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eMaint Review

eMaint
Our score: 9.0 User satisfaction: 100%

What is eMaint?

eMaint is a powerful cloud-based computerized maintenance management system (CMMS) developed by Fluke Reliability. Trusted by large enterprises and small businesses alike, the platform is designed to help maintenance teams plan, monitor, and optimize all maintenance operations. It also serves as a unified data repository to simplify data collection and analysis for maintenance teams. With this at your disposal, you can take the right measures at the right times so you can accomplish daily tasks as efficiently as possible.

Among the core functionalities that eMaint has to offer are work management, inventory management, and asset management. These tools allow maintenance teams to manage all work order requests as well as keep a close eye on equipment performance and the availability of spare parts. In addition, eMaint also gives users access to a multi-site toolkit, scheduling systems, and interactive plans. As such, maintenance technicians can access the information they need to perform their jobs without having to go back and forth to the office.

Aside from the above-mentioned features, eMaint also comes equipped with preventive maintenance and predictive maintenance modules. These can generate calendar-based or meter-based maintenance schedules and come up with methods to test the actual operating conditions of your assets. With these, teams can take a more proactive approach toward maintenance management which, in turn, prevents system failures, downtimes, and costly repairs.

eMaint also has custom reporting options to help you track all maintenance activities. The platform is highly configurable so you can tailor dashboards, workflows, and filters depending on your needs.

eMaint is also built to play well with other systems, thanks to its RESTful API. It can connect to accounting, inventory management, purchasing, human resource systems, and more. These allow it to unite individual business processes.

Last but not least, as the platform is completely cloud-based, users can access it on any device that is connected to the internet. Available starting at $33/user/month, eMaint offers scalable plans, which are great for companies with changing maintenance management requirements.

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Overview of eMaint Benefits

eMaint offers an array of advantages to its users. Among which are detailed below:

Increased Efficiency and Productivity

As an award-winning CMMS, eMaint carries a comprehensive set of functionalities. It combines asset management, inventory management, and work order automation in a single hub, allowing maintenance teams to perform their duties without getting bogged down by paperwork and manual processes.

eMaint also helps you save time and resources by efficiently managing, planning and organizing maintenance tasks not just one by one but all of them. With its unified dashboards, you can make operations more accountable, visible, and transparent. You can also increase work completion rates on time and within budget as everything is recorded in the system. In addition, thanks to its automation features, users can automatically generate work orders and ensure they are routed accordingly.

The above-mentioned features aside, eMaint also prides itself in offering preventive and predictive maintenance solutions. This allows users to be proactive in managing their equipment and other assets. Lastly, the application is completely configurable so it can be tailored to meet the changing needs of your company.

Performance Tracking is Data-Driven

eMaint takes the guesswork out of asset tracking, maintenance, and improvement. This is because the platform aims to simplify data collection and analysis through its reporting capabilities. With this, teams can monitor and assess asset performance so potential failures are identified as early as possible. This allows you to take the right measures at the most opportune times so technicians can do their jobs more safely and productively.

These aside, eMaint can also keep a record of work order responses, response times, maintenance durations, and more. In this way, you can also take a close look at technician performance and gauge whether there are points for improvement in terms of team productivity or efficiency.

Information is More Accessible

Aside from being a cloud-based solution, eMaint also offers tools that make it perfect for maintenance teams that are always on the go. For starters, the platform comes equipped with interactive plans and document storage. This will allow technicians to visualize maintenance management data on site maps or floor plans so they can easily review it while on the job. It also stores any images, documents, or other files within the software’s database for easy access.

Another advantage of using eMaint is its mobile functionalities. With these, technicians can gain access to real-time data with just a few taps on their phones. It has built-in note-taking tools, barcode and QR scanning, as well as a camera function so that technicians can take and upload pictures of assets for better documentation of maintenance work. This also improves internal communication while sustaining a completely paperless environment.

Last but not least, eMaint mobile has an offline mode so technicians don’t have to worry about being unable to access files during a job due to an unstable internet connection. All changes made while offline will be synced on the cloud once they get back online.

Operations are Streamlined

eMaint aims to streamline your operational needs and make maintenance management more convenient. So, the CMMS is designed to seamlessly integrate with various business systems that you are probably already using for your operations. It has 30-year partnerships with leading vendors, be it providers of ERP systems, payroll and accounting platforms, purchasing tools, project management software, or inventory management systems.

Using its API integration, users can connect their important operational procedures and ensure seamless information sharing. This also eliminates error-prone manual data entries, enables the automation of different processes, accelerates response times, and improves data-driven decisions.

CMMS Onboarding Made Easy

Other than offering robust features and a quality user interface, eMaint also excels in terms of onboarding and customer support.

For starters, the vendor offers unlimited on-demand access to training materials through eMaint University. Here, users can gain 24/7 access to courses or information on maintenance management best practices. There’s also a customer success portal where you can see their idea port or support cases. This allows you to get tips and tricks on how to make the most out of eMaint for your operations.

Should you encounter technical difficulties with the software, eMaint also has several support channels that you can take advantage of. You may contact its support specialists by phone, email, or live chat. It also has a troubleshooting tool that makes it easy for you to get quick fixes for your technical concerns. The vendor also guarantees a response time of one hour or less for customers with critical concerns.

