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Deputy Review

Deputy
Our score: 9.1 User satisfaction: 93%

What is Deputy?

Deputy is a task, schedule, and time management tool that helps you maintain the allotments for your team. Run your business effectively by managing your day-to-day tasks and administrative assignments easily. This way, you can focus on your core business without the added stress of manually checking each and every team member’s assigned workload for the day, as well as their time-offs and their attendance.

The system is an ideal scheduling software solution for a wide variety of industries, such as retail stores, restaurants, government agencies, education and nonprofits just to name a few. Any business, regardless of its size, that wants streamlined management of their workforce’s and tasks’ schedule will find Deputy up to the task.

Multi-department scheduling, with added automation, makes team management easier and more effective. No one’s going to miss out on their shifts as well thanks to a variety of mediums with which to notify them such as SMS or email. Recording the logged hours of employees and compiling them for payroll purposes is a simple task for Deputy. Timely updates can also be sent and received easily through the integrated Newsfeed feature. Furthermore, the system is loaded with tools for assisting you and your team in completing assignments, such as dashboards, templates and workload delegation.

Deputy can seamlessly integrate with widely-used HR, POS and payroll systems that enable you to save money and time, as well as get up-to-date insight into how your business is faring. Third-party integration support includes QuickBooks, Xero, Epos Now, Kounta, Zapier and many more.

Employees can check their schedules and tasks or communicate with their co-workers and supervisors on the go while managers, on the other hand, can oversee their workplace regardless of their location. This is thanks to Deputy’s mobile app for Android devices, iPhone, iPad, mobile website and even on Apple Watch.

Deputy is available on different packages, starting at $2.50 a month. There’s an annual plan that allows you to save up to 11% and a monthly plan that you can opt-out to any time. A free trial is available as well.

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Overview of Deputy Benefits

Deputy helps you maintain a tight schedule and effectively manage your team through these benefits:

No-Frills Scheduling

Cut your costs by reducing manpower as well as ensuring good team management using the app’s robust scheduling features that can efficiently handle multiple departments. You can also create new schedules per department or complete scheduling tasks using the auto-schedule functionality. Publish the schedules and notify the team using email, SMS or push notifications to ensure that everyone is kept on the loop. By managing each staff member’s schedule and time allotments wisely, everyone’s productivity is improved.

Simple Timesheets

The application makes it simple for you to record staff hours and calculate and export timesheets for payroll purposes. Start and stop shifts with the use of the app. Review the timesheets for accuracy of information and verification of details before finally approving it to be passed on. Lastly, export the finished timesheets to the payroll software with just one click.

Newsfeed Integration

Get timely updates with the built-in Deputy Newsfeed. Collaborate through seamless communication features and post messages to inform the whole company, your team or select individuals. You have the option to use PDFs, images or other files in the messages for better delivery. Employees can also customize the notification settings, such as how frequently it reminds them or what time it will remind them again. 

Tools for task completion

Delegate tasks effectively through personal tasking. Create workloads and assign these to team members or even yourself, so you stay on top of everything, especially the most urgent ones. You can also keep track of any status with the use of the built-in dashboard. Be reminded of any ongoing or incomplete tasks through color-coded messages that remind you of work that needs attention. There are templates available too which you can utilize to complete task lists or save your own templates to future reuse.

Robust Integration

The platform seamlessly integrates with industry-leading payroll, point of sale and HR management solutions. This saves your business a lot of time and money while at the same time, provides you with useful business insights and a more streamlined workflow. Xero, Myob, Square, Dropbox and Zapier are just a few of the supported apps for integration.

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Overview of Deputy Features

  • Fully-costed employee schedules
  • Auto-scheduling
  • Time clock/attendance
  • Tasking
  • Workplace communication
  • On-site time clock
  • Performance manager
  • Replacement management with shift swaps
  • Payroll integration
  • Trusted by big businesses

Deputy Position In Our Categories

Knowing that companies have special business-related wants, it is rational they steer clear of choosing a one-size-fits-all, ideal software solution. Needless to say, it is futile to try to find such a software product even among sought-after software systems. The clever step to do is to tabulate the various main functions that necessitate consideration such as major features, budget, technical skill ability of the employees, organizational size, etc. After which, you must perform the research systematically. Have a look at these Deputy analyses and check out each of the software products in your shortlist more closely. Such detailed research guarantee you drop mismatched software solutions and choose the one which has all the aspects your company requires.

