- Home
- Fleet Management Software
- Dispatch Science
Dispatch Science Review
What is Dispatch Science?
Dispatch Science is an end-to-end, cloud-based logistics and delivery management solution that uses the power of algorithms and artificial intelligence (AI) to help delivery businesses optimize their operations. It offers an array of functionalities for drivers, dispatchers, customers, and even your back-office team.
For drivers, the platform automates route optimization for faster delivery of parcels. It also comes with an integrated chat feature that enables drivers to communicate easily with customers or dispatchers. It can be useful when providing a delivery status update or just in case problems such as customer no shows arise. POD signature capture is also available so your drivers can go paperless when getting a proof of delivery.
For dispatchers, Dispatch Science automates order assignment, offers exception-based management tools, two-way messaging capabilities, real-time driver’s speed and location tracker, and a powerful dashboard that displays essential driver’s data. Generally, this solution simplifies dispatching tasks.
For customers, the software offers an app and a self-serve portal that can be used to get a quote, place orders, track deliveries, and more. What’s more, it integrates with Google Home smart devices and Amazon Alexa which makes the aforementioned tasks way easier.
Last but not the least, Dispatch Science empowers your administrators and management teams to drive business growth. There are tools to help them handle complex exceptions, surcharges, or any special case. Also, they will be able to see the issues impacting business productivity, performance, and customers through the platform’s comprehensive dashboards and analytics.
Show MoreOverview of Dispatch Science Benefits
Cloud-based Technology
Dispatch Science is a cloud-based solution. This means you don’t have to invest in servers or operating systems. All you need is a browser and internet connection to access the platform. Business operations will not be restricted to physical office workspace because the information is easily accessible anytime, anywhere using any device.
End-to-end Delivery Management Solution
The platform helps courier businesses create and adopt a customer-first approach to make their clients happy and keep them coming back, provides tools that could simplify a dispatcher’s daily routine, helps drivers work more efficiently, and gives actionable information to your operation team. Generally, this software allows delivery businesses to automate everything, from quoting, route optimization, to dispatching and billing.
Automated Dispatch
Instead of manual order assignment, Dispatch Science automates dispatch which minimizes the risk of human error. This also frees up dispatcher time so they can focus on more complex processes.
Route Optimization
Planning routes does not need to be time-consuming. With Dispatch Science, driver routes are automatically and dynamically created through its route optimization algorithms. This feature enables fast delivery of parcels so you can save fuel and time while increasing revenue.
Customer Self-Serve Portal
The platform offers a self-serve portal that enables customers to get quotes, place orders, view their order history, track delivery in real-time, and more. This feature makes it easier for customers to do business with a delivery company. For businesses, this can help them improve customer experience.
Show MoreOverview of Dispatch Science Features
- Route Optimization
- Real-time Driver Location Tracking
- Driver Commissions and Settlements
- Auto-Dispatch
- Automated Email, SMS or Voice Notification
- POD Signature Capture
- Real-time Quotes
- Customer Self-serve Portal
- Dashboard and Analytics
- QuickBooks Integration
Awards & Quality Certificates
Dispatch Science Position In Our Categories
Because businesses have their own business-related needs, it is rational they steer clear of going for a one-size-fits-all, ideal software product. Just the same, it is troublesome to try to discover such an app even among widely used software systems. The reasonable step to undertake can be to take note of the several major factors that call for a scrutiny like critical features, plans, skill ability of staff, company size, etc. Then, you must perform your product research systematically. Read some Dispatch Science analyses and look over each of the applications in your list more closely. Such all-encompassing research makes sure you keep away from unfit applications and pay for the system that has all the benefits your business requires in sustaining growth.
Position of Dispatch Science in our main categories:
TOP
50
Dispatch Science is one of the top 50 Fleet Management Software products
If you are interested in Dispatch Science it might also be a good idea to investigate other subcategories of Fleet Management Software listed in our base of SaaS software reviews.
