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HighFive Review

HighFive
Our score: 8.7 User satisfaction: 99%

What is HighFive?

High Five is a video conferencing tool that offers versatile solutions for carrying out online meetings and conferences simpler and more enjoyable. This software tool can prove to be a major addition to your business especially if you deal with clients from another city or country.

High Five evolved as an idea to improvise the way meetings are held. It has completely revolutionized the way online meetings and conference calls are conducted by removing clunky performance issues.

High Five was introduced in 2012 and it caters to the needs of more than 2000 companies. It has some attractive plans for video conferencing which has resulted in happy customers and more business for this software.

Overview of HighFive Benefits

From providing the software services to arranging audio and video hardware, High Five takes care of it all. You can find sophisticated designs of conference room hardware at High Five. Therefore it creates a better appeal to the customers because all their problems related to hardware and software can be resolved at one point.

You don’t need to install special devices anymore. High Five offers simple and high performance video cameras that you can place anywhere in your room. It’s an all-in-one device getting rid of additional microphones or headsets. What’s even better is the image and sound quality. Enjoy HD sound and video quality to get the best meeting experience.

The audio hardware is powered by Dolby. This is an indication of the sound quality you are set to receive. Also, there are features which cut off background noise and sounds to ensure clear and effective communication between the two parties.

High Five works on almost any device. The software is as easy as you can imagine and with just a few clicks, you are all set to enjoy your online conferences. Not to forget, screen sharing is another great feature included in the software package.

High Five is quick to set up. Hence you can get started with the software in minutes. Also, it works with several business apps that you might be currently using so you don’t really have to upgrade the whole system.

Overview of HighFive Features

  • Screen sharing
  • Background Noise cancelling
  • Easy set up
  • All in one hardware
  • Unlimited meetings
  • Wireless TV projection
  • International Dial ins
  • Active Directory
  • 360 degree audio capture
  • Custom Domain
  • Network Optimization
  • Network Evaluation
  • Analytics
  • Wireless Control via Apps

HighFive Position In Our Categories

Knowing that companies have specific business demands, it is reasonable that they avoid getting a one-size-fits-all, “perfect” system. Needless to say, it would be difficult to discover such application even among sought-after software products. The efficient step to undertake can be to spell out the different important factors which require inspection including major features, price plans, skill ability of staff members, organizational size, etc. After which, you must conduct your research to a full extent. Browse over some of these HighFive evaluations and scrutinize the other software solutions in your list more closely. Such well-rounded research ensure you circumvent unfit apps and choose the one which delivers all the aspects your business requires.

Position of HighFive in our main categories:

TOP 50

HighFive is one of the top 50 Communications Software products

HighFive is also listed in the following subcategories:

Each company has its own characteristics, and may call for a specific Video Conferencing Software solution that will be fit for their business size, type of customers and staff and even specific industry they support. You should not count on locating a perfect app that will be suitable for every business no matter what their history is. It may be a good idea to read a few HighFive Video Conferencing Software reviews first and even then you should keep in mind what the service is intended to do for your company and your staff. Do you need an easy and intuitive solution with just essential features? Will you really make use of the complex tools required by experts and big enterprises? Are there any particular features that are especially beneficial for the industry you work in? If you ask yourself these questions it is going to be much easier to get a reliable solution that will fit your budget.

How Much Does HighFive Cost?

HighFive Pricing Plans:

Free Trial

Essential

$99 per month/room

Standard

$149 per month/room

Professional

$199 per month/room

HighFive offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Essential – $99 per month/room (paid annually)

  • Video conferencing (Unlimited)
  • Meetings and hosts (Unlimited)
  • Wireless TV projection (Unlimited)
  • Remote screen sharing (Unlimited)
  • Access on secure Wi-Fi
  • Wireless App control
  • Simple meeting URLs
  • Cross-platform: Windows, OS X, Android, iOS
  • Up to 8 callers/meeting
  • No meeting passwords or IDs
  • Phone, email and chat support
  • Slack. Outlook and Google Calendars integration
  • 128-bit AES encrypted calls

