Zomato Base Review

Zomato Base
Our score: 8.8 User satisfaction: 100%

What is Zomato Base?

Zomato Base is a cloud-based POS system that helps restaurants manage their businesses by accessing operations from a single platform. The application serves as a gateway for food establishments to fully organize their systems and procedures.

Zomato Base also links with different hardware for better coordination between front-of-house and kitchen staff. In addition, it also works with applications available in the marketplace, for restaurants to configure the system to suit their needs. On top of that, the cloud-based app integrates with other Zomato products, making it an all-rounder POS system.

Furthermore, Zomato Base enables restaurants to offer only the best dining experiences to their clientele.

Overview of Zomato Base Benefits

Here are some of the benefits commonly associated with using Zomato Base:

Menu Management

With Zomato Base, restaurants can alter or update their menu at any time nd from any place. All changes made, from new offerings to new prices, will immediately reflect in the system. Establishments do not have to manually key in these changes in other devices, as the app’s cloud-based feature lets it implement updates across the business.

Inventory Tracker

Restaurants will not have to worry about not being able to offer a certain item on the menu due to the unavailability of an ingredient. Zomato Base’s inventory tracking feature ensures that all important ingredients are always in supply.

Ingredient Management

Aside from making sure stocks are always abundant, Zomato Base also tracks the use of ingredients according to meal orders. This reduces the amount of food items that are unaccounted for, so restaurants can stick to their budgets.

Tailored Experiences

Zomato Base has a built-in CRM interface, too, that keeps tracks of customer profiles such as their favorite and disliked menu items. By doing so, the application allows restaurants to personalize their returning customers’ dining experiences.

Real-Time Metrics

With Zomato Base, restaurants can also track their sales performance. Real-time analytics provide them with insights they can act upon to improve their services. Report generation can be done remotely, too, at the convenience of owners and managers.

Electronic Invoicing

Restaurants that are conscious of their carbon footprint can start reducing it with Zomato Base. The application sends customers’ invoices to them via email or SMS to eliminate the need for printing receipts.

Uninterrupted Sales

Whenever the Internet goes down, Zomato Base will still keep running. Its always on mode makes sure that restaurants continue to conduct business as usual to prevent loss of sales.

Online Payment Gateway

Restaurants can cater to a wider range of customers with Zomato Base. The application ensures that food establishments can keep up with modern methods of payment through its online payment app integration.

Stealth Mode

Zomato Base claims that this feature of theirs will change the way restaurants do business. To find out what this is all about, food establishments will have to sign up for the app first.

Marketplace App Integration

Zomato Base can connect with other Zomato products such as Order, Book, and Trace. With this feature, restaurants can truly take control of all aspects of business from one place.

Overview of Zomato Base Features

  • Menu items alteration
  • Menu price update
  • Inventory supply tracking
  • Ingredient-level management
  • Customer profiling
  • Sales analytics
  • MIS reports generation
  • Digital invoicing via SMS
  • Digital invoicing via email
  • No Internet transactions
  • Online payment gateway
  • Stealth feature

Zomato Base Position In Our Categories

Because businesses have unique business demands, it is only sensible that they avoid choosing an all-encompassing, ideal system. Still, it is troublesome to pinpoint such an app even among branded software solutions. The best thing to undertake is to make a list of the varied main functions which need scrutiny such as crucial features, price plans, skill capability of the employees, business size, etc. The second step is, you must conduct your product research systematically. Read some of these Zomato Base evaluations and explore the other software products in your list more closely. Such all-encompassing product investigation guarantees you steer clear of unfit software products and buy the system which delivers all the tools your business requires.

Position of Zomato Base in our main categories:

TOP 20

Zomato Base is one of the top 20 Restaurant Management Software products

If you are interested in Zomato Base it may also be a good idea to examine other subcategories of Restaurant Management Software listed in our database of SaaS software reviews.

There are popular and widely used systems in each software group. But are they necessarily the best fit for your enterprise’s specific wants? A market-leading software application may have thousands of customers, but does it offer what you need? For this reason, do not blindly shell out for popular systems. Read at least a few Zomato Base Restaurant Management Software reviews and think about the elements that you wish to have in the software such as the price, main features, available integrations etc. Then, shortlist a few apps that fit your needs. Try out the free trials of these apps, read online opinions, get explanations from the seller, and do your investigation thoroughly. This profound research is sure to aid you select the most excellent software solution for your company’s specific wants.

How Much Does Zomato Base Cost?

Zomato Base Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Zomato Base’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Here are the details:

  • Menu management
  • Inventory organization
  • Recipe arrangement
  • Built-in CRM
  • Simultaneous analytics
  • Digital receipts
  • Offline sales
  • Online transactions support
  • Stealth feature

User Satisfaction

Positive Social Media Mentions 16
Negative Social Media Mentions 0

We realize that when you make a decision to buy Restaurant Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zomato Base reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Zomato Base. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Android
  • Web-based


  • Cloud Hosted
  • Open API

Language Support

  • English
  • Polish
  • Turkish

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Zomato Base pricing details?

Zomato Base Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Zomato Base’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Here are the details:

  • Menu management
  • Inventory organization
  • Recipe arrangement
  • Built-in CRM
  • Simultaneous analytics
  • Digital receipts
  • Offline sales
  • Online transactions support
  • Stealth feature

What integrations are available for Zomato Base?

Zomato Base has an open API which means it can integrate with third-party applications that are available in the marketplace. To know more about this feature, contact the company’s support team.


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Reviewed By Louie Andre
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