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Hostme Review

Hostme
Our score: 6.7 User satisfaction: 96%

What is Hostme?

Hostme is a fresh take on the restaurant management app that focuses on reducing waiting time for diners through smart table management. By efficiently handling the influx of customers through the app’s intuitive solutions, restaurants are able to maximize their venue’s seating capacity. This way, owners and managers can avoid big losses from reservation cancellations and customer walkouts. This modern approach to restaurant management efficiently operates other aspects of operations as well. Aside from traditional booking options, guests can reserve tables online via the Hostme app on the restaurant’s social media profiles or on their website. And apart from seating guests, restaurants can also tailor their services to the diner’s needs, thereby helping them foster customer loyalty.

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Overview of Hostme Benefits

Modern Solution

Hostme app is a robust front-of-house restaurant management solution that capably organizes the establishment’s tables, reservations, and wait lists. It addresses the problem of lines and reservation and table conflicts to circumvent the loss of diners (and income).

Avant-Garde Reservations System

Restaurants can attract more customers with Hostme’s reservation widget by letting them make bookings through the convenience of the restaurant website or their social media profiles. Furthermore, establishments can also avoid double-booking conflicts and protect themselves from no-shows with the app.

Easy Communication

With Hostme, restaurants can SMS notification to guests to confirm their reservation and remind them of it. In addition, customers can tell restaurants to hold their table for them, in case they are running late. And if a place is not yet free by the time they get there, hosts can let them know they are ready to be seated. This way, restaurants can build a closer relationships with their diners and further personalize their experience.

Better Table Management

Hostme’s table management function lets restaurants build their floor plan right into the app. This ensures better guest accommodation and maximizes the restaurant’s seating capabilities.

More Efficient Wait List

Popular restaurants need not worry about convoluted waiting areas and unhappy guests anymore. Through Hostme’s wait list management tool, the restaurant host can see which tables have become free and seat parties faster. On top of that, this function also allows people to queue while on their way to the restaurant.

Customizable Loyalty Program

Restaurants can set up and manage their rewards system through Hostme’s panel. The function is highly configurable, therefore establishments can create a loyalty program that works best for them and for their type of clientele. Furthermore, they can input customer information into the system, so that they can tailor to their clients’ needs the next time they visit.

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Overview of Hostme Features

  • Easy-to-use interface
  • Floor mapping support
  • No-show protection
  • Streamlined reservation list
  • Reservation widget
  • Custom reservation reminders
  •  Vacant table notification
  • Special requests receipt
  • Customizable loyalty program
  • Customer information collation
  • Efficient wait list management
  • One-click table assignment
  • Table status notices

Hostme Position In Our Categories

Keeping in mind companies have distinct business-related needs, it is only prudent that they steer clear of subscribing to an all-encompassing, ”best” software system. At any rate, it would be futile to try to find such a software product even among popular software products. The clever thing to undertake should be to list the varied critical factors which call for a deliberation including critical features, pricing, skill aptitude of staff members, company size, etc. Then, you must conduct the research fully. Have a look at these Hostme analyses and check out each of the software solutions in your shortlist in detail. Such all-encompassing product research makes sure you circumvent ill-fitting software solutions and choose the one which has all the benefits your business requires.

Position of Hostme in our main categories:

TOP 100

Hostme is one of the top 100 Restaurant Management Software products

If you are considering Hostme it might also be beneficial to examine other subcategories of Restaurant Management Software gathered in our database of SaaS software reviews.

It's important to realize that virtually no service in the Restaurant Management Software category is an ideal solution able to meet all the requirements of different business types, sizes and industries. It may be a good idea to read a few Hostme Restaurant Management Software reviews first as specific solutions might dominate just in a very narrow group of applications or be created with a really specific type of industry in mind. Others may function with an idea of being simple and intuitive and therefore lack advanced functions welcomed by more experienced users. You can also find services that support a large group of customers and provide a rich feature toolbox, however this in most cases comes at a more expensive cost of such a software. Ensure you're aware of your requirements so that you pick a solution that has all the features you look for.

How Much Does Hostme Cost?

Hostme Pricing Plans:

Free Trial

Free

Free

Piccolo

$10/month

Mezzo

$50/month

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What are Hostme pricing details?

Hostme Pricing Plans:

Free Trial

Free

Free

Piccolo

$10/month

Mezzo

$50/month

Hostme offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your company:

Free

  • 50 parties accommodated per month
  • Customer service support
  • Reservations management
  • Wait list handling
  • Loyalty program offers
  • Online reservations
  • Guest book
  • Guest Mobile App
  • Reports and analytics
  • API and Integration

Piccolo – $10/month

  • 200 parties accommodated per month
  • Premium customer service support
  • Reservations management
  • Wait list handling
  • Loyalty program offers
  • Online reservations
  • Guest book
  • Guest Mobile App
  • Reports and analytics
  • API and Integration

Mezzo – $50/month

  • Unlimited parties accommodated per month
  • Premium customer service support
  • Reservations management
  • Wait list handling
  • Loyalty program offers
  • Online reservations
  • Guest book
  • Guest Mobile App
  • Reports and analytics
  • API and Integration

User Satisfaction

Positive Social Media Mentions 24
Negative Social Media Mentions 1

We realize that when you decide to buy a Restaurant Management Software it’s vital not only to see how experts evaluate it in their reviews, but also to find out if the actual people and businesses that purchased this software are indeed satisfied with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Hostme reviews across a broad array of social media sites. The information is then presented in a simple to understand form showing how many clients had positive and negative experience with Hostme. With that information available you will be prepared to make an informed buying choice that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Hostme?

Hostme is an open API system, which means you can connect it to virtually any third-party system or application. Contact the vendor for more details.

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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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