GymMaster Review
What is GymMaster?
GymMaster is an easy-to-use club management software designed for gym and health and fitness club owners and staff. It aids in reducing administrative burden, increasing member satisfaction and retention, and facilitating business growth. GymMaster is built with an intuitive dashboard where users can access all important member information such as members’ account and billing details, communication history, upcoming bookings, and progress.
The club management software permits gym and club members to conveniently register to the facility, book classes and PT sessions, make payments, update their personal information, track their progress, access contacts and fill out forms, and renew membership from anywhere. GymMaster also automates communication and engagement with members and prospects. Additionally, it makes selling, billing, and payment processing a breeze. Last but not least, it provides an advanced door entry system that can be used for controlling access to the gym or studio.
Show MoreOverview of GymMaster Benefits
Convenient Member Experiences
GymMaster makes it simple for gym and health and fitness club owners to create convenient member experiences so they can retain more customers. The software enables them to implement a mobile app that allows their members to connect and engage with the gym or club on-the-go. Gym and club members can view available slots for classes and personal trainer sessions, make bookings, cancel existing bookings, and receive notifications for their upcoming classes and PT sessions on the mobile app. They can also use the mobile app to check their outstanding balances and send payments.
Accessible Member Portal
The club management software, furthermore, allows gym and club owners to directly integrate a member portal into their own website. From this portal, gym and club members will be able to book and cancel classes, PT sessions, and services as well. If they want to view details related to the fitness programs they have signed up to and track their progress, they can also do that on the online portal. Using the mobile app and the online member portal is convenient for gym and club members, as they don’t need to be at the front desk anymore when they are engaging with the gym or club.
Automated Member & Prospect Engagement
GymMaster makes it possible for gym and health and fitness club owners, along with their staff, to communicate and engage with current and prospective members in an automated manner. For instance, the software lets them automatically send out reminders to customers when the date of their scheduled class or PT session is near, their membership is about to expire, or they fail to send payments on time.
GymMaster, likewise, gives them the ability to segment members based on how often they are visiting the gym or club and how many services they are utilizing and deliver targeted and personalized SMS and email messages to different member groups. To attract and convert more prospects, the software enables users to showcase promotional memberships or concession passes on social media and monitor the performance of their marketing campaigns.
Advanced Door Entry System
One of the features offered by GymMaster is its advanced door entry system that users can implement and configure in order to conveniently and securely control access to their facility. With this system, they will be able to remotely lock and unlock the doors in the gym or studio from their mobile device, allowing members to go in and out of the facility even if they and their front desk staff are not around.
Users can configure the door entry system by setting any criteria they want, such as specifying what hours of the day the doors should be accessed, denying access to members who have failed payments, or setting doors that only women can access. Moreover, they can integrate the system with compatible electronic barriers they have like turnstiles, electronic door locks, and spring barriers.
Show MoreOverview of GymMaster Features
- Membership Management
- Online Member Portal
- Member App
- Paperless Sign Up
- Class & PT Booking
- Automated Communication
- Marketing Tools
- Door Entry System
- Integrated Billing
- Point-of-Sale
What Problems Will GymMaster Solve?
Problem #1: Costly Access Control
Gyms and club owners usually need to depend on designated staff to make sure that those who can enter the facility are only the members of the gym or club. This leads to an increase in HR costs, and at the same time, prevents owners from extending the facility’s open hours, as members won’t be able to access the facility if there’s no staff around.
With GymMaster’s advanced control system, the doors of gyms and health and fitness clubs can be opened to members for a longer period of time without requiring the presence of staff. Owners can unlock the doors and let members access the facility wherever they are just by simply using their mobile device.
Problem #2: Inefficient Billing Process
Collecting payments from gym and club members is a time-consuming process when it is done manually. GymMaster solves this issue by allowing gym and club members to make payments via an online portal or a mobile app, whether they are booking classes and PT sessions, registering to events, buying products, or renting gadgets. Gym and club owners can automatically send reminders to members when they miss payments. The software allows them to manage inventory and access sales reports as well.
Problem #3: Administrative Burden
Gym and club owners and their staff often spend much time carrying out administrative tasks like handling bookings for classes and personal trainer sessions. Fortunately, GymMaster streamlines this task because it allows members to view available class and PT session schedules, make bookings, and send their payments from an online portal that owners can integrate into their website. This reduces users’ administrative burden since they no longer have to intervene in the booking process.
