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Freshteam REVIEW

Applicant Tracking Software

7 user reviews
USER SATISFACTION 100%
OUR SCORE 9.2

What is Freshteam?

Freshteam is an intuitive, easy-to-use, affordable Applicant Tracking System and Recruitment Software that helps recruiters source, interview and hire great talent.

Freshteam is the newest addition to the Freshworks product family, crafted as a compact package of core applicant tracking and recruitment CRM features. The platform helps you focus on quality candidates and retain control over the hiring process, and do so in line with your own rules and policies. Suitable for businesses from all scales and industries, Freshteam is moderately priced, and offers a free package for small teams with basic necessities.

Tightly integrated with the remaining portion of Freshworks’ landscape, Freshteam pinpoints suitable candidates, and arranges their information in functional units to accelerate feedback and interviewing. At the same time, Freshteam makes it possible to engage with candidates and provide professional service, and make decisions straight within the team with all details considered. All records are then stored in a searchable candidate database, and protected according to the highest security standards. This makes Freshteam ideal for HR teams, but also recruitment-exclusive agencies that wish to manage work from a single, unified dashboard. That being said, Freshteam is verticals, industries and companies agnostic which means it was built for teams/businesses of all sizes & companies.

Prospective users should also consider Freshteam due to the company’s reliable and well-reputed support team, with a number of knowledgeable agents on the other side of the line to advise them on their hiring strategies.

Overview of Freshteam Benefits

Next to being backed up by one of the most successful software providers in recent years, Freshteam has proven its ability to transform companies’ recruiting experience. Comprised of several unique applicant tracking and recruitment CRM features, Freshteam equips users with all tools they need to attract and retain talented professionals.

All hiring operations on a single dashboard

Using Freshteam, HR managers preserve full control over the hiring process, and manage all recruiting operations from the comfort of a single dashboard. The customizable system makes it easy to acquaint talent in line with personalized rules and policies, and brings all candidate information (hiring pipeline- resumes, emails, feedback, notes, and more) under the same roof.

Job postings management

Freshteam lets you design and describe job postings, and share them on internal portals and popular career sites. For the purpose, you can use some of the platforms attractive and modifiable templates, or create a brand new listing with detailed descriptions. Each vacancy can then be associated with a chosen hiring team for maximal transparency, and the team can configure any of the hiring workflow stages to make the candidate’s experience more personalized.

Efficient candidate sourcing

Freshteam lets you advertise your brand on a beautiful and mobile-friendly career site, and use it to share positions on popular social media channels like LinkedIn, Facebook, Twitter and Google+. At the same time, it makes it easy to track candidates with a dedicated career inbox, as it converts every email you receive into an active application. You can also use it to manage employee referrals, embed job listings directly on your website, build custom tracking links, and create ob-specific email addresses.

Efficient candidate screening

Freshteam helps you pinpoint the best among candidates even without looking into their information in detail, as all information you receive is automatically parsed and populated in the candidate’s profile. The profile contains all important data (resume, emails, interaction history, interview scores, feedback and notes), and is immediately archived in the candidate database for further use. This way, Freshteam guarantees no valuable application will slide through the cracks. At the same time, this highly collaborative system lets you involve as many users as you want in the decision-making process, and consider several points of view before you select a candidate.

With Freshteam, you will find it easy to access and engage candidates, and be able to collect structured feedback and conduct scheduled interviews. The system will send out notifications to each candidate and team member, and offer a dedicated conversation field with canned responses. You can sync your personal inbox and correspond with candidates, right from Freshteam, and perform a number of bulk email actions to save additional time.

Overview of Freshteam Features

  • Applicant tracking
  • Recruitment CRM
  • Comprehensive dashboard & 360 – profiles
  • Interview feedback
  • Personalized engagement
  • Contextual conversations
  • Collaborative hiring
  • Job posting management
  • Employment referrals
  • Notifications
  • Conversation panel & Canned responses
  • Bulk email actions
  • Archived talent pool
  • Interviewing & collection of structured feedback
  • Listing templates
  • Offer templates
  • Actionable insights
  • Employees directory
  • Searchable talent pool
  • Mobile app
  • Integrations (website, social media, Freshworks suite)
  • 24/7 Customer Support

What Problems Will Freshteam Solve?

