IvyPlex Review

Easy Order Management 

IvyPlex offers a user-friendly interface designed to manage customers’ orders easily, conveniently, and flexibly. This way, you’ll be able to implement an ordering process that can increase staff productivity and improve customer satisfaction. 

Your restaurant staff can execute ordering functions directly on the interface. They can create orders from customers, and use the search functionality or tap on specific items to quickly add new items to orders. If they need to remove an existing order or change the items or quantity of items included in it, they can also do that within the interface. 

The interface, furthermore, comes with other handy features. For instance, you can combine multiple orders into a single order.

Kitchen Display System

IvyPlex gives you the opportunity to set up a kitchen display system so your food servers and kitchen staff can smoothly work with each other. Once food servers are done taking and creating orders, IvyPlex enables them to generate kitchen order tickets. These tickets are automatically routed to the kitchen display system where the kitchen staff can view all important information and details about the orders, such as the ticket number and all the ordered items. 

Additionally, you can use the kitchen display system to track orders across all the branches of your restaurant. Thus, when orders are accepted and confirmed in your branches, they will be automatically displayed on the system under the right branches and categories. 

Customer Engagement

With IvyPlex, you can improve the way you engage with your customers. For instance, the system lets your restaurant staff gather information from customers as they are taking and creating new orders. These pieces of information are saved into customer profiles. Later on, the staff can access whatever customer information they need when launching marketing activities, like sending special offers or discounts to customers. 

IvyPlex also allows you to track previous orders from customers for various purposes. With just a single tap, you can copy items from a customer’s previous order and add them to the new order you are creating for the same customer. You can even search for previous orders that need to be refunded. 

Payment & Cash Flow Management

IvyPlex allows you to apply different payment methods so your customers get the convenience of making payments in any way they prefer. The mobile POS system supports split billing by which you’ll be able to divide the total amount in a bill into small amounts. Customers can pay these amounts through whatever types of payment methods you set up, such as cash, credit or debit card, or mobile wallet. 

Features for tracking and managing your restaurant’s cash flow are provided as well. IvyPlex enables you to break a workday into various sessions. Your restaurant staff can then specify the total amount of money coming in and out for each session. They can also leave comments about the financial transactions covered in each session. 

Inventory Management

Inventory management features are built within the mobile POS system. You can configure the system’s inventory settings so you can easily map inventory items to different vendors, warehouses, and storage locations. Plus, you’ll be able to produce reports that help you easily track the current inventory levels of items and their stock carrying costs.

IvyPlex also lets you automate stock postings and adjustments, track and handle the transfer and consumption of inventory, and streamline the creation and management of purchase orders, goods receipt notes, and purchase invoices.