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Epos Now Review

Epos Now
Our score: 7.8 User satisfaction: 85%

What is Epos Now?

Epos Now is a complete POS system that can be used by all kinds of businesses, especially those in the retail and hospitality industries. Their systems are very responsive and work both online and offline. That way business can rest assured that they will never lose a sale if and when their Internet connection is not working.

The system also acts as a platform for reporting, back office management, inventory control, staff monitoring, and customer relations tool.

Further, Epos Now allows integrations with more than 80 programs and applications to offer establishments more flexibility. This way, customers have a variety of options when it comes to their orders or purchases.

Epos Now is also very easy to use, so staff can be trained to operate the system in a short time. In this way, employees with access to the POS system will know what to do even when the need arises for them to man the till.

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Overview of Epos Now Benefits

Here are some of the main benefits associated to using Epos Now:

Ease of Use

Users of Epos Now point-of-sale system greatly benefit from the user-friendly interface. The layout is simple and easily navigable that even those who do not consider themselves techies would be able to use it properly after a quick training.

Secure System

Epos Now is also a secure system. Owners and managers can give or restrict access to the till and to other functions such as discounting or giving refunds. Furthermore, all transactions are logged so that till theft, stock shrinkage, and misuse can be circumscribed or avoided completely.

Quick Support

If ever a problem arises, managers can count on Epos Now to respond quickly. Many customers also point out that responders had been patient, accommodating, and helpful in resolving problems or answering queries. Because of the fast resolutions, establishments can get back to business without losing sales.

System Expansion

Epos Now POS systems are expandable—they support third party integrations with over 80 partner applications and programs. More importantly, they allow establishments to accept payments that are neither physical cash nor card such as PayPal and Apple Pay. That way, more customers who would like to pay differently could be served.

Cloud Management

Since Epos Now systems are cloud-based, managers and owners can manage their businesses whenever and wherever. They can do different things like monitor employee productivity, change pricing, accounting, or generate reports away from the office. This gives the management flexibility to supervise the business even when they are away from the venue.

Report Generation

Epos Now can generate reports and analysis on various aspects of the business, especially sales. Through their dashboard, business owners and managers can monitor their revenues and identify which areas could be driven for more growth. Detailed data can better help establishments to identify their needs and even boost sales.

Accounting
The Epos Now POS systems do more than just keep count of revenues. Businesses even automatically get their quarterly and end-of-year tax returns from the systems. This eliminates the need to hire an accountant or purchase another program that can do these same functions.

Product and Stock Organization

Vendors can effortlessly update their catalogs with Epos Now POS. Through the systems, they are able to add products or edit product information and even bundle different items to come up with new offerings. This is particularly helpful for businesses that have a wide range of products so that their customers will not have a hard time looking for something specific.

In addition, stocks can be monitored via the Epos Now POS. This ensures that important or popular items never run low, or worse, run out. The process also does not long, so that managers and owners can focus their energies on other parts of the business operation.

Built-In CRM

Through the built-in CRM of the Epos Now POS systems, businesses can keep track of their customers and come up with ways to inspire customer loyalty. Furthermore, they can use the CRM to market their products or tailor promotions for loyal customers.

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Overview of Epos Now Features

  • Dual core processor
  • Touch Screen Monitor
  • Metal cash drawer
  • Solid state hard drive
  • Fast Receipt Printing
  • Quick transaction processing
  • Offline functionality
  • User-Friendly Platform
  • Customizable Receipts
  • Automatic Pop-Up Messages
  • Business overview dashboard
  • Customizable Dashboard
  • Instant Sales Overview
  • In-Depth Reporting and Analysis
  • End-Of-Day Reports
  • Accounting Module
  • Payroll
  • Remote Cloud Management
  • Product management
  • Inventory monitoring
  • Low stock alerts
  • Barcode and label printing
  • Employee management
  • Till security
  • Transactions log
  • Access rights and permissions control
  • Promotions
  • Built-in CRM
  • Loyalty system
  • App Store
  • Third-party integrations
  • Secure card payments
  • E-commerce web integration
  • Advanced table planning
  • Real-time device synchronization
  • Remote service
  • Caller ID integration

Epos Now Position In Our Categories

Keeping in mind companies have special business-related demands, it is rational that they steer clear of paying for an all-encompassing, ideal software product. Regardless, it is hard to stumble on such application even among widely used software systems. The practicable step to do can be to make a list of the different chief functions that call for a careful thought such as essential features, costing, skill capability of the employees, company size, etc. The second step is, you must perform your product research thoroughly. Go over some of these Epos Now evaluations and check out each of the software options in your list more closely. Such all-encompassing product research can make sure you take out ill-fitting applications and subscribe to the system that includes all the function your company requires in sustaining growth.

Position of Epos Now in our main categories:

TOP 100

Epos Now is one of the top 100 Restaurant Management Software products

If you are interested in Epos Now it could also be beneficial to investigate other subcategories of Restaurant Management Software collected in our base of SaaS software reviews.

