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Karbon Review

Karbon
Our score: 7.9 User satisfaction: 96%
Logo of Karbon

What is Karbon?

Karbon is an advanced workflow management and collaboration platform that is integrated with your preferred email client. With this, you can work in the context of your existing tasks and communications for maximum visibility across your organization.

Karbon also removes communication silos that hinder smooth collaboration between workmates and teams. As a result, you and everyone involved can conduct contextualized discussions that move tasks and projects forward.

Moreover, Karbon offers maximum efficiency for your processes. Since everyone is aligned and working together to achieve the same goals, you can work faster. Plus, the solution provides you with standardized workflows that facilitate greater productivity.

Overview of Karbon Benefits

In-Context Communications

Karbon offers you Triage, an inbox that lets you focus on action. It integrates your email client, whether it is Gmail or Office 365’s Outlook. With this, you can align communications with your tasks for contextualized discussions, task assignments, and activities.

Smoother Collaboration

Since Karbon facilitates smoother communications between workmates and departments, they can work faster. The solution also offers transparency, elasticity, and adeptness on jobs whether they are regular, recurring jobs, major undertakings, or one-off, ad-hoc tasks.

In-App Work Management

With Karbon, you can design workflows that suit your existing work processes. This way, adoption is quick so your teams can be productive in using the platform rapidly. Since the workflows are flexible, you can modify them to adjusted priorities as well. Thus, you can meet your goals on time constantly.

Automated Processes

There are tasks in your workflow that can be automated, thereby, saving time. Karbon helps you put them into autopilot mode with its conditional rules. You can configure these to trigger activities when specific settings have been met. Therefore, you and your staffs can focus on more critical tasks.

Centralized Information

Making sure that your employees have access to helpful knowledge at all times is imperative in getting tasks done within an acceptable timeframe. That is why Karbon helps you centralize relevant information and make them searchable, too.

Overview of Karbon Features

  • Workflow Design & Management
  • Client Management
  • Performance Analytics
  • Task Automation
  • Team Collaboration Tools
  • Centralized Knowledge

Karbon Position In Our Categories

Because businesses have particular business demands, it is prudent they avoid getting an all-in-one, ”best” business application. Nevertheless, it is hard to try to discover such an app even among sought-after software solutions.
The sensible step to undertake would be to set down the different chief factors which need scrutiny like major features, plans, skill capability of staff members, business size, etc. Then, you should conduct your research to a full extent. Read some of these Karbon analyses and check out each of the solutions in your list more closely. Such detailed research guarantee you take out unfit applications and buy the system that includes all the function your company requires in sustaining growth.

Position of Karbon in our main categories:

TOP 50

Karbon is one of the top 50 Workflow Management Software products

If you are interested in Karbon it might also be sensible to analyze other subcategories of Workflow Management Software gathered in our base of B2B software reviews.

It is essential to keep in mind that virtually no service in the Workflow Management Software category will be a perfect solution able to match all the requirements of various business types, sizes and industries. It may be a good idea to read a few Karbon Workflow Management Software reviews first as certain solutions might perform well only in a very small group of applications or be prepared with a really specific type of industry in mind. Others can operate with an intention of being easy and intuitive and therefore lack complicated functions welcomed by more experienced users. You can also find software that support a wide group of users and offer a complex feature base, but that in most cases comes at a more expensive cost of such a software. Make sure you're aware of your needs so that you buy a service that offers exactly the features you look for.

How Much Does Karbon Cost?

Karbon Pricing Plans:

Free Trial

Team

$70/user/month

Business

$90/user/month

Enterprise

Contact vendor

Karbon offers three tiers of enterprise pricing. The details for these are as follows.

Team – $70/user/month or $49/user/month/annual billing

  • 3 Users
  • Work Timelines
  • 200 WIPs
  • 8 Workflow Statuses
  • 8 Work Templates
  • Triage
  • Notes on Timelines
  • Comments
  • Colleagues @Mentions
  • Client Requests
  • Client File Uploads & Comments
  • Task Lists
  • Colleague Assignments
  • Contact Timelines
  • 500 Contact Profiles
  • 5 Contact Types
  • Notifications
  • Work Scheduler
  • File Management
  • Attachments
  • 2 GB Storage per User
  • Time Tracking
  • Private Contacts
  • Private Work
  • Private Emails
  • User Permissions Management
  • Work Dashboard & Kanban
  • Global Search
  • Basic Contact List Filtering
  • Basic Work List Filtering
  • Basic To-do List Filtering
  • Gmail & Office 365 Integrations
  • Ecosystem Apps Integrations
  • Self-service Data Import
  • Standard Data Export
  • In-product Training
  • Email Support

