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CrossConcept Continuum PSA Review
- What is CrossConcept Continuum PSA?
- CrossConcept Continuum PSA benefits
- Overview of CrossConcept Continuum PSA features
- What Problems Will CrossConcept Continuum PSA Solve?
- Awards & quality certificates
- CrossConcept Continuum PSA pricing
- User satisfaction
- Technical details
- Support details
- User reviews
What is CrossConcept Continuum PSA?
CrossConcept Continuum PSA is a service automation platform that unifies various aspects of business operations into a single solution. This includes project budgeting and forecasting, sales pipeline, resource demand and forecasting, invoicing, expense tracking, time management, and customer relationship management. It aims to bring best practices into your workflow to help speed up the project delivery with lowered costs and improved margins.
With resource management, you can easily get the details about your teams’ capacity and utilization which helps maximize the efficiency of your time management and expense tracking tools. The platform also offers billing and invoicing features that can greatly trim down on the invoice to cash lifecycle. Furthermore, configurable dashboards and reporting tools provide live updates on forecasts and status of projects, expenses, resources, and others. This is useful in getting real-time insights into the current position of your business and where it will be in the near and far-off future.
Show MoreOverview of CrossConcept Continuum PSA Benefits
Streamlined Project Delivery
CrossConcept Continuum PSA helps raise the efficiency of your project delivery processes by assisting with the collaboration among team members and maintaining accurate and real-time project status. The platform helps reduce the overhead of waiting and asking for updates from each member.
Time and Expense Tracking
CrossConcept Continuum PSA provides teams with real-time information about the allocated `time and expenses related to specific projects. This provides them with insights into their resource allocation and profitability. Team members can also use the system’s intuitive web and mobile interface to capture the expenses accurately and on time which is a critical task for organizations with billable services.
Granular Insights into Resources
The platform’s resource dashboard shows the allocation of the entire team which makes it easier to distribute resources depending on the demand of projects in progress and future workloads. This helps in proactively ensuring that proper resources are allocated to specific tasks for maximum efficiency based on the projects’ real-time and projected timelines.
QuickBooks Integration
CrossConcept Continuum-QuickBooks integration helps monitor the flow of money that comes in and out of your business. By combining the power of two software solutions, companies get a single touchpoint where they can seamlessly sync their financial aspects, like expenses, budgets, and accounting, with their other business operations such as project management.
Show MoreOverview of CrossConcept Continuum PSA Features
- Project Management
- Resource Management
- Time & Expense Tracking
- Billing & Invoicing
- Dashboards & Reports
- Customer Relationship Management
- Invoicing
- Validation & Training
What Problems Will CrossConcept Continuum PSA Solve?
CrossConcept was founded in 2010 by Engineering Professionals who had been developing and implementing PSA software for leading Professional Services Automation software vendors since the segment emerged in the 1990s. Between the founder and the consulting team, CrossConcept has combined hundreds of years of experience assisting service organizations to automate their processes. Clients have ranged in size from a handful of people to over thirty thousand, but the challenges are always similar:
- Excessive software complexity and unwanted features
- Software that demands more discipline than the organization’s maturity supports
- A focus on processes for the back office, not the front-line worker
CrossConcept launched the CrossConcept Continuum solution in 2017 explicitly to address these issues. It contains a carefully curated feature set with only the tools that service organizations actually use. Its user interface is laser-focused on minimizing clicks and on being intuitive. Front-line employees find it helpful to their personal needs, rather than an imposition by the back office. This focus on effective simplicity colors not only the CrossConcept Continuum product but all aspects of doing business with their company. For example, it is evident in the simplicity of the service’s pricing structure, or in the ease (self-service) with which their customers can adjust license counts in real-time as their headcounts go up or down.
In addition, CrossConcept helps businesses implement best practice project delivery to reduce costs and improve margins.
