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8×8 VoIP Phone Service REVIEW

Communications Software

1 user review
USER SATISFACTION 91%
OUR SCORE 9.3

What is 8×8 VoIP Phone Service?

Cloud-hosted VoIP business phone service platform 8×8 helps you serve your customers better with mobile, flexible solutions so you can do business anywhere, anytime.

Aside from providing easy-to-use hosted VoIP business phone service, it also gives you cloud-based call center software to unified communications, incredibly advanced and less expensive than traditional solutions. This product is used by companies in varied industries such as healthcare, insurance, finance, construction, and transportation, as well as organizations with multiple office locations.

With a flexible pricing scheme and easy configuration, 8×8 VoIP will allow you to run a well-organized virtual office, be it from your desktop or mobile device. Rich features include recording, call forwarding, extension dialing, hosted PBX, ring groups, directory assistance, and much more. It integrates with a large number of popular business systems and applications, charges flexibly and per user basis, and gives you access to an experienced team of tech professionals ready to answer questions at any moment.

Overview of 8×8 VoIP Phone Service Benefits

Alongside hosting PBX and using it as a traditional call center, 8×8’s hosted VoIP phone service will allow you to organize and hold video meetings and web conferences, and support instant messaging both in and out of the company. As it is hosted in cloud, there are no expensive installations and complex learning curves – once set up, the system can be used immediately.

8×8 VoIP is in fact an all-in-one customer support product, due the fact that it also supports voicemail, and delivers local and long distance service for remote teams. Once you start governing all communications from a single platform, you automatically save 50% of your money and time per month.

Thanks to the platform’s feature loaded IP phones, your service also becomes more professional and reliable, and bring more customers to your door. You will always be there for your customers and partners, as you can reroute calls on mobile devices, and attend issues when not in office. For the record, 8×8 VoIP uses a feature called Mobile Softphone to perform impeccably on any type of device.

Use 8×8’s Automated Attendant to easily set up your 8×8 phone system to answer and route calls automatically. Music holds, auto attendant, extension dialing, and directory assistance are only some of the advanced phone system features, while the user will also have access to a number of mobility functionalities, business extras such as unlimited calling. 3-way, calling and forwarding, and collaboration and management tools to help keep remote teams on the same page.

Overview of 8×8 VoIP Phone Service Features

Phone System
  • Auto Attendant
  • Extension Dialing
  • Hosted PBX
  • Music on Hold
  • Ring Groups
  • Directory Assistance
  • Number Porting
Mobility
  • Virtual Office Mobile for iPhone
  • Virtual Office Mobile for Android
  • Softphone
Business Features
  • Unlimited Calling
  • 3-Way Calling
  • Business SMS
  • Call Forwarding
  • Conference Bridge
  • Caller ID
  • Caller ID Blocking
  • Call Waiting
  • Call Transfers
  • Call Park
  • Direct Phone Number
  • Do Not Disturb
  • Group Intercom Paging
  • Internet Fax
  • Voicemail
  • Voicemail to Email
Collaboration Features
  • Instant Messaging
  • Presence
  • Conference Bridge
  • Virtual Office Call Recording
  • Online Meetings
  • Contacts Integration
Easy Online Management
  • Online Administration
  • Virtual Office Online
  • Virtual Office Desktop

8×8 VoIP Phone Service Position In Our Categories

Position of 8×8 VoIP Phone Service in our main categories:

3

8×8 VoIP Phone Service is one of the top 3 Communications Softwareproducts

3

8×8 VoIP Phone Service is one of the 3
Communications Software products


8×8 VoIP Phone Service is also listed in the following subcategories:

Category:Position:Category:Position:
VoIP Software#2 Web Conferencing Software#1
Category:Position:
VoIP Software#2
Web Conferencing Software#1

Each organization has different wants and needs a system that can be personalized for their size, type of employees and clients, and the specific industry they are in. For these reasons, no platform can proffer perfect tools off-the-shelf. When you search a software system, first be sure what you need it for. Read some 8×8 VoIP Phone Service reviews and ask yourself do you desire basic tools or do you want advanced functionality? Are there any industry-specific functionalities that you are seeking? Get the answers to these queries to help your search. There are plenty of elements that you need to consider and these include your finances, specific business needs, your company size, integration requirements etc. Take your time, check out a few free trials, and finally choose the platform that presents all that you require to enhance your firm effectiveness and productivity.

How Much Does 8×8 VoIP Phone Service Cost?

8×8 VoIP Phone Service Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

8×8 hosted VoIP phone service is a quote-priced system, meaning that each client receives an individual enterprise pricing package tailored to his needs. Contact the company for more details and ask for your quote.

User Satisfaction

We realize that when you make a decision to buy Communications Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and 8×8 VoIP Phone Service reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with 8×8 VoIP Phone Service. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

16

NEGATIVE SOCIAL MENTIONS

1

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted
  • On Premise

What Support Does This Vendor Offer?

  • PHONE
  • LIVE SUPPORT

8×8 VoIP Phone Service User Reviews


Anonymous Reviewer 4 months ago
Verified
user


What are 8×8 VoIP Phone Service pricing details?

8×8 VoIP Phone Service Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

8×8 hosted VoIP phone service is a quote-priced system, meaning that each client receives an individual enterprise pricing package tailored to his needs. Contact the company for more details and ask for your quote.

What integrations are available for 8×8 VoIP Phone Service?

8×8 hosted VoIP phone service supports the following integrations:

  • eAgent
  • ACT! by Sage
  • NetSuite
  • Outlook and Skype for Business
  • Salesforce
  • Zendesk
  • com
  • SugarCRM
  • 8×8 Web Dialer

User reviews


1 Review

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Published 4 months ago
Verified
user
They offer a lot of features, including both extensions and individuals lines, an auto attendant, physical phones, computer apps, and phone apps. They also have a meeting...



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