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G Suite Review

G Suite
Our score: 9.9 User satisfaction: 98%

What is G Suite?

G Suite is an enterprise productivity suite provided by Google Cloud that consists of popular cloud applications. It enables dispersed workers to collaborate effectively and efficiently even within documents, spreadsheets, presentations, calendars, and more.

With G Suite, organizations can store important files and documents on the cloud and share them with employees who need access to those to complete their tasks. Other than that, they can also limit access to more sensitive information stored on their Google Drive.

Moreover, since G Suite can host a ton of data, it affords users the ability to find a piece of information without having to go through entire folder hierarchies. That is because the Google Cloud service is equipped with Cloud Search and eDiscovery, tools that make it easier to find content that is critical to projects.

Overview of G Suite Benefits

Professional Communications

No business wants to come across as unprofessional by not using a custom email domain. That is why G Suite comes with a business email for employees to utilize in communicating with clients and partners. Further, they can easily archive the contents of their inboxes for future reference.

Real-Time Team Collaboration

Instead of waiting for others to finish editing a file, team members can work together in real-time inside a document, spreadsheet, or presentation. They can add texts and other content or edit others’ additions as they go. On top of that, they can leave comments in files or chat with each other live to ensure that everyone is on the same page regarding a project.

Live Exchanges

There are times when audio and video conferences are more effective in collaborative work. To facilitate the smooth communications on air between dispersed workers, G Suite includes audio and video call tools. With these, teams can have interactions that are more intimate.

Secure Corporate Devices

For companies that let their employees access sensitive data on their devices, G Suite has an integrated device management module. This dashboard allows them to secure confidential information in their workers’ smartphones and tablets to ensure that they cannot be hacked.

Corporate Socialization

Included with G Suite is Google+, which can serve as an open place for engagements for company employees. Administrators can utilize this for sharing valuable information about updated policies, holidays, company activities, and more.

Interactive Ideas

Contained within G Suite is a digital sketch board that employees can use to draw their ideas individually or together with the rest of the team. Once they are confident of what they have created, they can use the digital whiteboard for presentation to their colleagues and superiors.

Overview of G Suite Features

  • Corporate Email
  • Team Messaging
  • Audio & Video Conferencing
  • Private & Shared Calendars
  • Corporate Online Community
  • Documents Creation & Editing
  • Spreadsheets Creation & Editing
  • Presentations Creation & Editing
  • Surveys & Forms
  • Website Maker & Editor
  • To-Do Lists
  • Digital Whiteboard
  • Company Content Search
  • Admin Dashboard
  • Content Archiving & eDiscovery
  • Mobile Management
  • Training & Walkthrough

G Suite Position In Our Categories

Because businesses have specific business needs, it is only sensible that they steer clear of purchasing a one-size-fits-all, ideal software. Nonetheless, it is almost impossible to try to discover such a software solution even among widely used software systems. The correct step to do would be to shortlist the several chief functions that necessitate analysis such as crucial features, plans, skill competence of staff, company size, etc. The second step is, you should follow through the product research through and through. Have a look at some G Suite evaluations and check out the other software systems in your shortlist more closely. Such well-rounded research guarantee you take out unfit applications and select the system that has all the benefits you require business requires for success.

Position of G Suite in our main categories:

TOP 1

G Suite is top 1 Office Software product

If you are considering G Suite it may also be sensible to analyze other subcategories of Office Software listed in our base of SaaS software reviews.

There are trendy and widely used systems in each software group. But are they automatically the best fit for your company’s specific wants? A market-leading software application may have thousands of customers, but does it present what you need? For this reason, do not blindly shell out for popular systems. Read at least a few G Suite Office Software reviews and think about the elements that you wish to have in the software such as the fees, main tools, available integrations etc. Then, shortlist a few systems that fit your wants. Try out the free trials of these apps, read online opinions, get information from the vendor, and do your research systematically. This in-depth homework is sure to assist you find the most excellent software application for your company’s specific requirements.