Awards & Quality Certificates
CrossConcept Continuum PSA Position In Our Categories
Since companies have specific business requirements, it is reasonable that they avoid selecting an all-encompassing, “perfect” software product. However, it is nearly futile to come across such a software system even among branded software solutions. The correct thing to undertake is to list the various essential aspects that necessitate consideration including major features, price plans, technical skill levels of the users, company size, etc. The second step is, you must conduct your research thoroughly. Browse over some CrossConcept Continuum PSA reviews and explore the other software programs in your shortlist more closely. Such all-encompassing research ensure you avoid unsuitable apps and select the system which provides all the tools your business requires.
Position of CrossConcept Continuum PSA in our main categories:
Each enterprise has its own characteristics, and can call for a special Professional Services Automation Software - PSA solution that will be adjusted to their business size, type of clients and staff and even particular niche they support. We advise you don't count on finding a perfect app that will work for every company regardless of their background is. It may be a good idea to read a few CrossConcept Continuum PSA Professional Services Automation Software - PSA reviews first and even then you should keep in mind what the solution is supposed to do for your company and your staff. Do you require an easy and intuitive solution with just essential functions? Will you really use the complex functionalities required by pros and big enterprises? Are there any specific tools that are especially practical for the industry you work in? If you ask yourself these questions it will be much easier to get a solid software that will fit your budget.
How Much Does CrossConcept Continuum PSA Cost?
CrossConcept Continuum PSA Pricing Plans:
Free Trial
Base License
$15/user/month
Professional License
$25/user/month
Enterprise License
$35/user/month
Small Business Deployments
License Dependent
Enterprise Scale Deployments
Contact vendor
What are CrossConcept Continuum PSA pricing details?
CrossConcept Continuum PSA Pricing Plans:
Free Trial
Base License
$15/user/month
Professional License
$25/user/month
Enterprise License
$35/user/month
Small Business Deployments
License Dependent
Enterprise Scale Deployments
Contact vendor
CrossConcept Continuum PSA offers a variety of enterprise pricing schemes which include license-based packages and quote-based deployment solutions.
Base License – $15/user/month
- Time Management
- Expense Management
- Basic Report Usage
- Attachments
Professional License – $25/user/month
- Project Management
- Resources Management
- Time Management
- Expense Management
- Basic Report Usage
- Attachments
- CRM
Enterprise License – $35/user/month
- Administration Permission
- Finance Management
- Report Management
- Project Management
- Resources Management
- Time Management
- Expense Management
- Attachments
- CRM
Small Business Deployments – Depends on the licenses purchased
- Complete PSA Access & Functionality
- Standard Reporting
- Out-of-the-box interfaces & integrations
Enterprise-Scale Deployments – By quote
- All of the Small Business Deployments package
- Live solution design, training, and validation sessions
- Data migrated from your legacy system
- Custom interfaces
- Custom reports and dashboards
- Functionality extensions or customizations
User Satisfaction
Positive Social Media Mentions
65
Negative Social Media Mentions
3
We know that when you decide to buy a Professional Services Automation Software - PSA it’s vital not only to find out how experts score it in their reviews, but also to find out whether the real people and businesses that use it are indeed content with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and CrossConcept Continuum PSA reviews across a vast array of social media sites. The information is then presented in a simple to digest form revealing how many people had positive and negative experience with CrossConcept Continuum PSA. With that information at your disposal you should be prepared to make an informed business decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- French
- Portugese
Pricing Model
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for CrossConcept Continuum PSA?
CrossConcept Continuum PSA integrates with QuickBooks which provides businesses with real-time access to their financial information as well as accounting management features. Integrating with other accounting solution is also available through custom work.
CrossConcept Continuum PSA User Reviews
CrossConcept Continuum PSA average rating:
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
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ADD A REVIEWMore reviews from 1 actual users:
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The most complete PSA solution we used
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 08.09.2021
Company Size: 11-50 Employees
Industry: Management Consulting
PROS: Very easy to use and have all tools I need. We have replaced many controls in paper, several Excel spreadsheets and small systems that did not talk to each other and did not have a single base.
CONS: We didn't see anything wrong with the Continuum to date. It is really a very nice software.
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CrossConcept Continuum PSA user reviews
The most complete PSA solution we used
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 08.09.2021
Company Size: 11-50 Employees
Industry: Management Consulting
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