Standard – $149 per month/room (paid annually)

  • All essential plan features
  • Unlimited phone dial-ins
  • Up to 25 callers per meeting
  • Single sign-on
  • Active Directory
  • Unlimited International dial-ins
  • Custom branding on apps and TV
  • Custom domain
  • Usage analytics
  • Mix with Professional bundle
  • Advanced administration

Professional – $199 per month/room (paid annually)

  • All standard plan features
  • Premium audio, powered by Dolby Voice™
  • Dolby Audio device
  • Mix with Standard bundle
  • Dedicated Success Manager
  • Spatial, Stereo voice separation
  • 360 degree audio capture
  • Admin and employee on-boarding
  • Network Optimization
  • Network Evaluation
  • On-site and virtual training

User Satisfaction

Positive Social Media Mentions 205
Negative Social Media Mentions 3

We realize that when you make a decision to buy Video Conferencing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and HighFive reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with HighFive. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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HighFive Comparisons

HighFive user reviews

Great product

Read full review >
Jon
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.09.2019 Company Size: More than 100 Employees Industry: Information Technology and Services

We can easily set up meeting with HighFive

Read full review >
Hazel
3/5

Overall Impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 21.09.2019 Company Size: More than 100 Employees Industry: Entertainment

it allows us to set up meeting in more professional and easiest way

Read full review >
Jimmy
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.09.2019 Company Size: More than 100 Employees Industry: Telecommunications

It needs some improvements but overall it does the job

Read full review >
Amos
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.09.2018 Company Size: More than 100 Employees Industry: Computer Software

We are very satisfied from HighFive

Read full review >
Terrence
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.08.2018 Company Size: More than 100 Employees Industry: Health, Wellness and Fitness

What are HighFive pricing details?

HighFive Pricing Plans:

Free Trial

Essential

$99 per month/room

Standard

$149 per month/room

Professional

$199 per month/room

HighFive offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Essential – $99 per month/room (paid annually)

  • Video conferencing (Unlimited)
  • Meetings and hosts (Unlimited)
  • Wireless TV projection (Unlimited)
  • Remote screen sharing (Unlimited)
  • Access on secure Wi-Fi
  • Wireless App control
  • Simple meeting URLs
  • Cross-platform: Windows, OS X, Android, iOS
  • Up to 8 callers/meeting
  • No meeting passwords or IDs
  • Phone, email and chat support
  • Slack. Outlook and Google Calendars integration
  • 128-bit AES encrypted calls

Standard – $149 per month/room (paid annually)

  • All essential plan features
  • Unlimited phone dial-ins
  • Up to 25 callers per meeting
  • Single sign-on
  • Active Directory
  • Unlimited International dial-ins
  • Custom branding on apps and TV
  • Custom domain
  • Usage analytics
  • Mix with Professional bundle
  • Advanced administration

Professional – $199 per month/room (paid annually)

  • All standard plan features
  • Premium audio, powered by Dolby Voice™
  • Dolby Audio device
  • Mix with Standard bundle
  • Dedicated Success Manager
  • Spatial, Stereo voice separation
  • 360 degree audio capture
  • Admin and employee on-boarding
  • Network Optimization
  • Network Evaluation
  • On-site and virtual training

What integrations are available for HighFive?

HighFive integrates with the following business systems and applications:

  • Google Calendar
  • Slack
  • Microsoft Outlook

HighFive average rating:

Average score
4.9/5 (12 user reviews)
4/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Write your own review of this product

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The most favorable review

Dana

PROS: Highfive allows anyone to spin of meeting in an easiest way. We don’t have to waste time when the license holder for other video conference software isn’t available. We don’t have to pay seat fees for the people who doesn’t need to host a meeting too often. We are more careful with login credentials especially because this software uses our Google account in order to authenticate the users.

