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ecomdash Review

ecomdash
Our score: 7.7 User satisfaction: 100%

What is ecomdash?

ecomdash is truly one of the most popular solutions for small to medium-sized enterprises that are looking for an inventory management system that does it all. It combines web-based inventory management platform with the features of order management and shipping management capabilities. The platform is developed specifically for small and online retailers who sell their wares via multiple channels.

ecomdash speeds up and smoothens inventory management processes by enabling users to sync their inventory levels across various channels and configure their inventory rules for each channel. Integrations with leading online marketplaces such as eBay and Amazon, users will find it easy to list their items for sale on both websites. Packed with an extensive set of features, ecomdash gives sellers full visibility of every aspect of their operations and provides immediate access to data from online sales channels, suppliers and fulfillment centers.

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Overview of ecomdash Benefits

ecomdash is a great inventory management application that streamlines inventory-related operations, specifically that of small and midsize businesses. Designed to help small and midsized retailers to be in total control of their inventory. ecomdash ultimately provides the tools to help businesses become more productive and sell more.

The platform also comes with warehouse management capabilities, particularly automating basic operations to help reduce time to procure, process, and format sales order information.

For e-commerce agencies, ecomdash is a perfect choice in dealing with their clients’ sales operations. With its set of features, Ecomdash can easily handle backend operations through a single centralized management application.

Inventory Management: ecomdash can handle complex inventory needs that allow users to track uniquely by SKU, UPC, ASIN, etc. and define each product as needed. This gives the user flexibility when listing products on various sales channels. They can enjoy a unique mapping system that automatically tracks a product that may be assigned different SKU’s across multiple marketplaces.

Listing: ecomdash offers a listing tool for its users for free. This allows a user to easily list their items on more sales channels faster. By having this flexibility, they can easily increase their number of sales channels and get more places to list their items.

Price: ecomdash is an affordable option that grows with its clients. They only pay for what they use, allowing the seasonal customers to not worry about being locked in a set package all year. Ecomdash also offers unlimited sales channels, free support, and no transaction fees.

The vendor also partnered with Pitney Bowes to offer a powerful ecommerce shipping solution. All ecomdash users will receive a free Pitney Bowes account worth $180 of annual value.

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Overview of ecomdash Features

  • Multi-warehouse inventory management
  • Purchase order management
  • Sales Order Management
  • Shipping Management
  • Multi-warehouse dropship Management
  • Listing tools
  • Integrations

What Problems Will ecomdash Solve?

1. Affordable solution, offers peace of mind

One customer used to spend roughly $800 a month for inventory software that she reported as “buggy.” With ecomdash, she spends $250 a month and receives all of the same inventory features her previous software offered, plus free product listing capability for her integrated sales channels. Now, she can easily handle complex inventory functions like kitting and bundling. She is no longer worried about overselling products, now that ecomdash automatically updates her product quantities across channels. Ecomdash takes the work out of inventory management and all this customer has to do is press sync, and it is done.

2. More channels, more sales

A bourgeoning online toy business was only selling on Amazon, eBay and their own Shopify website before signing up with ecomdash. Since implementing the inventory and order software, this retailer has added three new sales channels. Because ecomdash simplifies complex inventory processes and automatically handles quantity updates, retailers can sell on more marketplaces in just a few clicks, and manage all of their stores from one central screen. They no longer need to log in to each sales channel individually, saving them significant time and stress. This toy retailer isn’t the only client to add new sales channels and on average, 24% of ecomdash customers are able to add new marketplaces or websites now that their inventory processes are automated and secure. Because they were able to get their products on more virtual shelves this toy business reports an estimated 40-60% increase in sales.

3. Easy product listing management

This customer is an eBay Power Seller and reseller. He also sells on his Shopify website and in a brick-and-mortar store. It was inefficient and a pain to manually input listings one by one to each of his sales channels, and he also couldn’t manage the inventory between them all. Ecomdash allows him to quickly edit and upload his listings to each of his sales channels including his brick-and-mortar store database. The ability to connect his brick-and-mortar store sales with inventory listed on his online sales channels allows him to keep an accurate record of what’s in stock, 24/7. He reports ROI numbers of 3250% since using ecomdash to streamline and automate his inventory and product listing processes. His eBay sales also increased monthly by $5k once he implemented the software.

ecomdash Position In Our Categories

Because businesses have distinct business-related demands, it is only sensible that they steer clear of adopting an all-in-one, ideal system. Still, it is difficult to chance on such an app even among well-known software products. The practical step to undertake is to list the several vital factors which require inspection including major features, price terms, technical skill levels of staff members, organizational size, etc. Then, you should follow through your product research comprehensively. Have a look at some of these ecomdash analyses and scrutinize each of the software systems in your shortlist more closely. Such comprehensive product research ensure you drop ill-fitting applications and subscribe to the system that includes all the benefits your business requires.

Position of ecomdash in our main categories:

TOP 100

ecomdash is one of the top 100 Procurement Software products

TOP 500

ecomdash is one of the 500 Sales Tools products

Every enterprise has different wants and requires an application that can be personalized for their size, kind of workers and buyers, and the specific industry they are in. For these reasons, no software can provide perfect features off-the-shelf. When you try to find a software system, first be sure what you need it for. Read some ecomdash Sales Tools reviews and ask yourself do you need basic functionality or do you need complex functionality? Are there any industry-specific functionalities that you are looking for? Get the answers to these questions to assist your search. There are lots of elements that you need to reflect on and these include your finances, specific business requirements, your organization size, integration needs etc. Take your time, use a few free trials, and finally zero in on the system that offers all that you need to improve your firm effectiveness and productivity.