Every enterprise has different needs and requires a system that can be personalized for their size, kind of employees and clients, and the particular industry they are in. For these reasons, no platform can offer perfect functionality off-the-shelf. When you look for a software product, first be sure what you require it for. Read some Dispatch Science Fleet Management Software reviews and ask yourself do you desire basic functionality or do you want complex functionality? Are there any industry-specific features that you are looking for? Obtain the answers to these queries to assist your search. There are plenty of elements that you need to mull over and these include your finances, specific business wants, your organization size, integration needs etc. Take your time, use a few free trials, and finally choose the system that offers all that you want to boost your firm effectiveness and productivity.
How Much Does Dispatch Science Cost?
Dispatch Science Pricing Plans:
Free Trial
Basic Plan
$300/month
Growth Plan
$1800/month
Enterprise Plan
Contact vendor
What are Dispatch Science pricing details?
Dispatch Science Pricing Plans:
Free Trial
Basic Plan
$300/month
Growth Plan
$1800/month
Enterprise Plan
Contact vendor
Dispatch Science offers three enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business.
Basic Plan – $300/month
- Minimum 10 drivers ($1/delivery/driver)
- Up to $35/month
- iOS and Android Driver App
- SMS notifications ($0.02 each)
- Customer Mobile App ($0.45/order)
- Dashboard and Analytics
- Dispatch Board
- Order Entry
- Basic Zip, Zone, or Mileage-based Pricing
- Real-time ETA’s
- Real-time Driver Location Tracking
- Route Optimization
- POD Signature Capture
- Barcode Scanner
- Ultimate Extra Charges
Growth Plan – $1800/month
- Minimum 10 drivers ($1/delivery/driver)
- Up to $25/month
- iOS and Android Driver App
- SMS notifications ($0.02 each)
- Customer Mobile App ($0.25/order)
- Automated Dispatch Engine
- Everything in Basic Plan
- Multi-Company
- Multi-brand Account Support
- Dynamic Routing
- Driver Commissions and Settlements
- Real-time Quotes
- Integration API
- QuickBooks Integration
Enterprise Plan – Contact vendor
- Monthly rate to be discussed based on needs
- iOS and Android Driver App
- SMS Notifications: Volume pricing
- Customer Mobile App: Volume pricing
- Everything in Growth Plan
- Amazon/Google Assistant Voice Ordering
- White-label Client Mobile App
User Satisfaction
Positive Social Media Mentions
14
Negative Social Media Mentions
0
We know that when you decide to get a Fleet Management Software it’s important not only to learn how professionals evaluate it in their reviews, but also to discover if the actual clients and businesses that purchased it are actually happy with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Dispatch Science reviews across a vast array of social media sites. The data is then presented in a simple to digest format showing how many customers had positive and negative experience with Dispatch Science. With that information available you should be prepared to make an informed business decision that you won’t regret.
Technical details
Devices Supported
- Android
- iPhone/iPad
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Dispatch Science?
Dispatch Science comes with documented, public API which permits do-it-yourself integrations.
Dispatch Science
is waiting for
your first review.
Write your own review of this product
ADD A REVIEWMore reviews from 0 actual users:
Join a community of 7,369 SaaS experts
Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.
Sign in with LinkedIn
Why we require LinkedIn?
- Show the community that you're an actual user.
- We will only show your name and profile image in your review.
- You can still post your review anonymously.
OR
Sign in with company emailSign in with company email
Popular Dispatch Science Alternatives
Top Competitors To Dispatch Science By Price
Product name:
Price:
Trending Fleet Management Software Reviews
8.0
100%
6.7
N/A
Dispatch Science Comparisons
Product name:
Page last modified
Did you find this review useful?
Yes
No
Thank you for your feedback
How can we make this page better?
Unsure about this software?
FIND ALTERNATIVES
Why is FinancesOnline free?