Cien Review
What is Cien?
Cien is a mobile app that is powered by an innovative AI engine. It is created to help you measure sales performance and identify areas where your team can excel and achieve excellent sales results. Cien greatly boosts the sales productivity of your team, acting like a FitBit for your sales team and giving them insights and advice to drive and encourage customers to perform the desired sales behavior.
Designed mainly for SaaS or subscription based services companies, Cien makes it easy for users to achieve significant ROI, even by as much as 1,000% by integrating ROI calculation right into the app. Cien makes the calculations based on the on gross margins of your products and measures indicators that matter. The app also tracks your ROI milestones to ensure that you are always on the right path.
Show MoreOverview of Cien Benefits
Cien is a mobile app that is built on 30 years of combined experience in the SaaS industry, created to help SaaS companies address familiar problems that come with selling software or technology service. Clearly, it is not a product optimized for other industries but developers have stated that they plan to improve Cien in the future and roll out a version that can cater to varying indusrties and their respective requirements.
Among the most notable benefits Cien brings to the table is mobility and flexibility. As a mobile-based application, Cien does not require users to undergo intensive training to get fully familiar with the product. It is an intuitive platform. That said, Cien has a customer success team ready to provide you with assistance and guidance to help you get started. The best thing about their support team is that they won’t stop until you start receiving value from your investment.
Fueled by a robust artificial intelligence (AI) engine, Cien is designed not only to analyze data, but dissect tons of information and discover patterns that allows it to make projections and forecasts that are nearly precise. With Cien, you have the data and the details you need to empower your sales team and significantly improve their sales performance.
Cien’s powerful AI engine takes into the equation intagible factors on top of the standard KPIs. Unlike most CRMs today, Cien also measures team mood, product knowledge, work ethic, closing ability and season.
Show MoreOverview of Cien Features
- Sales Performance Review
- Sales Analytics
- Sales AI
- Sales Automation and Attribution
- Automatic Forecasting
- Daily Pulse
- Team Sentiment Analysis
- Productivity Metrics
- ROI Tracking
- Individual Feedback
- Customization
What Problems Will Cien Solve?
Scenario 1 – How do I stop the decline of sales productivity?
As sales organizations grow, their overall productivity per sales rep declines. Cien was built on the premise that when building a sales organization, you can hire the most motivated people in the world but it won’t scale. It’s as if if there’s a law of decreasing returns when it building sales organizations. Cien’s Mentor feature detects potential problems, recommends next actions and gives sales teams a set of recommended actions and best practices to follow to keep sales productivity high.
Scenario 2 – How should I compensate sales people?
Sales organizations often don’t know what is contributing to a completed sale. Is it the quality of leads from marketing, the promptitude of the inside sales rep, the closing ability of an account executive, or simply the sales territory where the customer is located? With Cien’s Sales Value Chain feature, sales leaders can accurately measure the relative contribution of each chain in the sales value chain and compensate the right person in the sales team for the right reason.
Scenario 3 – How should I allocate and plan my sales and marketing budget?
When it comes to planning budgets and headcount, it can be difficult for sales leaders to understand the revenue impact of spending more money on marketing, or hiring an additional inside sales professional or an additional account executive. Cien’s budget allocation tool provides sales professionals with the ability to stop making budgeting and hiring decisions based on gut feel or rules of thumb. It applies data science based on a company’s historical and predicted metrics to automatically recommend the optimal allocation of resources.
Cien Position In Our Categories
Knowing that companies have distinctive business demands, it is reasonable that they abstain from paying for a one-size-fits-all, “perfect” software system. However, it would be almost impossible to try to come across such an app even among widely used software solutions. The best thing to do should be to jot down the various vital aspects which call for a inspection like essential features, costing, technical skill aptitude of staff members, organizational size, etc. Then, you should follow through the research fully. Have a look at some of these Cien review articles and explore the other software products in your shortlist in detail. Such well-rounded research ensure you circumvent unfit software products and select the one which meets all the benefits your business requires.
Position of Cien in our main categories:
TOP
500
Cien is one of the top 500 Business Intelligence Software products
TOP
500
Cien is one of the 500 Sales Tools products
If you are considering Cien it could also be beneficial to investigate other subcategories of Sales Tools gathered in our database of B2B software reviews.
Since each organization has particular business wants, it is prudent for them to abstain from searching for a one-size-fits-all ideal software system. Needless to say, it would be useless to try to find such a platform even among market-leading software platforms. The intelligent thing to do would be to list the various vital elements that require consideration such as key features, finances, skill levels of employees, company size etc. Then, you should do your groundwork thoroughly. Read some Cien Sales Tools reviews and check out each of the other systems in your shortlist in detail. Such exhaustive homework can make sure you reject ill-fitting platforms and select the solution that presents all the elements you require for business success.
How Much Does Cien Cost?
Cien Pricing Plans:
Free Trial
Cien
$49/user/month
What are Cien pricing details?
Cien Pricing Plans:
Free Trial
Cien
$49/user/month
Cien offers a single enterprise pricing plan for all customers, to be covered either monthly or annually. Here are the details:
Cien – $49/user/month or $49/user/month (annual billing)
- License for all authorized Users to access the Cien App
- Customer Success process, including meetings and training material
- Free email and phone help support during business hours (8-4 EST)
User Satisfaction
Positive Social Media Mentions
105
Negative Social Media Mentions
3
We are aware that when you make a decision to get a Sales Tools it’s vital not only to see how professionals score it in their reviews, but also to discover whether the actual people and companies that use this software are genuinely happy with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Cien reviews across a broad array of social media sites. The data is then featured in a simple to understand form showing how many clients had positive and negative experience with Cien. With that information at hand you will be equipped to make an informed business decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- Dutch
- Polish
- Turkish
- Swedish
Pricing Model
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Cien?
Cien integrates with Salesforce.com and all of its sales cloud ecosystem partners.
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