How Much Does ecomdash Cost?

ecomdash Pricing Plans:

Free Trial

Freemium

$0

Premium

starts at $25/month

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What are ecomdash pricing details?

ecomdash Pricing Plans:

Free Trial

Freemium

$0

Premium

starts at $25/month

ecomdash provides five package plans that deliver the right amount of features and functionalities for the right price. Users shed money for the features they use. Each plan also comes with a 15-day free trial period for those who want to test how ecomdash elevates their business to a higher level. You can learn more about ecomdash pricing here.

Freemium package – $0

  • Up to 30 orders per month
  • Unlimited sales channels
  • Unlimited product listings
  • Quantity syncing for 100 products
  • Email and chat support
  • Free 1-hour onboarding call

After the freemium package, the following plans are available to cater to more orders:

  • 31-100 orders per month – $25/month
  • 101-500 orders per month – $75/month
  • 501-2,000 orders per month – $175/month
  • 2,001-10,000 orders per month – $350/month

User Satisfaction

Positive Social Media Mentions 31
Negative Social Media Mentions 0

We realize that when you choose to purchase a Sales Tools it’s crucial not only to see how experts score it in their reviews, but also to find out whether the real users and businesses that bought these solutions are indeed satisfied with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ecomdash reviews across a broad range of social media sites. The data is then displayed in an easy to digest format indicating how many clients had positive and negative experience with ecomdash. With that information at your disposal you will be ready to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for ecomdash?

ecomdash supports integrations with the following business systems and applications:

  • Walmart
  • FBA inventory (Amazon)
  • Amazon International
  • eBay international
  • Etsy
  • BigCommerce
  • WooCommerce
  • Shopify POS
  • Shopify
  • Magento
  • Endicia
  • Fedex
  • UPS
  • Stamps.com
  • DHL Express

ecomdash User Reviews

ecomdash average rating:

Average score
3.6/5 (2 user reviews)
3/5

Overall impression

5/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

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The most favorable review

Allen

PROS: I like that ecomdash helps with shipping management and organizes our orders. We are able to sync our inventory with our e-commerce website, which ensures products do not go out of stock. Plus, ecomdash integrates smoothly with eBay and Amazon.

CONS: We have not faced any issues with the software thus far. It is easy to implement the system and it meets our company requirements.

Reviewed 4 years ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: They are extremely inexpensive, their initial customer servvce was great...but you get what you pay for

CONS: They have a very limited number of API calls that they can tolerate that prevented us from being able to use it. Even though they give you a "free trial" they require a credit card. MAKE SURE TO CANCEL IMMEDIATELY if this product is not for you. This is where their customer service breaks down tremendously. If you do not formally cancel your account before the trial is up they charge you. No problem, as soon as I saw the charge I contacted them to tell them (that they can see) we never used the account, just forgot to cancel and could they just make sure the account was cancelled and refund us. THEY REFUSED TO refund the charge. They said they had to keep the charge because of all the work that went into them pushing and pulling information. I explained many times over that they can plainly see that we did not upload or integrate with anything so we are paying for absolutely nothing. They then told me that they billed in arrears, then told me they were billing me for the month that they gave me a free trial, then told me that they were billing me for March. After all this run around I explained that I had not used their service at all and that I had no intention of using it as it did not work for us..they still refused to refund our credit card. STAY CLEAR OF THESE GUYS...Great at the start and then once they have your money they let you down, WAY down. We went with SellerActive...much more customer focused and wonderfully priced.

Reviewed 5 years ago

Read full review >

More reviews from 2 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Helps to keep track of inventory

Read full review >
Allen
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.11.2021 Company Size: More than 100 Employees Industry: Retail

PROS: I like that ecomdash helps with shipping management and organizes our orders. We are able to sync our inventory with our e-commerce website, which ensures products do not go out of stock. Plus, ecomdash integrates smoothly with eBay and Amazon.

CONS: We have not faced any issues with the software thus far. It is easy to implement the system and it meets our company requirements.

What do you think about this review?

Great Poor

Started Out Well, Ended Badly

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

2/5

Value for Money

2/5

Ease of Use

Published on: 24.01.2021 Company Size: N/A Industry: N/A

PROS: They are extremely inexpensive, their initial customer servvce was great...but you get what you pay for

CONS: They have a very limited number of API calls that they can tolerate that prevented us from being able to use it. Even though they give you a "free trial" they require a credit card. MAKE SURE TO CANCEL IMMEDIATELY if this product is not for you. This is where their customer service breaks down tremendously. If you do not formally cancel your account before the trial is up they charge you. No problem, as soon as I saw the charge I contacted them to tell them (that they can see) we never used the account, just forgot to cancel and could they just make sure the account was cancelled and refund us. THEY REFUSED TO refund the charge. They said they had to keep the charge because of all the work that went into them pushing and pulling information. I explained many times over that they can plainly see that we did not upload or integrate with anything so we are paying for absolutely nothing. They then told me that they billed in arrears, then told me they were billing me for the month that they gave me a free trial, then told me that they were billing me for March. After all this run around I explained that I had not used their service at all and that I had no intention of using it as it did not work for us..they still refused to refund our credit card. STAY CLEAR OF THESE GUYS...Great at the start and then once they have your money they let you down, WAY down. We went with SellerActive...much more customer focused and wonderfully priced.

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ecomdash user reviews

Helps to keep track of inventory

Read full review >
Allen
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.11.2021 Company Size: More than 100 Employees Industry: Retail

Started Out Well, Ended Badly

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

2/5

Value for Money

2/5

Ease of Use

Published on: 24.01.2021 Company Size: N/A Industry: N/A
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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