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GoodData Review

GoodData
Our score: 9.0 User satisfaction: 96%

What is GoodData?

GoodData is a company that believes that data is for everyone, and everyone should therefore be able to base business decisions on actionable information. When people are given access to relevant data, GoodData believes, they will innovate and grow their business, but most of all get to know the customers they are working with.

Driven by such beliefs, GoodData goes beyond business intelligence to provide high value insights as a service. It provides advanced analytics for driven companies to create new revenue streams. Its strength is helping marketers and independent software vendors understand their clients’ behavior and needs.

What is more, GoodData provides valuable marketing analytics to understand your clients’ buying journey, boost the return on investment of multi-touch nurture campaigns, and utilize social analytics to link your company’s advertising expenses to revenue. On top of that, the system is fairly-priced and flexible to meet the needs of different users, and integrates with a large number of apps and services providers to let data flow seamlessly in the corporate software ecosystem.

Overview of GoodData Benefits

GoodData identifies operational insights that can improve the health and agility of your company. With this tool, companies make faster decisions, budget resources more efficiently and boost predictability.

It is a comprehensive cloud analytics tool that integrates cloud data with your operational sources to quickly uncover, among others: customer insights that reflect your marketing’s impact on the business; operational insights that can improve decision making efficiency as well as increase sales velocity; and opportunities to get new revenue streams with the help of embedded analytics.

GoodData has it all: data warehousing, Big Data-ready ETL/ELT, self-service data discovery, and advanced analytics and visualization, all in one user-friendly cloud analytics platform. It manages your company’s technology and the data pipeline, and its unique collective learning capabilities enable users to become better analysts.

GoodData offers Insights as a Service with a cloud analytics platform that integrates cloud data with on-premise data sources to uncover:

  • Customer Insights that measure Marketing’s impact on the business
  • Operational Insights that improve decision-making efficiency
  • Opportunities to generate new revenue streams through embedded analytics
  • Because many solutions do not handle the entire data pipeline – from integration, through ETL, analytics and visualization – it is extremely difficult for the business users and analysts to be self-sufficient and answer new questions.
  • Data Explorer allows IT teams to be proactive and continuously set up new sources of data for analysts. This allows analysts to be more productive and turn around insights with new sources of data in minutes.
  • Analytical Designer not only guides the analyst to better insights with our best practices and recommendations, but also enables the business user to do their own discovery. GoodData leverages Collective Learning across its extensive multi-tenant cloud environment to enhance productivity.
  • Email Sharing and Collaboration make it easy to tailor and share the insights discovered within GoodData with all key stakeholders across the organization.
  • GoodData’s Data Pipeline with the Agile Data Warehousing Service is what makes all of this possible. Data analysts maintain ownership of source systems and visibility of data lineage through the entire pipeline. Flexible workspace management enables decentralized analyst productivity while maintaining centralized production level environment control.

Overview of GoodData Features

  • Interactive interface
  • Reporting & dashboards
  • Data modeling
  • Data visualizations
  • Charts & graphs
  • Custom/embedded analytics
  • Analytics engine
  • Out-of-the-box modules
  • Single code base
  • Search & filters
  • Integrations
  • Connectors & APIs
  • Branding
  • Customer benchmarking
  • Data warehousing
  • Analytics, marketing & sales templates
  • Real-time cloud access
  • Pre-built analytic packages
  • Support for JavaScript, Java, Ruby
  • Compliance & governance
  • Enterprise security
  • Multi-language

What Problems Will GoodData Solve?

360 customer view – Most companies struggle to understand the 360 customer view. Dave, VP Marketing, is overwhelmed with data overload from 20 sources, and is challenged to personalize customer experience. Working with multiple Excel files has made it difficult to trust the source of truth. GoodData connects multiple data sources to provide holistic customer insights and enhance productivity with approved data and earlier IT involvement. With GoodData, Dave can focus on helping sales and marketing teams improve operational efficiencies and develop customer insights by analyzing buyer journeys, especially through digital channels.

Actionable insights – Annie, the Sales Director, needs actionable insights and not just reports or dashboards. She has a meeting with the executive team in half hour and needs to deliver sales forecast for the quarter and challenging opportunities. GoodData supports advanced statistical functions such as regression, trendline, time series forecasting, outlier analysis and more to forecast sales and predict anomalies, what-if scenarios and affinity analysis. Now, with a few clicks, Annie can share sales trends, forecast and top performing opportunities.

Data discovery – Bob, the Business Analyst, has created dashboards to view KPIs and quarterly trends. He just received a request from the Executive team to run adhoc analysis on why sales had reduced in the last quarter and share the update in an hour. GoodData’s Analytical Designer not only guides the analyst to better insights with our best practices and recommendations, but also enables data discovery to get a deep-dive on the trends. GoodData’s insights network expands with collective learning from millions of user interactions.

