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CondoCommunities Review

CondoCommunities
Our score: 8.2 User satisfaction: N/A

What is CondoCommunities?

CondoCommunities is a practical and easy to use property management software solution designed to streamline and innovate the operations of condominiums and homeowners’ associations (HOAs). It is developed by a Canadian-based technology software company that has been providing easy-to-use and innovative community websites, condominium web portals, management tools for property management companies around the world.

CondoCommunities is built with comprehensive features and tools that are classified into three categories: communication, front desk/security, and operations. Its communication features provide users with the capability to reach out to residents through a resident portal or email, save building documents online, track communications related to service requests, and gather feedback from residents using electronic surveys and polls.

Meanwhile, the front desk/security features included in the software make it easy to collect resident and owner information. Because of this, residents and owners are quickly notified during emergency situations. In addition, the software can keep records of all activities that have happened within the building. There is a feature that allows the creation of visitor parking permits of various types. Last but not least, CondoCommunities offers purchase order management, supplier registration, and accounting features that enable users to smoothly run the operations of their condominiums and properties.

Overview of CondoCommunities Benefits

Communicate Online

Communication is one of the key features built on CondoCommunities. The condominium and property management solution makes sure that condominium owners, property managers, and boards are able to seamlessly interact and engage with their residents. Also, this allows residents to send any important information to owners and managers such as service requests, feedback, and suggestions.

Keep Residents Updated

CondoCommunities delivers a communication feature which allows users to send important notices and announcements to residents as well as have them access newsletters online. These notices, announcements, and newsletters can be delivered through email or via the software’s modern resident portal. With such feature, residents will always be updated on any matter of concern.

Manage And Track Events Using Community Calendar

The property management software has a community calendar where users can post any event that will take place within their condominium or property. Residents can easily access these events and their schedules, making them active participants and keeping the condominium community vibrant.

Simplify Submission Of Service Requests 

CondoCommunities also simplifies how residents send service requests. If they want to submit a request for maintenance task and other services, the software enables them to do that online. Once they send a request, it automatically captures whatever issues they are raising and keeps a record of them. All communications related to their request are also stored online.

Document Vault

The software offers a document vault that provides an unlimited storage space. Here, important building documents can be uploaded and saved like by-laws and minutes of board meetings. Residents then will be able to download such documents anytime and anywhere.

Incident Reporting And Tracking

CondoCommunities includes features that automate the tasks being performed by front desk staff and ensure the condominiums and properties are safe and secure. For example, it permits residents to directly reach out to the property management and report incidents that have happened or have been happening in the building. All incident reports submitted by residents are organized in one place for convenient access.

Maintain Security With Activity Logs

Aside from its incident tracking feature, CondoCommnities has the capability to keep detailed records of activities that occurred in the building or condominium. Users have the option to specify how they want these activities to be recorded in the system. They can record activity logs on a daily, monthly, or yearly basis.

Track Packages And Deliveries

The software comes with a package tracking feature. With this feature, users will be able to record and monitor packages and deliveries that are arriving at the front desk or concierge. When a package arrives, they can send an email notification to the resident who supposed to get the package.

Create Visitor Parking Permits

With CondoCommunities, both front desk staff and residents can create different types of visitor parking permits. This security feature helps owners and residents protect their properties from unwanted guests or unauthorized parkers, making their condominium and community more safe and secure.

Purchase Order Management Module

Achieving operational efficiency is another key feature offered by CondoCommunities. Through the aid of its purchase order management module, users will be able to place purchase orders that are assigned and routed to suppliers and contractors quickly. When suppliers or contractors accept or reject the purchase orders, users are notified immediately.

Meet Accounting Needs Through Integration

Summing it up, CondoCommunities meets the accounting needs of condominium and property owners and staff. This is because it can be integrated with QuickBooks, which is a popular and widely used accounting program. Thus, it allows users to automatically pull in financial data from QuickBooks or directly access data from CondoCommunities within QuickBooks, establishing a two-way communication. They can conveniently access the account balances of their residents and execute queries.

Overview of CondoCommunities Features

  • Communication
  • Notices, Announcements, and  Newsletters
  • Events
  • Service Requests
  • Document Vault
  • Buildings’ Classified Section
  • Amenity Bookings
  • Surveys/Polls
  • Suggestion Box
  • Board Approvals
  • Front Desk/Security
  • Incident Reporting
  • Activity Logs
  • Resident Registry
  • Package Tracking
  • Visitor Parking
  • Operations
  • Purchase Order Management Module
  • Supplier/Trades Registry
  • Accounting

CondoCommunities Position In Our Categories

Since businesses have distinct business requirements, it is only sensible they steer clear of getting a one-size-fits-all, ”best” solution. Needless to say, it is hard to come across such a software product even among popular software products. The logical step to do is to spell out the various main factors which merit research including critical features, pricing, technical skill aptitude of the users, organizational size, etc. Then, you should perform your research fully. Have a look at these CondoCommunities analyses and explore each of the solutions in your list more closely. Such detailed product research can make sure you avoid mismatched applications and pay for the system which meets all the aspects your company requires to achieve growth.