1) Juggling different tools: Before Freshteam, when Joan clocked in every day, she first checks her email to find out whether a candidate has replied, her to-do list to figure out what her day looks like, her calendar to see what interviews she has that particular day, the ATS to find out if there are any updates with candidates, specific job sites like LinkedIn or Monster to check if there are any new candidates and so on…Luckily, now that Joan has Freshteam, she just logs in and gets all her updates right from the dashboard – who’s replied, who’s applied, who has to submit interview feedback…everything Joan needs to know to plan her day.

Features: Dashboard

2) Gathering interview feedback: A lot of a recruiter’s time is spent keeping the hiring team updated
A lot of a recruiter’s time is spent in keeping the hiring team updated of the hiring process and collecting feedback. How many candidates have been shortlisted? What does the hiring team think of a particular candidate? Does the candidate have experience with a particular skill and so on? With Freshteam, hiring team members can log into the ATS and participate in the hiring process right from day 1. They can help recruiters shortlist candidates, view candidate communication, submit and view interview feedback, and more.

Features: Add hiring team members to hiring process, collect interview feedback

3) Manage candidate database: When a recruiter archives a candidate in an ATS, it’s as good as throwing their resume into a blackhole. You’re never going to be able to find their profile and look it up in the future for when a similar job opening opens up. With Freshteam, however, when a recruiter archives a candidate to the talent pool, the ATS resurfaces the profile automatically when a new job opening opens up.

Feature: Talent pool

Freshteam Position In Our Categories

Position of Freshteam in our main categories:

10

Freshteam is one of the top 10 Applicant Tracking Software products

10

Freshteam is one of the 10 HR Software products

10

Freshteam is one of the 10
Applicant Tracking Software products

10

Freshteam is one of the 10
HR Software products


If you are considering Freshteam it could also be beneficial to investigate other subcategories of Best Applicant Tracking Software gathered in our base of B2B software reviews.

It's essential to realize that hardly any service in the Applicant Tracking Software category will be an ideal solution that can fulfill all the needs of all business types, sizes and industries. It may be a good idea to read a few Freshteam reviews first as certain solutions may dominate just in a very small set of applications or be prepared with a really specific industry in mind. Others might function with an idea of being simple and intuitive and as a result lack complex functionalities welcomed by more experienced users. You can also find apps that cater to a broad group of users and give you a rich feature set, however this usually comes at a higher cost of such a solution. Be certain that you're aware of your needs so that you purchase a solution that offers all the functionalities you look for.

How Much Does Freshteam Cost?

Freshteam Pricing Plans:

Freshteam offers four SMB and enterprise pricing systems for users to choose from. All listed prices are valid for annual subscriptions (per-month pricing is also available), and offered to teams of 50 users. To include more team members in your plan, use the company’s onsite pricing calculator. A 30-days free trial is also available for all packages. For more details you can also check Freshteam pricing here.

Sprout – Free

  • 50 Employees
  • Up to 5 published job postings
  • Job Posting Management
  • Email Application Management
  • Basic Career Site
  • Job Embeds
  • Referral Management
  • Team Collaboration

Blossom – $50/month

  • Everything in Sprout
  • Possibility to include 50 to 250 employees
  • Up to 10 published job postings
  • Application Forms
  • Bulk Import Candidates
  • Resume Parsing
  • Email Scheduling
  • Multiple Mailboxes
  • Reports

Garden – $100/month

  • Everything in Blossom
  • Possibility to include unlimited employees
  • Unlimited job postings
  • Job Publishing & Branding
  • Social Recruiting
  • Talent Pool Management
  • Offer Management
  • Multiple Locations

Estate – $200/month

  • Everything in Garden
  • Custom User Roles
  • IP Whitelisting
  • Training & Implementation

User Satisfaction

We realize that when you make a decision to buy Applicant Tracking Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Freshteam reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Freshteam. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

16

NEGATIVE SOCIAL MENTIONS

0

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Free
  • Monthly payment
  • Annual Subscription
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are Freshteam pricing details?