GoodData Position In Our Categories

Since companies have specific business wants, it is only practical they abstain from getting an all-in-one, ideal software. At any rate, it is hard to find such a software solution even among widely used software solutions.
The logical step to undertake can be to write the varied vital aspects which necessitate investigation including key features, pricing, skill ability of the employees, organizational size, etc. Then, you must do the product research fully. Browse over some GoodData evaluations and look over the other solutions in your list more closely. Such all-encompassing product research makes sure you avoid unsuitable applications and pay for the one that meets all the aspects you require business requires.

Position of GoodData in our main categories:

TOP 20

GoodData is one of the top 20 Business Intelligence Software products

TOP 20

GoodData is one of the 20 Data Analytics Software products

TOP 10

GoodData is one of the top 10 Predictive Analysis Software products

If you are considering GoodData it may also be a good idea to analyze other subcategories of Business Intelligence Software collected in our database of B2B software reviews.

Every company has different wants and requires an application that can be customized for their size, kind of staff members and buyers, and the specific industry they are in. For these reasons, no system can proffer perfect features off-the-shelf. When you look for a software app, first be sure what you require it for. Read some GoodData Business Intelligence Software reviews and ask yourself do you want basic features or do you require advanced tools? Are there any industry-specific tools that you are looking for? Get the answers to these questions to aid your search. There are plenty of aspects that you need to consider and these include your budget, specific business needs, your organization size, integration needs etc. Take your time, use a few free trials, and finally choose the system that presents all that you want to improve your firm efficiency and productivity.

How Much Does GoodData Cost?

GoodData Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Gooddata’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 21
Negative Social Media Mentions 0

We realize that when you make a decision to buy Business Intelligence Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and GoodData reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with GoodData. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

https://www.youtube.com/watch?v=yQQ3l6Fv1QM

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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GoodData Comparisons

GoodData user reviews

Powerful BI suite

Read full review >
Stacey
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.10.2018 Company Size: More than 100 Employees Industry: Computer Software

Robust and visual BI system

Read full review >
Phil
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.09.2018 Company Size: More than 100 Employees Industry: Information Services

Offers great visualizations

Read full review >
Theodore
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.08.2018 Company Size: More than 100 Employees Industry: Retail

Extremely robust platform

Read full review >
Guillermo
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.03.2018 Company Size: More than 100 Employees Industry: Pharmaceuticals

Attractive reports that will impress your clients

Read full review >
Lila
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.03.2018 Company Size: 11-50 Employees Industry: Management Consulting

What are GoodData pricing details?

GoodData Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Gooddata’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for GoodData?

GoodData integrates with over 60 sources. Visit their website for extra information and technical support.

GoodData average rating:

Average score
5/5 (12 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

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The most favorable review

Guillermo

PROS: GoodData is an ideal platform for both data engineers and end users. It offers solid tools and data infrastructure for data engineers and a user-friendly interface for end users. We have been able to implement almost all use cases/features with this app. The vendor provides excellent support for implementation and post-implementation usage. You can easily integrate GoodData with other enterprise platforms using the Single Sign On feature.

CONS: I wish the vendor adds tools for automated project restores and backups, and user provisioning. You can do these through APIs, but I hope GoodData includes an official tool for these tasks.

Reviewed 2 years ago

Read full review >

The least favorable review

Keith

PROS: The user interface is easy to use and you can customize it to get the metrics you need and present them in an easily readable manner. The software also offers dynamic visuals and the customer support is excellent.

CONS: We used to have a few problems, but their tech support provided prompt help. Now, everything is working fine. Since the app is cloud-based, the vendor needs to ensure processes are run tightly and efficiently. Therefore, GoodData needs to assist with a few ETL changes.

Reviewed 2 years ago

Read full review >

More reviews from 12 actual users:

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  • Latest
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  • Most positive
  • Most negative

Powerful BI suite

Read full review >
Stacey
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.10.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: There are plenty of features that I like about GoodData. The BYOR (build your own reports) feature is suitable for the needs of entry level analysts and also offers senior level analysts all the requisite tools to analyze and present high level data.

CONS: A couple of elements could be improved I think. The interface to build metrics can be improved for pure coding. Plus, I want to see more screen real estate and the ability to create dashboards in landscape mode.

What do you think about this review? Great Poor

Robust and visual BI system

Read full review >
Phil
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.09.2018 Company Size: More than 100 Employees Industry: Information Services

PROS: GoodData’s ServiceChannel Analytics provides deep insights to our clients who use them to manage their infrastructure around the world. The vendor keeps improving the product constantly and is open to fresh suggestions. To top it all, I simply love their customer support which is prompt and very helpful at all times.

CONS: The app could be improved further. I would like to see improvement in project and user provisioning. Compulsory user filters should be set up. To make the dashboard more robust, there could be more flexibility in chart legends. A drillable feature can be added for geochart widgets. Finally, it would be great if we have the ability to switch an attribute from text to numbers in a single project.

What do you think about this review? Great Poor

Offers great visualizations

Read full review >
Theodore
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.08.2018 Company Size: More than 100 Employees Industry: Retail

PROS: I am a non-IT user who uses GoodData to configure dashboards and reports for the sales team. It is easy to create dashboards and reports once the data is available in the system. The app offers engaging and interactive visualizations which are a big help for our sales reps.

