they deal with. It's not wise to count on finding a perfect software that will work for each company regardless of their history is. It may be a good idea to read a few Chatmeter Reputation Management Software reviews first and even then you should remember what the service is supposed to do for your company and your workers. Do you need a simple and intuitive service with just basic functions? Will you really make use of the complex tools required by pros and large enterprises? Are there any particular tools that are especially useful for the industry you work in? If you ask yourself these questions it will be much easier to get a solid solution that will match your budget.
How Much Does Chatmeter Cost?
Chatmeter Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Chatmeter pricing details?
Chatmeter Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Chatmeter’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
User Satisfaction
Positive Social Media Mentions
4
Negative Social Media Mentions
0
We realize that when you make a decision to buy a Reputation Management Software it’s crucial not only to see how professionals score it in their reviews, but also to find out whether the real clients and businesses that bought these solutions are genuinely happy with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Chatmeter reviews across a broad array of social media sites. The information is then presented in a simple to understand way revealing how many people had positive and negative experience with Chatmeter. With that information at hand you will be ready to make an informed business choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Chatmeter?
Chatmeter’s API can be employed to integrate with existing dashboards and to provide a single sign-on capability to all users.
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