ExpressPigeon Review

PROS: An amazing delivery platform. Helps us to improve our delivery and our ROI. The customer service is the best, they respond quickly, they understand our company’s model and helps us to improve our approach. We asked for customer reporting feature that will helps us to see click and open statics of various IPS like Yahoo, Gmail, Msn and others. They reworked their reporting platform to meet our needs and accommodate to our requests. I can surely say that you won’t get this kind of support from other software.

CONS: There is nothing to dislike. I had some issues with the reporting interface and they fixed that without delay. I needed some extra time to learn about managing lists and campaigns.

PROS: With Express Pigeon you can design your own mails and newsletters easily. I can spend time to create wonderful content instead of wasting time to create a newsletter. I was able to pass off the design portion from maternity level without any problems. The users can log in, get the newsletter I’ve created without contacting me.

CONS: I hope they will implement some more survey functions or other features.

PROS: This system is built for marketing strategies. I use the drag and drop feature whenever I want to put an image, also when I want to resize the columns all I need to do is to click and drag. There is no need of coding and fixing parameters. I am allowed to create as much as I want and the way I want, so I can deliver the message to my users in a way I want. I purchased the “big guy” platforms at $20-$1000 monthly and I can say that Express Pigeon provides me with wonderful features and value.

CONS: It would be great if they can implement some more digital-marketing features like campaign series that work based on certain rules and etc. They need to work on their IP addresses because they need to stay away of spam. The platform is doing great job but they still need to work on the improvements. I received complaints that the email we’ve sent has been send directly into spam box. It’s not the fault of EP but they need to do something to stay away of the spammers.

PROS: Express Pigeon is easy to use and works quickly. We have used other software such as Constant Contact and Mailchimp, and I can clearly say that I am very satisfied from Express pigeon’s customer service, faster uploading and it’s more understandable than these others. As I said before, the customer support team is wonderful, ready to help at any moment. The analytics tool is simply to use and works perfectly. We have seen that the emails get through at the same rate as other software.

CONS: We had some issues with Constant Contact platform because they couldn’t grow with us so we had to make some changes. We started with Mailchimp and I found it difficult to use than EP, and what I hated most is the support works only via chatting.

PROS: I have tried other ESP systems but Express Pigeon is maybe the only one platform in the market today that is extremely easy to use and with intuitive interface, it can be used by almost everyone in our company. Also, we are able to handle other complex integrations and functionalities we need. Express Pigeon is flexible platform that offers an ability to create personalized emails. Also, we are able to set customize delivery time for every subscriber.

CONS: I would like Express Pigeon to be used by more people

PROS: Express Pigeon is easy to navigate and to use all its functions such as: creating, sending emails, add contacts and the option to review results. The system is great even for those who have never used and email marketing platforms before. The system gives you an ability to create unique design without any limitation with templates. Their customer support service is especially useful. Whenever I have a question or issue they replay immediately or within hour. This is very important for me, because I always have some questions.

CONS: I would like to see some more analytics features.

PROS: The UX is well designed and it’s great for making the whole experience positive and simple. I love its features. These features helps us to easily run the platform, move different columns, layer graphics and texts, duplicate content boxes and other.

CONS: I would like to see some more advanced features such as: a feature where we can make edits directly from HTML code, an ability to integrate with the payment processes for each event, advanced feature for A/B testing for further target selection.