MadCap AMS Review

MadCap AMS
Our score: 8.3 User satisfaction: 100%

What is MadCap AMS?

Madcap AMS is a robust authoring and content management platform designed by Madcap Software for content developers. It is an innovative solution that combines the flexibility and power of desktop authoring with the convenience of cloud-based technology to streamline content delivery. The platform handles the entire content development cycle from authoring, translation, and publishing, to cloud-based content management, contribution, and review.

Madcap AMS is a workspace where the power of the desktop meets the convenience of the cloud, allowing users to take advantage of both. To put it simply, Madcap AMS allows content developers to create, manage, review, and translate content while enhancing accessibility, security, and performance. Some of its main features include XML-based authoring and publishing, cloud-based editing and publishing, content management, and contribution and review.

Overview of MadCap AMS Benefits

Madcap AMS is a comprehensive solution built to support the entire content development lifecycle. The solution provides a suite of robust features which work in unison to deliver the following benefits:

Streamlined content delivery

Madcap AMS comes with an advanced XML editor that facilitates multichannel publishing, single-source, and content reuse. The editor coupled with the built-in project templates allows you to publish and deliver professional content with ease. It streamlines content delivery and enables you to provide professionally designed brochures, support-sites, knowledge bases, online help, and ebooks.

Besides, with the multiple style controls and powerful CSS, Madcap AMS makes it easy to improve brand alignment across all your content channels. The solution also permits you to single source videos and images, saving you valuable time and allowing you to enhance your content with rich multimedia.

Maximize the convenience of the cloud

In addition, Madcap AMS supports cloud-based editing, publishing, and content and project management. Being a cloud-based platform, Madcap AMS enables you to improve collaboration, simplify hosting, reduce dependency on IT resource, and manage projects in the cloud. The solution allows you to schedule and automate tasks to publish content with ease. Also, you can easily pinpoint critical issues and gain helpful insights into project status.

Streamline contribution and review workflows

Better still, Madcap AMS streamlines content contribution and review. The platform provides an easy-to-use interface that enables subject matter experts (SMEs) to add comments and make changes collaboratively. Its seamless workflow means SMEs can edit content whereas authors can reorganize, reformat, accept, and reject content with ease.

Overview of MadCap AMS Features

  • XML based authoring
  • Multichannel publishing
  • Salesforce publishing
  • Build management
  • Project management
  • Task management
  • Project reporting
  • Contribution and review
  • Automation, markup, and tags
  • Translation management
  • Project packager
  • Termbases
  • Translation memory

MadCap AMS Position In Our Categories

Because businesses have distinct business needs, it is practical they steer clear of going for a one-size-fits-all, “perfect” business program. Just the same, it would be almost impossible to chance on such a software solution even among well-known software products.
The rational step to undertake should be to take note of the various main functions that need analysis such as crucial features, plans, skill levels of staff, organizational size, etc. Thereafter, you must conduct the product research fully. Have a look at some of these MadCap AMS reviews and check out each of the solutions in your shortlist more closely. Such all-encompassing product investigation makes sure you avoid unfit software solutions and pay for the system which provides all the tools you require company requires.

Position of MadCap AMS in our main categories:

TOP 50

MadCap AMS is one of the top 50 Content Management Software products

If you are considering MadCap AMS it could also be a good idea to investigate other subcategories of Content Management Software collected in our database of SaaS software reviews.

Every enterprise is different, and can require a specific Content Management Software solution that will be designed for their company size, type of customers and employees and even particular industry they deal with. You should not count on getting an ideal app that will be suitable for every business no matter what their background is. It may be a good idea to read a few MadCap AMS Content Management Software reviews first and even then you should remember what the software is supposed to do for your company and your employees. Do you need a simple and straightforward service with just basic features? Will you actually use the advanced tools required by pros and big enterprises? Are there any specific tools that are especially beneficial for the industry you work in? If you ask yourself these questions it will be much easier to find a solid software that will fit your budget.

How Much Does MadCap AMS Cost?

MadCap AMS Pricing Plans:

Free Trial

Madcap AMS


MadCap AMS offers simple enterprise pricing with a single plan:

Madcap AMS – $249/month (billed annually)

  • Single source authoring and publishing
  • Cloud-based editing
  • Project management
  • Content management
  • SME contribution and review
  • Single source image editing
  • Salesforce connect plugin
  • 30GB cloud storage

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 0

We realize that when you make a decision to buy Content Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and MadCap AMS reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with MadCap AMS. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are MadCap AMS pricing details?

MadCap AMS Pricing Plans:

Free Trial

Madcap AMS


MadCap AMS offers simple enterprise pricing with a single plan:

Madcap AMS – $249/month (billed annually)

  • Single source authoring and publishing
  • Cloud-based editing
  • Project management
  • Content management
  • SME contribution and review
  • Single source image editing
  • Salesforce connect plugin
  • 30GB cloud storage

What integrations are available for MadCap AMS?

No information available.


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Reviewed By Louie Andre
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