How Much Does G Suite Cost?

G Suite Pricing Plans:

Free Trial

Business

$10.00/user/month

Basic

$5.00/user/month

Enterprise

$25.00/user/month

Team

$10.00/user/month

G Suite has four enterprise pricing options: three for medium to large businesses and one for small teams and startups. If you are not yet ready to make a monthly commitment, you can begin with a free 14-day trial.

Companies

Business – $10.00/user/month

  • Gmail Business email
  • Video & Voice Conferencing
  • Shared Calendars
  • Documents, Spreadsheets, Presentations
  • 24/7 Phone, Email, Online Support
  • Security & Administration Controls
  • Unlimited Cloud Storage
  • Cloud Search
  • Emails & Chats Retention Policies
  • Emails, Chats, Files eDiscovery
  • User Activity Audits & Reports

Basic – $5.00/user/month

  • Gmail Business email
  • Video & Voice Conferencing
  • Shared Calendars
  • Documents, Spreadsheets, Presentations
  • 24/7 Phone, Email, Online Support
  • Security & Administration Controls
  • 30GB Cloud Storage

Enterprise – $25.00/user/month

  • Gmail Business email
  • Video & Voice Conferencing
  • Shared Calendars
  • Documents, Spreadsheets, Presentations
  • 24/7 Phone, Email, Online Support
  • Security & Administration Controls
  • Unlimited Cloud Storage
  • Cloud Search
  • Emails & Chats Retention Policies
  • Emails, Chats, Files eDiscovery
  • User Activity Audits & Reports
  • Gmail & Drive Data Loss Prevention
  • Hosted S/MIME for Gmail
  • Third-Party Integrations
  • Enterprise-Grade Access Control
  • BigQuery Gmail Log Analysis

Teams

Team – $10.00/user/month

  • Video & Voice Conferencing
  • 24/7 Phone, Email, Online Support
  • Unlimited Cloud Storage
  • Team-Based User Management

User Satisfaction

Positive Social Media Mentions 236
Negative Social Media Mentions 2

We realize that when you make a decision to buy Office Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and G Suite reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with G Suite. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • Chinese
  • German
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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G Suite Comparisons

G Suite user reviews

This helps my team stay productive.

Read full review >
Paolo
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 25.11.2019 Company Size: 1-10 Employees Industry: N/A

The best I’ve ever used!

Read full review >
Claire
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 15.11.2019 Company Size: 11-50 Employees Industry: N/A

A very helpful set of tools.

Read full review >
Eladio
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.11.2019 Company Size: 11-50 Employees Industry: N/A

Everything that I need for work.

Read full review >
Berniece
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 10.11.2019 Company Size: 11-50 Employees Industry: N/A

Perfect for managing files and the team.

Read full review >
Rhiannon
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.11.2019 Company Size: Industry: Consumer Services

What are G Suite pricing details?

G Suite Pricing Plans:

Free Trial

Business

$10.00/user/month

Basic

$5.00/user/month

Enterprise

$25.00/user/month

Team

$10.00/user/month

G Suite has four enterprise pricing options: three for medium to large businesses and one for small teams and startups. If you are not yet ready to make a monthly commitment, you can begin with a free 14-day trial.

Companies

Business – $10.00/user/month

  • Gmail Business email
  • Video & Voice Conferencing
  • Shared Calendars
  • Documents, Spreadsheets, Presentations
  • 24/7 Phone, Email, Online Support
  • Security & Administration Controls
  • Unlimited Cloud Storage
  • Cloud Search
  • Emails & Chats Retention Policies
  • Emails, Chats, Files eDiscovery
  • User Activity Audits & Reports

Basic – $5.00/user/month

  • Gmail Business email
  • Video & Voice Conferencing
  • Shared Calendars
  • Documents, Spreadsheets, Presentations
  • 24/7 Phone, Email, Online Support
  • Security & Administration Controls
  • 30GB Cloud Storage