Business – $90/user/month or $69/user/month/annual billing

  • All Team Features
  • 10 Users
  • 1000 WIPs
  • 25 Workflow Statuses
  • 50 Work Templates
  • Work Types
  • Colleagues & Team @Mentions
  • Teams & Sub-teams
  • Automatic Client Reminders
  • Branded Client Portal
  • Task Lists Automation
  • 1000 Contact Profiles
  • 25 Contact Types
  • Client Groups
  • 25 Placeholder Job Roles
  • 10 GB Storage per User
  • Basic Insights
  • 30-day Reporting Period
  • Advanced Contact List Filtering
  • Advanced Work List Filtering
  • Advanced To-do List Filtering
  • Microsoft Exchange Integration
  • Companies House Integration
  • Assisted Data Import
  • Assisted Detailed Contact Import
  • 25 Best Practice Templates
  • One-on-One Champion Training
  • In-app Chat Support
  • Two Courses in Karbon Academy

Enterprise – request pricing information

  • All Business Features
  • 20 Users
  • Enterprise Platform
  • Unlimited WIPs
  • Unlimited Workflow Statuses
  • Unlimited Work Templates
  • Unlimited Contact Profiles
  • Unlimited Contact Types
  • Unlimited Placeholder Job Roles
  • 20 GB Storage per User
  • Advanced Insights
  • 60-day Reporting Period
  • Fully Managed Data Import
  • Custom Data Export
  • Assisted Detailed Contact Import
  • Assisted Processes & Work Import
  • Assisted Practice Setup
  • Process Visualization & Optimization
  • Unlimited Best Practice Templates
  • Basic & Advanced Team Training
  • Custom Training
  • Quarterly Training
  • Entire Curriculum in Karbon Academy
  • Callback Support
  • Dedicated Account Manager

User Satisfaction

Positive Social Media Mentions 41
Negative Social Media Mentions 1

We realize that when you make a decision to buy Workflow Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Karbon reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Karbon. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Karbon pricing details?

Karbon Pricing Plans:

Free Trial

Team

$70/user/month

Business

$90/user/month

Enterprise

Contact vendor

Karbon offers three tiers of enterprise pricing. The details for these are as follows.

Team – $70/user/month or $49/user/month/annual billing

  • 3 Users
  • Work Timelines
  • 200 WIPs
  • 8 Workflow Statuses
  • 8 Work Templates
  • Triage
  • Notes on Timelines
  • Comments
  • Colleagues @Mentions
  • Client Requests
  • Client File Uploads & Comments
  • Task Lists
  • Colleague Assignments
  • Contact Timelines
  • 500 Contact Profiles
  • 5 Contact Types
  • Notifications
  • Work Scheduler
  • File Management
  • Attachments
  • 2 GB Storage per User
  • Time Tracking
  • Private Contacts
  • Private Work
  • Private Emails
  • User Permissions Management
  • Work Dashboard & Kanban
  • Global Search
  • Basic Contact List Filtering
  • Basic Work List Filtering
  • Basic To-do List Filtering
  • Gmail & Office 365 Integrations
  • Ecosystem Apps Integrations
  • Self-service Data Import
  • Standard Data Export
  • In-product Training
  • Email Support

Business – $90/user/month or $69/user/month/annual billing

  • All Team Features
  • 10 Users
  • 1000 WIPs
  • 25 Workflow Statuses
  • 50 Work Templates
  • Work Types
  • Colleagues & Team @Mentions
  • Teams & Sub-teams
  • Automatic Client Reminders
  • Branded Client Portal
  • Task Lists Automation
  • 1000 Contact Profiles
  • 25 Contact Types
  • Client Groups
  • 25 Placeholder Job Roles
  • 10 GB Storage per User
  • Basic Insights
  • 30-day Reporting Period
  • Advanced Contact List Filtering
  • Advanced Work List Filtering
  • Advanced To-do List Filtering
  • Microsoft Exchange Integration
  • Companies House Integration
  • Assisted Data Import
  • Assisted Detailed Contact Import
  • 25 Best Practice Templates
  • One-on-One Champion Training
  • In-app Chat Support
  • Two Courses in Karbon Academy

Enterprise – request pricing information

  • All Business Features
  • 20 Users
  • Enterprise Platform
  • Unlimited WIPs
  • Unlimited Workflow Statuses
  • Unlimited Work Templates
  • Unlimited Contact Profiles
  • Unlimited Contact Types
  • Unlimited Placeholder Job Roles
  • 20 GB Storage per User
  • Advanced Insights
  • 60-day Reporting Period
  • Fully Managed Data Import
  • Custom Data Export
  • Assisted Detailed Contact Import
  • Assisted Processes & Work Import
  • Assisted Practice Setup
  • Process Visualization & Optimization
  • Unlimited Best Practice Templates
  • Basic & Advanced Team Training
  • Custom Training
  • Quarterly Training
  • Entire Curriculum in Karbon Academy
  • Callback Support
  • Dedicated Account Manager

What integrations are available for Karbon?

Karbon has basic integrations that allow you to connect with your email clients (Gmail and Office 365) as well as with your ecosystem apps. It also has advanced integrations for Microsoft Exchange and Companies House (UK) that are for Business and Enterprise subscribers only.

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Reviewed By Jenny Chang
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