Position of Deputy in our main categories:

TOP 50

Deputy is one of the top 50 Collaboration Software products

TOP 5

Deputy is one of the 5 Computer Monitoring Software products

TOP 10

Deputy is one of the Employee Monitoring Software systems

TOP 10

Deputy is one of the 10 Employee Scheduling Software products

TOP 20

Deputy is one of the top 20 HR Management Software products

TOP 10

Deputy is one of the 10 Performance Appraisal Software products

Since each enterprise has specific business needs, it is advisable for them to refrain from searching for a one-size-fits-all faultless software system. Needless to say, it would be pointless to try to find such an app even among market-leading software solutions. The intelligent thing to do would be to list the various essential factors that need consideration such as required features, budget, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some Deputy Employee Scheduling Software reviews and check out each of the other systems in your shortlist in detail. Such exhaustive research can make sure you discard ill-fitting platforms and choose the app that offers all the features you need for business success.

How Much Does Deputy Cost?

Deputy Pricing Plans:

Free Trial

Scheduling

$2.50

Time & Attendance

$2.50

Premium

$4

Enterprise

by quote

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What are Deputy pricing details?

Deputy Pricing Plans:

Free Trial

Scheduling

$2.50

Time & Attendance

$2.50

Premium

$4

Enterprise

by quote

Deputy is available in four plans:

Scheduling/$2.50

  • For scheduling and team communication

Time & Attendance/$2.50

  • Track attendance and create timesheet reports for payroll

Premium/$4

  • Complete scheduling, attendance, and time tracking solution with reports

Enterprise (price available upon quote)

  • For large, complex businesses that need a custom configuration of time, attendance, and schedule tracker

 

 

 

 

User Satisfaction

Positive Social Media Mentions 69
Negative Social Media Mentions 5

We realize that when you make a decision to buy a Employee Scheduling Software it’s important not only to see how experts score it in their reviews, but also to check if the actual clients and businesses that purchased these solutions are indeed satisfied with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Deputy reviews across a wide array of social media sites. The data is then featured in an easy to digest form indicating how many customers had positive and negative experience with Deputy. With that information available you should be ready to make an informed purchasing choice that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • Chinese
  • German
  • Japanese
  • Spanish
  • French
  • Italian
  • Portugese

Pricing Model

  • Free
  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Deputy?

Deputy seamlessly integrates with:

  • payroll softwares, so you can record timesheets and export to payroll with a click.
  • point of sales softwares to provide you with real-time insight into business performance.
  • HR systems to automatically sync employee details such as location, time off requests and pay rates 

 

 

 

 

Deputy User Reviews

Deputy average rating:

Average score
4.4/5 (15 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Myriam

PROS: Setting up locations, adding user, and providing them with access are done easily with this app!

CONS: I can't think of any bad thing about this app.

Reviewed 4 years ago

Read full review >

The least favorable review

Curt Bennett

PROS: Automatic scheduling is the most convenient feature, but is willingly sacrificed for a different product that has better accuracy or reporting

CONS: Reporting leaves so much to be desired, support doesn't know their own product and offers solutions that arent even possible

Reviewed 4 years ago

Read full review >

More reviews from 15 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

HR tasks made easy!

Read full review >
Shaun
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.10.2021 Company Size: 11-50 Employees Industry: Food & Beverages

PROS: I love how the schedule of all the employees are laid out well, allowing the user to have a glance of all the shifts.

CONS: Deputy doesn't allow users to view previous schedules. It only shows the time record. I also wish there's a private messaging feature.

What do you think about this review?

Great Poor

Monitoring team members schedule

Read full review >
Myriam
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.10.2021 Company Size: More than 100 Employees Industry: N/A

PROS: Setting up locations, adding user, and providing them with access are done easily with this app!

CONS: I can't think of any bad thing about this app.

What do you think about this review?

Great Poor
Show More User Reviews (15)

Cost extra money, makes stupid choices

Read full review >
Curt Bennett
2/5

Overall impression

1/5

Customer Support

2/5

Value for Money

1/5

Ease of Use

Published on: 14.09.2021 Company Size: 11-50 Employees Industry: Security and Investigations

PROS: Automatic scheduling is the most convenient feature, but is willingly sacrificed for a different product that has better accuracy or reporting

CONS: Reporting leaves so much to be desired, support doesn't know their own product and offers solutions that arent even possible

What do you think about this review?

Great Poor

HR necessity!

Read full review >
Marisa
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.08.2021 Company Size: 11-50 Employees Industry: Music

PROS: This tool works perfectly in various OS! It's really easy to access.

CONS: I hope it will allow integration with Google Calendar!

What do you think about this review?

Great Poor

Perfect for hourly workers!

Read full review >
Eladio
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 07.08.2021 Company Size: 1-10 Employees Industry: Non-Profit Organization Management

PROS: It's an efficient app for tracking hours especially for companies with hourly workers like me. It also allows retroactive logins if your supervisor permits you to.

CONS: Setting up is a bit challenging for me, but it's easy to learn.

What do you think about this review?

Great Poor

Extremely helpful app for workforce management

Read full review >
Anika
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 13.07.2021 Company Size: More than 100 Employees Industry: Photography

PROS: This user-friendly app helps in efficiently scheduling the shifts of our team members.

