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TEM Suite Call Accounting Review

TEM Suite Call Accounting
Our score: 8.0 User satisfaction: 100%

What is TEM Suite Call Accounting?

TEM Suite Call Accounting by MTS is a comprehensive and integrated call accounting software that provides companies with a platform that gives them a clear and complete view of their telecom usage and costs. The software is designed to capture all telecom processes and their associated expenses from the user’s centralized communications infrastructure.

TEM Suite Call Accounting is designed to work on the majority of PBX platforms from popular and trusted switch vendors such as Cisco, Avaya, Microsoft Skype for Business, Unify, Mitel, Alcatel-Lucent, Nortel, NEC, and others. Whether CDRs (call detail records) come from traditional, hybrid or IP-based switches and unified communication platforms, TEM Suite is built to support the collection process.

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Overview of TEM Suite Call Accounting Benefits

TEM Suite Call Accounting by MTS provides you with a platform with which you can track call traffic (both inbound and outbound), capture and monitor communications-related costs, and gather insights that will help you better control expenses, improve your communication infrastructure, and help contribute to your company’s overall cost savings.

With TEM Suite Call Accounting, you take out the instances of overcharging on international and personal calls and secure your communication network from security breaches. The suite enables you to have reliable access to your communication network through VoIP, the collection of accurate data, and achieve corporate compliance via total visibility.

The software gives you seamless communication management across your whole enterprise through faster and better collection of CDRs as well as clear and thorough reports of other call management activities. Because it supports both homogenous and heterogeneous network and switch environments, it doesn’t matter whether you are using Cisco, Avaya, Microsoft Unify, Panasonic, Alcatel-Lucent, and NEC – TEM Suite Call Accounting has got you covered.

TEM Suite Call Accounting support wireless communication networks as well. With the majority of today’s communication are now wireless-based, this feature enables you to achieve a true 360-degree view of your unified communications usage data.

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Overview of TEM Suite Call Accounting Features

  • By-Extension Reporting
  • Call Volume
  • Caller Identification
  • Call Duration
  • Call Monitoring
  • Who Answered Log
  • Inbound Reporting
  • Outbound Reporting
  • Unattended Call Management

What Problems Will TEM Suite Call Accounting Solve?

Telecom expenses make up approximately 25% – 35% of IT costs. It is critical that companies have a clear and complete view into all aspects of those telecom costs. While there are cost implications, many companies have failed to implement a system for capturing all their usage and associated costs from their unified communications infrastructure. With TEM Suite Call Accounting, users can:

  • Manage the day-to-day aspects of your organization as it grows and changes. Simplify the process and speed of the daily administration of provisioning your telecom users.
  • Employee call analytics, process automation, and workflow management increase employee productivity generating soft dollar savings.
  • Gain cost control over as telecom budgets with automated alerts and reports. Improve process efficiency and reduce cost overruns.

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

TEM Suite Call Accounting Position In Our Categories

Knowing that companies have particular business needs, it is wise they avoid selecting a one-size-fits-all, ”best” solution. Just the same, it is difficult to try to pinpoint such a software system even among sought-after software solutions. The correct step to undertake is to write down the various significant aspects which demand inspection such as important features, budget, skill aptitude of the users, business size, etc. Next, you must follow through the product research comprehensively. Have a look at some of these TEM Suite Call Accounting evaluations and explore each of the software solutions in your shortlist in detail. Such comprehensive research ensure you keep away from unfit apps and select the one that delivers all the features your business requires to realize efficiency.

Position of TEM Suite Call Accounting in our main categories:

TOP 200

TEM Suite Call Accounting is one of the top 200 Communications Software products

If you are interested in TEM Suite Call Accounting it might also be sensible to check out other subcategories of Communications Software gathered in our database of B2B software reviews.

It's crucial to note that hardly any software in the Communications Software category is going to be a perfect solution able to meet all the needs of various company types, sizes and industries. It may be a good idea to read a few TEM Suite Call Accounting Communications Software reviews first as some solutions might dominate exclusively in a very small set of applications or be created with a really specific industry in mind. Others might work with a goal of being easy and intuitive and therefore lack complicated features needed by more experienced users. You can also come across solutions that cater to a large group of customers and provide a rich feature toolbox, but that frequently comes at a more expensive price of such a software. Ensure you're aware of your needs so that you choose a solution that provides exactly the functionalities you look for.

How Much Does TEM Suite Call Accounting Cost?

TEM Suite Call Accounting Pricing Plans:

Free Trial

Contact vendor

Quote-based Plan

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What are TEM Suite Call Accounting pricing details?

TEM Suite Call Accounting Pricing Plans:

Free Trial

Contact vendor

Quote-based Plan

Contact MTS for their enterprise pricing information and other product details on TEM Suite Call Accounting. You can also submit a request for a demo to see if the software is a perfect fit for your business.

User Satisfaction

Positive Social Media Mentions 4
Negative Social Media Mentions 0

We are aware that when you make a decision to buy a Communications Software it’s vital not only to find out how experts rank it in their reviews, but also to discover if the real clients and businesses that bought this software are indeed satisfied with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and TEM Suite Call Accounting reviews across a broad range of social media sites. The data is then displayed in a simple to digest way revealing how many people had positive and negative experience with TEM Suite Call Accounting. With that information available you should be prepared to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for TEM Suite Call Accounting?

TEM Suite Call Accounting integrates with the following business systems and applications:

  • Cisco Switches
  • Microsoft Skype for Business
  • Avaya Switches
  • Unify Switches
  • Mitel
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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