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IBM Blueworks Live Review

IBM Blueworks Live
Our score: 7.8 User satisfaction: 90%

What is IBM Blueworks Live?

IBM Blueworks Live is a cloud-based business process modeling platform that is built to enable organizations and companies discover and document their business processes, policies, and decisions in a collaborative effort. Simple and straightforward, IBM Blueworks Live also comes equipped with the capabilities to allow users deploy more complicated models.

The software makes capturing knowledge seamless and easy, enabling you to create effective models of your business and work on improving your business processes. As you hammer out the kinks out of your processes, your operations become more efficient, teams and individuals become more productive, and business growth is greatly improved.

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Overview of IBM Blueworks Live Benefits

IBM Blueworks Live features a user-friendly interface that enables business and IT users to easily navigate the system without having to spend time and effort getting acquainted with the software. Plus, it is a cloud-based platform which means you don’t have to download or install anything.

IBM Blueworks Live supplies you with the tools and features you need to capture businesses processes and decisions. The software allows you to collaborate to better discover those processes with pinpoint accuracy. With IBM Blueworks, you are able to quickly and efficiently retrieve the process activities and milestones and put them out on paper without having to worry about the process logic.

Once the processes are discovered and identified, Blueworks Live then create you with a process diagram where you will provide all the data of the process logic and flow. All activities will be assigned to participants found in the discovery map.

IBM Blueworks live comes with an automate process feature that lets you build either sequential or parallel activities. This is quite a useful functionality when reviewing and approving types of processes.

Collaboration is highly centralized with IBM Blueworks Live. The software utilizes a number of social networking capabilities to implement better communication and enable efficient team collaboration. Features like instant messaging, commenting (process changes), live news feeds, and more help users to easily update and inform every other member of the team of changes and developments, which impact collaboration in a massive way.

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Overview of IBM Blueworks Live Features

  • Create and modify processes & decisions
  • Publish processes & decisions
  • Automate processes
  • Manage spaces
  • Utilize the Analyze and Playback features
  • Instant messaging
  • Live news feeds
  • Commenting (process changes)
  • Newsfeed

IBM Blueworks Live Position In Our Categories

Since companies have their own business-related demands, it is practical that they avoid seeking a one-size-fits-all, ideal business program. Having said that, it is futile to try to pinpoint such application even among recognizable software products. The right thing to undertake should be to narrow down the various critical functions that necessitate examination like critical features, price terms, skill ability of the users, company size, etc. Thereafter, you must perform the product research comprehensively. Go over these IBM Blueworks Live analyses and scrutinize each of the applications in your shortlist more closely. Such comprehensive research can make sure you circumvent ill-fitting software solutions and pay for the system that delivers all the tools your business requires.

Position of IBM Blueworks Live in our main categories:

TOP 500

IBM Blueworks Live is one of the top 500 Business Process Management Software products

TOP 100

IBM Blueworks Live is one of the 100 Workflow Management Software products

If you are considering IBM Blueworks Live it could also be sensible to examine other subcategories of Workflow Management Software gathered in our base of B2B software reviews.

Enterprises have unique wants and requirements and no software application can be just right in such a scenario. It is pointless to try to find a perfect out-of-the-box software system that fulfills all your business needs. The intelligent thing to do would be to customize the application for your special requirements, employee skill levels, finances, and other aspects. For these reasons, do not rush and invest in well-publicized popular systems. Though these may be widely used, they may not be the perfect fit for your specific wants. Do your homework, check out each short-listed application in detail, read a few IBM Blueworks Live Workflow Management Software reviews, call the vendor for explanations, and finally settle for the product that presents what you want.

How Much Does IBM Blueworks Live Cost?

IBM Blueworks Live Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are IBM Blueworks Live pricing details?

IBM Blueworks Live Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact IBM Blueworks for enterprise pricing information and other product details. You can also submit a request for a free trial to see if the software is a perfect fit for your business.

