FixMe.IT Review
What is FixMe.IT?
FixMe.IT is a product that enables remote troubleshooting and users can view, diagnose, and resolve problems on computers located in any location around the world. The specialist can be located anywhere, but the app makes it look like he or she is working on two machines placed on the same table.
You only need an internet connection and browser to launch a FixMe.IT remote session between any two computers. Thus, it is an ideal app for instant access and on-demand customer support. Simply log into your FixMe.IT account online to start the support session, then direct your customer to the support team to get a 6-digit Client ID number. Enter this number in the corresponding field on your end and start resolving your customer’s technical issues.
FixMe.IT by Techinline is available only in the US, Canada, the UK, Australia, and New Zealand.
Show MoreOverview of FixMe.IT Benefits
Key benefits include:
- Unattended access
- Remote reboot and reconnect (safe-mode included)
- Unlimited simultaneous remote sessions
- File transfer
- Branding
- Video recording
- Restart as a system service
Reviewers regard FixMe.IT as an easy-to-use and reasonably priced alternative to some of the complex and expensive remote support tools in the market.
Show MoreOverview of FixMe.IT Features
- 2-way desktop sharing
- Browser-based solution
- File and clipboard transfer
- Instant messaging chat
- Multi-monitor support
- Logoff/logon & switch user
- Whiteboard tools
- Restart in safe mode
- Reboot & automatically reconnect
- Perform administrative tasks
What Problems Will FixMe.IT Solve?
FixMe.IT is primarily used by IT personnel to provide remote support without the need to visit the site. Real-life scenarios include:
- Client located in a different region or country requires immediate technical support with their machine. The expert (account holder) connects to their machine using FixMe.IT and resolves the technical issue remotely.
- FixMe.IT can be used to share own desktop with a remote party. This makes FixMe.IT an effective solution for remote training or demo purposes. The expert can share their desktop view/control with the remote party and demonstrate a project or operation on their screen.
- FixMe.IT can be used for unattended access. The expert can connect to clients’ machines during after-hours to provide maintenance and support in the client’s absence.
FixMe.IT Position In Our Categories
Since businesses have unique business demands, it is only prudent that they avoid purchasing an all-in-one, ”best” software system. Just the same, it would be almost impossible to chance on such application even among recognizable software systems. The efficient thing to do would be to list the varied key aspects that need investigation including crucial features, price plans, technical skill capability of the employees, company size, etc. Thereafter, you must conduct your research exhaustively. Browse through these FixMe.IT evaluations and explore the other solutions in your list in detail. Such well-rounded product research guarantee you keep away from ill-fitting applications and buy the system that delivers all the aspects your business requires to realize efficiency.
Position of FixMe.IT in our main categories:
TOP
200
FixMe.IT is one of the top 200 Customer Support Software products
There are popular and widely used applications in each software group. But are they essentially the best fit for your company’s unique requirements? A popular software solution may have thousands of users, but does it offer what you need? For this reason, do not blindly spend on popular systems. Read at least a few FixMe.IT Remote Support Software reviews and consider the aspects that you want in the software such as the cost, main tools, available integrations etc. Then, choose a few systems that fit your wants. Try out the free trials of these platforms, read online comments, get information from the vendor, and do your research systematically. This exhaustive groundwork is sure to assist you find the finest software platform for your organization’s unique requirements.
How Much Does FixMe.IT Cost?
FixMe.IT Pricing Plans:
Free Trial
Monthly Plan
$30
Annual Plan
$300
What are FixMe.IT pricing details?
FixMe.IT Pricing Plans:
Free Trial
Monthly Plan
$30
Annual Plan
$300
- Monthly Plan: $30
- Annual Plan: $300
Features
- Unlimited number of concurrent support sessions using a single seat
- Up to 150 unattended computers per seat
- Each seat can be used on a single computer at a given time
- Automatically renews at the end of each purchased term
User Satisfaction
Positive Social Media Mentions
1
Negative Social Media Mentions
0
We realize that when you choose to purchase a Remote Support Software it’s crucial not only to learn how experts evaluate it in their reviews, but also to find out if the actual people and enterprises that bought it are genuinely content with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and FixMe.IT reviews across a vast array of social media sites. The data is then presented in a simple to digest form revealing how many people had positive and negative experience with FixMe.IT. With that information at hand you will be equipped to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for FixMe.IT?
Information not available.
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