CONS: Sometimes the software restarts itself and we don’t know when this software will restart. We have lost 5min during the meeting because the device goes via update cycle.

Reviewed 2 years ago

Read full review >

The least favorable review

Hazel

PROS: Highfive is simple and easy to use software. We can easily connect with other members. All we have to do is to send the URL to those who want to participate on the meeting. We are able to connect lot of monitors, to add slugs to the URLs so we can differentiate between calls. The quality of the video is great but it depends on the internet connection.

CONS: The biggest problem I have with Highfive is the lag. The screen that I share is at least 1 slide behind or even few minutes behind. It can even disconnect altogether. This can be really frustrating when live sharing or videos.

Reviewed 4 months ago

Read full review >

More reviews from 12 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Great product

Read full review >
Jon
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.09.2019 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: I like Highfive’s integration with my calendar and I love how it shows me when a date of some meetings is near. We can easily share links. The quality of the video call is great. It allows me to customize my account profile within the app. I am able to share my screen and camera with other participants.

CONS: I like this application, therefore I don’t have dislikes, and I believe they work on its improvement.

What do you think about this review? Great Poor

We can easily set up meeting with HighFive

Read full review >
Hazel
3/5

Overall Impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 21.09.2019 Company Size: More than 100 Employees Industry: Entertainment

PROS: Highfive is simple and easy to use software. We can easily connect with other members. All we have to do is to send the URL to those who want to participate on the meeting. We are able to connect lot of monitors, to add slugs to the URLs so we can differentiate between calls. The quality of the video is great but it depends on the internet connection.

CONS: The biggest problem I have with Highfive is the lag. The screen that I share is at least 1 slide behind or even few minutes behind. It can even disconnect altogether. This can be really frustrating when live sharing or videos.

What do you think about this review? Great Poor

it allows us to set up meeting in more professional and easiest way

Read full review >
Jimmy
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.09.2019 Company Size: More than 100 Employees Industry: Telecommunications

PROS: Highfive works great, the voice quality is great and clear. It is easy to use and you can send URL link for joining the conference. The set up in each room is within minutes. Users are allowed to use their device in order to join and perform on the meeting. Video conferencing, wireless TV projection and remote screen sharing is all in and from one place. It doesn’t requites PIN codes nor attendees IDs and passwords.

CONS: I cannot move the “picture-in-picture” window and to switch the presentation view to other large camera view. It lacks recording functionality. There are no pin codes and meeting IDs and passwords and this means that someone can eavesdrop the whole meeting.

What do you think about this review? Great Poor

It needs some improvements but overall it does the job

Read full review >
Amos
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.09.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: The whole TV video conference equipment was easy to login and set it up. The mobile versions is great and it allowed our users to login without any problems. We can easily interview candidates and invite external vendors to the video conference.

CONS: I’m concern of its signal, because sometimes we would start out smoothly but when one participant starts to lose the signal the video quality suffers. The audio continues great but we have problem with the video. There are no options to low the video quality manually so we can improve the performance.

What do you think about this review? Great Poor

We are very satisfied from HighFive

Read full review >
Terrence
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.08.2018 Company Size: More than 100 Employees Industry: Health, Wellness and Fitness

PROS: I have to say that HighFive is better than Skype, especially when it comes to group conference and screensharing. We don’t have any problems with video cameras, and we can easily run our Windows 10 along with this software. It allows us to see up to 3 participants at once and other on the call. We can easily screen share and it doesn’t slow down. We can easily invite others, they can join the conference by downloading the software or by following the URL. The good thing is that the camera captures the entire office.

CONS: We had minor microphone issues and its tech support team has resolved the issue. When I’m in a role of presenter and when screen sharing I cannot see other participants but participants can see both the screen and other video feed. This is quite important because I would like to see how the things are being received.

