HotSchedules Review

Our score: 8.7 User satisfaction: 95%

What is HotSchedules?

HotSchedules is a provider of mobile, cloud-based technology for the restaurant, retail. and hospitality industries. The software is designed to automate operational challenges like recruiting, training, scheduling, business intelligence, shift communication, labor, and inventory management.

Over the years, HotSchedulues has earned the trust and following of more than 1.2 million people in the hotel and restaurant industry from owners to managers to servers, line cooks, and bartenders, becoming a popular employee scheduling and labor management solution in the restaurant industry. At present, the software is widely used in many companies that range from huge franchise operations down to the independent mom and pop restaurants.

Overview of HotSchedules Benefits

HotSchedules’ all-in-one restaurant scheduling tool makes it easy to create, communicate and manage employees’ schedules. It reduces the time it takes managers to create, communicate and manage schedules. And with its advanced reporting and forecasting capabilities, restaurants now get schedule the right people at the right time and reduce labor costs in the process. Integration with point-of-sale systems is also available to ensure that employees clock in and out within a threshold.

HotSchedules also offers Train, a restaurant training solution designed for the modern workforce, making it flexible yet simple enough to accommodate all types of content and styles of learning. Learners can share thoughts and ideas about courses and managers can check progress and coach up when scores are low or progress is slow. Users can company-branded online training academy with restaurant-specific courses, curricula and exams by job and/or region.

HotSchedules has also found the way to ensure conventionality like above-store reporting, meal period planning, floor maps and the Affordable Care Act much easier to manage. And with PayControl set up, users are ensured of accurate payroll records and reporting readily available in one spot. Time card and payroll history is readily available within the platform and the information can be exported to popular third-party payroll vendors.

Overview of HotSchedules Features

  • Online schedules
  • Reporting
  • POS integration
  • Mobile communication
  • Training
  • PayControl
  • Floor maps
  • Affordable care advisor
  • Activity-based forecasting
  • Above-store console

HotSchedules Position In Our Categories

Since businesses have distinctive business-related demands, it is logical that they avoid choosing an all-encompassing, ideal business program. Regardless, it is futile to try to come across such application even among sought-after software products. The reasonable thing to do can be to set down the various vital aspects that require examination such as key features, pricing, skill levels of the users, company size, etc. Then, you must conduct the research to a full extent. Have a look at some of these HotSchedules evaluations and explore each of the software programs in your list more closely. Such comprehensive product investigation guarantee you drop poorly fit apps and pay for the one that offers all the features your business requires.

Position of HotSchedules in our main categories:

TOP 20

HotSchedules is one of the top 20 Employee Scheduling Software products

TOP 50

HotSchedules is one of the 50 Restaurant Management Software products

If you are interested in HotSchedules it might also be a good idea to examine other subcategories of Restaurant Management Software gathered in our database of SaaS software reviews.

Every business is different, and might call for a special Restaurant Management Software solution that will be designed for their business size, type of customers and staff and even specific industry they cater to. We advise you don't count on getting a perfect software that is going to be suitable for every company no matter what their history is. It may be a good idea to read a few HotSchedules Restaurant Management Software reviews first and even then you should remember what the software is supposed to do for your company and your staff. Do you require a simple and intuitive app with just basic features? Will you actually use the complex functionalities required by pros and large enterprises? Are there any specific features that are especially beneficial for the industry you work in? If you ask yourself these questions it is going to be much easier to locate a trustworthy app that will fit your budget.

How Much Does HotSchedules Cost?

HotSchedules Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

HotSchedules is a quote-priced system, meaning that each client receives an individual plan tailored to his needs. Contact the company for enterprise pricing, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 75
Negative Social Media Mentions 4

We realize that when you make a decision to buy Restaurant Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and HotSchedules reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with HotSchedules. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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HotSchedules Comparisons

What are HotSchedules pricing details?

HotSchedules Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

HotSchedules is a quote-priced system, meaning that each client receives an individual plan tailored to his needs. Contact the company for enterprise pricing, and ask for your quote.

What integrations are available for HotSchedules?

HotSchedules integrates with the following business systems and applications:

  • Aloha
  • Digital Dining
  • Focus POS
  • Oracle Hospitality
  • Restaurant Manager
  • SilverWarePOS
  • Brink POS
  • Revention
  • PAR
  • Squirrel Systems
  • Retalix
  • Compris POS
  • Pointsoft
  • Quest
  • Transight POS
  • ICG
  • Quickbooks
  • Intouch POS
  • iPOS
  • Shopify
  • NewPOS
  • pcAmerica
  • Micorsoft RMS
  • Toast POS
  • CBS Northstar
  • Breeze Systems
  • Host Concepts
  • Sage Payroll Services

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Reviewed By Nestor Gilbert
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