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ChurnSpotter Review
What is ChurnSpotter?
ChurnSpotter is an application that helps businesses retain their customers effectively by determining which customers exhibit early signs of abandonment and then provide users with the data they need to devise and implement optimal retention actions. The system solves a huge business problem, namely the user abandonment that happens in a number of businesses and that drives customer acquisition cost through the ceiling as their retention systems are failing miserably.
Show MoreOverview of ChurnSpotter Benefits
ChurnSpotter presents users with the following advantages:
- Automate data collection and analytics right off the bat.
- Instantly detect churn signals
- Provide users with actionable insights and reports that leads to effective planning and deploying methods of engagement to appease and retain at-risk customers
Overview of ChurnSpotter Features
- At-risk customer Spotter
- At-risk customers Listing
- One minute set-up
- Unique insights and live analytics
- Automatic Machine learning based
- Customer health status
- CRM integration (Mixpanel, Zapier…)
- Data source integration (Mixpanel, Stripe…)
- Export prediction in different format
- Online support including Data Science when needed
How Much Does ChurnSpotter Cost?
ChurnSpotter Pricing Plans:
Free Trial
Standard
$199/month
Professional
$399/month
What are ChurnSpotter pricing details?
ChurnSpotter Pricing Plans:
Free Trial
Standard
$199/month
Professional
$399/month
ChurnSpotter offers three product plans plus a 60-day free trial offer for customers who want to take the software for a test drive.
Standard – $199/month
- Less than 1000 active users
- At-risk users prediction
- Standard user health reports
- Working hours customer support
- No other fees
Professional – $399/month
- Less than 10,000 active users
- At-risk users prediction
- Enhanced user health reports
- Extended support
Enterprise – Contact ChurnSpotter for pricing details
- More than 10,000 active users
- At-risk users prediction
- Enhanced user health reports
- Full support
- Mixpanel tuning support
User Satisfaction
Positive Social Media Mentions
22
Negative Social Media Mentions
2
We realize that when you choose to purchase a Business Intelligence Software it’s vital not only to see how experts rank it in their reviews, but also to find out whether the real users and enterprises that bought this software are actually content with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ChurnSpotter reviews across a broad range of social media sites. The data is then featured in an easy to digest way indicating how many users had positive and negative experience with ChurnSpotter. With that information at your disposal you should be ready to make an informed business decision that you won’t regret.
Video
Technical details
Devices Supported
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- China
- Germany
- India
- Japan
Pricing Model
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for ChurnSpotter?
ChurnSpotter supports integrations with the following business systems and applications:
- Mixpanel
- Stripe
- Heap
- KISSmetrics
- Salesforce
- Slack
- Zapier
- Intercom
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