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iFax Review

iFax
Our score: 8.9 User satisfaction: 97%

What is iFax?

iFax is a powerful hybrid fax service that runs on-premise or via the cloud—it lets users send and receive faxes through computers and mobile devices. With iFax, users can send and receive faxes from anywhere in the world even without a fax machine. Through the platform’s mobile apps, users can send, sign, and receive documents on their mobile devices as well. The platform allows users to send a wide variety of documents and image files, including PowerPoint presentations, Excel files, PDFs, and .JPG and .PNG files.

iFax also ensures security for each fax that users send. The platform uses military-grade 256-bit encryption to protect transmissions. iFax also meets regulatory compliance standards such as HIPAA, HITECH, and GLBA, making it a good choice for businesses in healthcare, law, and finance. For added security, iFax also supports two-factor authentication.

Users can also use various built-in document management tools, including an integrated eSignature tool and an OCR scanner. The platform also syncs and updates fax records across multiple devices, helping users save time. And since all you need to send and receive faxes is a working email address, there’s no need to dedicate space to fax equipment and physical documents as well.

Aside from security, iFax also offers plenty of features to ensure easier fax management. Through the platform, users can easily sync fax records and fax numbers from any device. Users also get in-app notifications and email alerts when faxes are delivered and received.

To help businesses build a professional image, iFax also provides toll-free local and international fax numbers. These numbers make it easier for businesses to establish their presence within their area and connect to clients and colleagues abroad. Moreover, users can connect to cloud storage platforms and import documents needed for faxing. The platform’s mobile apps for iOS and Android also come with a mobile scanner so users can scan documents and send these via fax.

To meet businesses’ different needs, iFax is also available in one Free plan and two paid plans: Plus and Professional. With all these features, iFax provides a convenient means to streamline and secure modern document workflows.

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Overview of iFax Benefits

Send faxes from any device

Through iFax, users can send and receive faxes from any device using a working email address. The platform offers dedicated fax apps so users can send files from iOS and Android devices, laptops, and PCs. The platform also comes with built-in OCR technology so users can scan documents and send these as faxes from mobile devices.

Robust security for transmissions

The platform also comes with robust security features. It uses 256-bit end-to-end, military-grade encryption for all transmissions, so you can be sure of the security of sensitive information.

Compliance with regulatory standards

The platform is also compliant with regulatory standards, like HIPAA, HITECH, and GLBA. By using iFax, users can be sure that patient information, medical records, and other sensitive information are handled properly and meet HIPAA’s standards for audit trails.

Flexible faxing options

Through iFax, users can send various types of documents and files. Aside from documents and Microsoft Word files, the platform supports PDFs and images in .JPG and .PNG formats. Users can also fax from third-party document management services such as Google Drive, iCloud, and Office 365.

Efficient document management

iFax offers various built-in features for document management. For instance, users get email alerts and in-app notifications when faxes are delivered and received. The platform also comes with eSignature tools and OCR technology to make it easier for users to complete tasks. Users also get access to the platform’s customizable cover page templates.

Zero maintenance needed

iFax also cuts maintenance costs typically involved in using fax machines. Since there’s no need to print documents and buy accessories such as ink and toner, the platform helps users save time and money on faxing documents.

Eco-friendly faxing

Aside from helping users save time and money, internet fax also benefits the environment. Sending and receiving faxes through iFax helps users avoid the use of paper and allows for the electronic storage of documents.

Fax documents like you do email

iFax takes out the complexity of traditional faxing. Its user interface is designed for easy and intuitive use, taking out the guesswork from sending fax and making it feel like sending an email.

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Overview of iFax Features

  • Fax different document types
  • Send faxes from computers and mobile devices
  • Integrated eSignature tool
  • Integrated document scanner
  • Military-grade encryption
  • Email alerts and in-app notifications
  • Customizable cover page templates
  • Built-in OCR scanner
  • Image optimization
  • HIPAA and GLBA-compliant
  • Cloud-based app integrations
  • Toll-free local and international fax numbers
  • White-label fax services
  • Apps for Android, iOS, Windows, and Mac

What Problems Will iFax Solve?

