Crazy Egg Review

PROS: We were able to acquire valuable insights from it. We get to know what users are currently up to. We have an idea at what point they'll reach out to certain pages our site. We're capable of keeping track of their behavior and roll out changes on our site that pushed to higher conversions.

CONS: So far, there's nothing that I hate. But it'd be a plus if Crazy Egg included video tracking in its arsenal.

PROS: It tracks behavior instead of just the general activities on the site. It provides heat maps for your visitors, number of clicks on what links, the pages visited and the scrolling details. You get everything you need to know to improve your site and let it be customer-centered for better results. It also integrates well with Optimizly, which is an A/B testing tool, and thus adds to its efficiency. Since it is mobile friendly, you can view data, on the behavior of customers on your site, on both the desktop and mobile gadget.

CONS: Although it supports integration with Optimizly, it asks for authorization every time you initiate the tracking or testing process. This can be annoying and it would be better the system would only ask once and authorize automatically moving forward. Also, the product does not provide data on how the visitors interact with the website per every session. This functionality would be suitable for in-depth analysis of customer behavior.

PROS: A tool that showcases a number of things on a site. It gives a clear view of a site's confetti, scrollmap, heatmap, and everything else. What more could anyone else want with this? Ideal for A/B testing or to simply acquire insight on a site and its online visitors.

CONS: I was hoping they'd have additional options in their pricing. Or maybe they should offer "custom-based" options for the software.

PROS: I like the simplicity of setting it up. I also favor its ability in measuring heat maps. I can have everything running in a swift manner. The only requirement is some light code on your site.

CONS: It's a low-end tool. So expect some restrictions in terms of measurements. But it does meet all requirements for a majority of today's small-scale and medium-scale businesses.

PROS: The goal of Crazy Egg is to improve how you view your visitors. Not just an overall view but up and close. You are able to know exactly what they did and where they did it. It provides a heat map that is specific on the activity they were involved in. The learning curve is minimal, which means that you will be up and running in no time. This eliminates the time and money you would have used in training. You can easily install it in your system without help and you are good to go.

CONS: The customer support of the technical team is not as responsive as it should be. A couple of times we have been ignored as our queries have not been taken care of. Although setting up URLs is effortless, when it comes to setting up a one URL, you have to dig deep as it is complex. The functionality is there, but it is hard to set up that one URL and it would be nice if they made that part easier.

PROS: As a web designer, I need to know what is happening on the website. The little things that matter in terms of how users see or appreciate your site are brought to light by Crazy Egg. You get to see what your visitors clicked or tried to click and the pages they visited. This way, you can know where to direct your resources and what to improve. You will be able to know if your visitors appreciate your efforts and that is how you design or produce according to the needs or behavior of your visitors.

CONS: Although the tool delivers, it has some bugs that need debugging. The notification or reports on the variations in traffic, on your site, on a monthly basis, is lacking. Also, it does not provide a reminder or notification on when you should renew the plan, which would help you to keep off your mind the 60-day period. For the snapshots, the time frame can be disrupting and thus they can find a way to make it less disrupting, but this is not a major issue.

PROS: Crazy Egg is considered to be one of the top heatmap tracking tools in today's market. They offer accurate data on how your pages are performing on both computers andm mobile devices. Key features consist of clicks from certain channels, hit maps, and how users are willing to go far to scrawl. It offers Optimizly integration.

CONS: The Optimizly integration can be upgraded. Crazy Egg would that by notifying you firsthand prior to tracking creation. It'd be nice to have the ability to record user interaction with the site on a per-session basis.

PROS: Set up was easy. Its free trial even provides answers for clients who are consciouos of their site. It even gives reasonable answers to how their site is designed. Great stuff all around!

CONS: Its free trial is only limited for a certain period of time. It comes with a ton of free options that let you do similar things.

PROS: For the third time, we were able to re-build our site last year. We deployed Crazy Egg just recently. This played an essential role in how our very own users like site itself and its layout. Thanks to Crazy Egg, I can determine if users are actually clicking on the lead magnets that we worked so hard on.

CONS: One aspect that I don't like much with this is snapshot time frame. While 60 days is an ample amount of period, I was hoping I can acquire some kind of reminder so I can get the renewed. It would've been nice if I can have some kind of a personally-made report each month. That means getting monthly screenshots that depict which traffice has increased/decreased so I'll know which parts I'll need to keep an eye out for.

PROS: It does what it says on the tin. Setting up was simple. Snapshots can easily be made. It captures both dynamic and static pages.

CONS: Mobile tracking was never simple to begin with. But then again, it's been updated. So expect the capabilities of the tool to increase even more.