ServiceMax Review
What is ServiceMax?
ServiceMax is a cloud-hosted field service scheduling solution that provides businesses of all sizes a complete suite of applications and tools. The system addresses the following core service functions: warranties and service contracts management, monitoring inventory and service parts, work order management, machine-to-machine communication, and self-service access portals for customers to offer a full customer relation management service.
ServiceMax is presented in a user-friendly format and comes with unconventional tools not offered by similar products. Through its user-friendly interface, management personnel can easily assign qualified individuals to address client needs, track their performance, etc. Employees can easily access customer information for better delivery of their services and the scheduling matrices can be easily handled by almost anyone.
Show MoreOverview of ServiceMax Benefits
ServiceMax is an innovative field scheduling tool. Businesses that use ServiceMax’s “Connected Field Service” approach become more effective in dispatching qualified individuals to address customer issues long before they become huge problems. The ServiceMax software gives businesses full visibility of their clients’ equipment health, warranties, contracts and more. With the Internet of Things connectivity, ServiceMax users are able to receive data about a customer’s assets, say a fleet of trucks and the status of each truck’s engine, brake analysis, GPS connectivity and more.
With ServiceMax, users are able to access these data and dispatch qualified technicians and equip them with the right tools and materials so that they can fix the problem and prolong the service life of their client’s assets.
ServiceMax is an ideal field scheduling solution for small and medium-sized growing companies. The software allows businesses to focus on work order management, tracking entitlements and installed base, monitoring inventory and service parts, and social collaboration between customers and employers. ServiceMax presents users great flexibility and supports customization for each client, features that are not offered by similar products. Businesses that are using ServiceMax have described the vendor’s customer support as top notch and ready to provide users expert assistance and solutions. The system also has a mobile web app, allowing users to carry it around wherever they may go.
Show MoreOverview of ServiceMax Features
- Mobile Field Service Management
- Schedule and Dispatch
- Work Order Management
- Installed Base
- Warranty and Contract Management
- Preventive Maintenance
- Parts and Returns Management
- Metrics, Reporting and Dashboards
- IOT Connected Field Service Management
- Complex Job Planning
ServiceMax Position In Our Categories
Since businesses have specific business demands, it is only rational they steer clear of subscribing to an all-in-one, “perfect” system. Be that as it may, it would be hard to try to chance on such an app even among branded software products. The better step to undertake is to spell out the several significant factors that require analysis including key features, pricing, technical skill competence of the employees, company size, etc. The second step is, you should perform the product research through and through. Browse through some of these ServiceMax analyses and scrutinize each of the software solutions in your shortlist in detail. Such well-rounded product research guarantee you steer clear of poorly fit software products and buy the one that provides all the aspects your business requires.
Position of ServiceMax in our main categories:
TOP
200
ServiceMax is one of the top 200 Project Management Software products
Every enterprise has its own characteristics, and may need a specific Field Service Management Software - FSM solution that will be adjusted to their company size, type of customers and staff and even particular niche they cater to. We advise you don't count on getting an ideal app that is going to be suitable for each business regardless of their background is. It may be a good idea to read a few ServiceMax Field Service Management Software - FSM reviews first and even then you should keep in mind what the service is intended to do for your business and your employees. Do you require a simple and straightforward app with just basic features? Will you really use the advanced functionalities needed by pros and large enterprises? Are there any particular tools that are especially useful for the industry you operate in? If you ask yourself these questions it is going to be much easier to get a reliable app that will match your budget.
How Much Does ServiceMax Cost?
ServiceMax Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are ServiceMax pricing details?
ServiceMax Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
ServiceMax pricing is available on a by quote basis only. Contact ServiceMax directly for more detailed pricing information.
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We are aware that when you choose to buy a Field Service Management Software - FSM it’s vital not only to learn how experts rank it in their reviews, but also to find out whether the real users and enterprises that use these solutions are genuinely satisfied with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ServiceMax reviews across a wide range of social media sites. The data is then displayed in a simple to understand format indicating how many customers had positive and negative experience with ServiceMax. With that information at your disposal you should be equipped to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for ServiceMax?
ServiceMax integrates with the following business systems and applications:
- SAP
- Oracle EBS
- JIRA
- Salesforce
- QuickBooks
ServiceMax
is waiting for
your first review.
Write your own review of this product
ADD A REVIEWMore reviews from 0 actual users:
Join a community of 7,369 SaaS experts
Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.
Sign in with LinkedIn
Why we require LinkedIn?
- Show the community that you're an actual user.
- We will only show your name and profile image in your review.
- You can still post your review anonymously.
OR
Sign in with company emailSign in with company email
Popular ServiceMax Alternatives
Top Competitors To ServiceMax By Price
Product name:
Price:
Trending Field Service Management Software - FSM Reviews
ServiceMax Comparisons
Product name:
Page last modified
Why is FinancesOnline free?