Problem #1: Maintaining fax equipment is expensive
Solution: The costs of ink, toner, and fax machine maintenance can build up over time. With iFax, users only have to pay subscription costs to start sending faxes. The platform’s pricing plans also allow for some flexibility, with costs depending on how many faxes users send and how many fax numbers they use.

Problem #2: Traditional fax methods offer limited security
Solution: iFax protects all transmission through military-grade 256-bit, end-to-end encryption. Through this feature, the platform offers enough security for more sensitive documents like passports. The platform is also compliant with regulatory standards like HIPAA and GLBA, which makes it a good choice for businesses in healthcare, law, and finance.

Problem #3: Online fax services have limited features
Solution: Aside from sending faxes, iFax provides various document management features. These features include eSignatures, a document scanner, and tagging for file organization. Users also get email alerts and in-app notifications when faxes are delivered successfully.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

iFax Position In Our Categories

Since businesses have unique business-related wants, it is only reasonable that they avoid paying for a one-size-fits-all, ideal software. Be that as it may, it would be almost impossible to chance on such a software product even among branded software products. The practical step to do is to write down the varied significant functions which necessitate analysis such as essential features, budget, skill capability of the users, business size, etc. The second step is, you must perform the research thoroughly. Go over some of these iFax evaluations and explore the other software options in your list in detail. Such comprehensive research ascertain you weed out unsuitable applications and pay for the system that has all the function your business requires for success.

Position of iFax in our main categories:

TOP 50

iFax is one of the top 50 Communications Software products

TOP 10

iFax is one of the 10 Document Creation Software products

Each enterprise is different, and can call for a particular type of Communications Software solution that will be designed for their company size, type of clients and employees and even particular niche they support. You should not count on locating a perfect software that will work for each company no matter what their history is. It may be a good idea to read a few iFax Communications Software reviews first and even then you should remember what the solution is supposed to do for your company and your employees. Do you require an easy and intuitive service with only elementary features? Will you really use the complex functionalities required by pros and large enterprises? Are there any particular features that are especially useful for the industry you work in? If you ask yourself these questions it will be much easier to locate a reliable solution that will fit your budget.

How Much Does iFax Cost?

iFax Pricing Plans:

Free Trial

Free

Plus

$16.67 per month, billed annually

Professional

$25 per month, billed annually

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What are iFax pricing details?

iFax Pricing Plans:

Free Trial

Free

Plus

$16.67 per month, billed annually

Professional

$25 per month, billed annually

iFax is currently available in to paid plans: Plus, and Professional. It also has a Free Plan, which is a good choice for occasional users. Below are more information on the platform’s paid plans:

Plus – $16.67 per month, billed annually

  • 500 pages per month
  • 1 fax number
  • 3 cents per page
  • iOS, Android, Windows, and Mac apps
  • Superior fax quality

Professional – $25 per month, billed annually

  • All Plus features, plus
  • 1,000 pages per month
  • 1 cent per page
  • 256-bit HIPAA compliant
  • Send unlimited sized faxes
  • Fax-to-Text conversions
  • Team collaboration and fax processing
  • Smart Folders with Google Drive/Dropbox
  • Annotate or eSign faxes documents
  • Fax by email
  • Developer API + Zapier Integration
  • 24/7 live chat and phone support

Pricing for the Professional plan also depends on the fax numbers you choose. If you opt to use two fax numbers, for instance, the price goes up to $28.32 per month.

User Satisfaction

Positive Social Media Mentions 72
Negative Social Media Mentions 3

We realize that when you decide to buy a Communications Software it’s important not only to see how professionals rank it in their reviews, but also to check whether the real people and companies that purchased it are actually content with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and iFax reviews across a wide range of social media sites. The information is then featured in an easy to digest form revealing how many customers had positive and negative experience with iFax. With that information available you will be prepared to make an informed business decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for iFax?

iFax currently offers integrations with Google Workspace, Microsoft, and Zapier. The platform also offers Developer API.

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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