What do you think about this review? Great Poor

Great product for creating video calls and meetings

Read full review >
Dallas
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.02.2018 Company Size: 11-50 Employees Industry: Financial Services

PROS: First of all, this software is extremely flexible, easy to use and collaborative. Before implementing this software we were limited to utilizing an out-of-date platform that didn’t provide some important features. This tool is easy to set up and it can be used by everyone, it doesn’t requires some tech skills. I can’t wait to see what’s next for new features and integrations.

CONS: It has lot of maintenance updates and upgrades. The Slack integrations doesn’t work as it should. They could implement some recording features as well.

What do you think about this review? Great Poor

Everyone in our company loves HighFive

Read full review >
Candice
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.02.2018 Company Size: 11-50 Employees Industry: Computer Networking

PROS: I love its simplicity and easy to use. We can easily start calls and using the app on our mobile device or computer. We don’t even have to use the device because we are allowed to mix and match the way we want. We are able to have calls without using the actual unit. This is great because everyone within the company gets free account.

CONS: It would be great if they could implement yearly subscription per unit, for example, $1200 yearly and we can set up an account for everyone, without some monthly costs.

What do you think about this review? Great Poor

We can easily perform every kind of meeting

Read full review >
Dana
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.01.2018 Company Size: More than 100 Employees Industry: Internet

PROS: Highfive allows anyone to spin of meeting in an easiest way. We don’t have to waste time when the license holder for other video conference software isn’t available. We don’t have to pay seat fees for the people who doesn’t need to host a meeting too often. We are more careful with login credentials especially because this software uses our Google account in order to authenticate the users.

CONS: Sometimes the software restarts itself and we don’t know when this software will restart. We have lost 5min during the meeting because the device goes via update cycle.

What do you think about this review? Great Poor

We can easilly keep in touch with all our teams

Read full review >
Roberta
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.01.2018 Company Size: More than 100 Employees Industry: Apparel & Fashion

PROS: HighFive is extremely easy to use, the installation is easy and it takes less than 10 minutes. You can operate it from Windows and Mac. Also, I love the screen sharing options, I am able to share what’s on my screen with my group. It’s very helpful because we can arrange meetings even with the team that are geographically far away.

CONS: This app needs much power in order to run smoothly, but many of our users have Core i5-powered MacBook Air and if the users has other app running in the background along with Highfive that they have to reboot their device or close the apps.

What do you think about this review? Great Poor

Great collaborative tool

Read full review >
Karl
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.01.2018 Company Size: More than 100 Employees Industry: Architecture & Planning

PROS: HighFive is an easy to use and intuitive tool, with great interface and it allows access from everywhere. It has great quality scaling set. Audio is great across the platforms. Video scaling is great in low to middle-res apps. Remote site sessions are smooth, and with great audio especially if you use headset. You can select colors and interface.

CONS: The proprietary camera for boardroom is large than other web cameras. But the camera has smarts for the local operations and once it is installed you can easily coast it. When I try to connect to a 4K system the video scaling doesn’t have good quality.

What do you think about this review? Great Poor

Great solution for creating meeting

Read full review >
Herbert
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.12.2017 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: HighFive is easy to install and easy to setup the meeting. All our users are happy with this tool, especially because they don’t have to set up the process in order to start with the meeting. It is affordable and does the job.

CONS: It can be little difficult for some users to switch back and forth with those who are presenting and sharing. When you click on a meeting it take a little bit to start, and the user may be little anxious and they start clicking the link once again. They could rename “Video Call” with “Create a Video Meeting” because our users are confused when they want to create a video call, the share screen to Tv options can be also quite confusing.

What do you think about this review? Great Poor

Great video conference tool

Read full review >
Horace
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.12.2017 Company Size: More than 100 Employees Industry:  Non-Profit Organization

PROS: This software is easy to use and easy to set up. It supports various platforms and it supports participants by using various connection speeds. We can easily manage the room cameras from our phone, laptop or desktop. The sharing of information is easy and great. It has great support team that are always there to help you and answer all your questions regarding the software.

CONS: It would be great if they could improve the authorization of the device. There is no passwords authentication and the joining is via email link.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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