It's crucial to note that hardly any software in the Restaurant Management Software category will be an ideal solution able to fulfill all the needs of different company types, sizes and industries. It may be a good idea to read a few Epos Now Restaurant Management Software reviews first as certain solutions may excel just in a very small set of applications or be prepared with a very specific type of industry in mind. Others may operate with a goal of being simple and intuitive and therefore lack advanced functions needed by more experienced users. There are also solutions that focus on a large group of customers and provide a rich feature base, but that usually comes at a more expensive price of such a solution. Make sure you're aware of your requirements so that you choose a software that provides exactly the functionalities you look for.

How Much Does Epos Now Cost?

Epos Now Pricing Plans:

Free Trial

Epos Now Software

$39/month

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What are Epos Now pricing details?

Epos Now Pricing Plans:

Free Trial

Epos Now Software

$39/month

Epos Now offers three software+hardware POS packages for retail, hospitality, and a tablet-based system. You can check with the vendor for details. For POS software only, two plans are available:

  • Epos Now Software – Pay Monthly – $39
  • Epos Now Software – Pay Upfront – $750

Features/capabilities:

  • Complete visibility and control of business, inventory and staff.
  • AppStore access with Epos Now web-based Back Office.
  • Scalable from a single business to businesses with multiple locations.
  • Works with any standard receipt printer, barcode scanner, or customer display pole.
  • Products adding and editing.

User Satisfaction

Positive Social Media Mentions 75
Negative Social Media Mentions 13

We realize that when you choose to buy a Restaurant Management Software it’s vital not only to see how professionals score it in their reviews, but also to discover if the actual people and enterprises that use it are indeed satisfied with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Epos Now reviews across a wide array of social media sites. The information is then featured in a simple to digest way revealing how many users had positive and negative experience with Epos Now. With that information at hand you will be equipped to make an informed business choice that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • One-time payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Epos Now?

Epos Now has a multitude of integrations available through their AppStore. Some of the more popular services that can be connected to their POS systems are PayPal, Apple Pay, and psConnect.

Epos Now User Reviews

Epos Now average rating:

Average score
4.3/5 (4 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Bobby

PROS: I am very pleased with Epos Now's support team. I never have to wait for more than a day whenever we have any questions. Epos' system is also exquisite when it comes to tracking our clients. I can personally send them messages regarding their credit accounts. It is also very easy to learn how to use Epos Now.

CONS: Product updates can be hard, but then again, it's easily resolved by their customer service.

Reviewed 6 years ago

Read full review >

The least favorable review

Jerel

PROS: Epos Now allowed me to do these two things effectively: processing of payments and keeping track of my inventory.

CONS: I have only benefited from using this tool, so I don't really dislike anything.

Reviewed 4 years ago

Read full review >

More reviews from 4 actual users:

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  • Most positive
  • Most negative

Effective way to sell products

Read full review >
Jerel
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 27.10.2021 Company Size: Industry: Consumer Services

PROS: Epos Now allowed me to do these two things effectively: processing of payments and keeping track of my inventory.

CONS: I have only benefited from using this tool, so I don't really dislike anything.

What do you think about this review?

Great Poor

Epos Now is a brilliant Software, very much recommended

Read full review >
Alia
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 13.01.2021 Company Size: 11-50 Employees Industry: Retail

PROS: I never had trouble teaching my staff how to use it. Within seconds, they're already set to use the system. It is easy to use!

CONS: It will be great if we could set-up the mouse as the primary navigation tool. As the system is mainly for touch screen use, it can be hard to use the mouse.

What do you think about this review?

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Show More User Reviews (4)

Recommended software for marketers

Read full review >
Esta
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 01.02.2020 Company Size: 1-10 Employees Industry: N/A

PROS: Epos Now is a software that is simple to use. We never had trouble teaching our retail employees how to use it. At the same time, Epos is also sophisticated enough to keep our clients' data secure and organized. We also integrated it into our CRM for easy tracking of purchases.

CONS: We would appreciate it if the customization of current features is added.

What do you think about this review?

Great Poor

Excellent support team and service

Read full review >
Bobby
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.01.2020 Company Size: Industry: N/A

PROS: I am very pleased with Epos Now's support team. I never have to wait for more than a day whenever we have any questions. Epos' system is also exquisite when it comes to tracking our clients. I can personally send them messages regarding their credit accounts. It is also very easy to learn how to use Epos Now.

CONS: Product updates can be hard, but then again, it's easily resolved by their customer service.

What do you think about this review?

Great Poor
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Epos Now user reviews

Effective way to sell products

Read full review >
Jerel
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 27.10.2021 Company Size: Industry: Consumer Services

Epos Now is a brilliant Software, very much recommended

Read full review >
Alia
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 13.01.2021 Company Size: 11-50 Employees Industry: Retail

Recommended software for marketers

Read full review >
Esta
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 01.02.2020 Company Size: 1-10 Employees Industry: N/A

Excellent support team and service

Read full review >
Bobby
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.01.2020 Company Size: Industry: N/A
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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