HomeAway Review

Our score: 8.6 User satisfaction: 99%

What is HomeAway?

HomeAway is a web-based vacation rental software designed for vacation rental owners and property managers. It is an online marketplace, where they can advertise their vacation homes online. Maintaining a partnership with different vacation rental websites, which offer over 2 million places to stay, HomeAway provides travelers an extensive selection of places where they can relax, offering an alternative to costly hotel accommodations.

HomeAway also functions as an online booking solution. It enables vacation rental owners and property managers to easily manage bookings online. They will be able to process booking requests from their customers within 24 hours. Moreover, HomeAway offers a secure payment processing system, which protects payments that are completed through the HomeAway checkout process.

Overview of HomeAway Benefits

One of the unique features of HomeAway is its secure payment processing system. It protects payments through its Book with Confidence Guarantee, a payment protection program which ensures that payments are protected in the event that listing fraud, phishing, or property misrepresentation occurs.

The payments that are eligible for the Book with Confidence Guarantee are those sent through the HomeAway checkout process. Before booking and paying online, customers are advised to check first the listings in order for their payments to be covered under the Book with Confidence Guarantee.

Customer should look for listings where the “request to book” button is available. This button indicates that a listing is ready for booking. For such listing, a booking confirmation is sent within 24 hours.

In addition, listings should also have a credit card logo, as this means that the property owner is accepting credit card payments using the HomeAway checkout process. However, if a listing doesn’t show a credit card logo,  customers should at least be able to find a “birdhouse shield” icon on the listing page. This icon shows that the property owner is using an approved payment  method.

HomeAway also offers a dashboard which has the capability to generate listing performance data and insights. This dashboard has an analytics page, where property owners and managers will be able to track the performance of their listings. They will be able view the performance of their listings based on some metrics: the number of page views received by a listing, the number of times the customer inquired about a listing, the number of bookings made for a listing, and more.

Overview of HomeAway Features

  • Secure Payment
  • Book with Confidence Guarantee
  • Online Booking
  • Listing Performance Analytics
  • List a Property
  • Reservation Management
  • Mobile Hospitality Manager
  • Traveler Reviews
  • Property Location Map Pin
  • Upload Photos To Listings
  • Add Video Tour To Listings

HomeAway Position In Our Categories

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Position of HomeAway in our main categories:

TOP 10

HomeAway is one of the top 10 Hotel Management Software products

If you are interested in HomeAway it could also be beneficial to analyze other subcategories of Hotel Management Software gathered in our base of SaaS software reviews.

Organizations have diverse wants and requirements and no software platform can be perfect in such a condition. It is futile to try to find an ideal out-of-the-box software product that meets all your business wants. The wise thing to do would be to adapt the application for your unique wants, employee skill levels, finances, and other aspects. For these reasons, do not hasten and invest in well-publicized trendy systems. Though these may be widely used, they may not be the ideal fit for your specific needs. Do your homework, check out each short-listed platform in detail, read a few HomeAway Hotel Management Software reviews, contact the seller for explanations, and finally settle for the app that offers what you want.

How Much Does HomeAway Cost?

HomeAway Pricing Plans:

Free Trial


$399 per year

For as much as $399 per year, HomeAway’s enterprise pricing is adjusted to the needs of all users. This annual subscription plan provides the following benefits:

  • 12 Month Subscription with Online Booking
  • Global exposure on our top 25 international sites
  • Access to Reservation Manager
  • Listing Management Tools
  • 24 HD Photos
  • Interactive Map
  • Reservation Calendar

User Satisfaction

Positive Social Media Mentions 72
Negative Social Media Mentions 1

We realize that when you make a decision to buy Hotel Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and HomeAway reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with HomeAway. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted
  • Open API

Language Support

  • English
  • Dutch
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are HomeAway pricing details?

HomeAway Pricing Plans:

Free Trial


$399 per year

For as much as $399 per year, HomeAway’s enterprise pricing is adjusted to the needs of all users. This annual subscription plan provides the following benefits:

  • 12 Month Subscription with Online Booking
  • Global exposure on our top 25 international sites
  • Access to Reservation Manager
  • Listing Management Tools
  • 24 HD Photos
  • Interactive Map
  • Reservation Calendar

What integrations are available for HomeAway?

HomeAway works with international vacation rental websites and supports third party software integration. It supports the following integrations:

  • Expedia, Inc.
  • Stayz
  • Homelidays
  • Toprural (de la Familia HomeAway)
  • VRBO
  • OwnersDirect
  • FeWo-direkt
  • Toprural
  • bookabach
  • travelmob
  • Alugue Temporada

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Reviewed By Nestor Gilbert
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