CANEA Workflow Review

CANEA Workflow
Our score: 6.5 User satisfaction: 100%

What is CANEA Workflow?

CANEA Workflow is a tool that enables you to automate, quality assure, and speed up your company’s administrative processes. You can use this robust design tool to easily define and continuously improve processes, forms, and business logic directly in the browser. The app manages all types of workflows including ITIL cases, assignments, improvement suggestions, accidents, deviations, and claims.

You can create executable processes in CANEA Workflow for better management and control of the situation. The system automates the procedure of processes and ensures that handover is done properly and with the right information. Plus, you can make intelligent decisions with the overview of processes in real time, with transparent charts and reports.

The vendor offers process support that is constantly being adapted to changing requirements. Hundreds of companies in multiple industries use this application including top brands such as Husqvarna, Göteborg Roro, and The Absolut Company.

Overview of CANEA Workflow Benefits

Here are some of the benefits commonly associated to using CANEA Workflow:

Gather all the process – and run

As mentioned earlier, CANEA Workflow automates, quality-assures, and accelerates the organization’s administrative case processes. With the robust design tool, you can easily define and deploy processes according to your preferences. As all types of case processes are handled, you get all case management in a single solution.

With analyses, statistics, and reports, you get a clear overview of case processes, responsibilities, and real time status. Cases no longer fall between the cracks and you can always make the right decision.

Simple to configure

CANEA Workflow can easily be customized as your processes change over time. You can change all configurations, form layouts, and rules for processes yourself, without needing help from IT or the supplier. And you can easily deploy new processes when necessary.


The platform offers functionality for all types of case management and workflow. Simple reporting, clear overview, and good analysis tools create effective workflows.

Report easily

Catch and start case processes by making it easy for everyone to create cases using electronic forms. Facilitate reporting, for example through the intranet or the public website. Cases can also be reported via mobile app.

Involve everybody

Integrate your suppliers, partners, and customers in your business processes. CANEA Workflow makes it possible to interact with everyone in the workflow in a more automated fashion instead of, for example, sending emails back and forth, which then must be handled manually.

Cooperation and sharing information

The product enables cooperation via the social stream in which stakeholders can carry on a dialogue regarding the case directly in the system. From the stream, you can also communicate with external parties, such as customers or suppliers via the intelligent email solution. All dialogue around a case in the stream is stored together with the case.

Get an overview of the processes

Using the dynamic and graphic views, it is easy to get an overview of the process in real time and all cases. Views can be created, for example, for prioritized, my ongoing, alerted, and closed cases, entirely according to your wishes. Set groups, filtering, sorting, and categories. Overviews can be public or private for the user.

Generate statistics

Using the interactive and visual analysis engine, you can follow up on activities and processes in real time in an efficient manner. Generate statistics and follow up on the process lead times, costs, and other KPIs directly in the system. The analysis tool allows you to create diagrams flexibly and generate reports as you require.

Cases in mobile devices

Make it even easier for all employees to work with cases and follow status. Through the mobile app, you can easily report new cases (including images from the mobile cameras), get an overview of cases in progress, and discuss cases. The mobile app is offered for both Android and iOS (iPhone).

Traceability and history

All actions are traceable in the system and important events in the cases are logged with the date and time stamp, together with who carried them out. This allows you to keep a good check on what has happened historically. Each case has a log with history where it is simple to follow all changes made in chronological order, right down to field level.

Overview of CANEA Workflow Features

  • Resource management
  • Project management
  • Help desk management
  • Graphical workflow editor
  • Forms management
  • Event monitoring
  • Document management
  • Customizable dashboard
  • Configurable workflow
  • Compliance management
  • Approval process control

CANEA Workflow Position In Our Categories

Because businesses have distinct business needs, it is reasonable they steer clear of adopting a one-size-fits-all, ideal solution. Having said that, it would be futile to try to come across such application even among widely used software solutions. The rational thing to do should be to jot down the varied essential functions which need deliberation such as important features, plans, skill competence of staff, business size, etc. Next, you should perform your research fully. Browse over some of these CANEA Workflow review articles and explore the other software systems in your shortlist in detail. Such well-rounded research makes sure you avoid poorly fit applications and buy the system which offers all the tools your company requires to achieve growth.

Position of CANEA Workflow in our main categories:

TOP 500

CANEA Workflow is one of the top 500 Business Process Management Software products

TOP 100

CANEA Workflow is one of the 100 Workflow Management Software products

If you are interested in CANEA Workflow it could also be a good idea to analyze other subcategories of Workflow Management Software gathered in our base of B2B software reviews.

It's crucial to keep in mind that virtually no app in the Workflow Management Software category is an ideal solution able to fulfill all the goals of different business types, sizes and industries. It may be a good idea to read a few CANEA Workflow Workflow Management Software reviews first as specific services can excel just in a very small group of applications or be designed with a very specific industry in mind. Others might function with an intention of being easy and intuitive and therefore lack complicated functionalities welcomed by more experienced users. You can also come across software that focus on a wide group of customers and offer a complex feature toolbox, but this frequently comes at a more expensive cost of such a solution. Ensure you're aware of your requirements so that you purchase a software that has specifically the features you look for.

How Much Does CANEA Workflow Cost?

CANEA Workflow Pricing Plans:

Free Trial

CANEA Workflow

Starts at $6/month/user

CANEA Workflow’s enterprise pricing is quote-based, and starts at $6/month/user. You can sign up for a monthly subscription or buy an on-premise perpetual license.

User Satisfaction

Positive Social Media Mentions 28
Negative Social Media Mentions 0

We realize that when you make a decision to buy Workflow Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and CANEA Workflow reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with CANEA Workflow. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted
  • On Premise

Language Support

  • English
  • Swedish

Pricing Model

  • Monthly payment
  • One-time payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are CANEA Workflow pricing details?

CANEA Workflow Pricing Plans:

Free Trial

CANEA Workflow

Starts at $6/month/user

CANEA Workflow’s enterprise pricing is quote-based, and starts at $6/month/user. You can sign up for a monthly subscription or buy an on-premise perpetual license.

What integrations are available for CANEA Workflow?

No information available.


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Reviewed By Jenny Chang
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