Cien Review
What is Cien?
Cien is a mobile app that is powered by an innovative AI engine. It is created to help you measure sales performance and identify areas where your team can excel and achieve excellent sales results. Cien greatly boosts the sales productivity of your team, acting like a FitBit for your sales team and giving them insights and advice to drive and encourage customers to perform the desired sales behavior.
Designed mainly for SaaS or subscription based services companies, Cien makes it easy for users to achieve significant ROI, even by as much as 1,000% by integrating ROI calculation right into the app. Cien makes the calculations based on the on gross margins of your products and measures indicators that matter. The app also tracks your ROI milestones to ensure that you are always on the right path.
Show MoreOverview of Cien Benefits
Cien is a mobile app that is built on 30 years of combined experience in the SaaS industry, created to help SaaS companies address familiar problems that come with selling software or technology service. Clearly, it is not a product optimized for other industries but developers have stated that they plan to improve Cien in the future and roll out a version that can cater to varying indusrties and their respective requirements.
Among the most notable benefits Cien brings to the table is mobility and flexibility. As a mobile-based application, Cien does not require users to undergo intensive training to get fully familiar with the product. It is an intuitive platform. That said, Cien has a customer success team ready to provide you with assistance and guidance to help you get started. The best thing about their support team is that they won’t stop until you start receiving value from your investment.
Fueled by a robust artificial intelligence (AI) engine, Cien is designed not only to analyze data, but dissect tons of information and discover patterns that allows it to make projections and forecasts that are nearly precise. With Cien, you have the data and the details you need to empower your sales team and significantly improve their sales performance.
Cien’s powerful AI engine takes into the equation intagible factors on top of the standard KPIs. Unlike most CRMs today, Cien also measures team mood, product knowledge, work ethic, closing ability and season.
Show MoreOverview of Cien Features
- Sales Performance Review
- Sales Analytics
- Sales AI
- Sales Automation and Attribution
- Automatic Forecasting
- Daily Pulse
- Team Sentiment Analysis
- Productivity Metrics
- ROI Tracking
- Individual Feedback
- Customization
What Problems Will Cien Solve?
Scenario 1 – How do I stop the decline of sales productivity?
As sales organizations grow, their overall productivity per sales rep declines. Cien was built on the premise that when building a sales organization, you can hire the most motivated people in the world but it won’t scale. It’s as if if there’s a law of decreasing returns when it building sales organizations. Cien’s Mentor feature detects potential problems, recommends next actions and gives sales teams a set of recommended actions and best practices to follow to keep sales productivity high.
Scenario 2 – How should I compensate sales people?
Sales organizations often don’t know what is contributing to a completed sale. Is it the quality of leads from marketing, the promptitude of the inside sales rep, the closing ability of an account executive, or simply the sales territory where the customer is located? With Cien’s Sales Value Chain feature, sales leaders can accurately measure the relative contribution of each chain in the sales value chain and compensate the right person in the sales team for the right reason.
Scenario 3 – How should I allocate and plan my sales and marketing budget?
When it comes to planning budgets and headcount, it can be difficult for sales leaders to understand the revenue impact of spending more money on marketing, or hiring an additional inside sales professional or an additional account executive. Cien’s budget allocation tool provides sales professionals with the ability to stop making budgeting and hiring decisions based on gut feel or rules of thumb. It applies data science based on a company’s historical and predicted metrics to automatically recommend the optimal allocation of resources.
Cien Position In Our Categories
Since businesses have their own business-related needs, it is rational they abstain from buying an all-encompassing, ideal system. At any rate, it is troublesome to try to find such application even among recognizable software solutions. The efficient step to do would be to write down the different vital factors that need careful thought such as key features, price plans, technical skill ability of staff members, organizational size, etc. Next, you should follow through the research thoroughly. Go over these Cien evaluations and explore each of the applications in your list more closely. Such all-encompassing research makes sure you avoid ill-fitting apps and pay for the one which provides all the features your business requires.
Position of Cien in our main categories:
TOP
500
Cien is one of the top 500 Business Intelligence Software products
TOP
500
Cien is one of the 500 Sales Tools products
If you are interested in Cien it could also be sensible to check out other subcategories of Sales Tools listed in our database of SaaS software reviews.
There are trendy and widely used solutions in each software group. But are they necessarily the best fit for your enterprise’s specific requirements? A popular software application may have thousands of subscribers, but does it provide what you require? For this reason, do not blindly spend on popular systems. Read at least a few Cien Sales Tools reviews and mull over the elements that you desire in the software such as the price, main features, available integrations etc. Then, select a few apps that fit your needs. Check out the free trials of these apps, read online comments, get information from the seller, and do your homework meticulously. This exhaustive homework is certain to help you choose the best software platform for your company’s unique needs.
How Much Does Cien Cost?
Cien Pricing Plans:
Free Trial
Cien
$49/user/month
What are Cien pricing details?
Cien Pricing Plans:
Free Trial
Cien
$49/user/month
Cien offers a single enterprise pricing plan for all customers, to be covered either monthly or annually. Here are the details:
Cien – $49/user/month or $49/user/month (annual billing)
- License for all authorized Users to access the Cien App
- Customer Success process, including meetings and training material
- Free email and phone help support during business hours (8-4 EST)
User Satisfaction
Positive Social Media Mentions
105
Negative Social Media Mentions
3
We realize that when you decide to get a Sales Tools it’s crucial not only to see how professionals evaluate it in their reviews, but also to check if the real people and businesses that bought it are indeed content with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Cien reviews across a wide array of social media sites. The information is then featured in a simple to digest format showing how many clients had positive and negative experience with Cien. With that information at hand you should be ready to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- Dutch
- Polish
- Turkish
- Swedish
Pricing Model
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Cien?
Cien integrates with Salesforce.com and all of its sales cloud ecosystem partners.
Cien
is waiting for
your first review.
Write your own review of this product
ADD A REVIEWMore reviews from 0 actual users:
Join a community of 7,369 SaaS experts
Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.
Sign in with LinkedIn
Why we require LinkedIn?
- Show the community that you're an actual user.
- We will only show your name and profile image in your review.
- You can still post your review anonymously.
OR
Sign in with company emailSign in with company email
Popular Cien Alternatives
Top Competitors To Cien By Price
Product name:
Price:
Trending Sales Tools Reviews
Cien Comparisons
Product name:
Page last modified
Did you find this review useful?
Yes
No
Thank you for your feedback
How can we make this page better?
Unsure about this software?
FIND ALTERNATIVES
Why is FinancesOnline free?