User Satisfaction

Positive Social Media Mentions 41
Negative Social Media Mentions 4

We know that when you decide to get a Workflow Management Software it’s important not only to learn how professionals evaluate it in their reviews, but also to check if the real users and companies that purchased this software are indeed happy with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and IBM Blueworks Live reviews across a wide array of social media sites. The data is then displayed in a simple to understand way showing how many customers had positive and negative experience with IBM Blueworks Live. With that information at your disposal you should be prepared to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for IBM Blueworks Live?

No information available.

IBM Blueworks Live User Reviews

IBM Blueworks Live average rating:

Average score
4.6/5 (14 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Josephine

PROS: This is a user-friendly platform that comes with several good features for process documentation.

CONS: The platform would be better with additional templates that will cater to various process types. Improvements could also be done on its modeling and simulation features.

Reviewed 4 years ago

Read full review >

The least favorable review

Giovanny

PROS: This is the best solution for analyzing a project, especially during its initial stages. It can be set up easily for this purpose.

CONS: They could develop the software’s search capabilities to make it user-friendlier and more transparent.

Reviewed 5 years ago

Read full review >

More reviews from 14 actual users:

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  • Latest
  • Most useful
  • Most positive
  • Most negative

Great software for process mapping

Read full review >
Ardella
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.10.2021 Company Size: 11-50 Employees Industry: Insurance

PROS: We rely on IBM Blueworks Live for process mapping. It enables us to develop SIPOC diagrams with comprehensive details.

CONS: This software needs to be improved to be on par with its competitors on the market in terms of flexibility, specifically, in operating tasks and line elements.

What do you think about this review?

Great Poor

Top-notch cloud-based process modeling tool

Read full review >
Torey
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 23.09.2021 Company Size: More than 100 Employees Industry: Financial Services

PROS: IBM Blueworks Live is a great tool for standardizing processes. It provides BPMN 2.0 support which ensures that the format will be similar across all your processes and they can be imported into your workflow or RPA software. It is also equipped with excellent search features that allow you to easily identify and correct errors in nomenclature. Moreover, it provides us with a collaborative space where changes in the process will be reflected in real-time. The platform’s performance is reliable even when several people are working on the same process.

CONS: IBM Blueworks Live would be more ideal for us if it would effectively eliminate our version control issues. It is generally a user-friendly platform, but we still find it hard to approve new process versions.

What do you think about this review?

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Show More User Reviews (14)

Workflow management is easier with IBM Blueworks Live

Read full review >
Robb
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.07.2021 Company Size: More than 100 Employees Industry: N/A

PROS: This platform allows for efficient identification of the different variables involved in a process. It enables us to develop and manage a shareable workflow.

CONS: This was able to fit the needs of our company for process management well and we have found nothing to dislike about it so far.

What do you think about this review?

Great Poor

Top-notch cloud-based solution

Read full review >
Mose
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.07.2021 Company Size: More than 100 Employees Industry: Banking

PROS: I love that it is highly accessible and cloud-based. It eliminates the need to go through the process of installation.

CONS: We would have a better experience with this software if role integrations would be possible for our corporate ldap. Apart from this, this works perfectly for our needs.

What do you think about this review?

Great Poor

Top-notch solution

Read full review >
Josephine
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 07.07.2021 Company Size: More than 100 Employees Industry: Computer Software

PROS: This is a user-friendly platform that comes with several good features for process documentation.

CONS: The platform would be better with additional templates that will cater to various process types. Improvements could also be done on its modeling and simulation features.

What do you think about this review?

Great Poor

Reliable solution

Read full review >
Evangeline
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 14.05.2021 Company Size: More than 100 Employees Industry: N/A

PROS: I appreciate that Blueworks Live provides a way for me to work with a large amount of data seamlessly. It also allows me to start new processes right away and without any trouble.

CONS: I think they need to work on the consistency of their glossary for it to be able to properly serve its purpose.

What do you think about this review?

