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Hemlane Review

Hemlane
Our score: 8.9 User satisfaction: 100%

What is Hemlane?

Hemlane is a property management solution designed to make the process easy and less stressful. With this, owners, property managers, and agents can attract more tenants without expending too much effort using the integrated leasing module. This includes options for advertising on rental listing websites.

This cloud-based property management software has features for connecting and maintaining relationships with agents as well. Because of this owners can reduce their workload and get the expert support they need from professionals. As such, they do not have to conduct regular inspections of and properties by themselves.

And to help ensure that properties are in good physical and financial shape, Hemlane provides finance and maintenance features.

These features and functionalities are extended by integrations. Through this, payment processing and property listings are made easier.

Additionally, users can perform their tasks even on mobile screens. That is because while Hemlane does not have native mobile apps, it is mobile-friendly, making it comfortable to use in smaller devices.

And it is all for as low as $30 a month per unit (annual).

Overview of Hemlane Benefits

Efficient Rental Advertising

With Hemlane, you can advertise your property in as many as 30 listing websites in one go. This is possible because the solution connects with those sites to save you from repetitive processes. As a result, it only takes a single click to make your rental properties visible to thousands of probable tenants.

And to help you make sure that your efforts are paying off, Hemlane tracks which websites attract the most views and applications. Thus, you can focus your marketing and advertising strategies on those.

Multi-step Applicant Engagement

Whenever you receive an inquiry on your listings, Hemlane automatically sends responses to leads. This way, you can engage prospective tenants even before you interact with them yourself.

Hemlane includes applicant tracking tools as well. Using these, you can view their contact information and qualifications to help you protect your properties and business. And to assist you in getting a comprehensive profile, the solution provides you application forms you can require interested tenants to fill up.

Once you have gone through applications, you can select the most qualified ones and focus on them to save energy.

Lease Tracking

Hemlane assists you in keeping track of lease contracts. This means that it can notify you when a lease is almost up. Because of this, you can arrange with tenants in advance their lease extension or other changes in the contract.

And in case they plan to vacate your properties, you can begin advertising your rentals beforehand to ensure that you have few to no vacancies.

But that is not all that Hemlane is capable of when it comes to leasing management. It also stores important documents regarding leases, including photos of properties. These are crucial in case conflicts arise so you can resolve those quickly and without going to the courtroom.

Around-the-Clock Maintenance Management

Hemlane has a U.S.-based team that can take care of your maintenance tasks when you are away, thereby giving you peace of mind to enjoy your leisure time or vacation.

But whenever you are present to deal with maintenance matters yourself, Hemlane makes sure that processes are easy. It has a maintenance request tracking module, which helps you monitor the progress of repairs and other maintenance tasks. This is also accessible to tenants so they know when they can expect their requests to be completed.

Effortless Rent Payment Collection

Rent payment collection can be challenging because of the numerous processes involving tenants and banks. To make it easier and convenient for you and your tenants, Hemlane has an online payment module that is secure and offers instant verification.

On top of that, the online payment component sends reminders to tenants for them to pay their rent on time. Plus, there is an option for recurring payments so that tenants do not have to worry about paying what is due to you at the right date.

Overview of Hemlane Features

  • Property Listings
  • Tenant Application & Screening
  • Applicant Tracking
  • Lease Management & Document Storage
  • Online Rent Payment Collection
  • Maintenance & Repair Management

What Problems Will Hemlane Solve?

Problem #1: Property owners want control (and transparency) over their property management

Solution: Owners want to be involved and have some level of decision-making over their assets. For example, they want the rent collection and late fees to go to their account directly. Hemlane allows owners to select their level of involvement and build a team of local agents or managers for the rest of the day-to-day operations.

Problem #2: Real estate agents and brokers do not want the liability associated with property management

Solution: Most real estate agents and brokers do not want to deal with property management trust accounts and liability. Hemlane provides the solution:

(1) Real estate agents offer leasing, while keeping the owner involved in the decisions.

(2) Tenant payments route direct to the rental owner, eliminating the requirement of a trust account for the agent.

(3) Maintenance coordination is provided through the platform, allowing agents to be less involved in the day-to-day operations.

Problem #3: Property management is stressful when you have a bad tenant

Solution: The most costly expense is a bad tenant. Hemlane comprehensively screens tenants to prevent this situation.  And, if you have a bad tenant, then Hemlane sends out late rent notices, offers automatic late fees, and coordinates maintenance.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.

Hemlane Position In Our Categories

Knowing that companies have their own business-related wants, it is sensible that they avoid purchasing a one-size-fits-all, ”best” software product. Nevertheless, it is hard to come across such an app even among sought-after software solutions. The correct step to undertake would be to take note of the various important factors which entail examination like major features, price plans, skill aptitude of the employees, organizational size, etc. The second step is, you should follow through your research systematically. Have a look at these Hemlane review articles and check out the other software products in your list more closely. Such comprehensive research ascertains you take out mismatched apps and select the one which offers all the benefits your company requires to achieve growth.

Position of Hemlane in our main categories:

TOP 20

Hemlane is one of the top 20 Property Management Software products

TOP 20

Hemlane is one of the 20 Real Estate Management Software products

If you are considering Hemlane it may also be beneficial to check out other subcategories of Property Management Software gathered in our database of B2B software reviews.

