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CircleLoop Review

CircleLoop
Our score: 8.0 User satisfaction: 100%

What is CircleLoop?

CircleLoop is a cloud-based business telephony system that offers freedom from messy telephone systems. The solution also removes the need for clunky hardware, complex installations, inflexible contracts, and expensive setup fees.

With CircleLoop, you can conduct business over a phone line through your PC or Mac or even your iOS or Android mobile device. All you need is to download the solution’s dedicated application for your preferred electronic gadget. You can setup and manage everything regarding the software on your own and everything is provisioned instantly. As such, you do not need to wait for engineers for site visits.

Moreover, CircleLoop provides businesses with a simple yet powerful anywhere phone system. Because of its mobility, users can make and receive calls through their business numbers wherever they are. On top of that, they also have the freedom to manage their system features and settings in real-time, regardless of their current locations.

Furthermore, CircleLoop has a competitive price point. At a starting point of £5.00, you have access to powerful features such as analytics, call recording, voicemail to text, conference calling, and integrations. In a nutshell, the solution offers you greater flexibility, increased productivity, enhanced collaboration, and added cost savings.

Overview of CircleLoop Benefits

Anywhere Business Telephony

With CircleLoop, you can finally say goodbye to multiple business landlines and business mobiles. That is because the solution unifies all communications in one powerful platform. You can even take use it on your preferred devices—Windows or Mac, desktops or laptops, Android or iOS, smartphones or tablets.

Completely Flexible Solution

CircleLoop provides you with the flexibility you need and want from a business telephone system. The solution enables you to manage your team, contact numbers, and system preferences down to the littlest detail. With this expansive configurability, you can tailor the software to your every need.

Ambulatory Productivity

In case you or your employees are not on your desks or do not have a working internet connection, CircleLoop provides you with call notifications through various means. When you receive voicemails, the software translates it to text and sends it to you as an SMS notification. This way, you can be productive wherever you go.

Collaborative Platform

You can create a team number that anyone can receive calls from with the help of CircleLoop. This allows you to bring your team together and ensures that no customer call falls through the cracks. Other than that, you can make certain that when a customer calls, somebody is always ready to answer.

Clean Working Environment

With CircleLoop, you no longer need clunky telephones on your desk. Instead, you can utilize slip and modern headset with the software that does not take up a lot of space in your working area.

Integrated Workplace

CircleLoop allows you to connect your existing applications with it. These include Capsule, Slack, and HipChat, which you may already use in communicating with your customers. By integrating them with your modern telephony, you can consolidate your client communications.

Overview of CircleLoop Features

  • UK Numbers
  • Unlimited UK Calls
  • International Numbers
  • International Calls
  • Backup Number
  • Team Numbers
  • Telephone Numbers Management
  • Personalized Voicemail
  • Voicemail to Text
  • Team Voicemail
  • Call Transfer & Forwarding
  • Conference Calls
  • Team Activity Feed
  • Hardware Support
  • Business Hours Setting
  • Caller Menus & Greetings
  • Team Greetings
  • Contact Management
  • Shared Contacts
  • User Management
  • Subscriptions & Payments
  • Mobile Apps
  • Device Sync
  • Integrations
  • Call Recording
  • Analytics & Reports

What Problems Will CircleLoop Solve?

Remote Workers

The way business works today is fundamentally different to the way it worked in the 1990s. Back then, companies relied on basic phone systems that cannot support today’s remote workers, especially when they are widely dispersed and on the desk at different times of the day. CircleLoop’s technology fully empowers the digital age’s anywhere worker with a comprehensive business phone system that they can take with them wherever they go. Other than that, the software provides system admins with real-time analytics reporting and call recordings to help monitor employee activity and performance.

Unified Communications

A unified ecosystem of software can lead to better cost management, process improvement, and data control. That is why business owners have been seeking solutions that can aid them in consolidating their applications. With CircleLoop’s powerful integrations, they can reduce their expenses, improve their customer service, and enhance the experience they offer. The solution’s inbound caller recognition and call logging assist them in that.

Furthermore, CircleLoop helps companies in complying with GDPR standards, as they can offer a complete view of customer contact data and no longer store them on employee personal devices.