CONS: Integration with your payroll app can be tricky and may take time for you to figure out.

What do you think about this review?

Great Poor

My favorite workplace app!

Read full review >
Eloise
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.04.2021 Company Size: Industry: Education Management

PROS: I love how efficient this app is. It allows users to clock in and out, view timesheets, and preview paychecks! It has so many functions and a visually appealing user interface which makes it easy to use.

CONS: The notifications and reminders can be overwhelming.

What do you think about this review?

Great Poor

Scheduling of shifts

Read full review >
Clark
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 18.03.2021 Company Size: Industry: Leisure, Travel & Tourism

PROS: This is overall a good and functional app. I love that I can download an employee's login records so easily to use it for reporting. This also makes scheduling shifts so much more convenient.

CONS: I wish the message board increase its number of characters per message. I also hate that there is no fix pricing for the app. We pay per user.

What do you think about this review?

Great Poor

Essential for workforce management!

Read full review >
Aleen
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.02.2021 Company Size: 11-50 Employees Industry: Leisure, Travel & Tourism

PROS: I love this app and the best part of it is their customer support! They are really helpful and accessible 24/7.

CONS: In-depth reporting may take time, but customer support will help you with this!

What do you think about this review?

Great Poor

Well-managed staff schedule! Thanks to Deputy!

Read full review >
Mozell
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 15.02.2021 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: Deputy integrates all workforce management-related tasks--from timekeeping to payroll. It makes our job easier and I think the amazing and visually appealing UI contributes to this! Their 24/7 support is unbelievable.

CONS: Deputy needs to be customized so that other apps can be integrated into it. Not all apps integrates and work perfectly with Deputy.

What do you think about this review?

Great Poor

The time tracking solution you’re looking for!

Read full review >
Joyce
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 26.01.2021 Company Size: 11-50 Employees Industry: Financial Services

PROS: Tracking work hours no longer feels like a chore because of this app!

CONS: I think the weakness of this app is that it doesn't track overtime and double shifts unless you have it customized.

What do you think about this review?

Great Poor

All work hour info in one place

Read full review >
Zack
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 08.04.2020 Company Size: 11-50 Employees Industry: Restaurants

PROS: This app centralizes all things related to workforce management such as time recording, viewing of upcoming shift schedules, and clocking in and out of work!

CONS: I hate how this apps enables unhealthy work environment because it allows users to schedule a shift even a few hours before. I wish they could limit it to at least 12 hours notice.

What do you think about this review?

Great Poor

Efficient time tracking

Read full review >
Immanuel
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.03.2020 Company Size: More than 100 Employees Industry: Airlines/Aviation

PROS: Scheduling work hours and monitoring attendance of our employees have never been easier. It automatically informs the employees of their weekly shift once it's already scheduled! Aside from that, this also functions as a modern day Bundy clock with a photo taking feature to authenticate physical presence of the employee.

CONS: Editing shifts can be a little tricky. I hope the process can be simplified.

What do you think about this review?

Great Poor

Helpful for remote workers

Read full review >
Annamarie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.03.2020 Company Size: 1-10 Employees Industry: Writing and Editing

PROS: As a freelancer who works multiple jobs, Deputy has changed the game for me. I no longer have to message or call a bunch of people just to know my schedule and clock-in locations. It's a convenient way to clock-in and out. I no longer have to stress myself out figuring out my schedule because the app automatically does that.

CONS: I hope there's a more convenient way to login! Fingerprint login would be nice.

What do you think about this review?

Great Poor

Probably the best workforce software out there!

Read full review >
Bernhard
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.03.2020 Company Size: Industry: Non-Profit Organization Management

PROS: There are so many good things about this software: (1) it's cost-effective; (2) it has a customizable dashboard which allows our company to tailor it into our system; (3) it has an amazing customer support; and (4) it has a user-friendly interface!

CONS: The language is only available in English.

What do you think about this review?

Great Poor
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Deputy user reviews

HR tasks made easy!

Read full review >
Shaun
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.10.2021 Company Size: 11-50 Employees Industry: Food & Beverages

Monitoring team members schedule

Read full review >
Myriam
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.10.2021 Company Size: More than 100 Employees Industry: N/A

Cost extra money, makes stupid choices

Read full review >
Curt Bennett
2/5

Overall impression

1/5

Customer Support

2/5

Value for Money

1/5

Ease of Use

Published on: 14.09.2021 Company Size: 11-50 Employees Industry: Security and Investigations

HR necessity!

Read full review >
Marisa
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.08.2021 Company Size: 11-50 Employees Industry: Music

Perfect for hourly workers!

Read full review >
Eladio
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 07.08.2021 Company Size: 1-10 Employees Industry: Non-Profit Organization Management
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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