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Overview of eMaint Features

  • Unified Document Storage
  • Predictive Maintenance
  • Preventive Maintenance
  • Multi-Site Toolkit
  • Multi-Location Inventory Visibility
  • Custom Dashboards
  • Custom Reporting
  • Inventory Management
  • Spare Parts Management
  • Supplier Management
  • Parts Purchasing and Requisitioning
  • eProcurement Punchout Catalog
  • Asset Management
  • Asset Reservation
  • Asset Criticality Ranking
  • Mobile Maintenance
  • Barcode and QR Code Support
  • Offline Mode
  • Work Order Management
  • Work Order Lists
  • Real-Time Notifications
  • Work Schedules
  • Interactive Plans

What Problems Will eMaint Solve?

Problem #1: Siloed Asset Management

Solution: Organizations, particularly those with large-scale operations, handle a multitude of company assets across departments or locations. As such, it can be difficult to monitor and analyze company equipment or inventory.

With eMaint’s powerful asset management functionality, organizations can seamlessly track and report on critical assets across the board. eMaint allows organizations to generate calendar and/or meter-based PMs for each asset to ensure all planned maintenance is being performed on time and correctly, reducing downtime and extending asset life.

Problem #2: Difficulty Keeping Up with Industry Regulations

Solution: Industry standards are constantly changing, especially in light of global disruptions like the COVID-19 pandemic. This makes it harder for companies to stay compliant with regulations and ensure that all operations are up to snuff.

Luckily, eMaint’s CMMS solution enables organizations to produce detailed documentation on work performed and charges on each asset with attached pictures, documents, links, and other multimedia. eMaint also provides an easy, streamlined method for conducting inspection rounds, enabling technicians to capture the start and stop times of the inspection, view the inspection instructions, record any notes, and indicate if the inspection is a pass or fail.

Problem #3: Low productivity due to data inaccessibility

Solution: Access to information is among the biggest challenges for remote employees. If you rely on legacy systems and paper-based processes, there’s a good chance that your technicians and field employees will need to return to their desks day in and day out to access any data they need for maintenance work. This can take away valuable time that could be otherwise spent on more attention-demanding tasks.

With eMaint’s mobile CMMS, you can curb this problem. As it is designed to run on smartphones, tablets, and any browser-based device, it reduces the need for paperwork and frees technicians from their desktop computers. It also allows them to access as well as upload information in an instant so they can manage their hours more efficiently.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

eMaint Position In Our Categories

Since companies have distinct business wants, it is only practical they steer clear of adopting a one-size-fits-all, ideal business program. Still, it is hard to chance on such an app even among branded software solutions. The practicable step to undertake can be to narrow down the various essential factors which require consideration such as important features, costing, skill capability of staff members, organizational size, etc. The second step is, you should double down on the research exhaustively. Read these eMaint evaluations and look over each of the software systems in your shortlist in detail. Such all-encompassing product investigation can make sure you take out unfit software solutions and pay for the system which delivers all the aspects your business requires.

Position of eMaint in our main categories:

TOP 10

eMaint is one of the top 10 Facility Management Software products

TOP 10

eMaint is one of the 10 Fixed Asset Management Software products

TOP 50

eMaint is one of the top 50 Project Management Software products

Each business has its own characteristics, and may call for a particular type of Maintenance Management Software - CMMS solution that will be designed for their business size, type of clients and staff and even specific niche they deal with. You should not count on locating a perfect software that will be suitable for each business regardless of their background is. It may be a good idea to read a few eMaint Maintenance Management Software - CMMS reviews first and even then you should pay attention to what the solution is supposed to do for your business and your employees. Do you require an easy and intuitive service with just essential functions? Will you actually make use of the advanced functionalities needed by pros and big enterprises? Are there any specific features that are especially practical for the industry you work in? If you ask yourself these questions it is going to be much easier to locate a reliable software that will match your budget.

How Much Does eMaint Cost?

eMaint Pricing Plans:

Free Trial

Team

$69/user/month

Professional

$85/user/month

Enterprise

$120/user/month

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What are eMaint pricing details?

eMaint Pricing Plans:

Free Trial

Team

$69/user/month

Professional

$85/user/month

Enterprise

$120/user/month

eMaint has three pricing packages for SMBs and enterprises, which are bundled depending on included features and support options.

Team – Starts at $69/user/month

  • Supports up to three users
  • Standard CMMS features
  • Unlimited Helpdesk support
  • Regular software updates
  • 24/7 online training
  • Mobile access

Professional – Starts at $85/user/month

  • Supports three users or more
  • Advanced CMMS features
  • Dedicated account manager
  • Interactive Image Mapping
  • Workflow automation options
  • Work request options
  • Account for sandbox staging

Enterprise – Starts at $120/user/month

  • Supports five users or more
  • Unlimited work request user login
  • Web API access
  • Multi-Site Toolkit
  • Single-sign-on options
  • Discount on Xcelerate Conference

User Satisfaction

Positive Social Media Mentions 58
Negative Social Media Mentions 0

We know that when you decide to get a Maintenance Management Software - CMMS it’s vital not only to find out how experts score it in their reviews, but also to discover if the real clients and enterprises that use these solutions are indeed satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and eMaint reviews across a wide array of social media sites. The data is then presented in a simple to digest form indicating how many customers had positive and negative experience with eMaint. With that information at your disposal you should be prepared to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for eMaint?

eMaint has over 30 years of experience in integrating its software with external applications. It enables easy data import from PLC, SCADA, building automation systems, corporate systems, and more. Moreover, the platform can connect with Predictive Maintenance (PdM) service providers and major supplier catalogs, which allows for faster procurement and inventory management processes. A few of the business systems it can integrate with are:

  • SAP
  • Oracle
  • Grainger
  • SEMEQ
  • QuickBooks
  • ADP
  • Microsoft Dynamics GP
  • Jira
  • Sage
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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