Tommy Two-Phones

Numerous UK businesses continue to provision individual landlines and business phones to their staff. This comes with unmitigated cost increases and unnecessary hassle. Because of that, many of their employees have to carry with them two phones—the other being their personal mobile. CircleLoop abstracts the need for workers to carry two phones. Instead, the solution enables them to conduct their business landline and business mobile communications in one place, for a single price, with no additional handset or contract cost implications.

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

CircleLoop Position In Our Categories

Because companies have particular business-related requirements, it is only rational they avoid going for a one-size-fits-all, ”best” software system. Having said that, it would be futile to stumble on such an app even among recognizable software solutions. The efficient thing to undertake can be to write down the various vital aspects that require investigation such as essential features, costing, technical skill ability of the employees, company size, etc. Thereafter, you should conduct the product research to a full extent. Go over some CircleLoop reviews and look into the other software products in your shortlist more closely. Such detailed research ensure you drop mismatched applications and buy the system that delivers all the features you require company requires.

Position of CircleLoop in our main categories:

TOP 200

CircleLoop is one of the top 200 Communications Software products

If you are interested in CircleLoop it could also be a good idea to investigate other subcategories of Communications Software collected in our database of B2B software reviews.

Companies have unique needs and requirements and no software solution can be just right in such a situation. It is useless to try to find a perfect out-of-the-box software app that fulfills all your business wants. The intelligent thing to do would be to customize the application for your specific wants, employee skill levels, finances, and other elements. For these reasons, do not hasten and pay for well-publicized popular applications. Though these may be widely used, they may not be the ideal fit for your specific wants. Do your research, check out each short-listed system in detail, read a few CircleLoop Communications Software reviews, speak to the seller for clarifications, and finally select the app that presents what you require.

How Much Does CircleLoop Cost?

CircleLoop Pricing Plans:

Free Trial

Pay As You Go

£5.00/user/month

Unlimited

£15.00/user/month

CircleLoop has two simple enterprise pricing plans. Each package includes access to all software features. They are listed below to help you decide on the one that suits your needs best. A free 7-day trial is also available for you to assess the application.

Pay As You Go – £5.00/user/month

  • 1 UK Number
  • All CircleLoop Features
  • Unlimited Inbound Calls
  • UK Outbound Calls from 3p/minute
  • SMS at 3p each

Unlimited – £15.00/user/month

  • 1 UK Number
  • All CircleLoop Features
  • Unlimited Inbound Calls
  • Unlimited Outbound Calls to UK, US, Ireland
  • International Calls from 3p/minute
  • 500 SMS

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 0

We realize that when you make a decision to buy Communications Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and CircleLoop reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with CircleLoop. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac

Deployment

  • On Premise

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are CircleLoop pricing details?

CircleLoop Pricing Plans:

Free Trial

Pay As You Go

£5.00/user/month

Unlimited

£15.00/user/month

CircleLoop has two simple enterprise pricing plans. Each package includes access to all software features. They are listed below to help you decide on the one that suits your needs best. A free 7-day trial is also available for you to assess the application.

Pay As You Go – £5.00/user/month

  • 1 UK Number
  • All CircleLoop Features
  • Unlimited Inbound Calls
  • UK Outbound Calls from 3p/minute
  • SMS at 3p each

Unlimited – £15.00/user/month

  • 1 UK Number
  • All CircleLoop Features
  • Unlimited Inbound Calls
  • Unlimited Outbound Calls to UK, US, Ireland
  • International Calls from 3p/minute
  • 500 SMS

What integrations are available for CircleLoop?

CircleLoop supports seamless integration with the following third-party solutions:

  • Capsule CRM
  • Pipedrive
  • Hubspot
  • Slack
  • HipChat

CircleLoop is also working on rolling out new integrations this 2018 for:

  • Zoho
  • Salesforce
  • Intercom
  • Insightly
  • Accelo

CircleLoop has a Chrome extension as well. To receive news and more information regarding bi-directional connections with supported applications, sign up for updates on the website.

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Reviewed By Jenny Chang
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