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FieldOne Review

FieldOne
Our score: 7.8 User satisfaction: 98%

What is FieldOne?

FieldOne is a field service management solution platform that provides its services to large and enterprise field services companies. The tools provided by FieldOne help in streamlining the business processes ranging from real-time mobility to automated routing and workflow automation across the major devices. FieldOne is suitable for commercial as well as residential service providers in many areas.

FieldOne is a cloud-based solution that is built Microsoft Dynamic Platform; therefore, multi-language, multi-currency and time zone is available. Because FieldOne utilizes the Microsoft platform, it provides a range of plug-and-play extensions and is scalable and easily integrated at various points. Integrated automated routing engine, WEB portals, integrated voice response (IVR) and centralized mobility management platform are available at FieldOne.

Overview of FieldOne Benefits

FieldOne is ideally suited for mid-sized and large businesses that employee hundreds and even thousands of field technicians. FieldOne is one of the robust field service management platforms and it has the state-of-the-art routing and scheduling, advanced process automation and on-demand configuration. FieldOne is a system that scales a dozen of industries that range from telecom and utility to medical devices and fire and safety security companies in order to lower the costs and improve the productivity. With FieldOne, managers can use the dashboards, analytics, and reporting tools to drive the operation and maintain the service quality.

FieldOne is able to manage the inventory information to sync the resources to the work orders on the field. As FieldOne is powered with Microsoft Dynamic it also manages the customer lifecycle. It also provides the customer and asset information that drives the satisfaction and the revenues with the help of contracts and warranty management. FieldOne is integrated with its native mobile apps and collaboration workspaces that help the teams to sync with one another. The knowledge management tools of FieldOne are designed to help the service agents to access the important information through their mobile devices, desktops or even online portals.

Moreover, FieldOne allows the field service teams to set automated alerts and notifications with the help of the communications features to keep the teams updated with customer information and to ensure the satisfaction of the customers. The FieldOne portals are partner and customer based with the capability of self-service to enhance the overall experience anywhere.

Overview of FieldOne Features

  • Billing and Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Word Order Management
  • Technician Management
  • Service History Tracking
  • Scheduling
  • Routing
  • Inventory Control
  • Job Management
  • Employee Management
  • Calendar Management
  • Resource Management

FieldOne Position In Our Categories

Bearing in mind companies have particular business wants, it is wise they abstain from getting an all-encompassing, “perfect” business program. Just the same, it is nearly futile to try to stumble on such a software solution even among sought-after software solutions. The clever thing to undertake can be to spell out the different essential functions which necessitate careful thought including key features, price plans, skill capability of staff, organizational size, etc. Thereafter, you should perform your product research through and through. Go over some FieldOne analyses and scrutinize each of the software systems in your list more closely. Such detailed product investigation can make sure you stay away from poorly fit software products and pay for the system that offers all the benefits you require business requires to achieve growth.

Position of FieldOne in our main categories:

TOP 500

FieldOne is one of the top 500 Project Management Software products

FieldOne is also listed in the following subcategories:

Each enterprise has different requirements and needs a software that can be personalized for their size, type of staff members and customers, and the particular industry they are in. For these reasons, no platform can proffer perfect features off-the-shelf. When you look for a software app, first be sure what you require it for. Read some FieldOne Field Service Management Software - FSM reviews and ask yourself do you need basic tools or do you require complex tools? Are there any industry-specific functionalities that you are looking for? Get the answers to these questions to assist your search. There are multiple elements that you need to consider and these include your budget, specific business needs, your company size, integration requirements etc. Take your time, use a few free trials, and finally select the platform that provides all that you require to enhance your organization efficiency and productivity.

How Much Does FieldOne Cost?

FieldOne Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

FieldOne offers quote-based SMB and enterprise pricing, meaning that you have to contact the company and share your business needs in order to obtain your price. A free demo of the product is available on the company’s website.

User Satisfaction

Positive Social Media Mentions 61
Negative Social Media Mentions 1

We realize that when you make a decision to buy Field Service Management Software - FSM it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and FieldOne reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with FieldOne. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are FieldOne pricing details?

FieldOne Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

FieldOne offers quote-based SMB and enterprise pricing, meaning that you have to contact the company and share your business needs in order to obtain your price. A free demo of the product is available on the company’s website.

What integrations are available for FieldOne?

FieldOne integrates with the following systems and applications:

  • Quickbooks
  • Microsoft Dynamics CRM
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Reviewed By Jenny Chang
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