FieldPoint Review
What is FieldPoint?
Fieldpoint is an enterprise field service management solution designed to drive efficiency and productivity, boost revenue and achieve and maintain customer satisfaction. The platform allows mid sized to large organizations to automate, manage, track, and maximize their field service processes and operations. With its own native field service mobile app, field technicians, subcontractors and service managers are able to access data online and offline.
Furthermore, the software simplifies and streamlines the management of work orders, contracts, warranties, parts, as well as the scheduling of mobile resources for companies dealing with high volume of calls.
Fieldpoint can be deployed as a cloud-based solution or on-premise. Its integrations with popular and widely used CRM systems, inventory, billing, accounting and other back-office systems ensure that users are able to enjoy and utilize end-to-end service management. Fieldpoint also has out of box integrations with Microsoft Dynamics GP, NetSuite, Intacct and other prominent ERP systems. Likewise, it has a business intelligence module that helps create reports and dashboards by drilling down into key metrics and giving senior management the right data and performance measurements to make better business decisions.
Show MoreOverview of FieldPoint Benefits
End-to-end solution
Fieldpoint’s Field Service Management Solution is designed for enterprises in such a way that it covers all bases of your operations from both ends, enabling you to be in full control over your work orders, scheduling and dispatch, resources, and more. Available as a cloud-based software or on-premise, Fieldpoint gives you all the tools you need to meet all your operational goals, accelerate the influx of cash, and drive more revenues for your business.
Field service-specific
Built for the field service industry, Fieldpoint Field Service Management software is ideal for businesses providing HVAC and refrigeration services, IT services, facilities management, oil and gas, medical devices, fire and life safety, and security systems among others. With advanced reporting and business intelligence capabilities, enterprises have access to accurate performance metrics to align strategies and goals.
Easy scheduling
Aside from streamlining and simplifying work orders, Fieldpoint also makes scheduling and dispatching easy. Its drag-and-drop calendar console allows for quick and easy routing of calls and orders to field technicians based on their proximity, availability, skills, territory, and more.
Manage contracts
The software also comes with a contract management functionality that allows you to keep close and productive relationships with your clients. And when you have to expand your operations, managing third-party service providers and subcontractors is easy with its subcontractor management feature.
Mobile access
Its mobile field service app empowers field technicians and subcontractors to become more productive and efficient as they can access necessary customer data, parts and resources, so they can provide high-quality service at every instance, capture and store information, provide customers with task details, a checklist for inspection and maintenance, and many more.
Show MoreOverview of FieldPoint Features
- Work Order Management
- Scheduling and Dispatch
- Field Service Mobile App
- Contract Management
- Subcontractor Management
- Project and Job Costing
- Business Intelligence
- Internet of Things
- Deployment
- Mobile Checklist
FieldPoint Position In Our Categories
Since businesses have their own business needs, it is only practical they steer clear of picking a one-size-fits-all, ideal business program. Needless to say, it is troublesome to pinpoint such a software product even among sought-after software systems. The right step to undertake would be to write down the different main functions which entail deliberation like major features, pricing, technical skill levels of staff members, business size, etc. After which, you must conduct your research comprehensively. Read these FieldPoint analyses and look over each of the solutions in your list in detail. Such well-rounded product investigation ensures you steer clear of ill-fitting apps and pay for the one that provides all the function your company requires.
Position of FieldPoint in our main categories:
It is crucial to realize that virtually no software in the Field Service Management Software - FSM category is going to be a perfect solution able to meet all the requirements of various company types, sizes and industries. It may be a good idea to read a few FieldPoint Field Service Management Software - FSM reviews first as some services can perform well only in a really narrow set of applications or be designed with a very specific industry in mind. Others can operate with a goal of being easy and intuitive and therefore lack complicated functionalities needed by more experienced users. There are also services that cater to a broad group of users and give you a powerful feature set, however this usually comes at a more significant price of such a solution. Be certain that you're aware of your needs so that you pick a solution that offers specifically the functionalities you look for.
How Much Does FieldPoint Cost?
FieldPoint Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are FieldPoint pricing details?
FieldPoint Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Contact FieldPoint for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
User Satisfaction
Positive Social Media Mentions
164
Negative Social Media Mentions
0
We are aware that when you decide to purchase a Field Service Management Software - FSM it’s vital not only to find out how experts score it in their reviews, but also to discover if the actual users and companies that purchased this software are genuinely content with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and FieldPoint reviews across a vast array of social media sites. The information is then presented in an easy to digest format revealing how many users had positive and negative experience with FieldPoint. With that information available you should be prepared to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for FieldPoint?
FieldPoint integrates with the following business systems and applications:
- Microsoft Dynamics GP
- NetSuite
- Intacct
- Quickbooks
- Avalara
- Vertax
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