Expensify Review

PROS: It comes with a great pricing model such that it is based on active users instead of users in general. This brings value based on how you use the tool in your business. It is mobile compatible which means you can download the app on your device and create reports on your expenses on the move. The integration with QuickBooks and Google apps allow you to perform your duties in a professional and efficient manner. You can create different reports with different names which makes your work easier.

CONS: Although it integrates with QuickBooks, it does not offer integrations with Webhooks and an API. In terms of integration with QuickBooks, it would be better if it offered a summarized invoice for customers per item in a certain product line. This would make work easier on our part. All in all, the tool offers great experience for what we need.

PROS: It tracks every expense you incur from meals to travel costs, you can get all of this into the system without any paperwork involved. All this is done in short period and effortless. If you find paperwork annoying, then this tool will be the perfect fit. The SmartScan feature comes with the solution on how to generate expense without filling a form. It helps you to scan the receipt and from there, the tool generates the expense on its own. The mobile version makes everything simple, flexible, and your work easier.

CONS: Although the SmartScan feature can come in handy, it can be slow when processing the receipt to generate the expense. Also, our staff found it difficult to use the product. It may be that they did not have the right training which resulted to major delays in reporting. It would be nice if the tool had better framework such that when a set up accident occurs, you can recover within a short period.

PROS: What I love most about Expensify software is that everything is online, and there is no need of using paper, all you have to do is to upload the receipts. You can take a picture of the receipt and upload it to the site or app. The process is simple, clear and easy to keep track of them. You can easily make change within the report. The interface is clean and easy to work with. This is great tool for our remote-team.

CONS: There is no natural integration with ERP and if you use an ERP than this tool might make some additional complications. However, the product is great for small to medium size businesses.

PROS: It is not only easy to use but offers end to end reporting solutions for your expenses. The team can be able to meet deadlines as the process of uploading the receipt to generate the expense report is fast. You only have to capture the receipt and upload it and then allow the system to generate the report. It has a mobile version which adds to its flexibility.

CONS: At times, there can be duplicate entries which mean double counting when tracking credit card charges. This happens when you have automatic loads to the card and thus the need to submit receipts manually. It would be more reliable if this did not occur.

PROS: it seems a good idea but it's totally rubbish and the customer service is non existant, don't use they will rip you off. I signed up and went over the trial and wanted to cancel and they charged me for the year. Fair enough I cannot use the thing now and upload my receipts even though they have charged me until feb 2020. This has made me so angry, please avoide this company like the plague!

CONS: having a heart and being for the customer rather than take th piss.

PROS: Expensify has become like an additional staff in our organization. I can literally use it to track the mileage when driving and determine how much I have spent in the process. The mobile app offers a flexible platform on which you can manage how much you spend when you are either driving or for your business and produce reports on the same. The SmartScan helps to automatically record expenses in the system after scanning your receipt. You can easily switch between items that need invoicing and those that can be reimbursed.

CONS: Although we are in the digital era where everything is done electronically, such technology might not be convenient for all. Such a case is with some of my clients. They want their reports to be done manually and not electronically. With the recent updates on Expensify, they eliminated the manual reports functionality. It would be better if they restored it to help me close reports and submit manually to some of my customers.

PROS: It connects to QB and credit cards but there are a lot of softwares that do this.

CONS: It constantly loses connection, having to manually set up again and the system doesn’t recognize that it’s already imported or exported things, causing duplicates and an accounting nightmare to clean up.

PROS: when it's working, it's really good. scans are solid, and the workflow is done well

CONS: their billing is scandalous - expensify hide behind fixed contracts and auto-renew clauses that you can escape from - it's shady beyond belief we had financial issues during covid and expensify increased our billing rate despite the number of staff employed dropping by 50%. still - our fees have more than doubled in a year and we cannot get out of the contract EVEN FOR STAFF WHO AREN'T HERE.

PROS: I love that I’m able to email receipts to expensify and the tool automatically categorize them and put them into the report. You are able to create rules and to classify your own charges. I don’t have to comment or classify the Lyft and Uber charges when filling the report. It saves lot of time. Also, the interface is easy and intuitive and you can easily submit reports.

CONS: When I started with this tool I didn’t know that I had to attach the signature so I can submit a report. It would be great if they could explain this to the new customers.

PROS: The ability to integrate with other products, such as Tsheets, is attractive, and the OCR seems to work well.

CONS: If you are a small business and will be setting this up yourself, BE AWARE that there is NO LIVE HUMAN BEING available to you in any way for customer support. No chat, no email, no ticket system, no phone. There is an automated bot called "Concierge" which can give you canned answers. I have just cancelled my account (also not easy to do) after spending a week trying to get a simple answer to a set up question. No amount of pleading, badgering, or threatening the bot produced a human to answer my question. If you are an employee using this product you may like it very well, but woe to the small business person who is trying to set it up and support it. Stay away.

PROS: It has a simple user interface. When it comes to preparing expense report this tool offers an easy way through which can capture your receipts. You can take a photo of your receipt, upload it in the system and store it for reporting purpose. With Expensify, you will not lose your receipts and offers better reporting functionality for your business.

CONS: I have not had much to test the product in other areas apart from the company operations. Although it can help to track travelling and other personal expenses, I have not used it for that. With that said, I cannot seem to find any dislike with the tool in my current state or usage of the product.

PROS: It offers both web and mobile application for any business organization to use. The fact that it can track and record charges in your credit card makes it an ideal tool for reporting purposes. We are able to produce reports and hold each user accountable based con the reports. It integrates well with our accounting systems, which allows for tailored reporting and reconciliation of accounts.