Freshteam Pricing Plans:

Freshteam offers four SMB and enterprise pricing systems for users to choose from. All listed prices are valid for annual subscriptions (per-month pricing is also available), and offered to teams of 50 users. To include more team members in your plan, use the company’s onsite pricing calculator. A 30-days free trial is also available for all packages. For more details you can also check Freshteam pricing here.

Sprout – Free

  • 50 Employees
  • Up to 5 published job postings
  • Job Posting Management
  • Email Application Management
  • Basic Career Site
  • Job Embeds
  • Referral Management
  • Team Collaboration

Blossom – $50/month

  • Everything in Sprout
  • Possibility to include 50 to 250 employees
  • Up to 10 published job postings
  • Application Forms
  • Bulk Import Candidates
  • Resume Parsing
  • Email Scheduling
  • Multiple Mailboxes
  • Reports

Garden – $100/month

  • Everything in Blossom
  • Possibility to include unlimited employees
  • Unlimited job postings
  • Job Publishing & Branding
  • Social Recruiting
  • Talent Pool Management
  • Offer Management
  • Multiple Locations

Estate – $200/month

  • Everything in Garden
  • Custom User Roles
  • IP Whitelisting
  • Training & Implementation

What integrations are available for Freshteam?

Freshteam integrates with other products from the Freshworks family, including  Freshdesk, Freshservice, Freshsales and Freshcaller; and all popular social media channels.

Freshteam also supports integrations with:

  • Google Calendar to allow calendar sync
  • Gmail for personal email sync

User reviews


User reviews in total: 7

5
2
0
0
0

Average Rating:

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The most favorable review

Marty

2 months ago


Pros: Using it has never been this easy. I love how the platform this works. Its pricing model is reasonable enough. It gives you the ability to navigate the platform and be able to to get around it before making a commitment to make a purchase.

Cons: To be honest, nothing. They could use some additional features. But over time, they'll gear themselves towards that. Right now, it's a new software. Maybe making color customizations on their career page would be a big help. But I feel it's a feature that you get from other plans.

The least favorable review

Delores

3 months ago


Pros: The product is really simple to utilize. It's what we like most when it comes to FreshTeam. Fast and intuitive in inputting and managing information of each candidate. The dashboard is very much simple and straight to the point. Ideal for recruiters and hiring managers who want to see every single detail going in the process.

Cons: What I'm commenting right isn't much about hating things. It's more like a request that I want to include in the software. This product is a great in organizing things and saving time for my recruiting team so they can remain productive. While apps for tracking is great, it lacks that communication feature between the recruitment team and candidate or otherwise known as the "Voice" communications exchange.

Published 2 months ago
Verified
user
Using it has never been this easy. I love how the platform this works. Its pricing model is reasonable enough. It gives you the ability to navigate the platform and be...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
The product is really simple to utilize. It's what we like most when it comes to FreshTeam. Fast and intuitive in inputting and managing information of each candidate....



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
It enabled us to go from a single shared mailbox for managers to a system that every manager can gain entry and peek into conversations, documents, and timeliness related...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
It's free of charge when you start this platform. Then you can make a decision later on as you go along. So that's not necessarily a bad thing. In fact, you have the...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
I very much appreciate their support team. They have a number of ATS functionality as well as email and conversation management. I love how their resume parser works. It...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
The steps are streamlined and mature during the recruitment process. Our guys in HR suddenly fell in love using this system. They haven't looked back ever since. I feel...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
I'm happy to know that the customization level and other options are available. We currently have a small international team. Fortunately, everyone in that team can...



What do you think about this review? Great Poor

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