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GoodData REVIEW

Business Intelligence Software

12 user reviews
USER SATISFACTION 96%
OUR SCORE 9.0

What is GoodData?

GoodData is a company that believes that data is for everyone, and everyone should therefore be able to base business decisions on actionable information. When people are given access to relevant data, GoodData believes, they will innovate and grow their business, but most of all get to know the customers they are working with.

Driven by such beliefs, GoodData goes beyond business intelligence to provide high value insights as a service. It provides advanced analytics for driven companies to create new revenue streams. Its strength is helping marketers and independent software vendors understand their clients’ behavior and needs.

What is more, GoodData provides valuable marketing analytics to understand your clients’ buying journey, boost the return on investment of multi-touch nurture campaigns, and utilize social analytics to link your company’s advertising expenses to revenue. On top of that, the system is fairly-priced and flexible to meet the needs of different users, and integrates with a large number of apps and services providers to let data flow seamlessly in the corporate software ecosystem.

Overview of GoodData Benefits

GoodData identifies operational insights that can improve the health and agility of your company. With this tool, companies make faster decisions, budget resources more efficiently and boost predictability.

It is a comprehensive cloud analytics tool that integrates cloud data with your operational sources to quickly uncover, among others: customer insights that reflect your marketing’s impact on the business; operational insights that can improve decision making efficiency as well as increase sales velocity; and opportunities to get new revenue streams with the help of embedded analytics.

GoodData has it all: data warehousing, Big Data-ready ETL/ELT, self-service data discovery, and advanced analytics and visualization, all in one user-friendly cloud analytics platform. It manages your company’s technology and the data pipeline, and its unique collective learning capabilities enable users to become better analysts.

GoodData offers Insights as a Service with a cloud analytics platform that integrates cloud data with on-premise data sources to uncover:

  • Customer Insights that measure Marketing’s impact on the business
  • Operational Insights that improve decision-making efficiency
  • Opportunities to generate new revenue streams through embedded analytics
  • Because many solutions do not handle the entire data pipeline – from integration, through ETL, analytics and visualization – it is extremely difficult for the business users and analysts to be self-sufficient and answer new questions.
  • Data Explorer allows IT teams to be proactive and continuously set up new sources of data for analysts. This allows analysts to be more productive and turn around insights with new sources of data in minutes.
  • Analytical Designer not only guides the analyst to better insights with our best practices and recommendations, but also enables the business user to do their own discovery. GoodData leverages Collective Learning across its extensive multi-tenant cloud environment to enhance productivity.
  • Email Sharing and Collaboration make it easy to tailor and share the insights discovered within GoodData with all key stakeholders across the organization.
  • GoodData’s Data Pipeline with the Agile Data Warehousing Service is what makes all of this possible. Data analysts maintain ownership of source systems and visibility of data lineage through the entire pipeline. Flexible workspace management enables decentralized analyst productivity while maintaining centralized production level environment control.

Overview of GoodData Features

  • Interactive interface
  • Reporting & dashboards
  • Data modeling
  • Data visualizations
  • Charts & graphs
  • Custom/embedded analytics
  • Analytics engine
  • Out-of-the-box modules
  • Single code base
  • Search & filters
  • Integrations
  • Connectors & APIs
  • Branding
  • Customer benchmarking
  • Data warehousing
  • Analytics, marketing & sales templates
  • Real-time cloud access
  • Pre-built analytic packages
  • Support for JavaScript, Java, Ruby
  • Compliance & governance
  • Enterprise security
  • Multi-language

What Problems Will GoodData Solve?

360 customer view – Most companies struggle to understand the 360 customer view. Dave, VP Marketing, is overwhelmed with data overload from 20 sources, and is challenged to personalize customer experience. Working with multiple Excel files has made it difficult to trust the source of truth. GoodData connects multiple data sources to provide holistic customer insights and enhance productivity with approved data and earlier IT involvement. With GoodData, Dave can focus on helping sales and marketing teams improve operational efficiencies and develop customer insights by analyzing buyer journeys, especially through digital channels.

Actionable insights – Annie, the Sales Director, needs actionable insights and not just reports or dashboards. She has a meeting with the executive team in half hour and needs to deliver sales forecast for the quarter and challenging opportunities. GoodData supports advanced statistical functions such as regression, trendline, time series forecasting, outlier analysis and more to forecast sales and predict anomalies, what-if scenarios and affinity analysis. Now, with a few clicks, Annie can share sales trends, forecast and top performing opportunities.

