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IT Pro Dashboard Review

IT Pro Dashboard
Our score: 8.0 User satisfaction: 96%

What is IT Pro Dashboard?

IT Pro Dashboard is a comprehensive IT Ticketing and Professional Services Automation (PSA) Software developed by Karisoft that enables users to take full control of their IT business. It provides IT businesses with a robust set of functionalities that are designed to streamline and simplify the processes and workflows of small to mid-size IT enterprises.

With IT Pro Dashboard, IT businesses are able to monitor and record their service activities, billable time, employees’ working hours, and more with unparalleled accuracy, significantly impacting profit margins. The software accelerates business growth by running your operations faster and solving problems quicker, therefore driving efficiency and at all levels boosting profitability.

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Overview of IT Pro Dashboard Benefits

IT Pro Dashboard comes with a task management functionality that ensures all your tasks are organized and addressed based on priority, schedule, and more. You and your team will definitely not miss crucial tasks and deadlines as IT Pro Dashboard allows you to schedule, assign, and reassign service tickets easily to the most qualified engineers.

You can even delegate multiple engineers to address a single ticket. Its drag and drop interface allows you to smoothly assign tickets and move schedules between engineers.

The software also has a mobile app that works well with smartphones and tablets that run on iOS, Android, and Windows operating systems. That means you and your engineers can access the system, take a look at their tasks, and process tickets even when they are on the field and away from the office.

Whenever you access IT Pro Dashboard, you get real-time information. This allows you and your engineers to make better decisions and take smart actions about your operations, processes, and more.

The software provides management with a real-time view of the total work hours their service engineers and field technicians spend on project sites and service requests. This functionality allows you to calculate how much revenue can be expected and how many hours your employees have spent on actual work, resulting in faster and more accurate invoicing and billing, which then leads to highly improved cash flow.

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Overview of IT Pro Dashboard Features

  • Task Management
  • Billing
  • Alerts
  • Reports
  • Document Management
  • Helpdesk
  • Contracts
  • Client Portal
  • CRM
  • POS

What Problems Will IT Pro Dashboard Solve?

1. IT Pro Dashboard empowers your technical staff to report their provided services in real time and on daily basis.

2. IT Pro Dashboard accelerates service to invoice process, saving lots of time for administration and accounting staff.

3. IT Pro Dashboard enables customers to create their own tickets by either sending an email, completing a web form or using client portal to issue their own tickets. Your staff saves time and improves their efficiency as customers provide them with an accurate description of their problem.

Awards & Quality Certificates

IT Pro Dashboard Position In Our Categories

Because businesses have distinctive business-related wants, it is wise that they avoid settling on an all-in-one, “perfect” software. Just the same, it is troublesome to try to find such application even among sought-after software products. The efficient step to do is to write down the several major functions that require deliberation including critical features, price terms, technical skill levels of staff, company size, etc. Next, you must conduct the product research systematically. Go over some IT Pro Dashboard evaluations and explore the other software solutions in your list more closely. Such detailed product investigation makes sure you drop ill-fitting software solutions and choose the system which delivers all the tools your company requires.

Position of IT Pro Dashboard in our main categories:

TOP 500

IT Pro Dashboard is one of the top 500 Project Management Software products

It's important to note that hardly any app in the Professional Services Automation Software - PSA category is a perfect solution able to fulfill all the goals of various business types, sizes and industries. It may be a good idea to read a few IT Pro Dashboard Professional Services Automation Software - PSA reviews first as some solutions can dominate just in a very small group of applications or be prepared with a very specific type of industry in mind. Others may operate with an idea of being easy and intuitive and consequently lack complex functionalities welcomed by more experienced users. There are also services that cater to a wide group of customers and give you a rich feature set, however that frequently comes at a more expensive cost of such a software. Be certain that you're aware of your needs so that you pick a service that provides specifically the elements you search for.

How Much Does IT Pro Dashboard Cost?

IT Pro Dashboard Pricing Plans:

Free Trial

IT Pro Dashboard

$99/month

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What are IT Pro Dashboard pricing details?

IT Pro Dashboard Pricing Plans:

Free Trial

IT Pro Dashboard

$99/month

IT Pro Dashboard offers a single enterprise pricing plan for users to choose from. Give the details a look, and select the best plan for your business:

IT Pro Dashboard – $99/month

  • Includes 3 Users
  • $25 per additional iser
  • Free support
  • Unlimited Training
  • Free Set Up and Integration
  • Free Data Migration

User Satisfaction

Positive Social Media Mentions 22
Negative Social Media Mentions 1

We realize that when you decide to buy a Professional Services Automation Software - PSA it’s important not only to find out how experts rank it in their reviews, but also to find out if the actual people and companies that bought this software are actually satisfied with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and IT Pro Dashboard reviews across a broad range of social media sites. The information is then displayed in an easy to understand format showing how many customers had positive and negative experience with IT Pro Dashboard. With that information available you will be prepared to make an informed buying choice that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for IT Pro Dashboard?

IT Pro Dashboard integrates with the following business systems and applications:

  • QuickBooks
  • Office365
  • Exchange
  • Google Apps
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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