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What is Chorus?

Chorus is a definitive conversation intelligence platform built to help sales managers, customer success teams and marketing teams transcribe, store, and analyze business conversations. It is a compelling change-agent engineered to enhance effectiveness and efficiencies, enabling managers to make sales rep successful. The platform empowers businesses to discern moments influencing their sales outcomes, and it can be implemented to streamline real-time sales coaching and collaboration.

Chorus makes it easy for a business to implement data-driven and customer-centric models and replicate what works for the customers and the business itself. The solution makes communication and conversations effective, and integrates that collective learning to the organization to drive the performance of sales and revenues teams. Chorus is simply designed to help organizations take advantage of the insights derived from their discussions with customers.

Overview of Chorus Benefits

There is no denying; conversations are the heartbeat of any organization and its customer relationships. For this reason, any forward-thinking business must come up with ways to capture and store the countless conversations it makes every day.

Traditionally, many businesses have turned to CRM systems to capture data from customer-facing calls. However, these systems only capture a meager 5% of the information, and that is where Chorus comes in. The solution makes a significant difference for business and delivers the following benefits:

Enhance visibility

Chorus is designed to gather all information disseminated via customer facing calls in real-time. The solution records, manages, and transcribes calls while highlighting the key moments during these conversations. It functions as a central repository of critical data that can be used by sales teams to drive deeper learning, derive advanced insights, and expand training capabilities. Strategically also, it enhances visibility into your business’ most critical asset and enables teams to streamline communications, monitor timelines, and organize faster.

Increased team productivity

Chorus is also renowned at increasing team performance. The solution’s proprietary algorithms allow you to derive AI-powered insights that can be put to action to aid customer relationships and increase productivity. The AI captures, summarizes, and transcribes call notes into the existing CRM system, allowing employees to focus on building relationships.  In addition, they deliver smart summaries that make it a breeze to pinpoint new CRM opportunities with unprecedented visibility.

Better team collaboration

By capturing and analyzing every customer meeting and sales call, Chorus’ conversation cloud makes it easy for everyone in your organization to collaborate more closely.  It enables all employees to become more data-driven and customer-centric while maintaining organizational alignment at speed.

Overview of Chorus Features

  • Call sharing
  • Distributed call recording
  • Recording bookmarking
  • Instant retrieval
  • Event triggered recording
  • Scheduled recording
  • Video call recording
  • On-demand recording
  • File transfer
  • Archiving

Chorus Position In Our Categories

Position of Chorus in our main categories:


Chorus is one of the top 200 Sales Softwareproducts


Chorus is one of the 200
Sales Software products

If you are considering Chorus it might also be sensible to check out other subcategories of Best Sales Software listed in our base of B2B software reviews.Contact Management Software, Sales Management Software, POS Software

Every company has different requirements and requires a system that can be personalized for their size, kind of workers and clients, and the particular industry they are in. For these reasons, no system can proffer perfect tools out-of-the-box. When you try to find a software app, first be sure what you require it for. Read some Chorus reviews and ask yourself do you want basic tools or do you need sophisticated tools? Are there any industry-specific functionalities that you are searching for? Find the answers to these queries to help your search. There are lots of factors that you need to consider and these include your budget, specific business wants, your organization size, integration requirements etc. Take your time, check out a few free trials, and finally choose the system that provides all that you want to improve your organization effectiveness and productivity.

How Much Does Chorus Cost?

Chorus Pricing Plans:
Free trial
Quote Based Plan
Contact Vendor

Chorus doesn’t reveal its enterprise pricing details to the public. Contact the vendor for a custom price quote.

User Satisfaction

We realize that when you make a decision to buy Sales Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Chorus reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Chorus. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.






Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Medium Business
  • Cloud Hosted

What are Chorus pricing details?

Chorus Pricing Plans:
Free trial
Quote Based Plan
Contact Vendor

Chorus doesn’t reveal its enterprise pricing details to the public. Contact the vendor for a custom price quote.

What integrations are available for Chorus?

Chorus integrates with the following applications:

  • Google Suite
  • Salesforce
  • Outlook 365
  • Slack
  • Five9
  • Outreach
  • SalesLoft
  • RingCentral
  • Zoom
  • Google Meet
  • GoToMeeting
  • BlueJeans
  • WebEx
  • Clearslide
  • UberConfrence

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