Enterprise – $25.00/user/month

  • Gmail Business email
  • Video & Voice Conferencing
  • Shared Calendars
  • Documents, Spreadsheets, Presentations
  • 24/7 Phone, Email, Online Support
  • Security & Administration Controls
  • Unlimited Cloud Storage
  • Cloud Search
  • Emails & Chats Retention Policies
  • Emails, Chats, Files eDiscovery
  • User Activity Audits & Reports
  • Gmail & Drive Data Loss Prevention
  • Hosted S/MIME for Gmail
  • Third-Party Integrations
  • Enterprise-Grade Access Control
  • BigQuery Gmail Log Analysis

Teams

Team – $10.00/user/month

  • Video & Voice Conferencing
  • 24/7 Phone, Email, Online Support
  • Unlimited Cloud Storage
  • Team-Based User Management

What integrations are available for G Suite?

G Suite enables integrations with third-party software and services like the following:

  • Salesforce
  • Xero
  • Trello
  • Zoho CRM
  • Pipedrive CRM for Sales
  • Smartsheet
  • Docusign
  • Freshdesk
  • Virtru
  • Okta
  • LumApps

For more information about bi-directional synchronizations, visit the G Suite Marketplace or contact the support team.

G Suite average rating:

Average score
4.7/5 (17 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Paolo

PROS: G Suite is an affordable solution for rounding up the entire team. It makes sure that everyone is updated on the tasks at hand, and that each one pulls their weight in the team.

CONS: Implementing G Suite into our workflow was one of the best decisions that I've ever made. I don't have anything negative to say about it.

Reviewed 4 months ago

Read full review >

The least favorable review

Ava

PROS: G Suite gives you access to all of Google's tools with just a few clicks. It's very easy to learn. I love that it anticipates the needs of your team too and helps you make the most out of Google's tools.

CONS: I wish that they would consider a company payment scheme rather than a per-user payment scheme. The costs can easily add up with the current plan.

Reviewed 6 months ago

Read full review >

More reviews from 17 actual users:

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  • Latest
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  • Most positive
  • Most negative

This helps my team stay productive.

Read full review >
Paolo
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 25.11.2019 Company Size: 1-10 Employees Industry: N/A

PROS: G Suite is an affordable solution for rounding up the entire team. It makes sure that everyone is updated on the tasks at hand, and that each one pulls their weight in the team.

CONS: Implementing G Suite into our workflow was one of the best decisions that I've ever made. I don't have anything negative to say about it.

What do you think about this review? Great Poor

The best I’ve ever used!

Read full review >
Claire
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 15.11.2019 Company Size: 11-50 Employees Industry: N/A

PROS: I've willingly migrated to purely browser tools now thanks to G Suite. It keeps tabs of all of my tasks and I can depend on it to make sure that none of my deadlines fall through the cracks.

CONS: The price can be quite steep.

What do you think about this review? Great Poor

A very helpful set of tools.

Read full review >
Eladio
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.11.2019 Company Size: 11-50 Employees Industry: N/A

PROS: G Suite is more than just the sum of its parts. It is a cohesive unit on its own that encourages collaboration to the team that uses it. Here, you can easily share an account with the members of your team and enjoy premium services. First of all, it can let you create and manage your team's domain. This has a slew of extra services that would otherwise not be available to the free version. For example, creating events is possible and easier here at G Suite. You can quickly and efficiently arrange for meetings, exchange notes and documents, and even work on the same file at the same time. It is a brilliant assistant that encourages collaboration and teamwork. You don't have to worry about your files getting breached too. G Suite is completely safe and it goes through all the measures to make sure that your files are protected.

CONS: G Suite can only be accessed where there is a stable internet connection.

What do you think about this review? Great Poor

Everything that I need for work.

