MadCap AMS Review

MadCap AMS
Our score: 8.3 User satisfaction: N/A

What is MadCap AMS?

Madcap AMS is a robust authoring and content management platform designed by Madcap Software for content developers. It is an innovative solution that combines the flexibility and power of desktop authoring with the convenience of cloud-based technology to streamline content delivery. The platform handles the entire content development cycle from authoring, translation, and publishing, to cloud-based content management, contribution, and review.

Madcap AMS is a workspace where the power of the desktop meets the convenience of the cloud, allowing users to take advantage of both. To put it simply, Madcap AMS allows content developers to create, manage, review, and translate content while enhancing accessibility, security, and performance. Some of its main features include XML-based authoring and publishing, cloud-based editing and publishing, content management, and contribution and review.

Overview of MadCap AMS Benefits

Madcap AMS is a comprehensive solution built to support the entire content development lifecycle. The solution provides a suite of robust features which work in unison to deliver the following benefits:

Streamlined content delivery

Madcap AMS comes with an advanced XML editor that facilitates multichannel publishing, single-source, and content reuse. The editor coupled with the built-in project templates allows you to publish and deliver professional content with ease. It streamlines content delivery and enables you to provide professionally designed brochures, support-sites, knowledge bases, online help, and ebooks.

Besides, with the multiple style controls and powerful CSS, Madcap AMS makes it easy to improve brand alignment across all your content channels. The solution also permits you to single source videos and images, saving you valuable time and allowing you to enhance your content with rich multimedia.

Maximize the convenience of the cloud

In addition, Madcap AMS supports cloud-based editing, publishing, and content and project management. Being a cloud-based platform, Madcap AMS enables you to improve collaboration, simplify hosting, reduce dependency on IT resource, and manage projects in the cloud. The solution allows you to schedule and automate tasks to publish content with ease. Also, you can easily pinpoint critical issues and gain helpful insights into project status.

Streamline contribution and review workflows

Better still, Madcap AMS streamlines content contribution and review. The platform provides an easy-to-use interface that enables subject matter experts (SMEs) to add comments and make changes collaboratively. Its seamless workflow means SMEs can edit content whereas authors can reorganize, reformat, accept, and reject content with ease.

Overview of MadCap AMS Features

  • XML based authoring
  • Multichannel publishing
  • Salesforce publishing
  • Build management
  • Project management
  • Task management
  • Project reporting
  • Contribution and review
  • Automation, markup, and tags
  • Translation management
  • Project packager
  • Termbases
  • Translation memory

MadCap AMS Position In Our Categories

Knowing that businesses have their own business-related requirements, it is wise they steer clear of buying an all-in-one, ideal business application. Nonetheless, it is troublesome to try to pinpoint such an app even among sought-after software solutions. The clever thing to undertake should be to make a list of the different main factors that demand scrutiny such as important features, price terms, skill ability of staff members, business size, etc. Then, you should follow through the research exhaustively. Have a look at some of these MadCap AMS review articles and explore the other software solutions in your shortlist in detail. Such well-rounded research guarantee you steer clear of unsuitable applications and subscribe to the one which meets all the function your business requires.

Position of MadCap AMS in our main categories:

TOP 50

MadCap AMS is one of the top 50 Content Management Software products

If you are considering MadCap AMS it could also be sensible to examine other subcategories of Content Management Software collected in our base of B2B software reviews.

Since each company has particular business requirements, it is advisable for them to refrain from looking for a one-size-fits-all perfect software solution. Needless to say, it would be useless to try to find such a system even among market-leading software solutions. The clever thing to do would be to jot down the various essential elements that need consideration such as required features, budget, skill levels of workers, company size etc. Then, you should do your research thoroughly. Read some MadCap AMS Content Management Software reviews and investigate each of the other apps in your shortlist in detail. Such in-depth homework can ensure you discard ill-fitting platforms and choose the solution that provides all the features you require for business success.

How Much Does MadCap AMS Cost?

MadCap AMS Pricing Plans:

Free Trial

Madcap AMS


MadCap AMS offers simple enterprise pricing with a single plan:

Madcap AMS – $249/month (billed annually)

  • Single source authoring and publishing
  • Cloud-based editing
  • Project management
  • Content management
  • SME contribution and review
  • Single source image editing
  • Salesforce connect plugin
  • 30GB cloud storage

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Content Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and MadCap AMS reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with MadCap AMS. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are MadCap AMS pricing details?

MadCap AMS Pricing Plans:

Free Trial

Madcap AMS


MadCap AMS offers simple enterprise pricing with a single plan:

Madcap AMS – $249/month (billed annually)

  • Single source authoring and publishing
  • Cloud-based editing
  • Project management
  • Content management
  • SME contribution and review
  • Single source image editing
  • Salesforce connect plugin
  • 30GB cloud storage

What integrations are available for MadCap AMS?

No information available.


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Reviewed By Louie Andre
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