Great Poor

Excellent solution for mapping processes

Read full review >
Frederick
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.04.2021 Company Size: More than 100 Employees Industry: N/A

PROS: This platform helps improve workforce productivity by enabling faster knowledge transfer to new employees. It only takes a few days to learn about the business process with IBM Blueworks Live.

CONS: We think it would be better if they would provide viewer options with smaller packages to their customers.

What do you think about this review?

Great Poor

The only BPM tool we trust

Read full review >
Lysanne
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.02.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: This platform is user-friendly and provides users with several ways to create business processes. It also comes with an awesome customer support service.

CONS: This is one of the best among its competitors on the market and I am extremely satisfied with it so far.

What do you think about this review?

Great Poor

Excellent process mapping tool

Read full review >
Nia
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 02.02.2021 Company Size: More than 100 Employees Industry: N/A

PROS: This platform has a good UI design that allows for easy navigation. It is also a great tool for collaboration when developing business processes.

CONS: It could be quite challenging to secure a license with them. I hope they will be more responsive and provide better customer service. We sometimes encounter issues with the load time of their cloud platform and we hope that will be resolved soon. It would also be nice to see enhancements done on their integrations.

What do you think about this review?

Great Poor

Powerful process sharing capabilities

Read full review >
Bethany
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 09.01.2021 Company Size: Industry: Financial Services

PROS: It lets us work with already existing content, thereby making us more efficient. It also lets us share processes and collaborate with other departments.

CONS: I think they should work on making the product more intuitive, especially for new users.

What do you think about this review?

Great Poor

Great experience with IBM Blueworks Live so far

Read full review >
Samanta
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 07.06.2020 Company Size: More than 100 Employees Industry: Transportation/Trucking/Railroad

PROS: This enables us to work efficiently on the development of our process models. It has features, like performance monitor and process automation, that we have yet and are excited to explore.

CONS: This works exactly as we imagined it would. We only wish there were add ons included in the package. It does provide many capabilities that come handy for us.

What do you think about this review?

Great Poor

Awesome tool for process discovery

Read full review >
Giovanny
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 02.06.2020 Company Size: More than 100 Employees Industry: Banking

PROS: This is the best solution for analyzing a project, especially during its initial stages. It can be set up easily for this purpose.

CONS: They could develop the software’s search capabilities to make it user-friendlier and more transparent.

What do you think about this review?

Great Poor

Highly usable and cost-efficient

Read full review >
Monique
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 23.05.2020 Company Size: More than 100 Employees Industry: Mining & Metals

PROS: I love that this platform is cloud-based, user-friendly, and comprehensive.

CONS: I wish this platform had better analytics and reporting features and was more cost-efficient.

What do you think about this review?

Great Poor

Excellent software

Read full review >
Esmeralda
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 22.05.2020 Company Size: More than 100 Employees Industry: N/A

PROS: This software enables you to understand and capture the interactions between processes. It also lets you automatically generate diagrams using metadata.

CONS: It works differently than other platforms and can be quite challenging to learn how to fully navigate and use, especially because it comes with many different features. However, I am still new to using this and I appreciate that it introduces an innovative way of working with process flow documentation.

What do you think about this review?

Great Poor
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IBM Blueworks Live user reviews

Great software for process mapping

Read full review >
Ardella
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.10.2021 Company Size: 11-50 Employees Industry: Insurance

Top-notch cloud-based process modeling tool

Read full review >
Torey
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 23.09.2021 Company Size: More than 100 Employees Industry: Financial Services

Workflow management is easier with IBM Blueworks Live

Read full review >
Robb
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.07.2021 Company Size: More than 100 Employees Industry: N/A

Top-notch cloud-based solution

Read full review >
Mose
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.07.2021 Company Size: More than 100 Employees Industry: Banking

Top-notch solution

Read full review >
Josephine
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 07.07.2021 Company Size: More than 100 Employees Industry: Computer Software
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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