Each enterprise has different wants and needs a software that can be personalized for their size, type of employees and clients, and the specific industry they are in. For these reasons, no software can proffer perfect functionality out-of-the-box. When you search a software product, first be sure what you require it for. Read some Hemlane Property Management Software reviews and ask yourself do you need basic features or do you want sophisticated tools? Are there any industry-specific features that you are looking for? Obtain the answers to these queries to help your search. There are plenty of elements that you need to reflect on and these include your budget, specific business wants, your organization size, integration needs etc. Take your time, try out a few free trials, and finally choose the platform that presents all that you want to enhance your company effectiveness and productivity.

How Much Does Hemlane Cost?

Hemlane Pricing Plans:

Free Trial

Basic

from $36.50/month

Smart

from $69/month

Hemlane has two pricing options, which you can pay for on a monthly or yearly basis. Their inclusions are written below to help you decide which one is the best for your business:

Basic – from $36.50/month or $30/month/annual billing

  • Unit/Property Advertising
  • Tenant Applications & Screening
  • Applicant Tracking
  • Lease Management
  • Financial Module
  • Online Rent
  • Maintenance Management

Smart – from $69/month or $58/month/annual billing

  • All Basic Features
  • Lease Contracts & On-Call Advice
  • E-signature Support
  • Third-party Agents Connection
  • Tenancy Coordination

Both packages also have the following tools and features:

  • No ACH Transaction Fee
  • No Setup Fee
  • No Onsite Inspections
  • Customer Support

User Satisfaction

Positive Social Media Mentions 32
Negative Social Media Mentions 0

We realize that when you make a decision to buy Property Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Hemlane reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Hemlane. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Hemlane Comparisons

Hemlane user reviews

Best Property Management Software for Investors and Entrepreneurs

Read full review >
Julian Scurci
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.07.2018 Company Size: 1-10 Employees Industry: Investment Management

What are Hemlane pricing details?

Hemlane Pricing Plans:

Free Trial

Basic

from $36.50/month

Smart

from $69/month

Hemlane has two pricing options, which you can pay for on a monthly or yearly basis. Their inclusions are written below to help you decide which one is the best for your business:

Basic – from $36.50/month or $30/month/annual billing

  • Unit/Property Advertising
  • Tenant Applications & Screening
  • Applicant Tracking
  • Lease Management
  • Financial Module
  • Online Rent
  • Maintenance Management

Smart – from $69/month or $58/month/annual billing

  • All Basic Features
  • Lease Contracts & On-Call Advice
  • E-signature Support
  • Third-party Agents Connection
  • Tenancy Coordination

Both packages also have the following tools and features:

  • No ACH Transaction Fee
  • No Setup Fee
  • No Onsite Inspections
  • Customer Support

What integrations are available for Hemlane?

Hemlane integrates with the following business systems and listing sites:

  • TransUnion
  • Stripe
  • Plaid
  • Zillow
  • Lovely
  • Realtor.com
  • Apartments.com
  • Apartment List
  • FRBO
  • Sumu
  • Listanza
  • RentFocus
  • ClassifiedAds.com
  • Trovit
  • UniversityParent
  • Apartment Love
  • Trulia
  • RealRentals
  • Nestigator
  • Ucribs
  • iRent
  • Call It Home
  • Rent MLS
  • Hotpads
  • Zumper
  • Homes
  • Every Rent
  • Walkscore
  • Abodo

Hemlane average rating:

Average score
5/5 (1 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Julian Scurci

PROS: Hemlane is an affordable and transparent property management tool for active investors. I travel a lot for business, and I can manage my 4 unit complex from anywhere in the world. Hemlane provides me with real-time updates on maintenance, tenant communication, rent collection, and facilitates interaction with local agents and 3rd party vendors when I need them.

CONS: The Hemlane property management platform is very user friendly and intuitive. The company is constantly improving existing features based on client feedback, or rolling out new tools to solve additional property management challenges.

Reviewed 2 years ago

Read full review >

The least favorable review

Julian Scurci

PROS: Hemlane is an affordable and transparent property management tool for active investors. I travel a lot for business, and I can manage my 4 unit complex from anywhere in the world. Hemlane provides me with real-time updates on maintenance, tenant communication, rent collection, and facilitates interaction with local agents and 3rd party vendors when I need them.

CONS: The Hemlane property management platform is very user friendly and intuitive. The company is constantly improving existing features based on client feedback, or rolling out new tools to solve additional property management challenges.

Reviewed 2 years ago

Read full review >

More reviews from 1 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Best Property Management Software for Investors and Entrepreneurs

Read full review >
Julian Scurci
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.07.2018 Company Size: 1-10 Employees Industry: Investment Management

PROS: Hemlane is an affordable and transparent property management tool for active investors. I travel a lot for business, and I can manage my 4 unit complex from anywhere in the world. Hemlane provides me with real-time updates on maintenance, tenant communication, rent collection, and facilitates interaction with local agents and 3rd party vendors when I need them.

CONS: The Hemlane property management platform is very user friendly and intuitive. The company is constantly improving existing features based on client feedback, or rolling out new tools to solve additional property management challenges.

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Reviewed By Louie Andre
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