Data discovery – Bob, the Business Analyst, has created dashboards to view KPIs and quarterly trends. He just received a request from the Executive team to run adhoc analysis on why sales had reduced in the last quarter and share the update in an hour. GoodData’s Analytical Designer not only guides the analyst to better insights with our best practices and recommendations, but also enables data discovery to get a deep-dive on the trends. GoodData’s insights network expands with collective learning from millions of user interactions.

GoodData Position In Our Categories

Position of GoodData in our main categories:

20

GoodData is one of the top 20 Business Intelligence Softwareproducts

Top
20

GoodData is one of the 20 Data Analytics Softwareproducts

10

GoodData is one of the top 10 Predictive Analysis Softwareproducts

20

GoodData is one of the 20
Business Intelligence Software products

20

GoodData is one of the 20
Data Analytics Software products

10

GoodData is one of the 10
Predictive Analysis Software products


If you are interested in GoodData it might also be sensible to examine other subcategories of Best Business Intelligence Software listed in our database of SaaS software reviews.

Each enterprise has different needs and requires an application that can be customized for their size, kind of employees and customers, and the particular industry they are in. For these reasons, no platform can proffer perfect tools out-of-the-box. When you search a software product, first be sure what you want it for. Read some GoodData reviews and ask yourself do you want basic tools or do you want advanced functionality? Are there any industry-specific features that you are seeking? Find the answers to these questions to help your search. There are plenty of elements that you need to reflect on and these include your budget, particular business wants, your company size, integration needs etc. Take your time, try out a few free trials, and finally choose the system that offers all that you need to enhance your organization efficiency and productivity.

How Much Does GoodData Cost?

GoodData Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Gooddata’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

We realize that when you make a decision to buy Business Intelligence Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and GoodData reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with GoodData. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

21

NEGATIVE SOCIAL MENTIONS

0

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

GoodData User Reviews


Stacey 2 months ago
Verified
user



Phil 3 months ago
Verified
user



Theodore 4 months ago
Verified
user



Guillermo 9 months ago
Verified
user


What are GoodData pricing details?

GoodData Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Gooddata’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for GoodData?

GoodData integrates with over 60 sources. Visit their website for extra information and technical support.

User reviews


User reviews in total: 12

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Average Rating:

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The most favorable review

Stacey

2 months ago


Pros: There are plenty of features that I like about GoodData. The BYOR (build your own reports) feature is suitable for the needs of entry level analysts and also offers senior level analysts all the requisite tools to analyze and present high level data.

Cons: A couple of elements could be improved I think. The interface to build metrics can be improved for pure coding. Plus, I want to see more screen real estate and the ability to create dashboards in landscape mode.

The least favorable review

Keith

10 months ago


Pros: The user interface is easy to use and you can customize it to get the metrics you need and present them in an easily readable manner. The software also offers dynamic visuals and the customer support is excellent.

Cons: We used to have a few problems, but their tech support provided prompt help. Now, everything is working fine. Since the app is cloud-based, the vendor needs to ensure processes are run tightly and efficiently. Therefore, GoodData needs to assist with a few ETL changes.

Published 2 months ago
Verified
user
There are plenty of features that I like about GoodData. The BYOR (build your own reports) feature is suitable for the needs of entry level analysts and also offers...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
GoodData’s ServiceChannel Analytics provides deep insights to our clients who use them to manage their infrastructure around the world. The vendor keeps improving the...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
I am a non-IT user who uses GoodData to configure dashboards and reports for the sales team. It is easy to create dashboards and reports once the data is available in the...



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
GoodData is an ideal platform for both data engineers and end users. It offers solid tools and


What do you think about this review? Great Poor
Published 9 months ago
Verified
user
We needed a platform that could be implemented quickly to provide reports for our employee recognition and survey application. We had limited resources, but the...



What do you think about this review? Great Poor
Published 10 months ago
Verified
user
GoodData has made BI accessible even to lay users. We initially tried this app for dashboarding and then found it can be used for more sophisticated analysis and...



What do you think about this review? Great Poor
Published 10 months ago
Verified
user
The user interface is easy to use and you can customize it to get the metrics you need and present them in an easily readable manner. The software also offers dynamic...



What do you think about this review? Great Poor
Published 10 months ago
Verified
user
I like that GoodData can be used easily to build logical data models and graphs atop our database. This app is more intuitive compared to LabView which I was using...



What do you think about this review? Great Poor
Published 11 months ago
Verified
user
I love many aspects of GoodData. The first is agility which means I don’t have to be concerned about the device or browser my clients use to consume their data, or...



What do you think about this review? Great Poor
Published 11 months ago
Verified
user
GoodData is an excellent system and they are a great partner too. Their embedded solution fulfills all our needs. This cloud-based solution is scalable and fast, and...



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