CONS: When we have a preauthorized credit card charge of a particular month and account for it in that month, it shows up in the next month statement. This problem can be annoying as you have to go back to the statement and remove it manually. Despite this, the tool works fine to solve most of the accounting issues we had before.

PROS: Expensify is easy to use, you can download it and start using it right away. All my clients can start using it, because it is free to start and then they can easily accept the pricing model because it is affordable tool. Also, I love its support team, they are great. I had some requirements and issue with some features and they helped me to solve the problem and to meet my needs. I feel that we as their clients are important to them.

CONS: It would be great if they could improve the billable feature so it can be integrated better with Intacct and to include some automatic sync.

PROS: The pricing model is great because it is based on active users instead of names. The mobile app is great and you can easily create expense reports. The process of adding a personal or corporate card for automatic importing works great. The integration with Quickbox is useful and well-synch. I like that the reimbursement is free and quick. Also, the integration with Google Apps is extremely useful when it comes to delegated authentication and account creation sync. And I love that I can use defined formats for report names and this is great to keep all the things consistent.

CONS: The integration with other platforms like API, webhooks and Zapier is not as intuitive as it should be. We had to summarize invoice line item by customer in Quickbooks but we are not able to do this. Anyway, these are small issues and believe they will work on these.

PROS: I like that this tool is easy to use, it has clean and intuitive interface. You can easily administer from the admin side. It provides lot of options and there are lot of ways to personalize it for our needs. I like the credit card integration.

CONS: I wish I could customize the billable toggles more and to make them more exclusive even though the users are allowed to toggle them both. Also, it would be great if the reports have an option to select few times either checkbox option or multi-value drop-down or something similar. Right now there are only options for text field, drop-down and date.

PROS: We finally found a tool to do the expenses without using the spreadsheet. Expensify is easy, user-friendly and efficient. I like their “No bill unless you use it” policy, it is perfect tool for doing businesses. Our business is growing and we can’t wait to use all the other Expensify features.

CONS: I haven’t found something to dislike.

PROS: I like its simplicity and mobile app. All I have to do is to add expenses on mobile, snap a picture and Expensify will do the rest (it will extract expense information from the receipt). When preparing report I have to select the receipts that go into a particular report. I can keep track of client expenses, submit the expense reports and tracking them easier.

CONS: The tool is easy to use and the learning curve is clear and straightforward. But one minor thing that I don’t like is the speed after uploading the receipts, the process takes some time or maybe this is an issue in updating the completion status. It’s not major issue but if you are in hurry then it can be frustrating.

PROS: It is easy to use and intuitive. You can easy customize the tool to fit your needs. For example, you can include categories in the system that matches those in your QuickBooks or organizational reporting needs. It makes it easy for you to expert reports for your expenses. Since you can easily set up categories the way you like, it offers a better reporting platform regardless of your needs.

CONS: The approval of reports feature is not as reliable as it should be. At times, a user can approve a report without your consent, which closes it. The tool does not produce recent activities on which reports have been approved, which makes it difficult to find that report. It would be better if there was an easier way to find all reports that are approved.

PROS: I often use its mobile app because it is user-friendly and I can easily upload expenses for reimbursement in real time from anywhere. It allows me to add an expense to an expense report immediately.

CONS: I couldn’t un-link the credit card account from expensify account via mobile app, I haven’t try the online version yet.

PROS: It is simple for anyone to use. You can find your way around the tool without much help or time learning about how it works. For your receipts, you can add them into the system by uploading them. It offers great solutions for managing your expenses and you can store multiple reports for future reference. Unlike Concur, Expensify offers multiple functionalities in a single software.

CONS: When you compare with a tool like Concur, Expensify has been scaled down in terms of expense reporting. It does not offer detailed reporting which can be a drawback on my part. It would be better if it was upgraded on this part and offer more detailed reporting or better decision making.

PROS: It has a friendly user interface. Your employees can learn with ease how to use the tool. With its simple dashboard, you can organize your reports with ease. You can identify them based on the name of the person or email. On top of that, you can know which reports have been read, closed, processing, open, and approved and thus easier on your part. You can also link it with a credit card and view all the charges on it where you can include those charges in your report. It makes it easy to add users to the system and thus a great add to your business.

CONS: Expensify offers a great solution to our expense management issues. However, it can sometimes be annoying due to slow loading. At times, I have to manually enter the figures of the charges in my credit card since they are not showing automatically as they should be. It would be easier if the tool was much faster for efficiency in operation.

PROS: It has a mobile app, which you can install in your mobile device. With such a platform, you can easily take a picture of your receipt, upload it and store it in your system. The process is fast and offers relevant features to help you create reports after uploading all the receipts. It allows you to link with your credit cards and track all the charges for the purpose of reporting. It has a friendly user interface and allows you to know the status of your report.

CONS: The process of uploading the receipts can be long. You have to wait before the pictures you have captured of your receipts complete to upload. In spite of it being easy to use, at first, I could not transfer the expenses to the report. I had to seek help elsewhere to learn how to do that. It would be better if the tool came with a tutorial on how to achieve this.

PROS: It offers a feature that helps you to capture your receipts and upload them into the system. The SmartScan feature allows you to do this with ease. If you have multiple receipts, you can capture them and store them into the system. It has a mobile version that allows you to do this while on the move. Regardless of where you are, whether in a car or airplane, you can upload the receipts from your mobile device. You can also track charges in your credit card for small expenses to help create the expense report. Apart from that, you can submit the report or send it to your supervisor or yourself for review purposes.

CONS: The SmartScan feature can be unreliable depending on the mobile device you have. Also, when an employee sends an expense report to you, it does not send notifications that you have a pending report that requires your approval. Due to this, the employee has to notify you manually that they have sent a report.