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ServiceTrade Review

ServiceTrade
Our score: 8.0 User satisfaction: N/A

What is ServiceTrade?

ServiceTrade is a cloud-based, software-as-a-service (SaaS) platform that provides smart technician job scheduling, customer engagement, digital records to help businesses grow  while maintaining great, lasting relationships with their customers.

The application provides fuel-efficient routing for single or multiple offices. All these they can do via a drag-and-drop interface. Technicians can take photos, make documentation, and record audio notes using their smartphone or tablet, giving business owners a detailed breakdown about the status of their systems.

Overview of ServiceTrade Benefits

ServiceTrade offers service contractors powerful web and mobile SaaS applications aimed at reducing administrative burden, enhancing technician productivity, and giving customers rich, detailed, and interactive documentation of work performed. The system gives users awesome capabilities that allow them to schedule smartly, make digital records, and engage their customers in the most proactive and interactive way.

With ServiceTrade, users can engage their customers via online channels. They can provide clients real-time status, photos and audio memos, job history, and online reviews. Mobile connectivity between head office and field technicians, digitizing paperwork, and efficient scheduling results in improved productivity. Technicians get more work done without compromising the quality of their service. As companies and technicians can monitor asset and equipment details, history, and warranties, they can immediately spot issues and prevent problems before they occur.

ServiceTrade effectively eliminates double data entry and phone calls, thanks to its map-based scheduling, real-time job reporting, and accounting integration feature. As everything is web-based and everything is coursed through the system’s modern and secure mobile and web apps, service contractors don’t have to manage servers and don’t have to deal with the complexities of IT infrastructure.

ServiceTrade lets users send electronic quotes with one-click approval and rich media elements, increasing acceptance rates three times. With each service delivery, users can take the opportunity to freely market their services to attract and build trust with prospects.

Overview of ServiceTrade Features

  • Online Quote Approval
  • Estimate Builder
  • Assign Quote Followup
  • Track Recurring Work
  • Smart Mapping
  • Categorize and Prioritize Tasks
  • Record Access
  • View Tech Progress
  • Schedule Adjustment
  • Comment Tracker
  • Access Customer Info
  • Update Office Instantly
  • Capture Rich Records
  • Accurate Invoicing
  • Eliminate Double Data Entry

ServiceTrade Position In Our Categories

Keeping in mind businesses have particular business-related demands, it is only logical they abstain from deciding on a one-size-fits-all, ”best” software system. Regardless, it would be hard to try to find such an app even among branded software solutions. The rational thing to undertake should be to set down the various main functions that require examination like key features, price terms, technical skill competence of staff, company size, etc. Thereafter, you must follow through the product research systematically. Browse through some of these ServiceTrade evaluations and explore the other software products in your shortlist more closely. Such well-rounded research ascertains you circumvent unfit software products and select the system which meets all the tools you require company requires to be successful.

Position of ServiceTrade in our main categories:

TOP 500

ServiceTrade is one of the top 500 Project Management Software products

ServiceTrade is also listed in the following subcategories:

Each organization has different wants and needs a system that can be personalized for their size, type of employees and clients, and the particular industry they are in. For these reasons, no platform can offer perfect tools out-of-the-box. When you search a software system, first be sure what you want it for. Read some ServiceTrade Field Service Management Software - FSM reviews and ask yourself do you desire basic functionality or do you need complex features? Are there any industry-specific tools that you are seeking? Find the answers to these questions to help your search. There are plenty of factors that you need to reflect on and these include your budget, particular business wants, your organization size, integration requirements etc. Take your time, try out a few free trials, and finally zero in on the platform that provides all that you want to enhance your company efficiency and productivity.

How Much Does ServiceTrade Cost?

ServiceTrade Pricing Plans:

Free Trial

Self Starter Plan

Free

Team Plan

$19/month/technician

Company Plan

$59/month/technician

Enterprise Plan

$89/month/technician

Self Starter Plan – Free

  • Send unlimited quotes
  • Up to 20 jobs per month
  • Support documentation

Team Plan – $19/month per technician (billed monthly)

  • All Self Starter plan features
  • Unlimited jobs
  • Email support

Company Plan – $59/month per technician (billed annually)

  • All Team plan features
  • QuickBooks integration
  • Electronic paperwork
  • Invoice item library
  • Service templates
  • Subcontracting
  • Phone support 9am-5pm ET
  • Consulting and training available

Enterprise Plan – $89/month per technician (billed annually)

  • Minimum of 10 technicians
  • All Company plan features
  • Service Review platform available
  • Customer pricing contracts
  • Intacct
  • FacilitySource
  • Zapier
  • Custom integration support
  • Premium support 24 x 7
  • Consulting and training available

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Field Service Management Software - FSM it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ServiceTrade reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ServiceTrade. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are ServiceTrade pricing details?

ServiceTrade Pricing Plans:

Free Trial

Self Starter Plan

Free

Team Plan

$19/month/technician

Company Plan

$59/month/technician

Enterprise Plan

$89/month/technician

Self Starter Plan – Free

  • Send unlimited quotes
  • Up to 20 jobs per month
  • Support documentation

Team Plan – $19/month per technician (billed monthly)

  • All Self Starter plan features
  • Unlimited jobs
  • Email support

Company Plan – $59/month per technician (billed annually)

  • All Team plan features
  • QuickBooks integration
  • Electronic paperwork
  • Invoice item library
  • Service templates
  • Subcontracting
  • Phone support 9am-5pm ET
  • Consulting and training available

Enterprise Plan – $89/month per technician (billed annually)

  • Minimum of 10 technicians
  • All Company plan features
  • Service Review platform available
  • Customer pricing contracts
  • Intacct
  • FacilitySource
  • Zapier
  • Custom integration support
  • Premium support 24 x 7
  • Consulting and training available

What integrations are available for ServiceTrade?

ServiceTrade integrates with the following business systems and applications:

  • QuickBooks
  • Sage
  • NetSuite
  • ComputerEase
  • Microsoft Dynamics
  • Intacct
  • FacilitySource
  • Zapier
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Reviewed By Louie Andre
Page last modified
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