Position of CondoCommunities in our main categories:

TOP 50

CondoCommunities is one of the top 50 Property Management Software products

If you are interested in CondoCommunities it might also be a good idea to check out other subcategories of Property Management Software collected in our database of SaaS software reviews.

Enterprises have diverse needs and requirements and no software solution can be ideal in such a scenario. It is useless to try to find an ideal off-the-shelf software system that fulfills all your business requirements. The wise thing to do would be to modify the solution for your unique needs, staff member skill levels, finances, and other elements. For these reasons, do not rush and invest in well-publicized popular solutions. Though these may be widely used, they may not be the ideal fit for your particular needs. Do your research, look into each short-listed application in detail, read a few CondoCommunities Property Management Software reviews, contact the vendor for explanations, and finally select the application that provides what you need.

How Much Does CondoCommunities Cost?

CondoCommunities Pricing Plans:

Free Trial

Starter

Free

Essentials

$50/building/mo.

Premier Plus

$79/building/mo.

Alongside its free pricing package, CondoCommunities offers two SMB and enterprise pricing packages for all users to choose from. The pricing of the packages varies depending on the number of buildings you have and the features you want to include. Give the details a look, and select the best package for your organization:

Starter

  • $0/building/mo.
  • No Setup Fees
  • Limited Users
  • Limited Support
  • Features Included:
    • Resident Registry
    • Resident Portal/ Public Website
    • News, Announcements, Newsletters
    • Document Vault
    • Suggestion Box

Essentials

  • $50/building/mo.
  • No Setup Fees
  • Unlimited Users
  • Free Support
  • Features Included:
    • Resident Registry
    • Resident Portal/ Public Website
    • News, Announcements, Newsletters
    • Document Vault
    • Suggestion Box
    • Surveys/Polls
    • Events
    • Classifieds
    • Amenity Bookings

Premier Plus

  • $79/building/mo.
  • No Setup Fees
  • Unlimited Users
  • Free Support
  • Features Included:
    • Resident Registry
    • Resident Portal/ Public Website
    • News, Announcements, Newsletters
    • Document Vault
    • Suggestion Box
    • Surveys/Polls
    • Events
    • Classifieds
    • Amenity Bookings
    • Security/Daily Logs
    • Package Tracking
    • Service Requests
    • Incident Reporting
    • Visitor Parking
    • Board Approvals

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Property Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and CondoCommunities reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with CondoCommunities. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are CondoCommunities pricing details?

CondoCommunities Pricing Plans:

Free Trial

Starter

Free

Essentials

$50/building/mo.

Premier Plus

$79/building/mo.

Alongside its free pricing package, CondoCommunities offers two SMB and enterprise pricing packages for all users to choose from. The pricing of the packages varies depending on the number of buildings you have and the features you want to include. Give the details a look, and select the best package for your organization:

Starter

  • $0/building/mo.
  • No Setup Fees
  • Limited Users
  • Limited Support
  • Features Included:
    • Resident Registry
    • Resident Portal/ Public Website
    • News, Announcements, Newsletters
    • Document Vault
    • Suggestion Box

Essentials

  • $50/building/mo.
  • No Setup Fees
  • Unlimited Users
  • Free Support
  • Features Included:
    • Resident Registry
    • Resident Portal/ Public Website
    • News, Announcements, Newsletters
    • Document Vault
    • Suggestion Box
    • Surveys/Polls
    • Events
    • Classifieds
    • Amenity Bookings

Premier Plus

  • $79/building/mo.
  • No Setup Fees
  • Unlimited Users
  • Free Support
  • Features Included:
    • Resident Registry
    • Resident Portal/ Public Website
    • News, Announcements, Newsletters
    • Document Vault
    • Suggestion Box
    • Surveys/Polls
    • Events
    • Classifieds
    • Amenity Bookings
    • Security/Daily Logs
    • Package Tracking
    • Service Requests
    • Incident Reporting
    • Visitor Parking
    • Board Approvals

What integrations are available for CondoCommunities?

CondoCommunties seamlessly integrates with QuickBooks to meet your accounting needs.

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Reviewed By Nestor Gilbert
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