Awards & Quality Certificates
GymMaster Position In Our Categories
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Position of GymMaster in our main categories:
TOP
50
GymMaster is one of the top 50 Club & Membership Management Software products
If you are considering GymMaster it could also be sensible to investigate other subcategories of Club & Membership Management Software collected in our database of B2B software reviews.
Each company has different requirements and needs a system that can be personalized for their size, type of employees and customers, and the specific industry they are in. For these reasons, no platform can provide perfect features off-the-shelf. When you search a software system, first be sure what you want it for. Read some GymMaster Club & Membership Management Software reviews and ask yourself do you want basic functionality or do you require advanced features? Are there any industry-specific functionalities that you are seeking? Find the answers to these questions to aid your search. There are lots of factors that you need to consider and these include your budget, specific business requirements, your organization size, integration needs etc. Take your time, use a few free trials, and finally zero in on the platform that offers all that you need to boost your organization efficiency and productivity.
How Much Does GymMaster Cost?
GymMaster Pricing Plans:
Free Trial
Studio
$85/month
Standard
$99/month
Professional
$189/month
Enterprise
Contact vendor
What are GymMaster pricing details?
GymMaster Pricing Plans:
Free Trial
Studio
$85/month
Standard
$99/month
Professional
$189/month
Enterprise
Contact vendor
GymMaster offers 4 pricing plans for users to choose from. Select the best plan for your facility based on the number of members you have and the features you need. Here are the details:
Studio – $85/month or $918/year
- 150 Current Members
- Unlimited Casual Members
- Class Management, Bookings & Resource Scheduling
- Online Member Portal
- Online Signups
- Real-Time Reporting
- Member Workouts & Measurements
- Automated Billing & Integrated Payment Processing
Standard – $99/month or $1,069 /year
- 400 Current Members
- Includes all Studio features
- Single Door Access
- Paperless Signups
- Member Mobile App
- Push Notifications to Clients
- Automated SMS and Emails
- Embedded Timetable
- Member Retention Tools
- Marketing Tools
- Point of Sale
- Inventory Management
- Invoicing
Professional – $189/month or $2,041/year
- 1300 Current Members
- Includes all Standard features
- Unlimited Door Access
- Direct Bank Batch Processing
- Dual Billing Providers
- Xero Integration
- API Access
- Franchise Reporting
Enterprise – by quote
- Unlimited Current Members
- Dedicated Hosting
- SLA Agreement
- Custom Development
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We are aware that when you make a decision to get a Club & Membership Management Software it’s crucial not only to learn how experts score it in their reviews, but also to find out whether the actual users and companies that bought these solutions are genuinely content with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and GymMaster reviews across a wide range of social media sites. The data is then displayed in a simple to digest format revealing how many customers had positive and negative experience with GymMaster. With that information at hand you will be prepared to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- Chinese
- Spanish
- French
- Dutch
- Portugese
Pricing Model
- Monthly payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for GymMaster?
GymMaster has an open API and also offers clients custom development to help integrate with other platforms they require. Currently, GymMaster software integrations include:
- Xero
- Zapier
- GymSales
- MyWellness
- Fitmetrix
- GymLeads
- eGym
Billing provider integrations:
- Ezidebit
- Integrapay
- Ezypay
- Cardconnect
- Paysafe
- Bluefin
- Gocardless
- Edebit
- Paychoice
- Paypal
- Stripe
- Braintree
GymMaster User Reviews
GymMaster average rating:
4/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
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ADD A REVIEWMore reviews from 1 actual users:
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Simple, easy to use, improves our workflow
Read full review >
4/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 13.03.2021
Company Size: More than 100 Employees
Industry: N/A
PROS: GymMaster is simple and easy to use that when we first started using the application our employees adapted to it immediately. The application has improved tracking the statistics of our business and interacting and managing clients especially with scheduling, client improvement, and payment.
CONS: I would like to see a mobile version of this application in the future and I hope for it to be cheaper.
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Simple, easy to use, improves our workflow
Read full review >
4/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 13.03.2021
Company Size: More than 100 Employees
Industry: N/A
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