CONS: I’m a lay user and would therefore appreciate if there were more drag & drop and point & click configurations to make things easy. To be fair, the vendor has begun to address this issue of late.

What do you think about this review? Great Poor

Extremely robust platform

Read full review >
Guillermo
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.03.2018 Company Size: More than 100 Employees Industry: Pharmaceuticals

PROS: GoodData is an ideal platform for both data engineers and end users. It offers solid tools and data infrastructure for data engineers and a user-friendly interface for end users. We have been able to implement almost all use cases/features with this app. The vendor provides excellent support for implementation and post-implementation usage. You can easily integrate GoodData with other enterprise platforms using the Single Sign On feature.

CONS: I wish the vendor adds tools for automated project restores and backups, and user provisioning. You can do these through APIs, but I hope GoodData includes an official tool for these tasks.

What do you think about this review? Great Poor

Attractive reports that will impress your clients

Read full review >
Lila
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.03.2018 Company Size: 11-50 Employees Industry: Management Consulting

PROS: We needed a platform that could be implemented quickly to provide reports for our employee recognition and survey application. We had limited resources, but the vendor’s implementation team helped us get started quickly and ensured our success. We were generating reports within weeks using the easy to use and attractively designed dashboards. The features I like the most are filtering capabilities, ease of printing, flexibility of permissions, and the ability to create attractive reports.

CONS: It is easy to create reports quickly, but the ETL process can be difficult and you need knowledge about how it works as well as guidance from the vendor to understand the details.

What do you think about this review? Great Poor

GoodData exceeds our expectations

Read full review >
Jody
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.03.2018 Company Size: More than 100 Employees Industry: Information Technology

PROS: GoodData has made BI accessible even to lay users. We initially tried this app for dashboarding and then found it can be used for more sophisticated analysis and modeling. The system is easy to set up, and the vendor constantly enhances the product and provides excellent support as well. GoodData has now become an important part of our business ecosystem.

CONS: Previously, GoodData did not offer many built-in statistical features, but the vendor has since rectified the drawback.

What do you think about this review? Great Poor

High quality BI app

Read full review >
Keith
4/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.02.2018 Company Size: More than 100 Employees Industry: Insurance

PROS: The user interface is easy to use and you can customize it to get the metrics you need and present them in an easily readable manner. The software also offers dynamic visuals and the customer support is excellent.

CONS: We used to have a few problems, but their tech support provided prompt help. Now, everything is working fine. Since the app is cloud-based, the vendor needs to ensure processes are run tightly and efficiently. Therefore, GoodData needs to assist with a few ETL changes.

What do you think about this review? Great Poor

Powerful and versatile application

Read full review >
Darryl
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.02.2018 Company Size: More than 100 Employees Industry: Research

PROS: I like that GoodData can be used easily to build logical data models and graphs atop our database. This app is more intuitive compared to LabView which I was using before. Since I am not well versed in Java, I appreciate that GoodData converts my instructions into a script. The system simplifies our processes and has boosted my productivity.

CONS: I’m still getting the hang of using the program and haven’t tried out all the features yet. But, I expect few problems as the software is of good quality. Most of my issues stem from not knowing how to use particular features.

What do you think about this review? Great Poor

Our customers use the app to gauge the effectiveness of their campaigns

Read full review >
Margarita
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.01.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: I love many aspects of GoodData. The first is agility which means I don’t have to be concerned about the device or browser my clients use to consume their data, or about the data source I use in the system. Second, I can create my reports in such a way that average users can dive deeply into the data as well as print dashboards for easy sharing.

CONS: Currently, the app lacks sophisticated predictive features. However, I‘ve seen this capability in the product roadmap so I hope the vendor makes it a reality soon in the system.

What do you think about this review? Great Poor

GoodData is an excellent product

Read full review >
Kate
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.01.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: GoodData is an excellent system and they are a great partner too. Their embedded solution fulfills all our needs. This cloud-based solution is scalable and fast, and enables us to concentrate on our customers' needs. You can easily create dashboards and reports as the app has been designed with the end user in mind.

CONS: I wish to explore the opportunity for more sophisticated data discovery in the user interface and am looking forwarding to their next release which will facilitate this.

What do you think about this review? Great Poor

GoodData is a good partner

Read full review >
Wade
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.01.2018 Company Size: More than 100 Employees Industry: Hospitality

PROS: I love that GoodData is flexible and easy to use. In fact, it can be used easily even by non-technical people. GoodData is our strategic partner and they provide top notch customer support to resolve our issues.

CONS: I don’t have any complaints as most of the important development areas are covered in the roadmap provided to partners by the vendor.

What do you think about this review? Great Poor

Easy to use application

Read full review >
Bryant
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.01.2018 Company Size: More than 100 Employees Industry: Financial Services

PROS: I like that GoodData is easy to use. If you know SQL, you can easily work with the system’s MAQL language. If you have a good grasp of Cloud Connect models and graphs and MAQL, you can easily generate attractive output from different datasets.

CONS: The only improvement I would like to see is more flexible graphs. However to be fair, they are quite good as it is.

What do you think about this review? Great Poor
Reviewed By Nestor Gilbert
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