Read full review >
Berniece
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 10.11.2019 Company Size: 11-50 Employees Industry: N/A

PROS: This is probably one of the best productivity tools available in the industry. I love just how accessible G Suite is. It lets me stay on top of my workload and provides me great assistance even if I am on the go.

CONS: I don't think I've come across any major issue yet.

What do you think about this review? Great Poor

Perfect for managing files and the team.

Read full review >
Rhiannon
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.11.2019 Company Size: Industry: Consumer Services

PROS: G Suite makes creating, sharing, and editing files a lot easier. It also helps us manage our documents more efficiently. Collaboration is possible and a lot more seamless with this tool supporting us too. Keeping track of emails and other user accounts is possible here as well. This is a complete solution that assists us in our day-to-day tasks.

CONS: I wish that G Suite would add an instant messaging app in its suite of tools. It can be a little slow at times too. Despite missing an instant messaging service plus being too slow at times, the price of the whole set is still quite steep. We have been paying for their services every year.

What do you think about this review? Great Poor

Simple and accessible

Read full review >
Waldo
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 07.11.2019 Company Size: 11-50 Employees Industry: N/A

PROS: There are probably a dozen reasons why I love using G Suite. For one, I can easily afford it given the budget of my startup company. Another reason that I love G Suite is that it gives me and my team our own working domain. Here we can easily send out emails and utilize other Google tools as we see fit. Did I mention that it's very easy to learn and use too? I was able to get out team space up and running in no time.

CONS: Somehow, Google Drive does not seem to render as cleanly on Android mobile view. This is my only gripe with G Suite.

What do you think about this review? Great Poor

Gives me access to our files at any time.

Read full review >
Camila
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.11.2019 Company Size: More than 100 Employees Industry: Management Consulting

PROS: Kudos to the team over at Google for coming up with this suite of tools. It is a complete toolbox that encourages productivity and continues to keep my files safe and secure. I particularly love how accessible it is. I can be anywhere in the world and I still have access to all of my files...I can edit, finish, and save documents easily on-the-go.

CONS: Just as any cloud-based programs, G Suite is only as good as the internet connection that you hook it up with. With that said, I don't think that there's anything else to complain about this robust set of tools.

What do you think about this review? Great Poor

An indispensable tool for my work.

Read full review >
Aurelie
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.11.2019 Company Size: 11-50 Employees Industry: N/A

PROS: First of all, I love that G Suite is accessible on just about any operating system, be it Android or Apple. It lets me multi-task and allows me to send emails on my personal account even while logged in to my business account. Hangouts Meet is a favorite feature of mine too. It lets me hold conference calls and record walkthroughs for smooth communication.

CONS: I don't think there is any aspect of G Suite that I particularly don't like.

What do you think about this review? Great Poor

The list of benefits is endless…

Read full review >
Ernesto
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 23.10.2019 Company Size: More than 100 Employees Industry: Transportation/Trucking/Railroad

PROS: G Suite is probably the most complete office toolbox that I've ever used. It has all the tools that I need in one--from emailing to calendar creation, document management and storage, and even instant messaging. It caters to a wide range of office needs that I need on a day-to-day basis at work. I also think that it is great how accessible the tools under G Suite are. They can easily be installed on just about any device, even on mobile! Whatever file or document that I create or share here, I instantly have a back-up of it on Google drive. It is convenient and you'd be hard-pressed to lose any file while you use this robust set of tools. If you want to keep track of and stay on top of deadlines, you can simply log your to-dos on Google Calendar too. As a final note, G Suite has all the office tools that I need at an affordable price.

CONS: G Suite is a reliable tool and I don't think I have come across any major issues while using it.

What do you think about this review? Great Poor

Still the best solution there is.

Read full review >
Kaitlyn
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.10.2019 Company Size: 11-50 Employees Industry: Computer Software

PROS: I love just how complete this solution is. It is an emailing tool, a database manager, and so much more--all rolled in one. Microsoft is still eons away when it comes to advancement and updates.

