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Monk HMS Review

Monk HMS
Our score: 8.0 User satisfaction: 100%

What is Monk HMS?

Monk HMS is a cloud-based and comprehensive software designed by MonkPort Technologies. It aims to simplify various aspects of hotel management. To that end, the application is user-friendly and does not require a high level of knowledge when it comes to information technology. On top of that, the solution automates redundant tasks in the workflow to enable staff to focus more on customer engagement.

With Monk HMS, property owners and managers can vigorously watch over their entire operations and ensure that their guests are safe. The software is fully integrated and is able to sync with door locking systems.

Moreover, Monk HMS is equipped with several modules that further streamline hotel management not just at the front desk, but also at the back office, at the restaurant, and at the bar.

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Overview of Monk HMS Benefits

Centralized Management

Monk HMS places the overall management of a property into a single, centralized system. This ensures that operations are within easy reach of the manager so that issues are instantly resolved. On top of that, this centralization makes workflows more organized.

Scalable Solution

Monk HMS is a solution that works for properties of all sizes. Users may own or manage a small pension or inn, a starred hotel, or an exclusive getaway accommodation, they can fully rely on this software to provide them with their operation management needs.

OTA Connections

Even if there is nobody to manage bookings and reservations around-the-clock, properties can still attract customers. Monk HMS enables this through its integrations with several online travel agencies like Booking.com and Expedia. This allows inns and hotels to save accommodations for guests at any time.

Website & HMS Synchronization

Changes in room availability made in either the website or Monk HMS can instantaneously be seen in the other. That is because the solution synchronizes the two systems to reduce or completely avoid room reservation overlaps. This way, the property can fully assure guests that their preferred rooms are available for their use at the dates they are to be checked-in.

Offline Work

Internet disruptions need not interrupt hotel work. Monk HMS is capable of running offline so users can continue to utilize its capabilities. Any changes they make while the internet connection is down are automatically synced to the cloud as soon as the internet is re-established.

Mobile Task Performance

Because it is a cloud-based system, Monk HMS is thoroughly flexible and can be deployed on any screen size. This enables owners and managers to oversee property operations while touring their premises, on the move, at home, or while on vacation.

Automated Reports

Monk HMS automatically creates relevant reports and sends these to the owner or the manager. This makes certain that stakeholders are continually aware of the status of their property to allow them to make informed decisions regarding operations.

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Overview of Monk HMS Features

  • Single Window Multi-Login
  • Offline Capability
  • Website & HMS Sync
  • Email Daily Sales Report
  • SMS/Email Integration
  • Automatic Daily Collection Report
  • Door Locking System Integration
  • Biometric Integration with Payroll
  • Per Guest Wi-Fi Username & Password
  • Per Guest Wi-Fi Speed Setting

What Problems Will Monk HMS Solve?

1. Accounts Management

One of the modules included in Monk HMS allows properties to rigorously oversee their accounts. This ensures that at the end of every month or year they have an accurate report on their earnings and possible losses. This reports can then be forwarded to the auditor for further analysis.

2. Complete ERP Solution

Monk HMS is a comprehensive software that provides properties with the modules they need for a well-rounded management.

3. Customizable Reports

Whenever they need to do so, users can generate custom reports in the system.

Monk HMS Position In Our Categories

Keeping in mind businesses have specific business-related needs, it is only sensible they avoid buying a one-size-fits-all, ”best” business application. Needless to say, it is nearly futile to try to chance on such a software product even among widely used software systems. The reasonable step to undertake can be to write down the numerous vital factors which require deliberation such as crucial features, price terms, skill capability of staff members, business size, etc. Then, you must do your research exhaustively. Browse through these Monk HMS analyses and scrutinize the other software systems in your list in detail. Such well-rounded product investigation guarantee you stay away from unsuitable applications and select the system that provides all the aspects your business requires.

Position of Monk HMS in our main categories:

TOP 50

Monk HMS is one of the top 50 Hotel Management Software products

If you are interested in Monk HMS it might also be sensible to investigate other subcategories of Hotel Management Software collected in our database of B2B software reviews.

It is crucial to realize that almost no service in the Hotel Management Software category is a perfect solution able to meet all the goals of all business types, sizes and industries. It may be a good idea to read a few Monk HMS Hotel Management Software reviews first as specific solutions may perform well only in a really narrow set of applications or be created with a really specific industry in mind. Others might operate with an intention of being easy and intuitive and therefore lack complicated functions needed by more experienced users. You can also come across solutions that support a broad group of users and provide a complex feature base, but this in most cases comes at a higher cost of such a solution. Ensure you're aware of your requirements so that you buy a service that has specifically the functionalities you look for.

How Much Does Monk HMS Cost?

Monk HMS Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Monk HMS pricing details?

Monk HMS Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Monk HMS’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 3
Negative Social Media Mentions 0

We are aware that when you make a decision to buy a Hotel Management Software it’s crucial not only to find out how professionals rank it in their reviews, but also to discover whether the real clients and enterprises that use this software are actually content with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Monk HMS reviews across a broad array of social media sites. The information is then presented in a simple to digest form indicating how many users had positive and negative experience with Monk HMS. With that information at hand you should be ready to make an informed business choice that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Monk HMS?

Monk HMS integrates with the following proprietary mobile applications:

  • Mobile KOT
  • Feedback App
  • MD Report App
  • Bar KOT App

The software also connects with the following systems:

  • Door Locking Systems
  • WiFi Hotspot Systems

Monk HMS User Reviews

Monk HMS average rating:

Average score
5/5 (1 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

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More reviews from 1 actual users:

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Best Software for all type of hotels

Read full review >
Saravanan Saravanan
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.01.2021 Company Size: 11-50 Employees Industry: Hospitality

PROS: We are using this software for more than 2 years. Monk HMS is the best solutions for all type of hotel operations. Complete Accounts with automatic tally integration.

CONS: Billing look and feel screens

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Monk HMS user reviews

Best Software for all type of hotels

Read full review >
Saravanan Saravanan
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.01.2021 Company Size: 11-50 Employees Industry: Hospitality
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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