CONS: Gmail is no longer as clean as it used to be--there is a lot of unnecessary stuff littered in its interface. Some of the apps need some time getting used to as well.

What do you think about this review? Great Poor

Assists our workflow.

Read full review >
Amir
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.10.2019 Company Size: 11-50 Employees Industry: N/A

PROS: G Suite is a great tool for assisting the submission, revision, and approval of work outputs. It also lets me access my business email and personal email at the same time. I've been enjoying the benefits of this tool so far.

CONS: I guess one issue that I have with G Suite is that I need to have a solid internet connection just to be able to open a file saved in its system. Needless to say, this can be quite inconvenient.

What do you think about this review? Great Poor

It has a lof of capabilities!

Read full review >
Paige
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: What I find most impressive is the storage space that G Suite has given me and my team. It is a tool that we all use at work, and there seems to be an endless supply of storage for us. Of course, we use it for other tasks too such as sending emails and managing our files. I love how we can easily retrieve files even when we are on-the-go. It makes files accessible and secure at the same time. I don't think we have ever lost a file here at G Suite--everything is accounted for and readily available. One can easily learn and make the most out of this suite of tools because the interface is friendly and simple.

CONS: Unfortunately, you can't access and open any file from G Suite if you don't have an internet connection.

What do you think about this review? Great Poor

Assists my business well.

Read full review >
Ava
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 22.09.2019 Company Size: 11-50 Employees Industry: Hospitality

PROS: G Suite gives you access to all of Google's tools with just a few clicks. It's very easy to learn. I love that it anticipates the needs of your team too and helps you make the most out of Google's tools.

CONS: I wish that they would consider a company payment scheme rather than a per-user payment scheme. The costs can easily add up with the current plan.

What do you think about this review? Great Poor

Lets me work remotely.

Read full review >
Vance
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 13.09.2019 Company Size: 11-50 Employees Industry: N/A

PROS: G Suite is a convenient tool to use. It allows me to share, receive, and make changes to documents even when I'm on-the-go. Its inclusions help me stay productive and on top of my work too. Plus, it provides a good communication platform with Hangouts tools.

CONS: I wish that they would just make all of the Google apps accessible in G Suite instead of asking users to download all 19 apps separately.

What do you think about this review? Great Poor

Perfect for remote work!

Read full review >
Richard
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.09.2019 Company Size: More than 100 Employees Industry: Health, Wellness and Fitness

PROS: G Suite does not only increase my productivity as an employee, but it also boosts our overall efficiency as a team. It's very user-friendly. It also gives me support and lets me know what email, for example, to address first. One of my favorite tools in its toolbox is Google Meet. It's a brilliant tool for collaboration and brainstorming.

CONS: I use Mac and I have to open each tool on my browser. It would be nice if they were to develop an app specifically for this operating system. Also, I always seem to end up with dozens of windows open whenever I work with this solution. It's no big deal, I just don't like a cluttered workspace.

What do you think about this review? Great Poor

Gives me the office tools that I need.

Read full review >
Monserrate
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.09.2019 Company Size: 11-50 Employees Industry: N/A

PROS: G Suite gives me access to a multitude of tools that I need for work. One feature that I particularly like is Google Meet. This is a conferencing tool that lets me easily call and communicate with my co-workers. The business domain to my email account adds a nice touch to my professionalism too.

CONS: It is a little difficult to set up my G Suite account every time I get a new device. Tons of verification still need to be completed.

What do you think about this review? Great Poor

I finally have my own email address domain!

Read full review >
Stan
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.09.2019 Company Size: 1-10 Employees Industry: N/A

PROS: I love the professionalism that it lends my email accounts. Through it, I can use my company's domain instead of ending my email address with @gmail.com.

CONS: It took a while to transfer all of my emails to the new domain that I have recently registered. But I do understand the delay because of the bulk of the emails that needed to be transferred.

What do you think about this review? Great Poor
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Reviewed By Jenny Chang
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